Total 48 customer service job vacancies in Customer Service category in bournemouth dorset bh1 1ar

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £24,000
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!

Join us as a Customer Assistant in our Poole Club offering a 40 Hour contract which includes daytime, evening, weekends and late night shift patterns.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience.

Hit the Jackpot with Our Benefits


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme


Your Responsibilities as Part of Our Team


Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live


The Winning Combination We’re Looking For


Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
Outstanding communication skills that can be adapted to different situations when necessary
Experience of handling cash and basic numeracy knowledge
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards


Applicants must be 18+

Service Desk Analyst
3-Month Contract
£15.62 Per hour Umbrella
Bournemouth

Your New Company
A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.

The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities
* Incident management
* Daily System Checks
* Comply with all company policies and procedures, including but not limited to:
* IT Usage Policy


General Skills
* Understanding of IT operational support frameworks.
* Provide a service of excellence
* Follow process documentation and instruction to ensure the resolution of incidents and
Fulfilment of requests according to the requirements of the business
* Capture and record all information and data as directed by the IT Management System
* Carry out qualitative checks on all relevant IT systems
* Carry out general administrative tasks
* Communication of potential/current issues with all team members
* Management of workload demands within tight deadlines
* Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
* Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Lyme Bay Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Lyme Regis teams!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits!

• Paying a salary of £22,308 per annum / 37.5 hours per week / Monday to Saturday 9am-5.30pm (with a day off in the week).
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!

Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:

• Responding to any holidaymaker and owner issues through multiple communication channels within agreed service level targets.
• Primary and direct contact for owners of local brand and support to other brands as required
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Owner retention through creating advocacy and maintaining effective communication
• Working collaboratively with colleagues in Property Services, Quality and Revenue management to identify resolution to owner queries or complaints
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential.
Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.:

Skills and Qualifications
We are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:

• Previous experience in a customer service or customer relations related role
• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.
• Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and • on phones.
• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Who we are
We have over 40 years’ experience providing unforgettable holidays in Lyme Bay and the surrounding areas. Excellent customer service is at the heart of our mission, our local Lyme Regis based team are always on hand to help, offering a friendly personal service to our guests and property owners.

Proud member of the Disability Confident employer scheme

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Dream Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Weymouth team!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits!

• Paying a salary of £22,308 per annum / 37.5 hours per week / Monday to Saturday 9am-5.30pm (with a day off in the week).
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!


Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:

• Responding to any holidaymaker and owner issues through multiple communication channels within agreed service level targets.
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential.

Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.

Skills and Qualifications
We are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:

• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.

Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and on phones.
• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Who we are
Dream Cottages are Dorset's leading local holiday cottage provider. With a portfolio of over 400 self-catering cottages, from coastal retreats to country hideaways, we believe that each and every one of our guests should be given the opportunity to experience the South West in all of its glory. Whether you're looking to explore the Jurassic Coast, or enjoy the tranquillity of seaside towns such as Weymouth, a Dorset holiday cottage is perfect for both couples and families of any size!

Proud member of the Disability Confident employer scheme

Job Title: Coordinator - Operations Support (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Blandford Forum, DT11 | Hybrid
Start Date: ASAP
Work Pattern: Monday - Friday| 09:00am - 17:00pm.

Are you ready to make a real difference in people's lives? Join our client as a Coordinator - Operations Support and be part of a team committed to delivering high-quality services to our residents. Based in our client's Blandford Office, you'll play a vital role in scheduling repairs and maintenance, ensuring efficient and timely outcomes for our customers.

Key Duties and Responsibilities:

• Receive and manage work orders, scheduling work diaries for trades staff.
• Liaise with trades teams and other repair staff to meet appointment targets.
• Communicate with residents to confirm their scheduled repair and maintenance works.
• Maintain accurate records and ensure data compliance in relevant systems.
• Support improvement initiatives and assist with complaint resolution.
• Monitor performance and operational efficiency to avoid risks and drive improvements.
• Process purchase orders and invoices to meet financial and compliance goals.

Qualifications and Experience:

• Experience in scheduling or operational roles in a fast-paced, customer-focused environment.
• Proficiency with multiple systems and an understanding of data management.
• Strong understanding of safety compliance processes and procedures.
• Excellent interpersonal, communication, and stakeholder management skills.
• A collaborative mindset with a commitment to promoting inclusivity, equality, and diversity.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support. As part of your statement please describe a model for psychological intervention for people in a general hospital setting with mental health difficulties. You may wish to discuss how a common model of psychologically intervention could be adapted?

A Vacancy at University Hospitals Dorset NHS Foundation Trust.


Are you an experienced, driven Administrator?

We’re looking for an organised and highly motivated individual who can join the SACT/Immunotherapy Toxicity Service team in cancer care working autonomously as well as part of a wider multidisciplinary team.

