Total 13 finance banking insurance job vacancies in Customer Service category in brentford west london

Thorough training program to kickstart your banking career???




Access to extensive employee benefits & discounts??




Be part of a collaborative and high-performing culture??




Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.    



38 hours per week: ?   



Monday, Tuesday, Wednesday, Thursday, Friday: 8.30am-4.50pm



Do work that matters    



As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.   


What we do has real impact at all

... Click here to view more detail / apply for Customer Banking Specialist ? Martin Place ? Full-Time

We are a customer and community focused network of branch colleagues
Together we can create brilliant customer experiences that matter

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster  

hours per week
Monday - Friday: 9.15am - 4.15pm
Relief branches include but limited to Narromine, Dubbo, Gulgong and Mudgee

You will be joining one of our new Multi-Channel Branches!
As a part of the team at one of our Multi-Channel Branches, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment).

Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
After 1pm: We assist our customers with their everyday banking needs
... Click here to view more detail / apply for Customer Banking Specialist Relief ? Wellington

Job Category :Human Resources
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time :17:30
Salary: £20.02

Worked in adults payment finance before
Understands Homecare provider payments/residential cycle
Used Mosaic to run pay-cycle

PURPOSE OF THE JOB:

• To make payments for Adult Social Care services on time and in accordance with payment processes and Council standing orders.
• To carry out all associated administrative and financial tasks to support the payment function.
• To carry out monitoring reviews of service users expenditure in accordance with Direct Payments procedures.

MAIN AREAS OF RESPONSIBILITY:

The post holder will have lead responsibility and accountability for the following:-

Payments

• To run, check and release Mosaic payment cycles in accordance with the agreed timescales.
• To reconcile payment cycles to the financial management system.
• To generate and distribute the home care supplier return to agreed timetable.
• To process all homecare payments and other ad hoc social care payments in accordance with payment procedures.
• To respond to customer / provider queries liaising with purchasing teams to resolve queries and expedite prompt payment.
• To be responsible for the recovery of overpayments and pursue debts in accordance with agreed procedures.
• To administer the petty cash account and the prepayment card arrangements for emergency / ad hoc payments as required by the service area.

Direct payment Monitoring

• To request monitoring returns from Direct Payment Scheme service users and monitor receipt, carry out checks for accuracy and arrange for budget holder sign off to agreed timescale.
• Identify non-compliance to monitoring procedures and take action to suspend or recover payments made.
• Recover all outstanding balances on Direct Payment Accounts and Pre-payment cards at annual balance review or closure.
• Respond to enquiries from service users and liaise with the Direct Payment Support Team to resolve queries.

TEAM:

• Contribute to the end of year closing programme, collating sundry debtors / creditors and other financial returns to deadline.
• Provide cover for team members.
• Work collaboratively with colleagues in Income Team and Client Financial Affairs Team to ensure a seamless payment and income function.
• As required, act as safe key holder.

OTHER DUTIES AND RESPONSIBILITIES:

• To scan all documents to relevant systems and / or archived as appropriate.
• To date stamp and distribute all incoming mail, check shared mailboxes and faxes and action.
• To receive and bank all income ensuring the completion of all supporting documents.
• Provide management information as requested.
• Contribute to any audit both internal and external.
• Contribute to the development of systems e.g. user acceptance testing, and training.
• Contribute to the job training of new staff.
• Attend and contribute to meetings locally or departmentally.
• To participate in cover arrangements for similar posts within the team and across the service.
• To carry out any other duties as might be required within the remit and responsibilities of the post.

Thorough training program to kickstart your banking career???




Access to extensive employee benefits & discounts??




Be part of a collaborative and high-performing culture??
Italian or Greek language skills are highly sought after for this role




Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.    



25 hours per week: ?   



Monday, Tuesday, Wednesday, Thursday, Friday: 11am-4pm



Do work that matters    



As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and

... Click here to view more detail / apply for Customer Banking Specialist ? Leichhardt ? 25 Hours Per Week

JOB TITLE: Customer Recognition - Integrator, Embedded Finance

SALARY: £57,546 depending on location

LOCATION(S): Chester, Manchester or London

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

Here in the Embedded Finance team, we're a start-up business unit within Consumer Lending and are tasked with building out propositions that solve customers' financial needs, when and where they are.

