Total 80 Others level Customer Service job vacancies in Abergavenny, NP7 7EG

The post holder is expected to: Observe the rules, policies, procedures and standards of Aneurin Bevan University Health Board together with all relevant statutory and professional obligations Observe and maintain strict confidentiality of personal information relating to patients and staff Be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues This position involves Regulated Activity with adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer: Enhanced check with barred list information, including - an adults barred list check Applicants must hold or be eligible to hold full registration and a licence to practice with the GMC

Support Worker

Postcode: NP7
Up to: £12.00

Contract type:Full Time - 42 hours

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Service Advisor - Škoda | Sighthill, Edinburgh | Working hours are 40.0 hours per week, Monday to Friday plus a rotational Saturday morning paid at time and a half rate | In excess of £40,000 per annum on target earnings dependant on performance in the role

West End Garage is a privately owned retailer group where you can expect to receive excellent support in your role. Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be.

The ideal candidate for this role will have at least 2 years’ experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment.

You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

Are you the right person for the job?

• Able to adapt to in house system
• Experience in a similar role within an automotive environment
• Experience of working within a customer service environment
• Strong administration skills
• Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
• Excellent communication skills
• Ability to work to deadlines and timeframes
• Flexible and adaptable approach
• Full UK Driving Licence
• Eligible to work in the UK

What will your role look like?

• Dealing face to face with customers
• Ensuring that customers are given exceptional levels of service
• Using specialised software be required to price jobs and upsell
• Dealing with phone calls quickly and efficiently
• Plan the workshop day
• Ensuring that you maximise workshop efficiencies and profit
• Invoicing and taking payment from customers
• Keeping the reception area tidy

What can you expect in return?

• Company pension
• Access to car scheme

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

Are you a caring individual living in the Abergavenny area looking for a Care Assistant role?

Radis Community Care are actively recruiting local people to join the team to look after the most vulnerable in the local community.

At this present time, we are unable to consider Sponsorship for this role.

Why Visiting Care?

Since the pandemic, more and more clients are wanting to stay at home, where they can still see their families and remain as part of the communities, they grew up in.

At Radis we work differently to most local providers, that is why we

• Pay for travel time in between each care visit
• Pay enhanced rates for NVQ’s
• Introduced a temporary increase in mileage
• Offering Flexible hours
• Ensuring you have the same clients on a daily basis

The Role of a Care Assistant

As a Care Assistant you will be working with clients to live independently within their own home and local community by

• Supporting with personal care tasks including washing, dressing etc.
• Supporting with medication administration
• Supporting with meal preparation
• Supporting with accessing the local community e.g., Shopping, activities, trips
• Supporting with day-to-day household duties
• Supporting with any other day routines our clients have

How to apply?

• Apply now through this job board
• Email us on abigail.davies@radis.co.uk

• Call us on 0300 100 8181 ask for Abbie Davies

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

INDCW

To work as part of a clinical team assisting the Outpatient Supervisor and OPD Manager to ensure that patients are scheduled efficiently for outpatient appointments, investigative treatments, diagnostic procedures within national guidelines and in accordance with the trusts Patients Access, Booking and Choice Policy. This includes: NHS Constitution, waiting time standards; Department of Health admission guidelines and booking rules. Ensure that patients are informed with reasonable notice, and that all relevant paper work is completed for given appointment. This includes ensuring that all elective attendances are promptly and accurately recorded on the appropriate PAS system(s) including Bluespier and ERS within one working day of receipt/decision to treat.

Receptionist/OPD Clerk for Orthopaedic Consultant Outpatient Clinics and Nurse Pre Operative Assessment Clinics



First point of contact for patients attending Orthopaedic Outpatient Appointments. Meeting and greeting and booking them in and out of clinic. Making sure details are correct and up to date, and that the correct outcomes and any necessary appointments are entered onto the Electronic Patient Record system, ensuring that the patient pathway is followed appropriately and in line with national guidelines. Provide information service for patients (including distressed and anxious patients/relatives as required). Be aware of the needs and concerns of patients and provide a friendly, efficient and courteous service to patients, relatives and visitors, providing them with advice and information as appropriate. Use empathetic approach to patients and/or relatives seeking assistance from clinical staff/senior managers as appropriate.

