Total 189 Others level Customer Service job vacancies in Oswestry, Shropshire, SY10 7AG

Establish and maintain good working relationships with other Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Access Team Leader and Administrative Service Manager. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Team Leader.

What skills and experience we're looking for

Essential Qualities:

The successful applicant will have:

• Knowledge and experience of supporting pupils with social and emotional needs
• Experience of working with children with a statement/EHCP
• Experience of organising visual timetables to establish clear routines.
• Experience in liaising with parents and other external professionals e.g. Speech and Language
• Experience of contributing to and implementing IEPs/PCPs/EHCP for the pupil
• Experience of delivering specific programmes to small groups and individual pupils e.g. social stories to support social interaction
• Experience in a role providing pastoral support for pupils
• Some understanding of the demands the national curriculum and assessment and how this can be modified to meet

a learners needs

• A willingness to participate in appropriate training
• A willingness to adapt to change.
• Patience, good humour and a genuine affinity with children.

1. Support for Pupils

a) Attend to pupils’ personal needs and assist with the development and implementation of Individual Education / Behaviour / Support / Mentoring Plans and Personal Care Programmes.

b) Supervise and support pupils, including those with special needs, ensuring their safety and access to learning.

c) Establish constructive relationships with pupils and interact with them according to individual needs.

d) Promote the inclusion and acceptance of all pupils.

e) Encourage pupils to interact and work co-operatively with others and engage in learning activities.

f) Set challenging and demanding expectations for pupils and promote self – esteem and independence.

g) Provide feedback to pupils in relation to progress and achievement under the guidance of the teacher.

2. Support for the Teacher

a) Assist with the planning of learning activities.

b) Use strategies, in liaison with the teacher, to support pupils to achieve learning goals.

c) Prepare the classroom as directed for lessons and clear afterwards. Assist with the display of pupil’s work.

d) Ensure the timely and accurate design, preparation, and use of specialist equipment / resources / materials.

e) Monitor pupils’ responses to learning activities and accurately record achievement / progress as directed.

f) Establish constructive relationships with parents / carers.

g) Provide detailed and regular feedback to teachers on pupil’s achievement, progress, problems etc.

h) Maintain records as requested.

i) Administer routine tests, invigilate exams, and undertake routine marking of pupils’ work, accurately recording achievement / progress.

j) Promote good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour.

k) Provide general clerical / admin. support eg. administer coursework, produce worksheets for agreed activities, photocopying, typing, filing etc.

3. Support for the Curriculum

a) Support pupils in understanding instructions.

b) Undertake structured and agreed learning activities / teaching programmes, adjusting activities according to pupil responses.

c) Undertake programmes linked to local and national learning strategies e.g. literacy, numeracy, KS3, early years etc. as directed by the teachers.

d) Support pupils in using ICT and develop pupils’ competence and independence in its use.

e) Prepare, maintain, and use equipment/resources required to meet the lesson plans/relevant learning activities, and assist pupils in their use.

f) Monitor and manage stock and supplies, cataloguing as required.

4. Support for the School

a) Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person.

b) Be aware of and support difference and ensure that pupils have equal access to opportunities to learn and develop.

c) Contribute to the overall ethos / work / aims of the school.

d) Appreciate and support the role of other professionals.

e) Attend and participate in relevant meetings as required.

f) Participate in training and other learning activities and performance development as required.

g) Assist with the supervision of pupils out of lesson times, including before and after school and at lunchtimes.

h) Accompany teaching staff and pupils, as appropriate, on visits, trips, and out of school activities, and take responsibility for a group under the supervision of a teacher.

What the school offers its staff

Career Progression and Staff Development

We are committed to developing our staff and to providing opportunities for growth. We want to encourage the career progression of our employees wherever possible, and support staff who wish to move between our schools and the Central Team when suitable roles arise. We also offer secondment opportunities when available.