We want to tackle problems for existing franchise customers as well as those new to franchise, using outstanding LBG capabilities in ways that are coordinated into customers' existing lifestyles. We'll be bold and innovative in our use of data and technology to put customers first, to build balanced and long-term business models, thus adding to Group capabilities overall.

We'll continually test and iterate for growth and takeaways. We seek people with a desire to learn, an ability to build thought-partnerships with a broad range of specialists across functions, and the patience and resilience to implement strategies that will evolve with changing customer, market, and regulatory contexts.

The purpose of the Integrator is to coordinate dependencies between the Lab and stakeholders external to the Lab such as other labs, platforms, Group Executive Functions and 3rd parties, this may include coordinating complex and high-risk implementations.

This role sits at Lab- or Platform-level and covers both business and technology change.

Role responsibilities:

• Develops the sequence for integration related tasks in collaboration with the PO and aligned to the Lab backlog
• Catalogues and manages dependencies between the lab and other teams
• Works with team members outside of the lab to ensure interlock to enable the lab to deliver at pace
• Identifies blockers to delivery and where possible mitigates / resolves, raising to product owner(s) / lab leadership where required
• Acts as interface between the supplier (3rd Party) and key business partners
• Handles complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery

About us

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.

What you'll need

• Strong Collaborator skills - Using personal impact and positioning to build and sustain long-term relationships. Resolving conflict, building consensus and influencing good outcomes.
• Planning, Tracking, Reporting & Governance - Communicate regular status updates to key stakeholders while resolving high priority issues affecting delivery. Using experience to address critical risks/issues/dependencies arising out of Status Reporting and agile meetings, taking responsibility for critical issues while ensuring resolution within agreed timescales.
• Excellent communication skills - proficient in conveying complex ideas clearly and concisely, both in written and verbal formats. Able to tailor communication style to diverse audiences, ensuring clarity and understanding.
• Strong problem solving skills - demonstrated ability to identify, analyse and solve complex issues efficiently and effectively. You'll be capable of applying logical thinking and innovative approaches to overcome challenges and deliver practical solutions.
• And you'll influence positively - demonstrating the right values and behaviours and encouraging this in team members.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

Proud member of the Disability Confident employer scheme

We are seeking an enthusiastic customer service professional to join our Busselton branch team for a permanent full time career opportunity.
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:
38 hours per week:  

Monday to Friday: 8.30am to 4.51pm

Do work that matters   
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.  
What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you?ll positively impact our customers? lives and be there ... Click here to view more detail / apply for Customer Banking Specialist ? Busselton

JOB TITLE: Customer Connections Senior Manager

SALARY: £73,262 (depending on location)

LOCATION(S): London, Bristol or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank.

We're redefining our team to work closely alongside our Platform teams focusing more on delivering customer solutions and better customer connections faster to deliver mobile first products, serving the needs of our customers faster.

This is a key leadership role that works in partnership with the Head of Customer Connections to deliver the commercial results of the organisation driven by the personalisation of our propositions as we communicate to customers, improved customer experience in our mobile app, and clear commercial result driven incentives we deliver in support of our products. Creating brand differentiating engagement with our CCO and BMX colleagues, with regulatory compliant products.

This role reports into our Head of Variable Savings Customer Solutions, and we have two vacancies supporting our Savings team to:

• Deliver the customer volume targets based on a deep understanding of customer behaviours and drivers of customer activity.
• Deliver the commercial revenue targets with clear understanding of commercial drivers and P&L management.
• Apply UX, design knowledge and a mobile first attitude to deliver best-in-class personalised customer experiences, in partnership with lab design teams.
• Drive strong customer engagement to deliver constant improvement of the customer experiences driven by mobile first solutions resulting in better customer retention and deepening relationships.
• Raise the bar on communicating with customers and work with BMX and CCO to drive these changes informed by best-in-class practices and leveraging personalisation where possible.