SWLEOC is an NHS Treatment Centre providing regional elective orthopaedic surgery services. Established by the four South West London acute Trusts, SWLEOC has earned a reputation as a centre of excellence for elective orthopaedic surgery through patient outcomes, low complications and high patient satisfaction, by providing high quality care and cost efficiency.

SWLEOC are delighted to offer the exciting opportunity to join our team. The successful candidate will work as part of the Outpatient administrative team and we are looking for someone with good organisational and interpersonal skills. Someone with good time management and flexibility, the ability to use their own initiative and a strong team player.

To work as part of a clinical team assisting the Outpatient Supervisor and OPD Manager to ensure that patients are scheduled efficiently for outpatient appointments, investigative treatments, diagnostic procedures within national guidelines and in accordance with the trust’s Patients Access, Booking and Choice Policy. This includes: NHS Constitution, waiting time standards; Department of Health admission guidelines and booking rules. Ensure that patients are informed with reasonable notice, and that all relevant paper work is completed for given appointment. This includes ensuring that all elective attendances are promptly and accurately recorded on the appropriate PAS system(s) including Bluespier and ERS within one working day of receipt/decision to treat.


This advert closes on Sunday 3 Nov 2024

Are you an experienced Healthcare Assistant or Support Worker wanting control and flexibility to work the shifts you want? Whether you’re looking for extra shifts to boost your income or a flexible job that fits around your lifestyle, if you’re an experienced Support Worker in the UK you can join our staff bank and, after completing a paid two-week induction, you’ll have access to available shifts at T Gwyn Hall in Abergavenny, plus the potential future option to work bank shifts regionally at other Elysium services across the region. There is no minimum number of hours that you need to work, although it is recommended to work as often as you can to ensure your induction knowledge and familiarity with the service is retained. Weekdays, nights and weekend shifts are regularly available, which are easy to view and book through an app. Within a few taps you’ll have the shifts at T Gwyn Hall secured that you want. Whether your experience is from the NHS or private sector, you can join the team as a Bank Healthcare Assistant with an hourly rate that includes a 12.07% uplift to cover annual leave, plus have access to a range of benefits including free meals on duty, free parking and more. What you will be doing You will join the team that works well together to provide care for people with Mental Health conditions. Whether you are currently a Healthcare Assistant, Support Worker or Care Worker, you will utilise your experience to support people to lead a valued and fulfilled life. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve; being able to do something today that they couldn’t do last week because of you. With Elysium, you’ll get to experience what delivering great healthcare should feel like as you make a real difference to some of the most vulnerable people in society, with plenty to keep you engaged and motivated as you’re rewarded and enjoy a fulfilling nursing role. The service operates 24/7 with 12.5 hour standard shifts. As a Healthcare Assistant on our bank you’ll be on a zero hour contract, giving you the freedom to choose which shifts you want to work each week. Where you will be working Location: Llantilio Pertholey, Abergavenny, Monmouthshire, Wales, NP7 6NY You will be working at a rehabilitation and recovery service for people who have been diagnosed with a range of mental health conditions. Working as part of the experienced multi-disciplinary team, you will support service users through every stage of their recovery journey within the hospital’s five individual units. Situated in the Brecon Beacons National Park and close to the market town of Abergavenny, South Wales, the hospital is within easy reach of the M4, M5 and national rail networks. What you will get An hourly rate of £13.50 per hour (inclusive of 12.07% Holiday Uplift) Weekly pay! Two and a half weeks paid induction App access to book shifts easily and quickly Free meals and parking Mandatory training to ensure you are fully able to do your job at the best of your ability Wellbeing support and activities to help you maintain a great work-life balance About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

Job Description

Children, Education and Justice Services

Pupil Support Officer - fixed term until 26/06/2025
Leith Academy Learning Community

Salary: £26,788 - £30,751 (pro rata for part time and sessional)
Hours: 30 per week, 39 weeks sessional

Leith Academy Learning community would like to welcome an experienced and enthusiastic Pupil Support Officer to their team. This post will include an element of attendance management of pupils.

This post will involve working across multiple schools in the Leith Learning Community.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Service Advisor - Škoda | Halbeath, Dunfermline | Working hours are 42.5 hours per week, Mon to Friday from 08:00-17:00 plus rota Saturday mornings | Up to £30,000 per annum on target earnings dependant on experience

West End Garage is a privately owned retailer group where you can expect to receive excellent support in your role. Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be.

