Total 171 Others level Customer Service job vacancies in Bramley Green, RG26 5GF

Position: Residential Care Home Manager

Service Users: Elderly with Dementia

Location: Golders Green, LB Barnet

Salary: Up to £42,000 per annum (negotiable based on experience)

Type: Permanent, Monday to Friday, 08:00 to 17:00

Our Client is looking for a dedicated and experienced Registered Care Home Manager for a residential care home in North West London (NW11). This home, registered for 32 service users, provides exceptional care for the frail elderly and those living with dementia.

Key Responsibilities:

- Manage staff and ensure the delivery of high-quality care.

- Protect service users from harm and manage risks effectively.

- Oversee the medication process and ensure accurate records.

- Promote social activities and community involvement.

- Ensure nutritional and healthcare needs of service users are met.

- Foster positive relationships between care staff and service users.

- Keep care plans updated and responsive to changing needs.

- Lead service user and staff meetings to drive service improvements.

Qualifications and Experience:

- NVQ 5 / RMN / QCF completed.

- Proven track record as a registered manager or similar senior role.

- Experience in elderly and dementia care.

- In-depth knowledge of CQC regulations and standards.

Benefits:

- £2,000 signing-on bonus*

- Annual performance bonus*

- CQC inspection rating bonus*

- Unlimited £250 refer-a-friend bonus*

- Assistance with public transport costs*

- 28 days paid holiday

- Cycle to work scheme

- Assistance with London accommodation costs*

- Workplace pension contributions through NEST

Our Client values dynamic, enthusiastic leaders with strong communication skills and the ability to effectively manage care services. If you are passionate about making a difference and leading a team to provide outstanding care, we want to hear from you.

Please email your updated CV

Support Worker Crawley -£11.68ph

Typical Shifts are: 8am-8pm, 8am-2pm ,2pm-8pm, Weekdays and Weekends shift can vary depending on rotas

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Crawley is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

We are looking for a passionate and empathetic individuals to join our food and beverage team as Barista's.

Head Room Café goes beyond serving coffee and great food; it is a community hub that provides free daily groups and activities, mental health support, education, and connection to everyone in the local community. As a Barista, you will play a vital role in creating a warm and welcoming atmosphere, contributing to the vibrant community spirit that defines Head Room.

• Welcoming and serving each customer with warmth, respect, and kindness.
• Building positive relationships with customers, fostering a sense of community.
• Preparing and serving hot and cold drinks and bar food.
• Sharing information about Jami and our community-focused work.
• Ensuring cleanliness and sanitation of work areas, utensils, and equipment.
• Adhering to all food safety and health safety requirements.
• Taking customer orders and process payments.
• Organising and managing stock levels.
• Opening and closing the café following established procedures.
• Attending training related to food and drink, as well as mental health.

Working Hours:

These posts are for 40 hours per week and may include some Sundays Additional hours may be required to meet business needs, including evenings to cover events. The Cafe is open from 8am to 4pm closed on Saturdays.

We open to offering part time opportunities

• Basic food hygiene qualification or willingness to undertake and pass this qualification.
• Previous experience in a similar role is desirable.
• Awareness of fire procedures.
• Knowledge of Health & Safety practices.
• Knowledge of food safety practices.
• Some knowledge of COSHH.
• Good literacy, verbal, and numeracy skills.
• Ability to work as part of a team or independently without direct supervision.

Proud member of the Disability Confident employer scheme

Care Coordinator Marston Green - £14.00ph

Full time 37.5 hours per week

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for a Care Coordinator to join us in our Office in Marston Green. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others.

We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have a full UK driving licence, experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Fixed Term Team Leader Bramley, Leeds - £13.25 per hour 18 Months Contract

Role Overview

You will be responsible for supporting the Service and Deputy manager at our ABI Residential service in Bramley, Leeds - Summerfield Court, and be the point of contact for the rest of the team when the Locality manager is off site. You will be carrying out care needs assessments, creating and maintaining person centred support plans and ensuring high quality support is being provided to each of the people that we support along with the staff teams. Carrying out other duties designated by the Manager which may include delegation of duties to support workers. You will always promote good practice and act as an effective and positive role model. Your working hours will be a mix of on rota and off rota time. During your on rota time, you will be required to work alone with the people you support or as part of a team, and may be required to provide support in any location appropriate to meet the needs of the service.

