Total 148 Others level Customer Service job vacancies in RG1 2AD

For further details on the job role, please refer to the job description and person specification attached.

Detailed job description and main responsibilities Understands the importance of the woman as the centre of her care. Demonstrates that he/ she consult and involves women in decisions about their care and wellbeing. Demonstrates understanding of fundamental legal practices related to consent and the prevention of abuse. Is able to implement holistic; culturally sensitive; respectful; non-judgemental care from a pre-determined care plan for women with a wide range of care needs. Undertakes other care practices as directed by the Midwife/Nurse but is able to carry out routine care duties at own discretion. Practices in accordance with the Trusts protocols and guidelines. Demonstrates understanding of the boundaries of the Maternity Support Worker role. Confident and competent in all intrapartum related band 3 competencies. Works flexibly across the intrapartum areas to provide excellence in labour care during the latent phase of labour, and support the woman, family and midwife during active labour if appropriate/required. For example, precipitate delivery, woman labouring alone. Is able to assist the midwife in emergencies such as neonatal resuscitation, precipitate birth/haemorrhage. Recognises and respond to emergencies appropriately such as adult and neonatal basic life support. Is able to initiate fundamental care during an emergency to ensure safety. Acts as 2ndperson at birth to support the midwife in essential tasks at the time of birth supporting maintaining a safe birth environment. Is able to undertake after training, clinical skills such as venepuncture, removal of urinary catheters, cannulas, maternal and neonatal observations Is able to support the midwife in the immediate postnatal period with suturing (including gaining competence in swab counts and related records), maternal well-being assessments and can support initiating safe skin to skin. Is able to support women with initiating first infant feed, responsive infant feeding, helping women to gain skills and confidence with attachment and positioning and immediate care of newborn babies. Displays skills, within own sphere of practice, related to promoting womens comfort, mobility, support needs. Uses initiative when responding to changes in the woman or babys condition. Assists the midwives and bereavement team in caring for and supporting women and their families who are experiencing the loss of a baby. Supports with memory making for families. Helps maintain the bereavement rooms and annex to expected standards. Displays excellent two-way communication with women, families and colleagues. Is able to overcome barriers to understanding when the womans first language is not English or has a learning or hearing difficulty. Demonstrates appropriate assertiveness and ability to challenge others when the rights of women and others may be infringed. Demonstrates an awareness of equity in healthcare and the impact that inequity can have on women and their families accessing the service. Is able to maintain contemporaneous records relating to the woman/babys condition on the electronic patient record (EPR Undertakes specific skills such as checking; cleaning and ensuring the equipment is ready for use when required. This is following completion of appropriate training and on instruction from Registered Midwife/Nurse, Clinical Engineering or the Manufacturer of the product. Understands the principles of human and environmental factors when working in teams and applies this to ensure safe team working. Awareness of escalation policies and how to escalate concerns when required. Able to assist the midwife with labour admissions. Greeting the mother and her family, supporting women and their family in early labour teaching them coping skills and strategies. Demonstrates an awareness of child protection and domestic abuse care pathways and policies with an awareness of factors that might alert him/her to the possibility of a child protection or domestic abuse issue and able to cite appropriate response to these concerns.

This is a holiday cover for 3 weeks helping, covering a busy reception, working for a lovely client based in Reading town centre.

Receptionist Duties
Greeting Visitors: Welcome guests and clients warmly, ensuring a positive first impression
Answering Phones: Managing incoming calls, directing them to the appropriate departments or taking messages as needed.
Scheduling Appointments: Coordinate and schedule meetings, appointments, and events for staff and clients.
Managing Correspondence: Handle incoming and outgoing mail, emails, and packages efficiently.
Maintaining Records: Keep accurate records of visitors, appointments, and other relevant information.
Office Supplies Management: Monitor and order office supplies to ensure the reception area is well-stocked
Providing Information: Assist visitors with enquiries

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For further details, please refer to the Job Description and Person Specification attached or contact Bolajoko.Awe@royalberkshire.nhs.uk.

Please refer to the attached Job Description and Person Specification for further details. If you would like to discuss this post or arrange a visit, please kindly contact Kate Dean (details below)

Contract Support - Reading - FM Provider - Up to £35k per annum

Do you have experience Scheduling Engineers' diaries, raising PO's, and liaising with sub-contractors?

CBW are on the lookout for experienced Contract Support Administrators/Officers to join our M&E specialist client based in City of London.

