Total 10 job vacancies by 101 Riverside Hospital, Inc.

Overview
Works under the supervision of the Laboratory Supervisor/Manager/Director depending on the facility organizational chart. This position performs routine and special laboratory specimen collections, handling and distributions according to established protocols and standard operating procedures assuring collection of the appropriate specimen in correct container with appropriate labeling. The position is also responsible for explaining specimen collection procedures and instructions to patients, nurses, physicians, etc. The Laboratory Support Tech I may also be responsible for traveling to other patient off-sight locations to collect blood and transporting of specimens back to the lab depending on work site assignment. The Laboratory Support Tech I must maintain patient confidentiality and properly identify patients according to guidelines set forth by the facility (i.e. Patient Safety Goals). This position is responsible for maintaining proper inventory in the department and for keeping appropriate stock levels in collection basket. The Laboratory Support Tech I is required to follow all quality control and quality assurance guidelines established in the department to include accurate performance of job duties with proper documentation. The Laboratory Support Tech I is responsible for effective intradepartmental and interdepartmental communications to include such items as shift-to-shift "hand off", pending collection inquiries resolutions, etc. The position helps to maintain a constant state of readiness in the department to meet all Standards for accreditation from College of American Pathologist (CAP), DNV, State, OSHA, CLIA, etc. The Laboratory Support Tech I assists in the training of new and existing personnel as well as students.

What you will do

• Demonstrates accuracy in laboratory specimen collection, and handling based on orders including collection requirements, containers, volumes, techniques, scheduling, preservatives, patient instructions, distribution. Performance of job duties accurately and timely to ensure quality patient care.
• Maintains a safe environment by complying with RHS policies/procedures/regulatory requirements that support the National Patient Safety Goals and Quality Initiatives. Performs patient identification and labeling functions accurately according to policy and standard operating procedures. Recognizes and reports variances and provides resolutions. Uses appropriate protective equipment, body mechanics and follows safety guidelines and procedures; identifies and acts to resolve variances or suspected non-compliance reporting to management.
• Collaborates with providers, office staff, nurses, care givers and other team members involved in the care of the patient to provide for the specialized needs of the patient.
• Demonstrates compliance with department Quality Management Program, regulatory agency requirements, standard operating procedures to maintain accreditation with College of American Pathologists, DNV, CLIA, and other governmental and accrediting agency standards. Duties may include but are not limited to: preventative maintenance, quality control, verifications, audits, procedure reviews and demonstration of procedure knowledge, assistance with updates.
• Demonstrates compliance with laboratory QA/QI program.

Qualifications

Education

• High School Diploma or GED, (Required)
• Phlebotomy or Lab Specimen training program (Preferred)

Experience

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Part Time Nights

Works under the supervision of Registered Nurse, Nurse Manager/Director in personal care of the patients and their environment (including those needing special precautions) and performs specified functions in tasks where there is validated competency including: simple wound care (i.e. cleaning of abrasions/laceration), EKGs, peripheral INT removal, basic phlebotomy, and extremity splinting. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served in assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives.

What you will do

• Demonstrates understanding and knowledge of the technology systems necessary for patient data collection into EMR.
• Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN. This may include the following procedures dependent upon unit/facility competency requirements vital signs, ice application, compresses, EKGs, drawing blood, specimen collection, etc.
• Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements.
• Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Demonstrates the ability to be able to take direction from the charge nurse to help admit, discharge, or transfer patients in a timely and efficient manner.

Qualifications

Education

• High School Diploma or GED, (Preferred)

Experience

• 1 year Prior health care experience in hospital setting (Preferred)

Licenses and Certifications

•  Certified Nursing Assistant (CNA), Virginia Department of Health Professions Upon Hire (Required) or
•  EMT-B (Basic), Virginia Department of Health Professions or National Registry of Emergency Medical Technicians Upon Hire (Required) or
•  Medical Assistant Program Graduate Upon Hire (Required) or
•  Currently enrolled in LPN or RN Nursing diploma or degree program with 80 hours completed Upon Hire (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