About us!

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…

What you'll need

We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So, if you don't have some of these but think you've got what it takes, get in touch. We're hiring for attitude, experience, and expertise in equal measure.

• You'll be Customer Centric - Promoting value of customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer input and steer to present targeted, integrated, and outcome-focused solutions and opportunities. Applying knowledge of customer behaviours and trends across multiple parts of the Group and externally, upskilling peers, and delivering customer products and propositions that build on our competitive edge and good customer outcomes.
• Understand our Control and Regulatory environment - Understanding the role and purpose of regulation and applying appropriate understanding of relevant regulations to your product decisions. Taking and owning risks via commercial activities across all risk types. You'll embed risk management in the team, with a strong understanding of inherent risk and appropriate controls to mitigate risk.
• Have a Product Innovation & Development mentality - Anticipating future industry trends and analysing data to develop vision, strategy and goals for new innovative products. Using technology innovations to develop products effectively and efficiently.
• Product Delivery focused - Using your varied experience to plan and manage the budget and resources and optimise the delivery of great products that continuously bring value to the users.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

Proud member of the Disability Confident employer scheme

Job title: Senior Manager Customer Solutions

SALARY: £73,262 + (depending on location)

LOCATION(S): London, Bristol or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank.

We're redefining our team to work closely alongside our Platform teams focusing more on delivering customer solutions and better customer connections faster to deliver mobile first products, serving the needs of our customers faster.

The Senior Manager Customer Solutions is a key leadership role that works in partnership with the Head of Customer Solutions to deliver the commercial results of the organisation driven by our products and balances; ensuring good customer outcomes for the customers who experience our products; oversee risk decisions related to regulatory compliance; the delivery of customer led experiences, products and solutions in partnership with the platform and product owners.

This role reports into our Heads of Customer Solutions, and we have vacancies supporting our Overdrafts and Savings teams to:

• Deliver the commercial revenue and product budget targets.
• Deliver the customer volume targets.
• Collaborate with the Head of Customer Solutions to develop, shape and deliver the commercial objectives for the business, setting stretching P&L goals, managing performance and leading major strategic change from inception to execution.
• Take ownership of risk decisions, using deep regulatory knowledge to ensure that our products comply with regulations like the Consumer Duty.
• Accountable for an effective system of risk management and internal controls to identify, assess, monitor, control and mitigate risks to the Group in line with risk appetite, including adherence to the Group's policies, procedures, statutory and regulatory responsibilities, and fully satisfy legal and regulatory requirements.
• Ensure solutions are mobile first, personalised and make valuable contributions by implementing the Consumer Relationships strategy.

About us

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.

What you'll need

We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So, if you don't have some of these but think you've got what it takes, get in touch. We're hiring for attitude, experience, and expertise in equal measure.

• You'll be Customer Centric - Promoting value of customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused solutions and opportunities. Leading cross-functional teams to apply the customer-centric product approach, ensuring quality performance and innovation to deliver successful products.
• You'll be Commercially Driven - Robust and committed focus on business performance ensuring our products meet our customers' needs and support our growth strategy and business objective to build deep customer relationships.
• You'll understand our Control and Regulatory environment - Understanding the role and purpose of regulation and applying appropriate understanding of relevant regulations to product decisions. Taking and owning risks via commercial activities across all risk types. Embedding risk management in the team, with a strong understanding of inherent risk and appropriate controls to mitigate risk.
• You'll have a Product Innovation & Development mentality - Anticipating future industry trends and analysing data to develop vision, strategy and goals for new innovative products. Using technology innovations to develop products effectively and efficiently.
• You'll be Product Delivery focused - Using your varied experience to plan and manage the budget and resources and optimise the delivery of great products that continuously create new value to the users.
• You'll be a People Leader - Inspiring, empowering and inclusive to lead your teams through change and provide the stretch, coaching, feedback and development to create a phenomenal environment to come to work.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

Proud member of the Disability Confident employer scheme

TSB Bank Plc


Job Title: Lawyer, Customer Banking legal team
Function: Legal
Grade: Competitieve salary and excellent benefits package
Location: Edinburgh, Bristol or London
- Hybrid workingClosing Date: 6 February 2024

At TSB we’re all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
The Customer Banking Legal Team are passionate about making things better for customers, finding solutions and providing pragmatic legal advice. We’re looking for a Lawyer who can help us deliver that.