At Empower Trust you would be working alongside excellent leaders in education, each with specific areas of expertise. We offer Middle and Senior Leadership development programmes, professional support networks and career development pathways for staff at all levels. In addition, we also have mentoring and coaching programmes, peer learning, internal and external CPD opportunities.

Health and Wellbeing Services

Working in education is a challenging job and the health and wellbeing of our staff is high on our agenda and a key priority. We have several Trust wide wellbeing initiatives that offer support and guidance for our workforce:

• A Trust Wellbeing Strategy and Charter outlining our commitment to staff wellbeing
• At least one trained Mental Health First Aider in every location, helping to embed our belief that physical and mental health hold equal importance
• A network of Mental Health First Aiders and Mental Health Leads who provide support, guidance, and signposting to colleagues across the Trust
• A Future in Mind network representing all our academies, who signpost staff to wellbeing support and information, and ensure staff voice is heard
• A designated Trustee sponsor whose role is to ensure staff wellbeing remains a priority
• Wellbeing is a discussion item on each Trustee / Local Governing Body meeting agenda
• Dissemination of annual staff wellbeing questionnaires to inform future actions
• Active engagement in national and international awareness days
• Working towards the Mental Health at Work Commitment and the Education Staff Wellbeing Charter

Employee Assistance Programme

We are committed to ensuring everyone at Empower Trust gets access to the support they need for personal issues as well as any work-related worries. Our completely confidential Employee Assistance Programme offers numerous services:

• Physiotherapy and musculoskeletal (MSK) services
• Confidential counselling via face-to-face therapy or secure online video sessions
• Stress coaching
• Support services for menopause, long covid, bereavement, cancer, cardiac conditions, lung conditions, medical trauma, mental health problems, motor neurone disease, orthopaedic conditions, multiple sclerosis
• 24/7 GP helpline and prescription service, offering consultation, private prescriptions, open referrals, and fit notes
• Surgical assistance programme

Flexible and Family-Friendly Policies

Our employment policies are flexible and responsive to promote diversity and equality, as well as attract and retain the highest quality workforce. We offer flexible working opportunities; job share arrangements, term time working and part time-roles; generous family leave packages; and compassionate or emergency leave.

Pension Scheme

We offer an excellent pension scheme with either the Local Government Pension Scheme (support staff) or the Teachers’ Pension Scheme which include death in service benefits. As well as employee’s paying contributions into the scheme (banded, based on earnings level) Empower Trust also pays a generous contribution on your behalf.

Cycle to Work Scheme

Save on the cost of the commute, promote a healthy lifestyle, and reduce your carbon footprint - all with our superb cycle to work scheme! Find the bike of your dreams and save up to 42% in tax and NI contributions. Whether it’s a mountain bike, BMX, fixie, electric cycle, or one of those natty bikes with a basket on the front, get the wheels you really want; all at an affordable cost spread over 12 to 18 months.

Other Benefits

• Eye care scheme
• Attractive annual leave allowance
• Free on-site parking
• In-house catering
• Financial wellbeing support
• Discounts for teachers – https://www.discountsforteachers.co.uk/

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Location: Primary School in TelfordPosition: School ReceptionistContract: Temporary 5 days a week, 8:30am - 3:30pmStart: ASAP
A friendly and welcoming primary school in Telford is seeking an efficient and personable school Receptionist to join their team. They are a small school where flexibility and multitasking are essential.

Your new role

• Answering telephone, in-person, and email queries.
• Managing registers using ScholarPack.
• Greeting and assisting visitors.
• Providing general administrative support as needed.

What you'll need to succeed

• Efficient and organised with excellent communication skills.
• Personable and easy-going, able to handle a variety of tasks.
• Experience with ScholarPack is a plus.
• A good sense of humour and the ability to adapt to different situations.
• Ideally, a DBS on the update service. If not, then you must be willing to put a new DBS into process.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Primary School in Wolverhampton

Position: School Receptionist

Contract: Temporary 5 days a week, 8:30am - 3:30pm

Start: ASAP

A friendly and welcoming primary school in Wolverhampton is seeking an efficient and personable school Receptionist to join their team. They are a small school where flexibility and multitasking are essential.