• Demonstrate the ability to provide consistent, high quality meal service to all retail customers. Demonstrate knowledge and ability to set-up, replenish, and break-down service lines/stations following established Department policies and procedures. Assist other team members in completing tasks and serving customers. Maintain open line of communication with kitchen team to avoid delays in food service.
• Demonstrate the ability to operate the POS cash register, count register accurately, make bank deposits and follow appropriate cash handling procedures.
• Demonstrate commitment to customer service by placing service to the retail customer at the forefront of every interaction completed throughout the day. Demonstrate positive interaction and support of all team members to provide seamless, timely and accurate meal service to the customer.
• Demonstrate the knowledge of basic food preparation techniques including receiving, storing, preparation, holding and chilling of food items. Possess knowledge of weights and volume measurements. Demonstrate the competence to complete prep work including, but not limited to slicing lunch meat, chopping fruits & vegetables, preparing salads and sandwiches, short order grill cook, specialty pizza prep, handcrafted specialty coffee/tea hot and cold beverages, etc. Serve in Retail locations demonstrating competence in food presentation, proper portion control, and plating techniques.
• Demonstrate the ability to operate various kitchen equipment. Demonstrate the competency to properly clean and sanitize equipment. Maintain overall cleanliness of food preparation, service and customer retail areas.
• Maintain a working knowledge of food safety, infection control and sanitation regulatory compliance requirements and Food & Nutrition Services policies & procedures and consistently comply with temperature, quality, sanitation & storage at all key steps in the process. Follow First-in/First Out food storage and labels and date all products according to Food & Nutrition Service policy and alerts management of any discrepancies to the norm.

• High School Diploma or GED, (Required)

• 1 year Food Service experience in retail and/or food preparation (Preferred)

• Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required)
• Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days(Required) or
• Food Protection Manager - VA State - ANSI approved Food Protection Manager Certification - VA State (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Full Time Nights Available

Works under the supervision of Registered Nurse, Nurse Manager/Director in personal care of the patients and their environment (including those needing special precautions) and performs specified functions in tasks where there is validated competency including: simple wound care (i.e. cleaning of abrasions/laceration), EKGs, peripheral INT removal, basic phlebotomy, and extremity splinting. Emergency Department personnel will provide education and validate team member has met required competency to perform skills specific to job description. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served in assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives.

What you will do

• Demonstrates understanding and knowledge of the technology systems necessary for patient data collection into EMR.
• Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN. This may include the following procedures dependent upon unit/facility competency requirements vital signs, ice application, compresses, EKGs, drawing blood, specimen collection, etc.
• Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements.
• Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Demonstrates the ability to be able to take direction from the charge nurse to help admit, discharge, or transfer patients in a timely and efficient manner.

Qualifications

Education:

For Patient Care Assistant

Required to be (1) licensed or eligible by the State of Virginia as a C.N.A., or (2) EMT-B, or (3) have completed a Medical Assistant program/certification, or (4) currently enrolled in an accredited LPN or RN nursing diploma or degree program with 80 hours completed upon hire (required) BLS required.

Experience: Prior experience in acute health care setting preferred. 

Full Time Nights Available

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Overview
Works under the supervision of the Manager/Director and is responsible for working in collaboration with the healthcare team to coordinate the care and service to patients across the continuum of care, promotes effective utilization and monitoring of healthcare resources and assumes a leadership role with the interdisciplinary team to achieve optimal quality, clinical and resource outcomes. Works under the direction of the leadership team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans.

What you will do

• Demonstrates the ability to build trusting, collaborative relationships staff, peers, physicians and other disciplines/ancillary services. In addition, capable of completing the problem solving cycle from identification to problem resolution so as to maximize opportunity or minimize problem. Demonstrates behaviors that reflect “commitment to my co-worker”.
• Completes the discharge planning process to coincide with the patient's readiness for discharge. Admission assessment w/ readmission assessment completed at admission and during reassessment.
• Performs standard work that focuses on disease specific interventions for improved outcomes based on evidence based criteria. Communicates discharge plan of care and any changes in the plan to patient, family, and all other appropriate healthcare professionals.
• Seeks to attain knowledge and competency that reflects current understanding of clinical practice, guidelines and measures promoting the mission, vision and values of RHS.
• Provide timely assessment and evaluation of individualized plans of care that are interdisciplinary and communicated through continuum. Applies standard work for improved quality and safe transitions.
• Assists co-workers, physicians and team members, with the care of their customers; addresses customer’s needs regardless of assignment. Assists others to complete tasks when necessary. Strives to meet/exceed the needs of the facility's customers/patients demonstrating behaviors characteristic of the "RESPECT" program.

