Total 13 job vacancies by Portsmouth City Council

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. Those who do not do this will NOT be considered for this position. Please click HERE for the full job profile!

Permanent

Salary: Band 10 - £41,510 - £45,718 p.a.

37 hours per week

You must be able to work at any site as required.

What is the role?

The Estate Operations Manager is responsible for managing all aspects of Estate Services for Housing, Neighbourhood and Building Services sites, and additional PCC sites managed under 'service level agreements'. Estate Services comprises of all cleaning and grounds maintenance tasks, estate-based functions, and investigations such as fly tips and routine checks. The management of this significant logistical operation makes this a challenging role, influenced by the large number of personnel and sites responsible for, fleet management, equipment to be used by the service as well as servicing and repairs of that equipment, and staff related matters - to meet the shared purpose of:

‘Helping to keep the city (local area) safe, clean, and tidy, and provide advice / support when necessary’

There are 5 area offices containing a combination of Green and Clean and Estate Wardens. Typical team sizes vary from:

• 2-3 Estate Operations Supervisors
• 25-40 Green and Clean operatives
• Up to 5 Estate Wardens

In addition to the area offices there is one Manager responsible for the Housing Depot. The structure is as below:

• 1 Estate Services Team Leader
• 1 Estate Operations Supervisor
• 6 Resource Controllers
• 17 Housing Depot Operatives
• 14 Public Conveniences Cleaners
• 14 Cleaners

Finally, there is an Operational Support Manager role that completes all elements of the above management roles. This is supportive to the resilience of the management team providing backfill, ad hoc tasks and project management roles.

All these management roles are referred to as the Estate Operations Managers. Those in these management roles are subject to rotation and change based on the needs of the service.

Estate Operations Managers will gather data, analyse it, and use it to improve their understanding of how the service operates, including the demands residents make on the service and their satisfaction with it. Working with staff to identify areas for improvement and implement them, experimenting where required.

Estate Operations Managers will liaise with Councillors and work with them to address local resident issues and concerns.

Estate Operations Managers will manage

• all levels of informal and formal absence management, including presenting at formal hearings.
• Formal action - All stages of informal and formal performance and disciplinary action will be required, including presenting at formal hearings.

Please click HERE for further details on what the role involves!

Who is the person?

You need to:

• Be an excellent communicator, who has the ability to listen and talk to a range of people from cleaning operatives to Councillors.
• Have had some experience in a management role, with experience of managing people, sickness absence, knowledge of HR Policies an advantage.
• Have an understanding of systems thinking methodology and experience of using the method and experience of using this to develop a service or staff.
• Have good IT skills and experience of using databases and spreadsheets, particularly to manipulate/analyse data.
• Be able to plan, organise and prioritise work, as you will be juggling many tasks at once.
• Be confident and comfortable to make decisions on your own without referring to line management.
• A working knowledge or understanding of Health and Safety and Waste Management legislation would be an advantage
• Be willing to travel around your allotted area and to attend out of hours meetings.
• Have some experience of managing budgets as you will be responsible and accountable for your team's budget.
• Have full UK driving licence to travel across housing areas.
• Have the ability to converse at ease with customers and provide advice in accurate spoken English

Closing date: 24th November 2024

Assessments: 27th November 2024

Interviews: 28th November 2024

If you have any questions or would like to discuss the role informally please contact Philip Bentley (Head of Estate Services) on 07958 434908 or philip.bentley@portsmouthcc.gov.uk

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. Those who do not do this will NOT be considered for this position. Please click HERE for the full job profile!

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Estate Warden

Salary: Band 5 - £24,362 - £26,073 p.a.

37 hours per week (Monday - Thursday 08:30 - 17:00, Friday 08:30 - 16:00)

Permanent

The purpose of our service is “to help keep the city safe, clean and tidy and provide advice/support when needed”

Why work for us?

• Make a difference to your community
• Join a large and dynamic organisation
• No weekend or bank holiday working
• Local government pension scheme

What is the role?

