Total 2,786 customer service job vacancies in Customer Service category in nsw sydney city inner west

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

地點：吉隆坡生態城

職位概況：

我們正在尋找一位敬業且積極主動的客戶支援主管加入我們的團隊。成功的候選人將透過審查那些申請率較低的候選人、進行手動尋找以及在各種平台上積極與候選人互動，在提高我們職位發布的有效性方面發揮至關重要的作用。

主要職責：

• 審查職缺：分析申請人回應率較低的職缺發布，並找出需要改進的領域。
• 手動尋找：利用面試和外部資料庫來識別和吸引潛在的候選人。
• 跨平台發布：在協作平台、社交媒體和其他相關管道上分享職缺，以最大限度地提高可見性和覆蓋範圍。
• 候選人參與：積極與候選人聯繫，分享工作機會並吸引他們的興趣，提供資訊並回答查詢以鼓勵申請。
• 報告：維護外展活動和申請人回覆的記錄，以優化採購策略。

資格：

• 在客戶支援、招募或相關領域擁有豐富的經驗。
• 較強的口頭和書面溝通能力，能夠吸引和影響候選人。
• 熟悉各種採購平台、社群媒體和招募網站。
• 注重細節，具有強大的分析能力，可以評估職位發布和申請人趨勢。
• 能夠在快節奏的環境中獨立和協作工作。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求

Your new company
Due to the partnership between Hays and a local authority within the Birmingham area, we have a new job for 4 Customer Service Assistants to join the ticketing team.
Your new role
As a Customer Support Assistant, you will be working as part of the ticketing team specifically supporting the Concession tickets. You will be looking through applications and approving them on the system for the concession tickets. Occasionally, you will be required to input information from the paper applications onto the system.
As this job is a Customer Service Advisor, you will be required to take any inbound calls from customers regarding the process of their application or any queries.
What you'll need to succeed
You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to have previous experience working in a call centre or contact centre. Furthermore, you should be able to articulate yourself well due to the nature of this role.
In addition, this job will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.
What you'll get in return
This is a full-time, temporary role based in Birmingham. This is a three-month contract but may be open to extension. The pay rate for this job is £13.46 per hour, paid on a weekly basis.
At Hays, we are here to support you developing your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.
What you need to do now
If you're interested in this job, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you based in the Horsham area?

Do you have a passion for working with people and enjoy a fast paced and varied role?

We're on the hunt for a Senior Customer Service Advisor to join our team in Jewson Partnership Solutions Horsham, who's as passionate about great service as we are! This is a multi-skilled role covering all areas of our branch, giving you opportunity to learn and develop within the team.

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Working Hours: 42.5 hours per week - 7:30am-5pm Monday-Friday

Location: Jewson Partnership Solutions, Unit 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, Horsham, RH13 9RT

What you'll be doing:

This is a vital and multiskilled role within the branch. As a Senior Customer Service Advisor, you'll support the day-to-day running of the branch. You'll drive sales and process orders, manage customer expectations, control stock and suppliers and limit loss, and act as a relief delivery driver when required.

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What you'll need to have:

• A valid UK driving license is a requirement of this role

• Previous Builders merchant industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Are you based in the Horsham area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a Customer Service Advisor to join our team in Horsham, who's as passionate about great service as we are! This is a multi-skilled role covering all areas of our branch, giving you opportunity to learn and develop within the team.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

*Please note - a valid UK driving license (no more than 6 points) is a requirement of this role

Working Hours: 42.5 per week - 7.30 - 5.00 Monday to Friday (no weekends!)

Location: Jewson Partnership Solutions, Unit 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, Horsham, RH13 9RT

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

Required Skills and Experience

• Valid UK driving license (no more than 6 points) is a requirement of this role

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.