Your new role

• Answering telephone, in-person, and email queries.
• Managing registers using ScholarPack.
• Greeting and assisting visitors.
• Providing general administrative support as needed.

What you'll need to succeed

• Efficient and organised with excellent communication skills.
• Personable and easy-going, able to handle a variety of tasks.
• Experience with ScholarPack is a plus.
• A good sense of humour and the ability to adapt to different situations.
• Ideally, a DBS on the update service. If not, then you must be willing to put a new DBS into process.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

School Nurse (Temporary Agency Contract)

Agency: Service Care Solutions
Location: Shropshire NHS
Contract Type: Temporary, Full-Time
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
Pay Rate: £26.50 Ltd per hour, paid via an umbrella company

Role Overview

We are currently recruiting for a School Nurse to join our team on a temporary basis. This role involves providing professional nursing services to children and young people in an educational setting. You will be responsible for safeguarding, conducting health assessments, and working collaboratively with multidisciplinary teams to ensure the holistic well-being of the client group.

Key Responsibilities

• Health Assessments: Perform comprehensive health needs assessments for children and young people.
• Child Protection/Safeguarding: Demonstrate expertise in child protection policies and procedures, ensuring the safety and welfare of all clients.
• Multi-Agency Working: Collaborate with other health and social care professionals to deliver coordinated services.
• Clinical Governance: Apply principles of clinical governance to improve service delivery and patient safety.
• Health Promotion: Develop and deliver health promotion initiatives tailored to the needs of the school-age population.
• Record Keeping: Maintain accurate, up-to-date medical records in compliance with organizational and legal standards.
• Professional Development: Engage in ongoing CPD activities and demonstrate a commitment to improving nursing practices.

Essential Qualifications & Skills

• NMC Registration: Active NMC registration with a valid pin.
• Specialist Qualifications: Must hold a Specialist Community Public Health Nurse (School Nursing) qualification.
• Nurse Prescriber: Either currently qualified or willing to undertake relevant training within 12 months.
• Technical Skills: Strong IT skills and the ability to use electronic health systems effectively.
• Research Literacy: Competence in critically appraising research and presenting complex data.
• Knowledge:
  • Safeguarding Policies and Procedures.
  • Common Assessment Framework.
  • Health Needs Assessment.
  • Clinical Governance.

Experience Required

• Significant post-registration experience, with demonstrable expertise in child protection and safeguarding.
• Proven ability to work effectively with children and young people in both individual and group settings.
• Experience in multi-agency collaboration.

Emotional Resilience

• Maintain composure and professionalism in high-pressure or emotionally challenging situations.

Additional Information

• Induction & Support: A full induction will be provided to ensure familiarity with organizational procedures and policies.
• Compliance Requirements: Applicants must meet all pre-employment checks, including DBS clearance.

To Apply:
If you meet the requirements outlined above and are passionate about making a difference in the lives of children and young people, we encourage you to apply. Send your CV to andrew.wiles@servicecare.org.uk

Job Title: Young Person Residential Support Worker
Location: Telford
Salary: £12.50 per hour
Contract Type: Temp
Shifts: Long days and sleep in

Are you passionate about making a positive impact on the lives of Children and Young People? Do you possess excellent interpersonal skills and a compassionate nature? If so, we have an exciting opportunity for you to join our team as an Residential Support Worker for Children & Young People.

