Total 3 science rd research job vacancies in Customer Service category in stourbridge west midlands dy10 1ab

Promotion of the CRN East Midlands Research Site Initiative (RSI) Scheme, and contribution to the overall growth of research conducted in Health, Social and Primary Care in your locality. Performance management of the RSI sites against key performance indicators for the financial year Promotion of Research within Primary Care, this may include presentations to healthcare professionals/ providers and the general public.Supporting research nave Health, Social and Primary Care sites in becoming research active, this may include assisting with the delivery of research training and education Maintain an understanding of the changing landscape in Health, Social and Primary Care, with specific focus on Primary Care Networks (PCNs) Work with the CRN Study Support Service to support the facilitation of study set-up and delivery in Primary Care settings, the post holder will be expected to collaborate effectively, and engage with a diverse range of personnel including: staff members from primary care organisations, R&D staff, commercial/non-commercial sponsoring and funding organisations, chief/principle investigators (academic and NHS), heads of department, directorate leads, and staff from other Trusts. Utilising and updating the Local Performance Management System Edge, in the performance management of Primary Care sites and studies. Promoting and utlising the CRN East Midlands Primary Care Research Website and supporting sites to access and use this. Assisting sites in keeping site Research Activity Records up to date. To develop an understanding of the application of ICH GCP Guidelines, the EU Directive on Clinical Research and Research Governance. To work alongside Health, Social and Primary Care sites, ensuring staff delivering research at the sites have in date ICH GCP and Informed Consent (where appropriate) training. The following duties may be undertaken by the post holder, at times when there is a requirement for additional clinical delivery support for studies taking place in the region: To identify patients suitable for entry into clinical trials and research studies, this may include attending clinics and multidisciplinary team meetings, reviewing medical notes and inclusion/exclusion criteria. To ensure patients / carers are provided with written information relevant to the research study and are given the opportunity to discuss the research study or clinical trial adequately at the outset and during the course of the research or clinical trial in which they are being asked to participate (i.e. informed consent) To attend and support patients in the clinical environment for monitoring, assessment and follow up as part of research projects. Where appropriate, to take consent from patients/participants to enter research studies. To take relevant patient samples for clinical trials; such as blood samples, to centrifuge and separate serum, package and dispatch as per defined protocols, where appropriate. Observe patients and monitor treatment toxicity/side effects; escalating findings accordingly. Maintain accurate patient trial documentation, complete Case Record Forms, including the use of electronic data capture systems and ensure relevant information is recorded in patients medical notes. Ensure safety data is reported to required SOPs and study protocols, and reports sent in a timely manner. To ensure safe and appropriate storage of specimens, in accordance with the trial protocol and in conjunction with specialist teams. To record and report any adverse events and serious adverse events according to trial protocol and local procedures. Develops and maintains constructive relationships whilst reconciling or resolving conflict. Be responsible for managing their own workload, working to competing deadlines, working against performance targets and resolving problems. Takes responsibility for implementing decisions and plans owned by the team. Maintain efficient and effective communication with Primary Care Team Leader on issues related to staff conduct within research trials and impact on participant care. To be flexible in their approach to work as the role may require flexibility in terms of timing e.g. for specific treatments. In accordance with professional codes, maintain own professional development and competence to practice. Undertake data entry and assure its accuracy and timeliness to study records in both LPMS (Edge) and national (CPMS) databases and support their maintenance. Create of reports on study setup and patient recruitment, using the Open Data Platform and other NIHR Systems and use these to review data quality and to support performance monitoring and management of studies. Provide CRN assistance to audits, monitoring visits or regulatory inspections. Take responsibility for the maintenance of confidentiality, security and integrity of information relating to patients, staff and other health service members in the NHS organisation and IHSP setting of the Study Support Service. Provide research support and training for individual trials being conducted within the network region, it is expected that this will involve working on more than one project at any time and in more than one clinical specialty as appropriate. Develop training guides as required to support researchers and colleagues in understanding aspects of the Primary Care Research Delivery Team. Ensure that training pertinent to the role is up to date e.g. ICH-GCP, Edge, as well as mandatory training as directed to develop/maintain skills and knowledge. Be flexible in the approach taken to work. Be accountable for all tasks within the scope of the role and to be aware of developmental needs/limitations while providing support to others. As the post will cover a number of NHS Trusts/partner organisations, there will be a requirement to travel around the geographical area covered by the CRN: East Midlands on a frequent basis.

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW:

Assesses patient need for diabetes education. Provides individualized diabetes self-management education/training based on assessment. Plans and conducts continuing education programs for professional staff and the community.

ESSENTIAL RESPONSIBILITIES:

• Collects DSME/T program participant assessment data, using a recognized certification database/program in a collaborative and ongoing manner.
• Develops educational goals, learning objectives and a plan for educational content and teaching methods with program participants.
• Collaboratively develops an individualized follow-up plan with each program participant. Evaluates effectiveness of educational services provided by measuring attainment of learning objectives.
• Conducts a follow-up assessment upon completion of DSME/T program services, using outcome measures from the AADE7 Continuum of Outcomes Framework.
• Documents assessment data, educational plan, educational services provided and evaluation results in each participant's educational records.
• Participates in the development of education curricula and materials.
• Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

• Bachelor’s Degree
• Registered/Licensed Dietitian.
• Certified Diabetes Care and Education Specialist (CECES)
• Experience in counseling patients with diabetes and experience in community education.

Preferred

• Master’s Degree.
• 1-3 years’ experience in Diabetes Education / Health Living Coaching.
• Certified insulin pump trainer (CPT).

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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About the role

Availability Window Days From time To time Sun 13:00:00 22:00:00 Mon 12:00:00 20:00:00 Tue 13:00:00 22:00:00 Fri 12:00:00 20:00:00

Our Customer Delivery Driver rate of pay starts from £11.92 an hour; this increases to £12.65 for stores inside the M25 but excluding London Boroughs and is £12.85 for stores within Inner London – London Boroughs. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme