Total 184 Others level Customer Service job vacancies in Poole, BH15 1DN

To work as a member of the dietetic team providing a comprehensive, effective and evidence based dietetic service for patients at University Hospitals Dorset, including but not limited to UGI cancer and gastroenterology patients. To manage the caseload of the upper GI oncology patients who require radical treatment (chemo/radiotherapy), and or radiotherapy and patients having palliative treatment. To independently formulate safe, appropriate and accurate treatment plans for oral, enteral & parenteral nutrition as part of care plans with the multi-disciplinary team. To work with the UHD nutrition support MDT to provide a weekly service in nutrition support to those with complex feeding issues. To provide support to both the surgical and gastroenterology wards at UHD giving specialist advice to patients with a variety of clinical conditions. Deliver a fortnightly gastroenterology outpatient clinic with support from the specialist gastroenterology dietitian.

An exciting opportunity has arisen for a Band 6 Dietitian with an interest in surgical oncology and nutrition support across both our Poole and Bournemouth sites of UHD

Base Location: Cross site - Poole Hospital and Royal Bournemouth Hospital

Interview Date: TBC

The role is to provide specialist dietetic support to patients who have Upper GI cancers throughout their diagnosis, treatment and recovery. This will involve working with patients requiring radical and palliative treatment (chemo/radiotherapy/surgery) and also providing advice and support for patients requiring pancreatic enzyme replacement therapy.

The job will include close working with the wider multi-disciplinary team looking after this group of patients and attending consultant lead clinics. The role also includes the management of home enterally fed patients in liaison with the Home Enteral Feeding service and Dietitians at other local hospitals.

There is also the opportunity to provide support and cover to the Nutrition Support Team and Nutrition MDT, which can include PN management. You don't have to have direct experience of this to apply as we have a fantastic team who can provide training and support gaining skills in this area.

The successful applicant will receive clinical support and opportunities to develop their clinical expertise and knowledge regarding all aspects of the nutrition service settings through formal and informal training.

This role is autonomous and a genuine interest in oncology and a commitment to providing high standards of care for patients is essential as well as excellent communication skills with the ability to work to a high standard both independently and as part of a team.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.


• To work as a member of the dietetic team providing a comprehensive, effective and evidence based dietetic service for patients at University Hospitals Dorset, including but not limited to UGI cancer and gastroenterology patients.
• To manage the caseload of the upper GI oncology patients who require radical treatment (chemo/radiotherapy), and or radiotherapy and patients having palliative treatment.
• To independently formulate safe, appropriate and accurate treatment plans for oral, enteral & parenteral nutrition as part of care plans with the multi-disciplinary team.
• To work with the UHD nutrition support MDT to provide a weekly service in nutrition support to those with complex feeding issues.
• To provide support to both the surgical and gastroenterology wards at UHD giving specialist advice to patients with a variety of clinical conditions.
• Deliver a fortnightly gastroenterology outpatient clinic with support from the specialist gastroenterology dietitian.


This advert closes on Wednesday 27 Nov 2024

Proud member of the Disability Confident employer scheme

For further information on this role please see the job description and person specification attached.

Hourly Pay: £14.85 Location: Poole-Dorset Shift: Tuesday and Wednesday 10.00-16.00 As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Oxygen saturation monitoring (experience desirable but training will be offered). Gastrostomy care and feeding (experience desirable but training will be offered). Moving & handling Administration of medication If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

Hourly Pay: £14.85 Location: Poole-Dorset Shift: Tuesday and Wednesday 10.00-16.00 As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Oxygen saturation monitoring (experience desirable but training will be offered). Gastrostomy care and feeding (experience desirable but training will be offered). Moving & handling Administration of medication If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

A fantastic new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home service based in Newcastle upon Tyne, Tyne-and-Wear area. You will be working for one of UK's leading health care providers

This care home provides the highest possible standard of residential, nursing and dementia care, our well-established team are friendly and trained to deliver the best possible care

**To be considered for this position you must hold an NVQ Level 2 in Health & Social Care**

As the Senior Care Assistant your key duties include:
• Plan, implement and supervise the provision of quality care, in conjunction with People in our Care
• Ensure People retain their dignity and individuality
• To be involved in the general activities of the Care Home/Unit
• Maintain a safe and secure environment for People, Staff Members and Visitors

The following skills and experience would be preferred and beneficial for the role:
• Previous supervisory experience
• Genuine interest in and experience of working with, the relevant Care environment
• Ability to communicate effectively at all levels
• Team player
• Willingness to participate in Vocational Training Programmes

The successful Senior Care Assistant will receive an excellent salary of £12.25 per hour and the annual salary is up to £23,887.50 per annum. This exciting position is a permanent full time role. In return for your hard work and commitment you will receive the following generous benefits:
• Generous holiday entitlement
• Ongoing personal development plan and career progression
• Company Pension Scheme
• Friendly Working Environment
• Free Enhanced DBS Check and uniform
• Excellent career development opportunities
• Full time and part time opportunities
• Discounts and benefits suited to your lifestyle

Reference ID: 6835
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Hours:

35 hours per week - shift patterns supporting department operating times with occasional Saturday morning shifts on a rota basis.

This role requires a set start date. Any successful candidates would be due to join on Monday 13th January 2025, complete 3 weeks of training with limited holiday or appointment clashes.

Hybrid and flexible working considered after completion of training, dependent on role performance and business needs.

Interviews will be held W/C 25th November 2024

Salary:

£21,850 Per Annum

Closing Date:

Sun, 24 Nov 2024

Are you looking to work in an award-winning contact centre that puts its people first supporting them with their ongoing growth and professional development?

