Total 26 Others level Customer Service job vacancies in Puchong Batu 14

Chemico Asia Pacific (M), a member of Chemico group, is a leading importer and distributor of raw materials covering Malaysia and Singapore, provides services related to cosmetics, home care, food, dietary supplements as well as health and beauty instrument.

We are seeking an ambitious Sales Representative (Cosmetic/Personal Care) to join our sales team (Puchong, Selangor).

Benefits:

• • Basic Salary + Quarterly Performance Incentive 
  • 5 Working days
  • Company Car, Petrol Card, Corporate Phone, and Laptop Provided; 
  • Parking and Toll fees will be covered.  
  • Technical Training provided
  • Annual leave
  • Medical Claim
  • Contractual Bonus & Performance Bonus
  • Staff Medical Insurance
  • Career development and opportunities to travel overseas

Job Responsibilities:

• Actively prospect new customers to develop an interest in purchasing cosmetic/personal care raw materials
• Build and maintain strong relationships with existing clients (B2B), ensuring customer satisfaction and retention.
• Proactively develop and identify new business opportunities with existing and new customers to achieve monthly sales KPI 
• Conduct frequent customer visits, deliver product presentations, and make suitable suggestions to customers.
• Provide regular reports on the project pipelines opportunities, sales performance, market trends, and competitor activities to the management
• Ensure customer orders are properly processed following company procedures, monitor customer stock movement, and forecast customer order requirements.
• Assist the finance team for late collections

 Job Requirements:

• Candidate must possess at least a min. Bachelor's Degree in Chemistry/ Science/ Bio-Technology, Food Science, or equivalent
• 1-3 years’ experience in Personal Care and cosmetics as a raw materials sales or R&D chemist. Fresh graduates are welcome to apply. 
• Required language(s): Bahasa Malaysia and English. It's an added advantage if you can speak in Mandarin.
• Able to work independently and be a strong team player.
• Good communication skills and be ability to interact effectively at all levels
• Self-motivated, proactive, resourceful, good negotiation, interpersonal, and solution-oriented skills.
• Participate in training programs and workshops to enhance sales skills and product knowledge.
• Travel within Malaysia is required

Perks & Benefits

• • Basic Salary + Quarterly Performance Incentive 
  • 5 Working days
  • Company Car, Petrol Card, Corporate Phone, and Laptop Provided; 
  • Parking and Toll fees will be covered.  
  • Technical Training provided
  • Annual leave
  • Medical Claim
  • Contractual Bonus & Performance Bonus
  • Staff Medical Insurance
  • Career development and opportunities to travel overseas

职责：

• 引导孩子理解选择的重要性，帮助他们成长。
• 实施有趣的教育计划，带给孩子积极欢乐的学习体验。
• 提供关怀与支持，与团队一起游戏、一起完成日常任务（如功课检查）。

只要您具备以下条件：

• SPM / degree / Diploma
• 工作经验：补习教学，小学/幼儿园教学，若无经验可以在职培训
• 通晓三语(华语，国语，英语)
• 有责任心，耐心, 肯学习
• 对教育有颗热诚的心
• 制备交通

工作环境优良，提供午餐。

工作地点: Bandar Puchong Utama

有兴趣者马上把你的履历表发给 010-210 0595! 我们会尽快与您联系!

Puchong 蒲种小学补习安亲中心

小学一年级至六年级（7岁至12岁）

我们的初衷是打稳孩子们学习基础，提升思维技能，从而改善他们的学习态度。

这里提供:：安亲班+补习班+功课班+兴趣班

(国文、华文、英文、数学、科学、美术手工)

我们拥有JKM与KPM合法注册执照。

位于汉民华小附近 (Bandar Puchong Utama)

Perks & Benefits

• Medical
• EPF
• Sosco

Chemico Asia Pacific (M)是Chemico集團的成員，是一家領先的原料進口商和分銷商，涵蓋馬來西亞和新加坡，提供與化妝品、家庭護理、食品、膳食補充劑以及健康和美容儀器相關的服務。

