Total 2 Internship science rd research job vacancies in Customer Service category in Singapore

WhatsApp: +65 90820021 (Kyler)

Email: kylergan.supreme@gmail.com

Location: LAVENDER STREET, CT HUB 2, SINGAPORE (Nearest mrt: Bendemeer)

Working Days: 5 Day A Week

Working hours : 9am-6pm

Salary : $3500 - $4500

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:
Respond to Queries and Feedback:
Address customer queries and feedback promptly across different platforms, ensuring a high level of customer satisfaction.
Customer Research Calls:
Conduct research calls with various user groups to gather insights and feedback on their experiences with our app and products.
Playstore Reviews:
Collect and respond to Playstore reviews, addressing any concerns and highlighting positive feedback.
Manage Communication Channels:
Handle inbound and outbound communication across various channels, ensuring all customer interactions are managed efficiently and effectively.

Requirements:
Strong communication skills, both written and verbal.
Ability to manage multiple communication channels.
Good organizational skills and attention to detail.
Enthusiasm for engaging with customers and understanding their needs.
Ability to work independently in a remote environment.