Key Responsibilities:

• Provide day-to-day care and support to young people in a residential setting.
• Assist with developing and implementing personalised care plans, ensuring their emotional, physical, and social needs are met.
• Support young people in building life skills, such as independence, decision-making, and problem-solving.
• Foster positive relationships with young people, helping to build trust and promote their well-being.
• Support young people with education, hobbies, and recreational activities.
• Maintain accurate records and report any concerns or incidents in line with safeguarding procedures.
• Work collaboratively with other team members and external agencies to ensure the best outcomes for young people.
• Support young people with life long skills, supporting with making appointments with outside agencies, budgeting, cooking, personal skills, hygiene practices.

Key Skills & Qualifications:

• Experience working with young people, ideally in a residential care setting.
• Understanding of safeguarding practices and commitment to promoting the well-being of young people.
• Excellent communication skills and ability to build rapport with young people.
• Compassionate, patient, and adaptable, with the ability to remain calm in challenging situations.
• Ability to work well as part of a team and independently.
• A flexible approach to working hours, including evenings, weekends, and bank holidays.
• Understanding of Ofsted and their processes.
• Level 3 Diploma in Residential Childcare or willingness to work towards it if have a Level 3 in Health and Social Care.
• Driver with business insurance is essential or must be willing to travel on public transport.
• Enhanced Adult and Child workforce DBS on the update service.

• The successful applicant must have great communication skills to communicate effectively with a positive can-do attitude.

• Knowledge of using IT equipment and being able to navigate around systems such as Microsoft Office, Excel.

How to Apply:

Please submit your CV outlining your relevant experience. We look forward to hearing from you. For more information, please contact Surina on 0121 480 8217

Job Opportunity: Employment Support Worker (Casual/Ad Hoc)

• Hourly Rate: £16.95
• Hours per Week: Approximately 20 (flexible schedule)
• Contract: 3-month temporary, with potential for extension

About the Role:
Join Shropshire Council's Enable Supported Employment Team as an Employment Support Worker, contributing to our mission of fostering a healthy, inclusive community where everyone can thrive. This is a casual/ad hoc role, requiring flexibility to meet demand, including occasional evenings and weekends.

You will provide tailored support to individuals with disabilities or health conditions, helping them develop skills for independent travel, job roles, and community activities. Your work will play a vital role in promoting inclusion and empowering service users to achieve their goals.

Key Responsibilities:

• Support individuals with job coaching and travel training.
• Assist service users in community, leisure, or employment settings.
• Liaise with employers, families, and carers to build effective relationships.
• Promote disability awareness among employers and the wider community.
• Facilitate skill-building for service users through personalised development plans.
• Ensure health and safety for service users in workplace and community settings.

About You:

• Driving Licence and unrestricted use of your own vehicle
• Passionate about making a difference in the lives of others.
• A strong communicator, able to work collaboratively with service users, employers, and team members.
• Flexible, proactive, and willing to work independently.
• Committed to promoting equality, diversity, and inclusion.

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.

Are you an aspiring Second Chef with experience in a fast-paced kitchen environment with an emphasis on fresh and seasonal produce? Looking for a rewarding career with excellent training and opportunities for development? Then join Care UK, a multi award winning care provider as a Second Chef.

The Role


Leading the team in the smooth running of the kitchen operation
Develop nutritious and diet sensitive meals for residents and their requirements
Menu design and planning
Managing stock control and adhering to food cost guidelines
Ensure compliance with both Food Safety and Health and Safety in the kitchen
Training, supervising, and developing a team to help them make the most of their potential


Some of our benefits by joining the Care UK family


Alternate weekend and social working hours
Bank Holiday Pay Enhancements* (*where applicable)
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support
Wagestream- access your wages at any-time


Career Development
We have our own Catering Academy to provide excellent training and induction programs for all new Catering Staff and we will give you all that’s needed to have a successful career as a Chef with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Between 07:00-22:00

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Monday, Wednesday, Friday & Alt Weekends 7am-3pm