You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

The ideal candidate for this role will have at least 2 years’ experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment.

Are you the right person for the job?

• Able to adapt to in house system
• Experience in a similar role within an automotive environment
• Experience of working within a customer service environment
• Strong administration skills
• Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
• Excellent communication skills
• Ability to work to deadlines and timeframes
• Flexible and adaptable approach
• Full UK Driving Licence
• Eligible to work in the UK

What will your role look like?

• Dealing face to face with customers
• Ensuring that customers are given exceptional levels of service
• Using specialised software be required to price jobs and upsell
• Dealing with phone calls quickly and efficiently
• Plan the workshop day
• Ensuring that you maximise workshop efficiencies and profit
• Invoicing and taking payment from customers
• Keeping the reception area tidy

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

Floating Support Worker Wanted!

Location: Pan London

Social Care Assignment: 3 Months with likely extension

Hours: Mon - Fri, 09:00-17:00

Must have an enhanced DBS Issued within the last 12 months (or on the update service)

Pay: £13.50 + holiday pay = £15.13 per hour or £17.00 via umbrella

Our social care client needs a Floating Support Worker to provide housing related support to vulnerable ex homeless clients, to ensure they maintain their tenancy and get them ready for an independent lifestyle. You will be supporting 25-35 clients in self-contained supported accommodation units around London, the frequency of how often you will need to visit each service user will depend on their level of need. So, this is a great opportunity to be out in the community supporting those who need your advice and guidance most!

The clients themselves have a variety of support needs and come from a variety of backgrounds including low level substance misuse issues, ex-rough sleepers and those who are battling various low - medium risk mental health issues. You will be helping them improve and obtain the skills and knowledge they need to maintain their property and live an independent life. You will need to demonstrate patience, perseverance, and motivation to really get the best out of your case load, in this social care position

• Travel costs during working hours will be expensed
• Must be available to work 37.5 hours a week over the following shift patterns:

09:00-17:00 Monday to Friday, 5 days a week

Duties:

• Oversee a case load of 25-35 low to high needs clients
• Organising your week by booking appointments with each client
• Writing up the monthly and weekly reports using clear written communication
• Helping your clients with budgeting, advising around what they can afford and how to get the most out of their financial position
• Help each client maintain their tenancy, reporting any damages, help each client keep on top of their financial responsibilities
• Oversee and maintain a positive relationship between your client and their landlord
• Support clients emotionally
• Empower you clients and encourage them to take up hobbies, attend appointments and apply for work, education, or training
• Encourage your client to engage with the community
• Promote independence and teach life skills

If you feel that you have the relevant expertise and skills to tackle this role? do you feel that you are the person to help mentor and guide these vulnerable individuals? Then contact Morgan Hunt now! Our social care client needs YOU!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

For further details on the main responsibilities, please see the attached job description and person specification.

