Total 2 business management project planning job vacancies in Customer Service category in ashford kent tn27 8pj

** Care Home Facilities Management Manager ** (PFI Projects)

Facilities Management

Salary upto £65k + great benefits

Based in Kent

An opportunity has arisen for a FM Manager to join a national Construction firm within their Facilities Management Business. You will be working on PFI projects within the Care Home sector.

Ideally, you will based in or around the Kent area and will have the opportunity to travel across multiple sites/projects in the Region.

• Manage the specific delivery of those Hard and Soft FM Planned and Reactive Services to the Kent project
• Develop, manage and regularly review the Planned Preventative Maintenance
• Develop and maintain comprehensive asset registers as required
• Manage the receipt of tasks reported and follow through the same to completion
• Ensure that all contractual KPI's related to the service delivery to the project are met
• Manage the preparation and delivery of any Variations and Additional and Void Works generated in the project from inception to completion
• Manage the preparation and delivery of Lifecycle responsibilities in accordance with financial, procedural and operational obligations
• Identify and implement improvements related to resources and efficiencies in service delivery to the project
• Participate in all internal and external audits
• Manage relevant induction and training for new and existing staff
• Develop and manage a programme of Health and Safety inspections across the facilities and services
• Record details of shortfalls and identify improvements and report and document any Health and Safety Environmental incidents or non-compliances in line with Policies and Procedures
• Monitor and update the Compliance Tracker related to the project and participate in regular audits of the same to ensure the project meets the target set
• Manage and develop the day to day working relationships
• Participate in meetings with representatives
• Manage formal and informal meetings with specialist sub-contractors engaged in the delivery of the Services
• Engage in the procurement of sub-contractors
• Engage in the development and implementation of business plans and financial budgets related to the delivery of the Services
• Manage project budgets
• Participate in Business Development Activities as directed

Requirements:

• Relevant qualification in Facilities Management, Building, Engineering, or a related field
• Proven experience in Facilities Management within a PFI (Private Finance Initiative schemes) environment
• Strong leadership and management skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
• Solid understanding of Facility Management principles, practices, and guidelines
• Proficiency in Computer Aided Facility Management (CAFM) and other relevant software applications
• Strong analytical and problem-solving abilities, with a focus on continuous improvement
• Ability to prioritise tasks and meet deadlines in a fast-paced environment
• Willingness to work flexible hours and respond to emergencies outside of regular business hours, as needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

It’s an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To support, shape and deliver of our strategic intent for Customer Experience, Marketing and Operations (CEMO) across all of our audiences, we’re looking for several talented individuals to join the team.
As Customer Marketing and Planning Manager, you’ll be instrumental in ensuring that Insight and Data underpins everything we do, working closely with our wider CEMO teams, to provide the shape and framework for our delivery teams.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Lead out, along with wider CEMO colleagues, the delivery of our annual priorities.
Set and shape the correct approach for each of our underlying hypothesis.
Support the step-change required, increasing our contribution to both business and customer.
Lead out on integrated initiatives, such as new feature launches, mandatory activities and special projects.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and helping support the increase in customer satisfaction.
Be a confident communicator, creating strong working relationships with stakeholders at all levels.
Maintain clear communication, simplifying complex proposals.
Bring in high quality external thinking.
Constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.