The Homes Customer Contact team can be the start of your career within Mortgages, we’ve been ranked as one of the best big companies to work for, and provide opportunities for progression with many of our leaders, trainers, SME’s and Mortgage Advisers starting their journeys here!

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

Within our Homes Finance Business you’ll find departments such as, Operations, Products and Proposition, Mortgage Lending, Homes Finance Advice, Business Development and Homes – Customer Contact. Upon completion of training you’ll be joining one of our Customer Contact Teams, with an experienced Team Leader, seniors and other new starters alike.

You’ll work with teams from across Homes Finance and beyond, such as, Credit Management, Direct Lending, Underwriting, Customer Communications, Customer Resolution, Mortgage Servicing and Quality Assurance.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• Colleague mortgage (conditions apply)

• Salary sacrifice scheme for hybrid & electric car

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

Training and Onboarding

We’re committed to ensuring you’ve the right tools to service our customers, that’s why you’ll go through 3 weeks of initial training with one of our expert Trainers, and a further 4-week transition period with the guidance of one of our Support Specialists.

You’ll learn all about Skipton, our Mortgage products, services, and processes. You’ll participate in online learning, call listening and shadowing, alongside meeting colleagues from key teams across the Society.

What Will You Be Doing?

As a Customer Service Adviser within our Homes business, you’ll be on the front line in a fast-paced mortgage environment having meaningful conversations with brokers or directly with our customers about their mortgage accounts.

Main aspects of the role will involve handling inbound calls, working closely with various departments ensuring we fulfil our customers’ needs, servicing mortgage payments, confirming relevant information and offering a high level of customer service.

Key role aspects:

• Learning, retaining, and relaying our internal relevant mortgage information and processes

• Answering queries from customers, completing basic transactions and amendments to customers mortgage products

• Having positive conversations with our customers about varying financial products

• Identifying additional products and services we may be able to offer, such as financial planning for the future and Home Insurance, where applicable to the customer

• Being the first point of contact to help support our customers with their complaints through investigation and potential offers of resolution

• Identifying and supporting our customers with their vulnerabilities

• Consistently offering a high level of customer service to our new and existing Homes customers

Your conversations will be measured on service level agreements, customer experience, outcome, and potential customer financial opportunities, whilst delivering an excellent customer experience.

What Do We Need From You?

Our colleagues come from all walks of life and so do our customers. You’ll need to be adaptable, curious, and empathetic, be able to think on your feet and build great rapport.

We're looking for people with:

• Customer service experience

• Strong communication skills

• Ability to build and maintain relationships with internal and external stakeholders such as Brokers

• A drive to provide positive journeys and deliver the right outcome first time

• Enthusiasm to develop in role capabilities and new skills

• Ability to follow processes and procedures, designed in line with regulation and customer experience

Right to Work

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

We have assessed this role and unfortunately it does not meet the Home Office criteria that would allow the Company to sponsor a successful candidate under the Skilled Worker route. Therefore the successful candidate must be able to demonstrate the right to work prior to interview without sponsorship by the Company.

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

A Vacancy at University Hospitals Dorset NHS Foundation Trust.


At this exciting time, are you what we are looking for?

Are you looking for a new challenge and career progression? Working with multi professional colleagues, and become part of an exciting Gynaecology team? working across sites as required gaining a vast knowledge base within this speciality. Experience in theatres is desirable but not essential. The trusts offers a wider variety of specialities including – Trauma and Orthopaedics, general, head and neck, Obstetrics, day surgery, vascular, Ophthalmology, urology, anaesthetics and recovery–We encourage career progression for all our staff and training will be given to facilitate development. Your peers, surgeons and senior staff will support you to learn new skills and to expand your practice

We pride ourselves on our friendly working environment and our desire to lead on Best Practice in operating Theatre setting. If you have , skills, experience although, not essential and drive that we are looking for to join our friendly and supportive team, then University Hospitals Dorset theatres are the place for you.

Band 2 development role with the opportunity to progress to Band 3 within 12 months if specific criteria achieved and supported by line manager.

Base Location: Poole Hospital

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Neurology Administration and Typing support to join our excellent Pan Dorset Neurology service at University Hospitals Dorset NHS Foundation Trust. This role will be based at the Poole Hospital site.

We are seeking to appoint an enthusiastic and motivated individual with excellent organisational, communication and interpersonal skills. You will enjoy working as part of a busy team and be able to communicate effectively with various staff groups.

The post holder will support the Consultant PA’s and other members of the Neurology team with a suite of administrative tasks.

The ideal candidate will be looking for an opportunity to develop their knowledge of the Quality and Risk landscape within a healthcare setting . We would welcome applicants who have experience of working within healthcare or those with transferrable skills from outside the NHS.

37.5 hours per week

Rota: Monday-Friday

Location: Poole

Interview date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.



To understand the role in more detail please read the full job description and person specification documents which are attached to this advert


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Band 5 Staff Nurse in our Oncology/Haematology department within Poole Hospital's Dorset Cancer Centre, covering the Dorset area.

The post will involve working within the Oncology/Haematology Day Care, delivering systemic anti-cancer treatments.

We are looking for a flexible, motivated band 5 to join our team. It is essential to be organised, and have the ability to manage your own work load.

The post holder must be able to maintain and facilitate a high standard of care for patients and their family or carers, while working with all members of the MDT and supporting the senior team.

This role requires NMC Registration with one year post registration experience.

Base Location: Poole Hospital

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.