Total 115 customer service job vacancies in Customer Service category in chatham kent me4 3az

Customer Service Advisor
Dartford Based
£12 per hour
Repairs and Maintenance

Must have prior Customer Service experience

Dartford - Office Based

Monday - Friday (8:00am - 17:00pm)

Looking for someone to start immediately

The Duties:

• The purpose of the role is to be the first point of contact for internal and external customers for the reporting of repairs. The role will involve;

  • Answer phone calls from residents and clients in the housing and healthcare facilities
  • Raising repair requests, ensuring that all relevant information is logged accurately on the in-house reporting system (Planet FM)
  • Providing updates on jobs
  • Ensure that any update notes are added to all jobs with sufficient detail, and that they are fully up to date and accurate;
  • Actively monitor the communal email folders for repairs reported and action where appropriate within the given Service Level Agreement (SLA);
  • This role is predominantly telephone based and will involve the logging of jobs in the system.

Working in a contact centre environment for a maintenance contractor or housing association would be good to see.

Role Title: Service Charge Officer
Hours: 35 hours per week, Monday-Friday
Salary: £31,007 - £38,759 per annum (salary offered dependent on experience)
Contract: Permanent

You will be providing excellent customer service to our customers by ensuring service charges are budgeted and charged fairly to residents in accordance with legislation and agreements. An operational understanding of the application of service charges in the social housing sector is essential to the role.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home, and our Dartford office.

Who are we?

We’re one of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future.  Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.

We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

• Setting service charge estimates for all existing stock annually, complying with tenancy agreements and leases and adhering to current legislation.
• Regular reconciliation of scheme accounts on finance accounting system identifying any discrepancies and provision of reports to relevant departments to investigate and resolve.
• Reconciling actual costs for all stock with a variable service charge and issue year end statement of accounts, complying with agreements, leases and current legislation. Assist Team Leader in liaising with external auditors, providing resolution of queries relating to the year-end accounts.
• Monitoring the financial performance of Managing agents by ensuring compliance with leases and agreements from estimates & final accounts. Work with the Managing Agent Officer to challenge Managing Agents if accounts are inaccurate and to issue legal notices in cases of non - compliance.
• Reviewing all schemes ensuring existing reserve/sinking funds are up to date and accurately recorded or implemented if necessary and, following the annual reconciliation; notify residents (via audited accounts) of balance of reserve/sinking funds.
• Taking ownership to investigate and respond to any service related complaints/ queries from customers within set timescales at all times. This is to be carried out with reference to tenancy agreements and leases and current legislation.
• Providing advice & support to the business to produce accurate service charge estimates for new schemes, including the calculation of charges for Capital Projects Committee, and collating and interpreting all legal documentation to ensure service charges are set in accordance with the same.
• Attending & representing Moat at first-tier tribunal hearings and resident meetings in collaboration with relevant internal departments.

You’ll have:

• A good standard of education, with good numerical ability in particular.
• A working knowledge of MS Office, with proficient intermediate use of MS Excel.
• Good understanding in the use of financial, and other, database systems.
• An operational understanding of all legislation and best practice as it relates to service charges.
• An operational understanding of the application of service charges in the social housing sector, including in the context of lease arrangements.


To view the full job description, please click here: https://www.moat.co.uk/media/sd3kpbuh/service-charge-officer.pdf

In return, you’ll receive:
A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?

Check out our social media feeds!
Twitter: @moathomes
Instagram: @moathomes

Interested in applying? We want to hear from you!
If interested, please apply by 11pm on Monday 9 December 2024.

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note we will no longer be accepting CV’s as part of the recruitment process. All candidates must now complete an application form on our career’s website.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

We have a great opportunity for someone to support our client in the preparation of statutory and service charge accounts for residential & commercial property as they increase their team. The role will require good interpersonal skills, the ability to work as part of a team, be organised, have excellent attention to detail and hold excellent communication and customer service skills and experience in Residential and Commercial Service charge accounting.