Main Responsibilities and Duties Deliver clinical and therapeutic care to patients as per care plan. Perform patient assessment (under supervision and after appropriate delegation from the registered practitioner) plan and delivery high standards of care. Recognise the need for referral to alternative professionals and follow this through appropriately. Provide concise handovers to team Lead and/or other members of the wider integrated health and social care team Perform the role of link worker, for example, tissue viability, infection control or manual handling and feedback to members of the team any updated information. Provide and promote health education specific to the clinical area and in line with national and local policies. Promote independence and assist and support (where necessary) patients / clients in the activities of daily living. Promote patients in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference ensuring dignity and privacy at all times, assisting when necessary To be aware of physical, psychological, social, cultural and spiritual needs of the dying patient. Use risk assessment tools appropriately to identify and reduce risks to patients and staff to ensure safe practice e.g. moving and handling. Undertake and perform clinical skills and observations against identified competencies to enhance the delivery of patient care e.g. vital signs, urine testing, blood glucose monitoring, venepuncture, oral pharyngeal suctioning, removing clips, sutures and 12 lead ECG recording, PEG and tube feeds, medication and deliver personal care. Report adverse signs to Team lead and/or relevant member of the multidisciplinary team Ensure clinical area is prepared and a suitable environment to carry out clinical procedures in the community setting. Use IT systems and participate in data collection. Provide evidence based rehabilitation and care. Maintain excellent communication with patients, relatives and members of the MDT regarding all aspects of care demonstrating a variety of communication skills in accordance with the client group. Maintain clear, concise and legible documentation adhering to standards in accordance with Nursing and Midwifery Council, Health and Care Professions Council and Trust policies. Act at all times in a professional manner, which illustrates respect for privacy, dignity and confidentiality. Maintain responsibility for the identification of own continuing educational needs and development. Take part in annual appraisal and performance development plan. Support the Team Leaders and staff in the implementation of change . With guidance from the Team Lead participate in appropriate action relating to complaints, accidents and serious untoward incidents involving patients, staff and visitors. Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care. Acts as an advocate both for patients and staff. Clerical Duties To share responsibility with all team members for the day-to-day smooth running of the service making specific contributions as requested. To answer the telephone, taking messages email as required and answering queries in a polite and courteous manner. To ensure that messages are transmitted within an appropriate timeframe and using methods consistent with their urgency. To maintain clear, comprehensive and accurate clinical records (e.g. EMIS, ICM etc) and to manage all documentation processes e.g. reporting on clinical incidents / near misses. To participate in clinical supervision, in-service training and individual performance development process during routine work time. Job Dimensions The post holder may be required to work at any of the Trusts sites in line with service needs. It is the responsibility of all staff to highlight any health and safety issues. To undertake any such other duties as may be required from time to time that are consistent with the responsibilities of the grade. To comply with the Trusts and departments policies, guidelines and procedures. To attend all mandatory training as required in line with Trust employment and professional need. Communication and Working Relationships To actively participate in team meetings, adding value to the departments business planning, service developments and clinical governance initiatives. To participate in performance and development programmes and to be committed to learning. To promote equality of individuals of acknowledging and valuing the persons beliefs, ethnicity and identity.

Are you an experienced Healthcare Assistant or Support Worker wanting control and flexibility to work the shifts you want? Whether you’re looking for extra shifts to boost your income or a flexible job that fits around your lifestyle, if you’re an experienced Support Worker in the UK you can join our staff bank and, after completing a paid two-week induction, you’ll have access to available shifts at T Gwyn Hall in Abergavenny, plus the potential future option to work bank shifts regionally at other Elysium services across the region. There is no minimum number of hours that you need to work, although it is recommended to work as often as you can to ensure your induction knowledge and familiarity with the service is retained. Weekdays, nights and weekend shifts are regularly available, which are easy to view and book through an app. Within a few taps you’ll have the shifts at T Gwyn Hall secured that you want. Whether your experience is from the NHS or private sector, you can join the team as a Bank Healthcare Assistant with an hourly rate that includes a 12.07% uplift to cover annual leave, plus have access to a range of benefits including free meals on duty, free parking and more. What you will be doing You will join the team that works well together to provide care for people with Mental Health conditions. Whether you are currently a Healthcare Assistant, Support Worker or Care Worker, you will utilise your experience to support people to lead a valued and fulfilled life. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve; being able to do something today that they couldn’t do last week because of you. With Elysium, you’ll get to experience what delivering great healthcare should feel like as you make a real difference to some of the most vulnerable people in society, with plenty to keep you engaged and motivated as you’re rewarded and enjoy a fulfilling nursing role. The service operates 24/7 with 12.5 hour standard shifts. As a Healthcare Assistant on our bank you’ll be on a zero hour contract, giving you the freedom to choose which shifts you want to work each week. Where you will be working Location: Llantilio Pertholey, Abergavenny, Monmouthshire, Wales, NP7 6NY You will be working at a rehabilitation and recovery service for people who have been diagnosed with a range of mental health conditions. Working as part of the experienced multi-disciplinary team, you will support service users through every stage of their recovery journey within the hospital’s five individual units. Situated in the Brecon Beacons National Park and close to the market town of Abergavenny, South Wales, the hospital is within easy reach of the M4, M5 and national rail networks. What you will get An hourly rate of £13.50 per hour (inclusive of 12.07% Holiday Uplift) Weekly pay! Two-week paid induction App access to book shifts easily and quickly Free meals and parking Mandatory training to ensure you are fully able to do your job at the best of your ability Wellbeing support and activities to help you maintain a great work-life balance About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.