Qualifications

Education

• Bachelors Degree, Social Work (Required) and
• Masters Degree, Social Work (Preferred)

Experience

• 3-4 years Social work experience in a clinical setting (Required)

Licenses and Certifications

• Licensed Clinical Social Worker (LCSW) - Virginia Department of Health Professions (VDHP) Upon Hire(Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

• Leads assigned patient service lines, clinical areas, and therapeutic programs.
• Delivers direct patient care and clinical practice, including decentralized and service-based programs
• Provides pharmaceutical services throughout assigned areas
• Facilitates experiential education and practice advancement
• Participates in pharmacy operations and medication dispensing

• Doctoral Degree, Pharmacy (Required) or
• Bachelors Degree, Pharmacy (Required)

• 1 year Completion of ASHP PGY-1 Residency, OR (Required)
• 3-4 years Clinical Pharmacist Experience (with one year of desired specialty population preferred) (Required)
• 1 year Completion or ASHP PGY-2 Residency (Preferred)
• 2 years Additional clinical pharmacy experience in desired specialty pharmacy population when ASHP PGY-1 Residency is complete (Preferred)

• Knowledge of contemporary hospital/clinical practice and service. Significant knowledge and expertise in advanced pharmacy practice, specialty medication therapy management, and specialty evidence-based medicine in area appropriate for clinical assignments. Maintains professionalism in all communication and interactions both written and oral.
• Leads assigned patient service lines, clinical areas, and therapeutic programs
• Facilitates pharmaceutical care services, patient care programs, medication utilization systems within assigned services and care areas to assure drug utilization activities are aligned with patient care needs, evidence-based best practices, and regulatory standards
• Designs and implements stewardship activities and restriction/surveillance programs
• Tracks and evaluates assigned pharmacy programs for operational, quality, and financial efficiency and routinely benchmarks against local and national best practices
• Establish, lead, and maintain long- and short-term goals for the Quality Management Program; leading, monitoring, and documenting Quality Improvement (QI) Projects for progress in meeting QI goals
• Providing guidance and education to staff on Quality Management priorities and projects
• Actively identifies practice related issues which require evaluation and facilitate clinical research projects, quality improvement initiatives, or healthcare provider education as needed to advance practice
• Develops and oversees policies and procedures for drug purchasing, drug usage, drug distribution, and drug control
• Assures pharmacy is an integral part of the health-care delivery system and facilitates enhancement and expansion of pharmacy services/programs
• Delivers direct patient care and clinical practice, including decentralized and service-based programs
• Maintains proficiency in decentralized pharmacy services and clinical pharmacy programs
• Works as an active member of multidisciplinary team and collaborates with healthcare providers within decentralized patient care areas to provide patient-centered care
• Identifies high-risk patients and implements interventions to improve quality and safety
• Makes appropriate evidence-based, patient-centered medication recommendations
• Participates in the management of medical emergencies
• Provides discharge medication review, reconciliation, and counseling as appropriate
• Provides pharmaceutical services throughout assigned areas
• Maintains proficiency in hospital computer systems and medication ordering systems
• Provides accurate, safe, timely, and appropriate medication therapy based on patient age and needs
• Completes critical patient monitoring and reviews patient profile/chart to identify, prevent, or mitigate drug-related problems, improper drug or dose selection, sub therapeutic dosage, over dosage, adverse drug reactions, drug interactions, failure to receive drugs, untreated indications, medication use without an indication, and treatment failures
• Communicates effectively and appropriately with pharmacy staff, healthcare providers and caregivers (physicians, nurses, etc.) and assures continuity of pharmaceutical care between shifts and among staff
• Actively participates in stewardship activities and restricted medication programs
• Participates in pharmacy operations and medication dispensing
• Maintains proficiency in and actively engages in operational programs, central dispensing pharmacies, satellite dispensing pharmacies, and specialty pharmacy areas as appropriate for job assignment
• Facilitates specialty medication procurement, ordering, and dispensing procedures including but not limited to chemotherapy, parenteral nutrition, controlled substances, etc. as appropriate for assignment
• Oversees pharmacy operations and technician practice/activities when assigned/appropriate
• Facilitates experiential education and practice advancement
• Maintains proficiency in preceptor roles and actively emulates education/mentorship skills
• Develops student, resident, and staff training experiences/competencies and creates new relationships for teaching and training opportunities
• Identifies, designs, and implements improvements in the medication-use system to advance patient safety, maximize therapeutic outcomes, or control costs
• Expected to support education through professional presentations (e.g. posters, lectures, engagement in external organization support)

• Licensed Pharmacist - Virginia Department of Health Professions (VDHP) within 60 Days(Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Preferred)
• Board Certified Pharmacy Specialties (BCPS) - Board of Pharmacy Specialties (Preferred)
• Board Certified Pharmacy Specialties (BCPS) - Board of Pharmacy Specialties (In area of hired specialty preferred) within 2 Years(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Overview
Works under the supervision of the Nurse manager and the Director and is responsible for the assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The RN may work in a variety of settings in the Critical Care/Telemetry Complex and roles within Riverside Health System. The RN utilizes communication, critical thinking, problem solving, and decision making to create a care plan for each patient based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of the specific patient populations served in the Critical Care/Telemetry units/departments. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans.