With this role, you can look forward to a competitive salary, parking permit, pension, medicash plan, 25 days holiday plus bank holidays and couple more over Christmas and not forgetting the superb team that you will be working with.

The ideal candidate would have a property background, with property service charge experience. If you don't quite match the entire tick list, call me for a copy of the job description and a further discussion around your salary expectations.

• High level of concentration, accuracy and attention to detail
• Self-motivated with a methodical and organised approach
• Able to effectively prioritise and multi-task
• Excellent people and communication skills at all levels
• Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality
• Proactive, and able to take responsibility for own work and assist others
• Work well under pressure
• Good working knowledge of Microsoft Office packages
• Experience of client accounting software (TRAMPS) would be an advantage
• Knowledge of ARMA and RICS regulations preferred

Y.fleming@newappointmentsgroup.co.uk

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Service Manager Vacancy
Location: Dover
Ref: OC19178
Salary: £35,000 basic OTE £55,000

We are currently recruiting for a Service Manager for our clients main dealer site in the Dover area.

This is a superb opportunity for a Service Manager to work for a busy and well established main dealer site, working for a strong brand.

You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets.

You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department and someone who will make the department their own. This is a busy department with a strong reputation within the area.

We will look at some from either a prestige or volume background as it's individual and proven qualities that we are looking for.

A proven and solid Aftersales/Service Management background is essential as we need the individual to be of the highest calibre

Main Dealership experience is essential. At least 3 years

Relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous

INDSR

Octane Recruitment
Jack Adams

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat.

Funeral Service Crew
£24,180 (£12.40 per hour) plus benefits
Full time 37.5 hours per week, Monday-Friday 8:30am-4:30pm - as part of this role, you'll also be part of the on call rota to cover occasional evenings and weekends
Gravesend, DA12 2PG


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Recruit4staff is proud to be representing their client, a leading Manufacturing / Engineering company in their search for a Field Service Engineer to work in their leading facility in Kent/South London.

For the successful Field Service Engineer, our client is offering:

• Salary £36,000 - £37,500 per annum (Depending on experience)
• Regular Overtime / payable Monday to Saturday X1.5 and Sunday X2.
• 45 hours per week
• Monday to Friday, 8 AM to 5 PM
• Permanent days
• 25 days holiday + bank holidays
• Company Van
• Company Laptop and phone
• Company power tools
• Ongoing training and future development
• Death in service
• Company Pension
• Health Care Scheme

The Role – Field Service Engineer:

We are looking for a Field Service Engineer in Kent/South London to be responsible for maintaining, servicing, and repairing third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.

• Complete all service, repair, warranty, and inspection jobs allocated daily to a high-quality standard
• Build strong rapport and relationships with customers through professional behaviour and a customer-focused mindset
• Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Develop skills and knowledge of the organisation’s products and service
• Comply with all Legal and company standards, such as the code of conduct and H&S practices.

What our client is looking for in a Field Service Engineer:

• Mechanical/Electrical Engineering qualifications/time served (ESSENTIAL)
• Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems (ESSENTIAL)
• Able to read and follow electrical wiring diagrams
• Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
• Good IT literacy, numeracy, and analytical skills.

Key skills or similar Job titles as the Field Service engineer:

Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer, Agricultural mechanic, Site engineer

The Field Service Engineer position is Commutable From:

Kent, Maidstone, Ashford, Canterbury, Gravesend, South London

For further information about this Field Service Engineers position and/or any other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agency, employment agency or employment business.

HRGO Recruitment are currently recruiting for a Customer Service Coordinator based in the heart of Ashford.

This is a temporary role for approx. 6 months.

Hours

Mon - Fri, 37hrs.

Pay

£12.20ph

Summary of the role

• To assist in the delivery of a customer focused service by influencing efficient and positive outcomes and ensuring the customer receives a high level of customer service.
• To resolve as high a percentage as possible of general enquiries directly using various systems and knowledge of the waste and street cleansing contract.
• To keep systems, records and databases up to date to maintain an audit of actions and enable accurate reports to be produced.
• To provide administrative support, and co-ordinate, collate and assist in the production of evidence files for the prosecution of offences relevant to legislation.
• Dealing with routine correspondence
• Maintain Full Audit of actions and communication with Customers and ensure these are recorded on the appropriate systems to aid effective coordination and communication across the wider team.
• To Coordinate diaries for meetings, invite attendees as relevant, circulate papers and prepare agendas.