我們正在尋找一位雄心勃勃的銷售代表（化妝品/個人護理）加入我們的銷售團隊（蒲種，雪蘭莪）。

好處：

• • 基本薪資+季度績效獎勵
  • 5個工作天
  • 提供公司汽車、汽油卡、公司電話和筆記型電腦；
  • 停車費和通行費將包含在內。
  • 提供技術培訓
  • 年假
  • 醫療索賠
  • 合約獎金和績效獎金
  • 員工醫療保險
  • 職業發展和海外旅行的機會

工作職責：

• 積極尋找新客戶，培養購買化妝品/個人護理原料的興趣
• 與現有客戶建立並維持牢固的關係（B2B），確保客戶滿意度和保留率。
• 主動與現有和新客戶開發和識別新商機，以實現每月銷售 KPI
• 經常拜訪客戶，進行產品演示，並向客戶提出合適的建議。
• 向管理層提供有關專案管道機會、銷售業績、市場趨勢和競爭對手活動的定期報告
• 確保按照公司程序正確處理客戶訂單、監控客戶庫存變動並預測客戶訂單需求。
• 協助財務團隊處理逾期收款

職位要求：

• 候選人必須至少擁有一分鐘。化學/科學/生物技術、食品科學或同等學歷學士學位
• 擁有 1-3 年個人護理和化妝品原料銷售或研發化學家經驗。歡迎應屆畢業生申請。
• 所需語言：馬來語和英語。如果你會說普通話，那就是一個額外的優勢。
• 能夠獨立工作並具有強大的團隊合作精神。
• 良好的溝通技巧，能夠在各個層面進行有效互動
• 自我激勵、積極主動、足智多謀、良好的談判、人際互動和解決問題的能力。
• 參加培訓計劃和研討會，以提高銷售技能和產品知識。
• 需要在馬來西亞境內旅行

津貼和福利

• • 基本薪資+季度績效獎勵
  • 5個工作天
  • 提供公司汽車、汽油卡、公司電話和筆記型電腦；
  • 停車費和通行費將包含在內。
  • 提供技術培訓
  • 年假
  • 醫療索賠
  • 合約獎金和績效獎金
  • 員工醫療保險
  • 職業發展和海外旅行的機會

職責：

• 引導孩子理解選擇的重要性，幫助他們成長。
• 實施有趣的教育計劃，帶給孩子積極歡樂的學習經驗。
• 提供關懷與支持，與團隊一起遊戲、一起完成日常任務（如功課檢查）。

只要您具備以下條件：

• SPM / degree / Diploma
• 工作經驗：補習教學，小學/幼兒園教學，若無經驗可在職訓練
• 通曉三語(華語，國語，英語)
• 有責任心，耐心, 肯學習
• 對教育有一顆熱誠的心
• 製備交通

工作環境優良，提供午餐。

工作地點: Bandar Puchong Utama

有興趣者馬上把你的履歷表發給010-210 0595! 我們會盡快與您聯絡!

Puchong 蒲種小學補習安親中心

小學一年級至六年級（7歲至12歲）

我們的初衷是打穩孩子學習基礎，提升思考技能，進而提升他們的學習態度。

這裡提供:：安親班+補習班+功課班+興趣班

(國文、華文、英文、數學、科學、美術手工)

我們擁有JKM與KPM合法註冊執照。

位於漢民華小附近(Bandar Puchong Utama)

津貼和福利

• 醫療的
• 公積金
• 索斯科

Tiramizoo Sdn Bhd is the Malaysian subsidiary of Tiramizoo GmbH; the leading TMS for urban logistics specializing in Software as a Service (SaaS). We place great emphasis on customer satisfaction and are looking for a dedicated Junior Support Manager/ Support Executive to join our support team and help deliver world-class service to our customers.

Duties and Responsibilities:

Customer Support:

• Process incoming customer enquiries via ticket system, email, telephone and chat. Provide quick and friendly response to customer questions, complaints and concerns.
• Analyse customer problems and provide effective solutions in timely manner. If necessary, manage the escalation of complex problems to the relevant department.
• Maintain customer and partner data and interactions in the CRM system. Ensure accurate and complete documentation.