What you will do

• Demonstrates ability to assess patient clinical ands psychosocial needs by applying standards of practice as it relates to the specialty or patient population served in the Critical Care/Telemetry units/departments (see unit specific competencies and equipment checklists).
• Partners with patients and families to develop, implement and evaluate plan of care, treatments and procedures that contribute to the physiological and psychosocial outcomes of the patient. Assesses and incorporates evidence-based standards of practice. Collaborates with interdisciplinary team in the coordination care. Facilitates safe patient transitions to the next care setting as part of plan of care.
• Demonstrates a sense of urgency to facilitate patient throughput to assure patients receive consistent, competent, and ethical care. Focuses on quality outcomes of patient care when addressing customer’s needs to include current evidence based practice and quality measures.
• Demonstrates understanding of diverse patient care populations and ability to modify education method to ensure patient/family comprehension. Educates by assuming responsibility to individualize and coordinate patient education, and discharge specific education that includes family/caregiver. Evaluates for patient comprehension and documents.
• Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements.
• Ability to delegate and prioritize tasks appropriately to facilitate quality patient care and ensure patient care needs are met. Able to recognize and respond to emergency situations. Evaluates own needs for support and uses identified systems to meet need.

Qualifications

Education

• Registered Nurse Education: Associates, Bachelors, Masters, Diploma (Required)
• Bachelors Degree, Nursing (Preferred)

Experience

• 1 year ICU registered nurse experience required

Licenses and Certifications

• Registered Nurse (RN) - Virginia Department of Health Professions (Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Overview
Works under the supervision of the Nurse manager and the Director and is responsible for the assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The RN may work in a variety of settings in the Critical Care/Telemetry Complex and roles within Riverside Health System. The RN utilizes communication, critical thinking, problem solving, and decision making to create a care plan for each patient based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of the specific patient populations served in the Critical Care/Telemetry units/departments. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans.

What you will do

• Demonstrates ability to assess patient clinical ands psychosocial needs by applying standards of practice as it relates to the specialty or patient population served in the Critical Care/Telemetry units/departments (see unit specific competencies and equipment checklists).
• Partners with patients and families to develop, implement and evaluate plan of care, treatments and procedures that contribute to the physiological and psychosocial outcomes of the patient. Assesses and incorporates evidence-based standards of practice. Collaborates with interdisciplinary team in the coordination care. Facilitates safe patient transitions to the next care setting as part of plan of care.
• Demonstrates a sense of urgency to facilitate patient throughput to assure patients receive consistent, competent, and ethical care. Focuses on quality outcomes of patient care when addressing customer’s needs to include current evidence based practice and quality measures.
• Demonstrates understanding of diverse patient care populations and ability to modify education method to ensure patient/family comprehension. Educates by assuming responsibility to individualize and coordinate patient education, and discharge specific education that includes family/caregiver. Evaluates for patient comprehension and documents.
• Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements.
• Ability to delegate and prioritize tasks appropriately to facilitate quality patient care and ensure patient care needs are met. Able to recognize and respond to emergency situations. Evaluates own needs for support and uses identified systems to meet need.

Qualifications

Education

• Registered Nurse Education (Required)
• Bachelors Degree, Nursing (Preferred)

Experience

• 2 years ICU Registered Nurse experience (required)

Licenses and Certifications

• Registered Nurse (RN) - Virginia Department of Health Professions (Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

* FULL TIME AND PART TIME OPTIONS AVAILABLE*

Overview
Critical Care Float RN Works under the supervision of the Nurse manager and the Director and is responsible for the assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The RN is required to float to a variety of settings in the Critical Care/Telemetry Complex or the Emergency Services Complex at RHS Trauma Center per requirements in PRN Float Agreement. The RN utilizes communication, critical thinking, problem solving, and decision making to create a care plan for each patient based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of the specific patient populations served in the Critical Care/Telemetry units/departments. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans.