Base Location: University Hospitals Dorset - Bournemouth and Poole Hospitals

Interview Date: TBC

You’ll provide support to the SACT clinical team through administrative tasks such as audio typing,demonstrate excellent typing/IT skills, generating audits and compiling statistics.You’ll be able to maintain confidentiality and be able to communicate effectively.

The main focus of this role is to provide administrative support to the senior SACT and IO nursing team.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

To find out more about the role - please refer to the job description and person specification within the supporting documents.


This advert closes on Sunday 10 Nov 2024

Proud member of the Disability Confident employer scheme

To find out more about the role - please refer to the job description and person specification within the supporting documents.

Customer Team Member
Location: Trinity Square, Wadham, Dorchester, DT1 1TT
Pay: £12.00 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)





We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Graduate Field Service Engineer

We are seeking enthusiastic recent graduates for the role of Field Service Engineer. This exciting position offers the opportunity to provide technical support and expertise in the dynamic healthcare sector, focusing on cutting-edge medical devices and technologies. Key responsibilities include:

Salary: £31,000 base salary, £5800 car allowance, up to £9300 (10%) annual bonus (performance based)

Contract type: 12 months rolling with the aim of going permanent

Hours: Monday - Friday 8:30am - 5:00pm

Key Accountabilities:

• Technical Expertise: Stay informed about the latest developments in therapies and technologies relevant to your division, as well as understanding the broader healthcare market.
• Support and Assistance: Offer technical support and assistance to sales teams, physicians, and healthcare professionals across the country.
• Incident Monitoring: Assist in monitoring and reporting product incidents, supporting product marketing and managers.
• Product Development: Provide support for product development programs when required.
• Competitor Analysis: Analyze competitor products to provide insights and maintain the marketing database.
• Market Penetration: Promote product lines, help establish new accounts, and provide technical support to sales and customers.
• Exhibition Participation: Present products and handle technical questions at exhibitions.
• Product Training: Train users on the application of new products within the division.

Competencies:

• Product Knowledge: Have an in-depth understanding of the products and their capabilities.
• Continuous Learning: Regularly update your knowledge of current and new products and technologies.
• Networking: Collaborate with engineering specialists to share best practices and technical insights, enhancing personal expertise and adding value to the company.

Knowledge of the Healthcare Market:

• Market Awareness: Keep up-to-date with healthcare market trends to ensure compliance with clinical, quality, regulatory, and legislative requirements.
• Promotional Activities: Conduct effective promotional activities.

Support for Procedures and Follow-up:

• Technical Support: Provide primary technical support during medical procedures involving the products.
• Compliance: Ensure adherence to clinical practices and standards in healthcare establishments.

Self-Management and Development:

• Ethical Operations: Operate ethically, focusing on clinical objectives and protecting company resources.
• Feedback and Coaching: Encourage and respond positively to feedback for continuous improvement.

Communication Skills:

• Effective Communication: Develop strong written and oral communication skills to explain technical issues clearly.
• Assertiveness: Display assertiveness and emotional control to interact effectively with medical professionals.

Compliance and Quality:

• Standards Adherence: Comply with technical and clinical standards, quality regulations, and legal requirements.
• Incident Reporting: Support the reporting of adverse events affecting products.

Education & Competencies:

• Degree: A B.S. degree in Engineering or related Sciences, with a focus on medical devices, is preferred.
• Experience: Experience in electrophysiology or cardiac rhythm management is ideal.
• Communication Skills: Strong verbal and written communication skills.
• Travel: Willingness to travel at least 70% of the time.
• Clinical Knowledge: Familiarity with cath lab and operating room procedures and protocols, as well as strong knowledge of cardiac anatomy and physiology.
• Technical Skills: Experience with programmable medical devices and software-based medical systems.
• Sales Knowledge: Understanding of the sales process for capital equipment in hospitals.
• Clinical Studies: Experience in managing and supporting post-market approval clinical studies.
• PC Skills: Proficient in MS Word, MS Excel, PowerPoint, and Email.
• Team Player: Excellent interpersonal skills, team spirit, good presentation and training skills, and results-oriented.

This job is ideal for a motivated individual looking to work in a dynamic and technical role within the healthcare sector, providing critical

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Leaving Care Personal Advisor

Duration: Initially 3 months
Hours: 37 hours a week
Rate: £21-25 umbrella an hour dependent on experience

Dorset Council are looking for a Leaving Care Personal Advisor to join their team based in Dorchester.
As a Leaving Care Personal Advisor you will:

• Support young people aged between 16 and 25 years going through the asylum process
• Work collaboratively with all partners to identify and meet individual's needs, assisting young people to participate in pathway planning to ensure that their plans properly reflect their individual strengths, aspirations and needs
• Provide advice and guidance to young people aged 16-25 going through the asylum process
• Deliver a full range of statutory responsibilities under the Leaving Care Act 2000
• Conduct home visits, community work, and meetings in Council offices with occasional remote work

Requirements

• Experience delivering high-quality services to young people, families or other vulnerable individuals
• Valid driving license and access to a vehicle suitable to travel
• Experience within a similar role

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net