Hours of Work / Details:

- 08:00am to 17:00pm
- Monday to Friday
- Office based
- Permanent position
- Up to £35k per annum

Key Duties:

- Raising Quotes for client portfolio
- Raising Purchase Orders and placing orders for engineers, sub-contractors
- Completing all paperwork for monthly billing
- Supervision of all WIP for the Contract portfolio ensuring that invoices are produced in a timely manner.
- Compiling month end billing, inclusive of sales invoices + closure of WIP
- Ensuring all client files are maintained accurately and kept up-to-date
- Processing timesheets / job sheets / expenses weekly
- Producing monthly payroll including labour / on call and expenses report
- Maintaining engineer on call rota
- Maintenance of E-log books – Online portal for PPM planner
- Positively respond to both internal and external customers through effective communication and personal accessibility, while optimising contract performance
- Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation.


Requirements:

- Must have Contract Support experience
- Experience working in a fast paced environment
- Experience with CAFM systems
- Experience with multiple contracts
- General administration experience
- IT proficient

Please send your CV to Abbie at CBW Staffing Solutions for more information.

Group Learning Support Reading is our largest provision across the group, with a wider team of 300+ staff members all playing a critical part to our students that require educational support throughout their learning journey.Job title: Student Support AssistantSalary: up to £13.02phContract type: FTC (until July 2025)Location: Reading CollegeBenefits: Term time only, Part time and Full-time opportunities available, Access to Learning Support Essentials training courseReading College is open from 8.30am – 5pm Monday to Friday and therefore we expect our staff to be available to commit to these working hours over a minimum of 3 days per week.The Role: Student Support Assistants Our Student Support Assistants make a difference in the lives of our students with additional support needs by enabling them to reach their full educational potential. Our tailored pathway programmes, including GCSEs, LifeSkills, and A-levels, ensure that all students can overcome barriers to learning and achieve their full potential. Student Support Assistants act as role models, adopting our learning philosophy, values and learning techniques to enable our students to progress throughout their course.Staff at Reading College work with young adults aged 16-19 years who are enrolled on a variety of academic and vocational courses and are studying at all levels, from entry qualifications to Level 3. Where necessary you may be required to support students with personal care needs from time to time as well as positive behaviour management adopting a tailored approach to the individual student.There are fantastic working spaces, including specialist workshops and salons for students. Students come to an FE College like Reading because they want to learn in a more practical way – they want to be active learners with real life applications and a clear focus on developing skills for the workplace or higher education.Staff who support learners at Reading College are integral to the ultimate success of learners. It is a great place to work if you have a desire to share your skills and knowledge with students.What do you need to be a successful Student Support Assistants at Activate Learning?Strong communication skills to collaborate with tutors and ensure the effective delivery of further education programs, as well as to work efficiently within a coordination team.Ability to work independently and as part of a team.Flexibility and adaptability.A creative and innovative approach to motivating learners and providing support.Patience, empathy, and a genuine desire to assist students with diverse learning needs.While previous experience as a teaching assistant and supporting individuals with SEN is beneficial, it is not mandatory.Experience in providing personal care and manual handling, or a willingness to undergo training.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Activate Learning Group Employee Benefits:Here are some of our benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for AL staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work with us/wellbeing and benefits page.Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

An amazing new job opportunity has arisen for a motivated Clinical Services Manager to work in an exceptional mental health service based in the Reading, Berkshire area. You will be working for one of UK's leading health care providers

This mental health service is a 24 hour specialist care and support service for people with severe and enduring mental health needs

**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**

As the Clinical Services Manager your key responsibilities include:
• Manage and develop a highly skilled and motivated workforce through recruitment, selection, development and performance management processes
• Ensure the effective and efficient management and control of staffing, budgets, materials and equipment
• Promote an effective working relationship across the multidisciplinary teams
• Contribute to the development of Elysium policies, procedures, processes and initiatives
• Ensure clinical services comply with statutory regulations and current legislation, meet quality standards and deliver against key performance indicators
• Managing the effective implementation of clinical interventions and treatment designed to enhance the operation and quality of clinical services evaluating through clinical governance and audit

The following skills and experience would be preferred and beneficial for the role:
• At least 2 years of managerial experience within a care setting
• To be highly organised and perform well under pressure
• A strong desire for change and innovation
• Strong communication and interpersonal skills
• Able to show a can-do attitude always

The successful Clinical Services Manager will receive an excellent salary of £45,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• The equivalent of 33 days annual leave (Inc. Bank Holidays) – plus your birthday off!
• Subsidised meals and free parking
• Wellbeing support and activities
• Career development and training
• Pension contribution
• Life Assurance
• Enhanced Maternity Package
• Childcare vouchers