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Medical services Based in Sheldon/Kenyon ward on Mondays to Fridays 09:00 17:00. There are no on-call duties but will involve day-to-day in-patient care including: - Clerking of admissions - Assessment and formulation of management/discharge plans in conjunction with the MDT - Mental capacity assessment - Management of acutely deteriorating patients - Palliative care - Meetings and case conferences with families. All the doctors working within the Medical Unit will work as a TEAM. Flexibility in cross over arrangements is expected at times of annual leave, sickness and study leave, or any other absences of colleagues. Undertaking supervision of junior doctors with the care and management of patients on the medical wards or outlying wards. Providing cover for general ward duties eg when trainee doctors obligatory training coincides with other medical staff commitments. Assisting with inpatient or day-case patients for intravenous therapies (supervision and prescribing) or specific endocrine tests; liaison with nurse practitioners involved.

Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

Tate Recruitment are proud to work in partnership with Diligenta, to identify individuals who have a passion for delivering great customer service. This permanent opportunity will be supporting their ReAssure account located in central Telford. They are looking forward to welcoming their talented new colleagues on 6th January 2025 to join them on-site in the contact centre, working Monday - Friday between the hours of 8:30am - 5:30pm.

What will I be doing?

You will be joining a people and technology-driven business, working within their busy and fast paced contact centre, taking a large volume of calls from valued customers and Financial Advisors, and engaging in professional conversations regarding their life assurance, savings, investments or pension plans.

Whether assisting customers who are planning for their well-deserved retirement, helping them access their investments or benefits, updating personal information or providing them with support during difficult times such as a family bereavement, you'll play a vital role in providing a seamless experience during moments that really matter.

The ideal candidate will have a customer-focused background so don't worry if you don't have a financial services background as 4-week's worth of comprehensive training will be given, to provide you with all the tools and knowledge required to be successful within the role.

Join their team if…

• You have a passion for delivering a seamless customer experience, treating their customers with empathy, dignity and respect.
• Excellent listening and communication skills are your thing - both verbal and written. These are core to what they do, communicating complex matters in a simple and supportive way, providing their customers with an outstanding service.
• You can solve problems, be flexible in your approach and adapt to changing priorities, comfortable switching between multiple IT applications whilst demonstrating excellent attention to detail.

• You can work to targets and deliver on deadlines set to you to always ensure customer satisfaction.

Colleagues are rewarded with competitive benefits, such as…

• A good work/life balance - No weekend working.
• 31 days of annual leave (including UK Bank Holidays) and an annual volunteering day.
• Eligibility for an annual discretionary bonus scheme.
• A comprehensive set of people policies that support the moments that matter in life, such as carer's leave, foster leave, fertility leave and retirement leave.
• 'Perks at Work' (an online discounted shopping platform), cycle to work scheme and interest free season ticket loans for travel.
• A company-wide well being programme, including a mini annual health check, nutritional advice, second medical opinions, employee assistance programme and other resources to support your mental, physical, and financial well being.
• A workplace pension scheme where they match your contributions up to 6%, group life assurance and group income protection.
• Personal growth and career development opportunities to support your aspirations.

Who is Diligenta?

Diligenta are proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market and a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. They make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. They are dedicated to being there to support customers in the moments that really matter in life, providing the best service every time

This vacancy is managed by Tate, a recruitment partner for Diligenta. Information, including personal data, that you submit through this site will be reviewed and processed by Tate in the first instance. That data may then be shared with Diligenta and any of its third parties as part of the recruitment process. Both Tate and Diligenta take their responsibilities to protect personal data seriously.

Tate Recruitment is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns within your application.

Diligenta is an FCA regulated business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Title: Nurse - Wound Healing Service (Part-Time)
Location: Shropshire NHS
Employment Type: Temporary, 2 days a week (initially 2 months, potential for extension)
Working Hours: 8:00 AM - 4:00 PM
Hourly Rate: £21.50 Ltd per hour, paid via umbrella

About the Role:

Service Care Solutions is recruiting a Registered Nurse for a part-time role in a Wound Healing Service with Shropshire NHS. This position focuses on assessing and managing wound care needs for patients in an acute setting, with responsibility for gathering and interpreting vital medical information for discharge planning.