Sales Support

• Support sales colleague to conduct online or physical system demo.
• Support and manage the process of onboarding a new customer from platform creation, initial setup and training.
• Provide system expertise knowledge to sales colleagues.

Team Coordination

• Report and manage resolutions of system bugs or new feature requests.
• Liaise with the support team and product team in Germany to ensure service level agreements are met.
• Support in testing of new functions in the software prior to release to production.
• Assist in the training of new team members and further development of the team.

Process optimisation

• Identify opportunities to improve support processes.
• Produce reports on common issues and their solutions to take preventative action.
• Constantly update knowledge of the company's products and services. Participate in training courses and workshops.

Customer feedback

• Collect customer feedback and providing analyses to improve product and service quality.

Documentation

• Maintain support documentation and creating guides for frequently asked questions.

Qualifications:

• Completed training or studies in the field of Computer Science or Business IT
• Previous experience is Supply Chain or Logistics added advantage but not mandatory.

Other:

• Must possess own transport.

Perks & Benefits

• Casual dress code
• Personal leave
• Medical leave
• EPF/SOCSO/EIS
• Remote work flexibility
• Free parking
• Travelling claim

Tiramizoo Sdn Bhd 是 Tiramizoo GmbH 的馬來西亞子公司；領先的城市物流 TMS，專門從事軟體即服務 (SaaS)。我們非常重視客戶滿意度，並正在尋找一位專門的初級支援經理/支援主管加入我們的支援團隊，幫助為我們的客戶提供世界一流的服務。

職責與責任：

客戶支援：

• 透過票務系統、電子郵件、電話和聊天處理傳入的客戶詢問。對客戶的問題、投訴和疑慮提供快速、友善的答案。
• 分析客戶問題並及時提供有效的解決方案。如有需要，將複雜問題回報給相關部門。
• 維護 CRM 系統中的客戶和合作夥伴資料以及互動。確保文件準確、完整。

銷售支援

• 支援銷售同事進行線上或實體系統演示。
• 支援和管理新客戶的入職流程，包括平台創建、初始設定和培訓。
• 向銷售同事提供系統專業知識。

團隊協調

• 報告和管理系統錯誤或新功能請求的解決方案。
• 與德國的支援團隊和產品團隊聯絡，確保滿足服務等級協定。
• 在發佈到生產環境之前支援測試軟體中的新功能。
• 協助新團隊成員的訓練和團隊的進一步發展。

流程優化

• 確定改進支援流程的機會。
• 產生有關常見問題及其解決方案的報告，以採取預防措施。
• 不斷更新公司產品和服務的知識。參加培訓課程和研討會。

客戶回饋

• 收集客戶回饋並提供分析以提高產品和服務品質。

文件

• 維護支援文件並為常見問題建立指南。

資格：

• 完成電腦科學或商業 IT 領域的培訓或學習
• 先前的經驗是供應鏈或物流的額外優勢，但不是強制性的。

其他：

• 必須擁有自己的交通工具。

津貼和福利

• 休閒著裝要求
• 事假
• 病假
• 公積金/社會保險/EIS
• 遠距工作彈性
• 免費停車
• 旅行索賠

職責：

• 協助客戶服務團隊包含資料輸入、歸檔重要文件、溝通相關資訊。
• 回應客戶的投訴並根據要求提供售後支援。
• 以電子形式儲存和排序資料。
• 協助準確、及時地處理所有訂單。
• 協助準備和組織宣傳品或活動。
• 確保遵守法律和政策。

要求：

• 分鐘。具 3 年銷售支援/協調員或其他行政職位經驗者優先；
• 優秀的電腦技能（MS Office）。
• 精通英語、國語和普通話。
• 組織良好，責任感強，有解決問題的能力。
• 較強的口頭和書面溝通能力。
• 具有高度奉獻精神的團隊合作者。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 年假
• 個人發展機會
• 每週 5 天

Responsibilities:

• Assist Customer Service team including data entry, filing important documents, and communicating relevant information across.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort data in electronic form.
• Assist to handle the processing of all orders with accuracy and timeliness.
• Assist in the preparation and organising of promotional material or events.
• Ensure adherence to laws and policies.