• Carrying out inspections on blocks of flats, communal areas, play sites, parking sites and garages ensuring they are maintained in a safe, clean, and tidy condition, identify and report repairs that are required; routinely carrying out minor repairs to housing communal areas, such as changing light bulbs which will require the use of ladders.
• Communicating with residents in person, on the phone and in writing.
• Using word templates to issue letters to residents, following correct procedures regarding letter and report writing.
• Reporting and logging incidents of anti-social behaviour.
• Responding to calls and listening to residents to gain an understanding of the situation / circumstances.
• Reacting to problems appropriately and when necessary challenging resident behaviour.
• Speaking to tenants and leaseholders regarding the correct disposal of black bags and bulk items with a view to re-educating those who are not disposing of these items in the correct way. Educating residents about recycling.
• This is not an office-based role, and you will need to be able to walk up several flights of stairs, move refuse bins and access bins to investigate waste.
• This is a varied and challenging role that involves dealing with a wide section of the local community and other external agencies such as the police as well as putting you in close contact with numerous departments within Portsmouth City Council, so your ability to work in partnership with others will be paramount.

Who is the person?

You need to:
1. Have experience of working with the public and be comfortable visiting customers in their home.
2. Have the ability to communicate effectively at all levels from residents to Councillors, social services, and staff across Portsmouth City Council.
3. Have a proactive approach when dealing with and identifying issues in the area, engaging with customers, in a calm and tactful manner, and challenging behaviours when necessary.
4. Be able to work independently and as part of a team, using your own initiative and judgement in order to find appropriate and effective solutions.
5. Be able to identify or consider other resources available to you to help you achieve results for our customers.
6. Be able to carry out minor repairs to housing communal areas, such as changing light bulbs which may require the use of ladders.
7. Be able and prepared to help support our customers as needed, for example, climb stairs and move refuse bins and bulky items.
8. Be comfortable using a variety of IT systems such as Word, Outlook, and Excel.
9. Be prepared for or have experience of a physically challenging role where you will mostly be travelling the estate on foot, moving items of furniture, and carrying out repairs.
10. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post

Requirements:
A full UK driving license is essential for this role.
If working off island you will be required to use your own vehicle for work purposes.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile.

Closing date: 8th December 2024.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Please click here for all the benefits of working with us!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Estate Manager

Fixed Term Contract/Secondment for 12 months

Salary: Band 9 - £36,647 - £40,220 p.a.

37 hours per week

The Service:

Portsmouth City Council Housing Service manages over 17,000 council owned and leasehold properties in Portsmouth and Havant making it the largest social landlord in the area. If you are successful in your application you will be required to work at any one of the seven Area Housing Offices.

You will join an experienced management team ensuring the delivery of an effective service to meet our customer’s demands. The Estate Manager leads and develops the Housing Officer team. Estate Managers are a significant influence within the area office management team assisting the Area Housing Manager to understand how the Housing Officer team perform against the stated purposes for our services, and how effectively our services pull together to meet the customer’s needs.

What is the role?

You will be responsible for leading and developing a team of Housing Officers and to equip them to deliver effective responses to a range of tenancy management issues.

Primarily, you will lead and support Housing Officers in:

• Managing rental income, ensuring they are equipped to engage and enable our customers to make good financial decisions that mean they can sustain rent payments.
• Letting empty properties and working with all the stakeholders who are part of this process.
• Responding effectively to reports of Anti-social behaviour, liaising with other agencies/services as needed.
• Providing advice and guidance on key tenancy issues including successions, assignments and priority housing transfers.

You will be expected to continually develop the skill set of Housing Officers so they become more effective in their role leading to an improvement in service to our customers. You will do this by modelling and reinforcing correct behaviours, addressing training needs or skills gaps. The role will also include ensuring our processes facilitate 'doing the right thing' for customers and taking action to remove any barriers to good service.

Who is the person?