How you’ll make a difference
You’ll be responsible for:

- Providing and overseeing the provision of legal advice to support delivery of bank-wide projects in line with internal deadlines. Acting as a source of professional legal expertise to stakeholders including Products, Risk, Marketing, Digital, Operations, Financial Support Services, Branches, Change and Rectifications. ​
- Advising on new product development, legal and regulatory developments, digital adoption, terms and conditions, marketing, operational queries and all legal issues related to TSB’s personal and business banking products as well as our range of third party offers in the TSB Marketplace.
- Maintaining an awareness of internal projects and external legal developments and how these affect the business, tailoring your advice accordingly.
- Contributing to reporting and escalation of legal or governance issues and inputting to recommended solutions as required. ​
- Building and maintaining an internal network and stakeholder relationships. ​

What you’ll bring
To make sure you’re set up for success you’ll already have these skills and experience:

- Be a qualified lawyer in Scotland or England, ideally with around 6 to 10 years’ relevant post qualification experience, though other levels of experience will be considered.
- Have financial services products/regulatory legal knowledge and/or in house experience. Payments and/or consumer credit experience would be beneficial.
- Possess an eye for detail with excellent communication and stakeholder management skills.
- Have the ability to provide pragmatic legal advice and proactively offer legally compliant and customer-focused solutions.
- Experience working on multiple projects at the same time with proven ability to prioritise and work to tight deadlines effectively.

What we offer in return

- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and myTSB benefits package, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that's enriching and full of opportunity


So if this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More.
#Li-GN1

Do Work That Matters.CommBank’s Business Banking Operations (BBO) function is looking for Customer Service Specialists to join our Document Preparation team within Business Lending Operations teams.BBO is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support our Business & Private Banking and Institutional Banking colleagues in delivering exceptional service to a wide range of customers including small businesses, franchises and large-scale corporate customers.About the Role:As a Customer Service Specialist, you will be responsible for the preparation and disbursal of Commercial Loan applications on behalf of our customers.This will include supporting internal and external stakeholders with enquiries relating to our Commercial business customers, meeting our operational objectives and deadlines, whilst maintaining strong customer communication.This is an operations role which uses high attention to detail skills in order to prepare loan documents for our customers. Other responsibilities include:Providing superior levels of internal and external customer service by responding to and…

Click here to view more detail / apply for Customer Service Specialist, Document Preparation - Business Banking Operations

Do work that mattersThe Business Banking Contact Centre supports a range of business customer’s financial needs to move their business from today into tomorrow. Our Business Banking team provide invaluable support to our frontline Relationship Managers as the first point of contact to our business and private banking customers.See yourself in our teamYou'll be joining the Business and Private Banking (BPB) team - a hardworking bunch who support our online and phone business banking activities. Customer experience will be at the centre of everything you do.As a Business Banking Associate you will receive incoming calls and provide a premium level of technical support over the phone to assist our clients with their Business Banking and their merchant facilities.What we are looking forPrevious customer service experience and exceptional customer service skills is essentialFinance experience or an interest in banking is desirableSomeone who thrives in a busy environmentHaving a resilient nature is essential in this roleThe ability…

Click here to view more detail / apply for Customer Service Representative Business Banking Sydney

Calderdale’s newly formed Systems & Finance Team is composed of a new and realigned teams from across the Council’s social care and commissioning teams. The Team sits within the Integrated Commissioning & Partnerships Service and has the responsibility for a diverse portfolio within the business including the quality and delivery of the:
• social care business / case management and finance (ICT) systems and their related system projects, business procedures and processes;
• financial assessment of social care clients, and the charging and debt management of clients in receipt of social care services;
• finance functions pertaining to social care service commissioning and brokerage and the payments to those care providers,
• payments made to social care clients (via direct payments).

