We are seeking a highly organized and detail-oriented individual to join our team as a concierge estate manager for a privately owned 7 bedroom property in a scenic area of the Scottish Highlands. The property caters itself to private use, semi serviced stays, weddings/ events, and seasonal day spa and B&B activity. The concierge estate manager will be responsible for overseeing all aspects of the estate, including managing household staff rotas, coordinating maintenance and repairs, overseeing event planning and logistics, managing household compliance requirements, providing front of house duties such as checking guests in & out, as well as participating in overall guest service, housekeeping and laundry duties. Strong administrative skills for dealing with emails and reservations are necessary to succeed, overseeing all the business aspects of Ardrhu House whilst remaining actively engaged with the guest/customer side.

The role includes duties to secure the premises, monitor alarms and be available for emergencies on-site. The role requires living on-site and accommodation is available on-site in a 2-bed cottage shared with another staff member

Responsibilities:

Manage household staff, including training and rota scheduling
Oversee all aspects of estate maintenance and repairs, including coordinating with outside contractors and maintenance person.
Plan and execute events and special occasions, including coordinating with caterers, florists, and other vendors
Provide personalized service to the guests, including arranging travel, dining reservations, and entertainment plans
Ensure the security, safety and privacy of the estate and its occupants.
Assist with front of house duties, including checking guests in & out.
Oversee and participate in front of house, maintenance and housekeeping duties, ensuring the estate is kept in immaculate condition and guests are attended to promptly.
Maintain detailed records and reports on household activities and expenditures
Utilize strong administrative skills for dealing with emails, reservations, and other communication tasks
Oversee all the administrative business aspects of Ardrhu House whilst remaining actively engaged with the customer side

Benefits:

Tips
Yearly bonus

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
• Prepare and coordinate bid proposals and service contracts
• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Oversee maintenance of work order and purchase order systems
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
• Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
• Participates in performance oversight of all service contractors who perform contract services

KEY COMPETENCIES
1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency

IMPORTANT EDUCATION
• High school diploma/GED equivalent; Bachelor’s Degree preferred

IMPORTANT EXPERIENCE
• At least 1 year of real estate property management or related experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines
 

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES:

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Freese and Nichols is seeking a Program and Construction Management (PMCM) Practice Leader in Fort Worth, Texas. As a Practice Leader, you will develop and lead our Program and Construction Management Practice, working with teams across all geographies from Colorado to Virginia and clients including municipal, county, water district/river authority, transportation agency, airport, port, and rail/transit agency,  to enhance our national expertise and drive business growth.

Responsibilities include:

• Develop national expertise by collaborating with operational groups and technical experts.
• Establish a vision for practice growth and strategize its implementation.
• Collaborate with Division Managers and Group Managers to win work in established and new markets.
• Work with Program Management and Construction Management Group Managers  on workload sharing, team development, and potential opportunities for individual career growth for staff
• Facilitate team development and career growth within the practice.
• Build cooperation and respect with operational groups and Account Directors.
• Develop client relationships and identify new business opportunities.
• Conduct and participate in market research and client feedback gathering.
• Develop and execute annual Practice sales goals and sales plans.
• Coordinate marketing events and sales activities.
• Provide coaching and feedback to Client Representatives.

Qualifications

• 10+ years of project and construction management experience in public sector capital improvement projects
• Bachelor's degree in engineering, architecture, or construction management
• Construction management certifications and/or Project Management Professional (PMP) certification
• Experience in constructability reviews, risk management, and construction claims
• Knowledge of alternative delivery contracts and contract administration

Preferred:

• Professional Engineer or Registered Architect certification

At Freese and Nichols, everyone on our team gets to make a meaningful difference in our communities. For almost 130 years, we have been planning and designing the infrastructure our society needs: developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more. We’ve built our business on long-term relationships with clients and employees alike, resulting in financial stability, career opportunities, and a nationally recognized workplace culture.

We offer a comprehensive benefits package including health insurance, paid time off, 401(k) matching, paid overtime for salaried employees, tuition reimbursement, and much more. Our unique culture creates an environment for professional growth where we focus on caring for our clients, coworkers, and the communities where we work. Join our team of 1,000 employees as we continue to expand our services throughout the United States. Learn more about working here at freese.com/careers.

Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

We recognize that our workforce reflects the increasingly diverse nature of our society, and we strive to take advantage of that diversity with both our external and internal customers. As a Federal Contractor, Freese and Nichols is an equal employment, affirmative action employer.

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