Reference ID: 6734
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

The4 must haves for you to be considered for this role: You must be a Registered general nurse on the appropriate part of the NMC Register, and hold a Masters degree level of education or evidence of similar experience within palliative care/end-of-life care. You must hold the non-medical prescribing qualification. Advanced history taking and physical examination with clinical reasoning qualification. Car driver with business insurance, ability and readiness to travel to multiple sites. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Hannah Healey on 07813393167 or email: Hannah.healey@berkshire.nhs.ukwholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Location: Ramsgate

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Contact Supervisor

Duration: Initially 3 months
Hours: 37 hours a week
Rate: £20 umbrella an hour (£16 PAYE an hour)

Reading Borough Council are looking for a Contact Supervisor to join their Supporting Families Team. As a Contact Supervisor you will:

• Supervise contact for children, parents and connected persons
• Be responsible for identifying and managing all risks associated with the job, escalating any issues of concern to the Assistant Team Manager/Team Manager
• Maintain accurate, comprehensive and up to date records of supervised contact undertaken with the family
• Develop and maintain professional working relationships with staff from internal and external agencies/organisations

Requirements

• A good general education (NVQ Level 3)
• Experience of working with children and young people in either a paid or voluntary capacity
• Experience of working with families/parents/carers

JOB TITLE: Customer Support

SALARY: £23,500

LOCATIONS: Reading and covering our friendly Newbury and Bracknell branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Under the guidance and supervision of a registered practitioner, the support worker helps co-ordinate care by providing a single point of access, including: Rapid re-entry into the system for those people identified as having urgent or specialist needs, providing general information and support about cancer and cancer services. By supporting independence and self management the role enables people to navigate the health and social care system and make choices that are best for their cancer and their lifestyle. The information you will provide and communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity. Please refer to the attached Job Description & Person Specification for further details.

What skills and experience we're looking for

We are looking a Business Support Officer who demonstrates sound HR and Finance knowledge, whilst at the same time being proactive, pragmatic, proficient and enthusiastic. They must be person and pupil centred, self-motivated individual, equipped with knowledge and understanding of HR and Finance processing or responsibility in a similar background. They must have a desire to develop individual attributes, ability to investigate, problem solve and has the qualities to support the growing future of our excellent provision.

Phoenix is a well-established Outstanding (Ofsted Nov 2024) special school for students with severe language and communication difficulties including autism. The School offers a unique service to the children of Tower Hamlets. The school has a multi-ethnic population, which reflects the diversity of the borough. Phoenix has two sites, Phoenix School and Phoenix Upper School. The two sites cover the age range 3-12 and 12-19 respectively. In January 2021 Upper School site was completed and offers students a wonderful learning environment, which is reflected in the curriculum.

We are an award-winning school and accredited through the National Autistic Society; praised for our creative approach to working with children with autism. Phoenix was awarded a commendation for its excellent work across the school.

The school has excellent facilities and resources to support teaching and learning. There is a comprehensive induction and training programme for new and existing staff. This is an exciting opportunity in a school providing for children and young people, where change and challenge are key to what we do

What the school offers its staff

You will:

• The post holder will support with the school operations including Finance, HR, Health & Safety, Data Management, Administration and ICT.
• Take lead role in the school’s recruitment administration.
• The post holder will work closely with the HR Officer to support absences and ensure efficient operational support across all sites, and take lead in their absence.

Further details about the role

How to apply:

The application form can be found on the school website www.phoenix.towerhamlets.sch.uk

Please return completed application form to: recruitment@phoenix.towerhamlets.sch.uk We do not accept CVs

Closing Date: 9am, 4thNovember 2024

Interviews & Assessment Date: Week commencing 11thNovember 2024

It will not be possible to re-arrange these dates.

If you are intending to apply, please ensure you are available to attend for an interview.

If you would like to discuss the post or visit please contact

Mohammad.Islam@phoenix.towerhamlets.sch.uk

The Governing Body of the school is committed to safeguarding and promoting the welfare of children, young people, and staff. The Executive Headteacher must ensure that the highest priority is given to following all safeguarding guidance and regulations. The successful candidate will require an enhanced DBS clearance. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.

Commitment to safeguarding

The Governing Body of the school is committed to safeguarding and promoting the welfare of children, young people, and staff. The Executive Headteacher must ensure that the highest priority is given to following all safeguarding guidance and regulations. The successful candidate will require an enhanced DBS clearance. All of the school's Safeguarding and Child Protection policies are available on the school's website. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.​