Key Responsibilities

• You will have overall responsibility for the development and implementation of individuals’ support plans, including assessment and relevant risk assessments for new People we support.
• You will encourage the people you support to take an active role in all aspects of daily living, and ensure the appropriate level of individual care and support is identified;
• Manage the review and maintenance of all support plans to ensure the ongoing suitability of the support that is being provided, including daily outings, holidays or recreational pursuits.
• Assisting with individuals’ care, including personal care and assisting with bathing in order to maintain a high standard of hygiene where the individual requires this. This may include people moving techniques, using hoists and repositioning individuals as required to maintain health and safety requirements
• Participating in and assisting to plan and arrange individuals’ daily outings, holidays or recreational pursuits when required in order to assist the people you support with all aspects of their daily life.
• Building working relationships and engage in positive communication with individuals, families, advocates and other professional colleagues to support individuals as required
• Undertaking and/or assisting individuals with household activities such as cooking, mealtimes, laundering and cleaning in order to promote a healthy environment for the people you support and the promotion of independent living.
• Recording and completing any appropriate documentation in order to ensure that individuals’ records, observations, or other documents are accurate and informative. Compiling reports for contractual or company compliance may also be required. You will provide this information upon request to the Locality Manager.
• Ensuring that all people we support have up to date medications and MAR charts, in accordance with the company’s Administration of Medication Policy; including staff medication competencies and regular audits of Medication records
• Maintaining compliance and support of staff through coordination and completion of supervision, appraisal and team meetings and spot checks as per Company policy including participating in the recruitment and induction of new staff.
• Attending, participating and contributing to relevant multi-disciplinary meetings for the people that we support.
• Ensure High standards of care and support are delivered through pro-active auditing.
• Organise, attend, participate and contribute to team meetings when required to promote communication within the team.
• Ensure good governance through participation and completion of the auditing process
• Ensure staff teams are supported and managed through good leadership and management paying attention to the completion of supervisions.
• Undertaking all training (including statutory) relevant to the needs of the service and the people you support and according to relevant legislation, in order to professionally develop and gain skills beneficial to the individuals.
• Ensuring all policies and procedures applicable to the service and the company are followed and understood in order to comply with regulations and good practice.
• Working shifts and visits on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in and bank holidays as required, and at multiple sites.

You may be required to undertake other duties commensurate to your role and/or working hours, as may reasonably be required of you at any other sites or premises, locations in the community, and within the homes of people we support. The Company may reasonably require you to meet the changing needs of service provision.

This is a description of the job as it is at present. However, the Company may periodically review your job description and update it to ensure that it relates to the job as when being performed. It is the Company's aim to reach agreement on reasonable changes, but if agreement is not possible the Company reserves the right to insist on changes to your job description, after consultation with you.

Salary – £ 27,040 plus service charge

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Complimentary on-site parking is available whilst on duty.

• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
  

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties

• Introduce a friend scheme

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

About us...

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.

A bit about what you will do...

Night Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.

• Greet our guests with a warm welcome and an infectious smile.

• Manage check-in and check-out procedures efficiently,

• Provide guests with information about hotel facilities, services, and local area.

• Handle guest inquiries and resolve any issues promptly and professionally.

• Work closely with other departments to ensure seamless guest experiences.

• Answering calls, allocating rooms, and preparing guests’ bills.

More about you...

• Providing a high-quality service comes naturally to you.

• Strong organizational skills and attention to detail.

• Very good at multi-tasking and remaining calm under pressure.

• Excellent communication skills with a high standard of written and spoken English.

• A smart and professional appearance.

• You value being part of a team and supporting your colleagues.

• Most of all, you will have an approachable, positive, and proactive manner.

• 5-star hotel experience in a similar role a real advantage.

• Opera PMS experience is a plus.

Search Consultancy are currently recruiting for Support Workers to join our ever expanding Bank Hours team within Basingstoke. We are currently operating a fast track recruitment process with next day interviews available and free DBS checks.

We are recruiting Support Workers on a temporary / ad hoc basis to work in various private healthcare settings, supporting service users with mental health illness's and learning difficulties.

The suitable candidates will:

* Have worked a minimum of 6 months recent experience in a healthcare setting.

* Have a flexible approach towards work.

* Be able to travel via own or public transport in local and surrounding areas to your home.

What we offer:
* Free DBS check (Limited time only)
* Free specialist training programmes.
* 100% Flexible working hours to fit around any lifestyle.
* Experience in a variety of high quality Hospitals and units.
* Competitive rates of pay.

You will need to have a minimum of three months recent UK experience working within a healthcare environment in a similar capacity. Shortlisted applicants will be required to attend an video interview.

All positions are subject to an enhanced DBS check and we require a minimum of two satisfactory employment references. Although shifts are offered on an ad hoc basis, work is constantly ongoing. (AGY)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.