These functions support the Adult Services & Wellbeing (ASW) and Children’s &
Young People (CYP) Directorates in their provision of safe and effective care and services, and the delivery good outcomes for vulnerable adults, young people and families in Calderdale.

We’re looking for a motivated leader to create and develop the overall Team, directly supervise and manage the three managers and a staff of approximately 40 people. This is a varied portfolio with a broad spectrum of responsibilities from ensuring the supporting ICT systems are fit for purpose, leading business change projects, to highlighting where the finances are heading and flagging up any areas that need particular attention. What you say and what you do can have a real impact on the continued delivery of social care provision and support within Calderdale Council.

About You
• Qualification in a relevant area
• Experience in a finance function at an appropriate level
• Experience of working to deadlines in a dynamic environment
• Strong track record in management of people, processes, and projects
• Experience of working to deadlines in a dynamic environment
• Strong leadership and communication skills
• Engaging and friendly, able to build, collaborate and motivate a team

The successful candidate will have strong financial acumen and financial management experience; along with project and change management, staff management and team building experience coupled with knowledge of social care practice. You will be degree-qualified in a related area (or equivalent) with any additional qualifications (eg Prince 2) and/or experience in project management being ideal.

For more information about the role please contact Jill.Holbert@calderdale.gov.uk

Closing Date: Sunday 10 December 2023

Interview Date: 19th/20th December 2023

We may utilise digital interview methods.

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our Employment Hub.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.

Proud member of the Disability Confident employer scheme

DevOps Deploy Support Engineer (UrbanCode)
SALARY: £66,861 - £74,290
LOCATION(S): Can be based in Halifax, Manchester, Leeds, Cardiff or Edinburgh
HOURS: Full Time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site

Would you like to work in a forward-thinking, progressive team, actively working in on-prem, private and public clouds? You'll focus on the administration of the IBM UrbanCode Deploy solution.

You'll be responsible for both technical leadership and technical support, whilst supporting the design, build and implementation of DevOps solutions based on business requirements. You'll confidently take the lead during service outages through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible.

We aim to deliver the highest quality colleague and customer service whilst continually challenging, motivating, mentoring and supporting colleagues and teams. You'll work in cross-disciplinary teams supporting and delivering exciting colleague and customer driven high-quality solutions. If you love variety in your role then this is a great fit for you; no two days are the same. You'll be given excellent opportunities to get involved with interesting and rewarding tasks.

The role sits in DevOps Tooling Services, part of the Enterprise Engineering Tooling team within the Chief Technology Office.

About us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

Skills & Experience we'd need to see

• We'd need you to have experience of UrbanCode Deploy administration. You'll be giving technical support of the IBM UrbanCode Deploy solution as a technical lead within the Enterprise Engineering Tooling team.
• Understanding of DevOps concepts and methodologies, developed through your experiences as a DevOps Engineer (or in a similar software or cloud role) with a focus on service management
• You'll be a passionate technical leader, delivering Engineering Excellence through the delivery of high quality and reliable DevOps solutions.
• Do you have experience in programming and scripting? Excellent! These skills are vital to this role.
• You're a big picture thinker but still focused on the details, keeping the customer's needs at the heart of all solutions. You identify and evaluate complex expertise-led solutions against criteria to find the ones that best meet business and customer needs.
• We want you to use your creativity, being innovative in your solutions but also methodical to ensure all aspects are covered.
• You'll have superb communication skills - especially visually and through "telling the story", using the data to communicate complex messages in an accessible and compelling way. You'll also be able to distil sophisticated information and present it in a succinct and clear format through both written and oral presentation.

Skills & Experience we'd love to see

• Infrastructure as Code e.g. Chef, Terraform, Ansible
• ITIL or Service management experience
• Formal software development experience
• Agile work practices
• Google Cloud Platform knowledge
• Azure knowledge
• OpenShift Container Platform knowledge
• Linux or Windows admin
• Application Lifecycle Management
• Software Delivery Lifecycle
• Working knowledge of databases and SQL
• Groovy scripting

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

Proud member of the Disability Confident employer scheme