Required Experience:

• Worked in a customer facing environment, handling matters of a sensitive nature
• Good IT and keyboard skills
• Be able to keep and maintain auditable records for investigations
• Website writing or promotion of services
• Background knowledge of legislation

This role is starting as soon as possible, so please apply today!

HRGO Recruitment - Ashford Branch

Registered Supportive Living Manager
Location: Rochester - commutable from Maidstone, Gravesend, Sittingbourne, Faversham etc
Salary: £38,000 per annum

Are you an experienced Registered Supported Living Manager that is able to provide support to an established service based in Rochester.

They require a manager that has the following experience
·Extensive experience of managing large staff teams
·Able to demonstrate a strong background with CQC and the ability to achieve Good in a failing home
·Able to offer stability and resolve issues with a calm and methodical approach
·Ideally worked in a Supportive Living environment or respite service
·Experienced in learning disabilities, mental health and complex care

My client has an excellent reputation for supporting management and staff to enable them to provide the highest standards of care. The Service requires an experienced service manager.

To apply for this fantastic Registered Supported Living Manager opportunity please contact James at Purosearch
• Call on 02079527641
• Email j.shields@purosearch.com

Registered Manager -Folkestone -Up to £40,000 per annum

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our residential service in Folkestone. This service is home to six adults with a moderate learning disability. Is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

You will also take part in the on-call rota

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, moderate learning disabilities.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

About the role:
Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!
The Role
We are seeking an enthusiastic and determined individual to be responsible for the delivery of a professional and responsive IT support service to demanding service levels. You will be working as part of the IT Services team to provide IT support services that are delivered within operational levels across multiple sites.
Post-holders will be expected to undertake 2nd line problem solving as well as network administration tasks. You should have experience of working in an IT support role, ideally in a multi-user/site environment, along with previous experience of supporting users in an Active Directory and Hyper V environment. You should have knowledge of Windows 10 & 11, Office 365 suite, and other educational software and networking technologies. Additionally, experience of working with both a PC and Mac platform and using SCCM would be an advantage.
 
Skills and Experience
The successful candidate will have excellent communication skills both written and verbal. It is essential that you incorporate continuous improvement in your work and have a desire to meet or exceed service targets. Initiative, customer focus and the ability to prioritise under pressure will help ensure the team continue to provide a highly valued service to the college. LSEC is committed to invest in staff to enable them to develop their skills via certified training.

About The Company
The College
London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington, Greenwich and Lambeth. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi-Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa£65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.
Benefits
The benefits package includes annual leave of 27 days (excluding bank holidays) plus 3 efficiency closure days during Christmas, up to 2additional College closure days, and leave for volunteering (pro rata for part time staff).There are excellent pension schemes, including employer contributions(Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Staff also have access to our Employee Assistance Programme, free onsite parking, salary sacrifice cycle to work/bike loan scheme and annual season ticket loan. Youwill have access to onsite gym at Bromley, discounts in inhouse restaurants and hair and beauty treatments.
Accreditations
As employers, we recognise and embrace our legal and quality-assurance framework responsibilities, and use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We also acknowledge that there is always more that we can learn, and so we use these accreditations to provide an external lens and share/gain best-practice information.
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.
Equal Opportunities
London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident –Committed employer, we will offer an interview to any applicant that declares they have a disability and meet the minimum job role criteria.
If you have accessibility needs and/or require any adjustments for the application and interview process, please let us know.
If you have any specific enquires about the role, please email us at peopleservices@lsec.ac.uk

Job Title - Service Charge Advisor

Location - Sittingbourne ME9

Contract - Temp

Hours - 35

Role summary - Are you passionate about providing top-notch customer service and supporting communities? This exciting opportunity allows you to play a vital role in transforming service charge delivery for a well-established organization. Our client is looking for a candidate with excellent financial and communication skills, who is ready to contribute to their mission of delivering high-quality services.

