Customer Success Executive
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
1 month ago
Location: KL ECO CITYPosition Overview:We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings...
Location: KL ECO CITY
Position Overview:
We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.
Key Responsibilities:
- Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
- Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
- Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
- Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
- Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.
Qualifications:
- Proven experience in customer support, recruitment, or a related field.
- Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
- Familiarity with various sourcing platforms, social media, and job boards.
- Detail-oriented with strong analytical skills to assess job postings and applicant trends.
- Ability to work independently and collaboratively in a fast-paced environment.
Perks & Benefits
- Nearby public transport
- Central location
- Casual dress code
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