Key Responsibilities:

• Patient Assessments: Conduct thorough assessments of wound healing needs and other medical concerns for admitted patients.
• Data Collection: Accurately compile medical, nursing, and social histories for each patient, ensuring a comprehensive understanding of their background.
• Discharge Planning: Complete initial Transfer of Care (ToC) documentation and provide key details to Band 6 nurses within the assessment team for further discharge planning and pathway decisions.
• Collaborative Decision-Making: Use your RN expertise to understand and support clinical decisions on pathway management for patient discharge from the acute setting.

Requirements:

• Registered Nurse (RN) with experience in wound care or similar settings.
• Strong clinical assessment skills, able to evaluate complex health information.
• Ability to gather, interpret, and relay critical data to inform patient care pathways.
• Effective communication skills, both written and verbal, to ensure clear documentation and coordination.

This part-time role offers flexibility and a chance to make a meaningful difference in wound care management within a collaborative team setting. Apply today to bring your skills to the forefront of patient care in Shropshire!

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Tate Recruitment are proud to work in partnership with Diligenta, to identify individuals who have a passion for delivering great customer service. This permanent opportunity will be supporting their to ReAssure account located in central Telford. They are looking forward to welcoming their talented new colleagues on 6th January 2025 to join them on-site in the contact centre, working Monday - Friday between the hours of 8:30am - 5:30pm.

What will I be doing?

You will be joining a people and technology-driven business, working within their busy and fast paced contact centre, taking a large volume of calls from valued customers and Financial Advisors, and engaging in professional conversations regarding their life assurance, savings, investments or pension plans.

Whether assisting customers who are planning for their well-deserved retirement, helping them access their investments or benefits, updating personal information or providing them with support during difficult times such as a family bereavement, you'll play a vital role in providing a seamless experience during moments that really matter.

The ideal candidate will have a customer-focused background so don't worry if you don't have a financial services background as 4-week's worth of comprehensive training will be given, to provide you with all the tools and knowledge required to be successful within the role.

Join their team if…

• You have a passion for delivering a seamless customer experience, treating their customers with empathy, dignity and respect.
• Excellent listening and communication skills are your thing - both verbal and written. These are core to what they do, communicating complex matters in a simple and supportive way, providing their customers with an outstanding service.
• You can solve problems, be flexible in your approach and adapt to changing priorities, comfortable switching between multiple IT applications whilst demonstrating excellent attention to detail.

• You can work to targets and deliver on deadlines set to you to always ensure customer satisfaction.

Colleagues are rewarded with competitive benefits, such as…

• A good work/life balance - No weekend working.
• 31 days of annual leave (including UK Bank Holidays) and an annual volunteering day.
• Eligibility for an annual discretionary bonus scheme.
• A comprehensive set of people policies that support the moments that matter in life, such as carer's leave, foster leave, fertility leave and retirement leave.
• 'Perks at Work' (an online discounted shopping platform), cycle to work scheme and interest free season ticket loans for travel.
• A company-wide well being programme, including a mini annual health check, nutritional advice, second medical opinions, employee assistance programme and other resources to support your mental, physical, and financial well being.
• A workplace pension scheme where they match your contributions up to 6%, group life assurance and group income protection.
• Personal growth and career development opportunities to support your aspirations.

Who is Diligenta?

Diligenta are proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market and a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. They make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. They are dedicated to being there to support customers in the moments that really matter in life, providing the best service every time

This vacancy is managed by Tate, a recruitment partner for Diligenta. Information, including personal data, that you submit through this site will be reviewed and processed by Tate in the first instance. That data may then be shared with Diligenta and any of its third parties as part of the recruitment process. Both Tate and Diligenta take their responsibilities to protect personal data seriously.

Tate Recruitment is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns within your application.

Diligenta is an FCA regulated business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.