Key Responsibilities:

• Assist with the accurate calculation, construction, and issuance of service charge estimates and actuals, ensuring all legal and contractual obligations are met.
• Provide outstanding customer support by addressing inquiries from service charge payers and proactively sharing relevant information and documentation.
• Support the extraction of expenditure data and monitor service charge budgets for specific schemes.
• Prepare and review invoices for external auditor certification.
• Assist in process and system improvements, ensuring the accuracy of data across multiple systems.
• Prepare documents for meetings with service charge payers and managing agents, providing clear and comprehensive information.

Requirements:

• Strong customer service skills, with a focus on delivering satisfaction.
• Excellent organizational skills, able to juggle multiple tasks and meet strict deadlines.
• Proficient written and verbal communication abilities.
• Financially literate, with excellent numerical skills.
• Collaborative team player with a proactive approach to problem-solving and improvement.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Role: Administrator
Location: Bexley, DA1 5QJ
Hours: 40 hours per week | between 08:00 and 16:30 Monday to Friday
Salary: £27,352 pa


Join our team at Bexley as an Administrator! You'll play a key role in ensuring the smooth operation of our office. Your responsibilities will include collating and verifying technicians' documentation, updating service schedules, processing invoices, and finalising job details. You'll also support the administration team in daily tasks, helping maintain a professional and efficient work environment


Qualifications that set you apart include:
Previous administration experience in a similar role
Customer service experience
Ability to prioritise workload effectively with attention to detail


Our employees benefit from:
25 days holiday plus Bank Holidays
Enhanced pension scheme and DIS benefit
Employee assistance programme
Health shield medical cash plan, including access to GP anytime an online 24/7 appointment service
Training and development
Bike to work scheme
Occupational health support
My benefits platform - offering discounts from high street retailers and more


At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

If you have any queries or would like to apply for the role, please contact us at recruitment@dennis-eagle.co.uk


Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

To view our Job Applicant Privacy Notice please click here https://www.dennis-eagle.co.uk/globalassets/dennis-eagle-uk/documents/job-applicant-privacy-notice.pdf

Proud member of the Disability Confident employer scheme

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: ChathamHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

HRGO Recruitment are currently recruiting for a Customer Service Operative for our client based in the outskirts of Ashford.

This is a contract role for approx. 6 months.

Hours:

Mon - Fri, 0800 - 1700

Salary:

£29,203.20 (pro rata for the 6 month contract duration)

Summary of the role:

• Managing key accounts of customers through the relevant sales contacts within the business, as well as with buyers for customers.
• Take ownership of customer issues and follow problems through to resolution.
• Ensuring customer Queries are responded to in a timely fashion
• Improving both sides of the customer service experience.

The Ideal Candidate:

• Experience of order processing (via email and over the phone)
• Good level of PC literacy & Microsoft Packages
• Data Input
• Attention to Detail

They are looking for someone to start as soon as possible, so please apply today!

HRGO Recruitment, Ashford Branch

Location: Sevenoaks, Kent
Salary: £25,000 to £27,000 DOE
Benefits: Full training, 20 days holiday + bank holidays per year, onsite parking, pension scheme
Hours: Full time Mon- Fri 9:00- 17:30

Our client based in Sevenoaks are currently celebrating their 25th year in business and looking to expand their customer service team.

They are looking for an organised, friendly and positive individual looking to bring their previous experience into an exciting and varied role.

Responsibilities include:
- Liaising with customers via phone and email answering general queries
- Ordering materials and placing customer orders
- Organising UK and International shipments
- Inputting data onto the company system and spreadsheets
- Providing reports to the senior management team

Ideally you'll have previous experience in an office based customer service role.

This is an exciting opportunity to join well-established, longstanding local company.

To be considered, please submit your CV today!