What you will do

• Demonstrates ability to assess patient clinical ands psychosocial needs by applying standards of practice as it relates to the specialty or patient population served in the Critical Care/Telemetry units/departments and the Emergency Services Complex (see unit specific competencies and equipment checklists).
• Partners with patients and families to develop, implement and evaluate plan of care, treatments and procedures that contribute to the physiological and psychosocial outcomes of the patient. Assesses and incorporates evidence-based standards of practice. Collaborates with interdisciplinary team in the coordination care. Facilitates safe patient transitions to the next care setting as part of plan of care.
• Demonstrates a sense of urgency to facilitate patient throughput to assure patients receive consistent, competent, and ethical care. Focuses on quality outcomes of patient care when addressing customer’s needs to include current evidence based practice and quality measures.
• Demonstrates understanding of diverse patient care populations and ability to modify education method to ensure patient/family comprehension. Educates by assuming responsibility to individualize and coordinate patient education, and discharge specific education that includes family/caregiver. Evaluates for patient comprehension and documents.
• Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements.
• Ability to delegate and prioritize tasks appropriately to facilitate quality patient care and ensure patient care needs are met. Able to recognize and respond to emergency situations. Evaluates own needs for support and uses identified systems to meet need.

Qualifications

Education

• Bachelors Degree, Nursing (Preferred) or
• Associates Degree, Nursing  (Preferred) or
• Program Graduate, Nursing (Nursing Diploma is minimum education requirement, Associate’s or Bachelor’s in Nursing accepted in lieu of Nursing Diploma)  (Required) and
• High School Diploma or GED, HS Diploma/GED only required if Nursing Diploma Graduate (Required)

Experience

• 2 years Hospital RN experience in Critical Care (Required)

Skills and Abilities

• Demonstrates ability to work schedule requirements in PRN Float Agreement

Licenses and Certifications

• Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) or compact state  Upon Hire(Required) and
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) and
• ACLS Provider - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)

Other Requirements

• Weekend Shifts
• Irregular Shifts
• Work/Float in more than one work location

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Overview
The Food Service Supervisor provides oversight and direction to teams responsible for patient/resident, retail, and catering services (as applicable). They coordinate and lead, in conjunction with others on the department management team, to ensure that all meals are prepared and served in accordance with food safety regulations and guidelines as well as meeting therapeutic nutritional guidelines. Able to lead and engage a diverse team, providing the necessary training required to execute specific position requirements while assisting them to work toward their full potential. May take full department responsibilities in the absence of the manager/director.

What you will do

• Ensures efficiency in kitchen/retail operations by holding the team accountable for following established workflow processes/scheduled hours/assignments and documentation of all food, safety and sanitation protocols. Works with team to prioritize workload and consistently prepare/assemble/serve food in a timely manner. Remain knowledgeable on current patient/resident census and anticipated retail volume. Coordinates need to increase/decreases in production/preparation volumes with the culinary team/Department management.
• Where applicable (facility specific), responsible for maintaining accurate accounting functions (i.e. daily and monthly reports such as meal statistics, unit orders) daily cashier operations which may include settling cash drawers, and depositing bank bag monies. Supports personal departmental productivity by recommending creative changes.
• Demonstrates positive customer service behaviors consistently. Strives to meet/exceed the needs of the facility's customers/patients by demonstrating flexibility and sense of urgency to create an exceptional dining experience.
• Ensures compliance with all regulatory and food sanitation and safety regulations as well as compliance with all Riverside Health System and Food & Nutrition Service policies and procedures. Promotes and maintains a safe work environment for team and customers. Identifies and acts to resolve variances or suspected noncompliance to management.
• Demonstrates positive leadership skills through supportive behaviors that include developing/educating staff on policies/procedures/best practices/strategic goals. Engages in the on-boarding initiative by seeking out opportunities to engage new employees to reduce turnover.
• Demonstrates the ability to assist in maintaining food cost and the accuracy of inventory levels in direct correlation to the need for food and supplies including that required for special functions. Responsible for monitoring/reporting all foods/supplies used to assist with accurate billing to other departments.
• Effectively utilizes technology to increase efficiency including Food & Nutrition software, patient electronic health system (iCare), maintenance work order system, Kronos. Where applicable, assists department leadership in providing oversight of patient/resident diet office procedures and team workflow processes.
• Demonstrates teamwork by assisting co-workers with the care of their customers; addresses customer’s needs regardless of assignment. Assists others to complete tasks when necessary. Is competent in providing staff and peer relief coverage as necessary.

Qualifications

Education

• High School Diploma or GED, (Required)

Experience

• 2 years Healthcare or hospitality food service experience (Required)

Licenses and Certifications

• Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required)
• Food Protection Manager - VA State - ANSI approved Food Protection Manager Certification - VA State within 180 Days(Required)
• Certified Dietary Manager Certified Food Protection Manager (CDM CFPP) - Association of Nutrition & Foodservice Professionals (ANFP) (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.