Requirements:

• MIn. 3 years experience as a sales support / coordinator or in other administrative positions will be considered a plus;.
• Excellent computer skills (MS Office).
• Proficiency in English, BM and Mandarin.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Annual leave
• Personal development opportunities
• 5-day week

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT技術支援工程師主要負責電腦系統的平穩運作並確保使用者從中獲得最大利益。個人任務會根據組織的規模和結構而有所不同，但您通常需要：

工作職責：

- 安裝和設定電腦硬體作業系統和應用程式

- 監控和維護電腦系統和網絡

- 透過一系列行動（面對面或透過電話）與同事或客戶討論，以幫助建立系統或解決問題

- 排除系統和網路問題，診斷和解決硬體或軟體故障

- 根據需要更換零件

- 提供支持，包括程序文件和相關報告

- 依照圖表和書面指示修復故障或設定係統

- 支援新應用程式的推出

- 設定新使用者的帳戶和個人資料並處理密碼問題

- 在約定的時限內回應呼叫

- 持續完成一項任務直至完成（或轉介給第三方，如果適用）

- 確定優先順序並同時管理多個開放案例

- 快速與客戶和其他專業人士（例如軟體開發人員）建立良好的工作關係

- 測試和評估新技術

- 對電腦設備進行電氣安全檢查

要求：

- 候選人必須至少擁有專業證書

- 電腦科學/資訊科技文憑/高級/高級/研究生文憑或同等學歷

- 至少 2 年伺服器維護服務、網路和硬體防火牆工作經驗或 L1 和 L 2 級及以上相關 IT 知識

- 擁有駕駛執照並擁有自己的交通工具（首選汽車）

- 願意在需要時出差

- 所需語言：英語、馬來語和華語

- 積極進取、自律、良好的溝通能力

- 對客戶優秀的服務態度

- 願意學習並服從上級指示，能夠團隊合作和獨立工作

- 全職職位

津貼和福利

• 事假
• 開放文化
• 個人發展機會

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reports to Production Planning Supervisor.
• Plan, schedule, monitor and follow up closely on production performance and expedite the work order to ensure shipments to customer are meet.
• Regular interface with Production Manager/Supervisor/Leaders, Manufacturing Engineers and other required personnel to achieve the output goal and shipment requirement.
• To communicate and coordinate especially with Production team regularly to ensure smooth flow of production.
• To prepare reports in timely manner.
• Required to working in shift and station in Production Office.
• Any other tasks related to planning that assigned by superior from time to time.
• Participate in Improvement Projects related to Planning/Manufacturing or Automation

Some of your duties will include:

·        Coordinate and oversee airport operations to ensure efficiency and compliance with regulations. This includes managing flight schedules, ground services, and coordination between different departments.

·        Direct aircraft movement using hand signals and communication devices.

·        Guide aircraft to and from parking positions, gates, and maintenance areas.

·        Ensure proper alignment of aircraft for safe docking and undocking.

·        Supervise and regulate movement traffic on the apron.

·        Coordinate with air traffic control, pilots, and ground staff to facilitate smooth aircraft movement.

·        Provide accurate instructions and updates regarding aircraft positioning and status.

·        To ensure the safety of the movement of people, equipment and aircraft on the apron.

·        To Analyze all activities on the apron during peak hours and plan aircraft parking arrangements in an emergency case.

·        To ensure that the facilities on the apron are in good condition.

·        To evaluate and coordinate operational activities on the apron and able to communicate with pilots in terms of regulating aircraft movement on the apron, especially for airside movement service personnel on duty in the tower.

·        Assist in the coordination of refueling, servicing, and loading/unloading of aircraft.

·        Support other ground operations tasks as needed, including the management of ground equipment.

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.