You need to:

1. Have current experience of working in a challenging front line service as you will be supporting housing officers in dealing with customers with a range of social issues.
2. Be able to lead a team of housing officers, offering support and advice to make them more effective in their role. You must be able to demonstrate that you have the required skills and knowledge of the housing officer role to equip housing officers to work in a way which results in better outcomes for customers.
3. Be able to make decisions in a structured and transparent way to resolve complex issues from a customer perspective using initiative and judgement.
4. Be able to use data/measures to influence where and how you spend your time.
5. Be able to identify, and act on, the barriers that prevent effective service delivery to continuously improve performance.
6. Knowledge of welfare benefits desirable.
7. knowledge of landlord and tenant law, court process and relevant statutory powers would be an advantage.
8. Have the ability to communicate effectively at all levels, from the most socially disadvantaged tenant to a senior professional including MPs and local ward Councillors.
9. Demonstrate that you have the appropriate skills needed to be able to effectively manage staffing issues as they arise, such as sickness absence, disciplinary, general welfare and on-going recruitment.
10. Be competent using a variety of IT systems such as Excel and other office applications.
11. Be flexible as you may be required to work from any of the 7 Area Housing Offices and attend resident meetings during out of hours.
12. Have a current driving licence and daily use of a vehicle.

Closing date: 14th October 2024

Assessment/interview process: w/c 21st October 2024

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile!

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your application form.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

We are looking for a Surveying Technician to join our Building Maintenance team to undertake essential tasks relating to compliance and property data collection.

This is an excellent opportunity for a candidate who is considering embarking on a career in building surveying at an entry level, or someone that is contemplating a career change. There may be further opportunities to develop your career with Portsmouth City Council following successful completion of the apprenticeship.

Candidates must be resilient, enthusiastic, good communicators, have excellent attention to detail and be keen to develop their building surveying knowledge and skills.

Fixed term contract - 30 months

Salary: Band 5: £24,362 - £26,073 p.a.

37 hours per week

Provider - Learning Skills Partnership

BTEC Level 3 (Surveying) qualification

What can we offer?

We will support you by providing opportunities to undertake additional training, develop your current abilities to enable you to effectively carry out accurate surveys. Our Senior Building Surveyors will provide guidance and advice at all stages while you work alongside our existing apprentice team.

You will have opportunities within the team to gain building surveying experience whilst studying part time towards a level 3 Diploma in Surveying and following a successful end point assessment you will become an associate member of the Royal Institute of Chartered Surveyors (AssocRICS).

As well as competitive pay you will receive all the benefits of working within a local authority organisation, including flexible working hours, extensive wellbeing support through the Employee Assistance Programme and a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staff's development throughout, if that’s progression planning or involvement with continual personal development, we will work together to drive your career. For those with families we have childcare benefits as well as discounts with local businesses which can be enjoyed by all.

What is the role?

Based at one of our area housing offices and reporting directly to a Senior Building Surveyor, you will be working as part of a team of apprentices and experienced Building Surveyors. You will assist the team to manage our assets by undertaking a range of property surveys and essential compliance tasks. These will include:

• Energy Performance Certificates
• Vacant property surveys
• Stock condition & data surveys
• General compliance surveys
• Repair quality surveys

You will be supporting our Building Surveyors who carry out a wide range of repairs surveys across our varied asset portfolio of over 17,000 council owned or leasehold properties in Portsmouth and Havant, together with corporate operational, commercial and community assets. You will be supporting the team to maintain and improve our properties while ensuring the right repairs are carried out at the right time.

You will undertake stock condition surveys followed by timely updates to the stock database. Your input will help to ensure that we have up to date, accurate information for our properties to enable us to run precise measures and identify areas needing improvement.

As a Surveying Technician, you will also be responsible for ensuring our homes have compliant and up to date energy performance certificates to ensure that our potential customers have all the information they need to make an informed choice about the energy efficiency of a building before committing to signing a lease agreement.

To learn more about our Surveying Apprentice programme and hear from existing apprentices, we have created a video with the University of Portsmouth that can be watched here.

Who is the person?

Your application needs to demonstrate that you:

• Have an ambition to work in the built environment and have a strong desire to work toward becoming a Building Surveyor.
• Can work independently, are well organised and able to prioritise and manage multiple demands as appropriate.
• Have an interest in buildings and demonstrate some knowledge or experience that can be related the service we provide.
• You will need to have 5 GCSE Grade A-C or higher including Maths and English
• Have excellent communication skills, including.
• The ability to effectively communicate with customers to arrange appointments and site visits
• Speaking to customers and stakeholders face to face while summarising the purpose of your visit.
• Being assertive while dealing professionally with colleagues, service users, third parties and contractors.
• Be organised, methodical and have an eye for detail when undertaking detailed surveys. Have the ability to prioritise work tasks as appropriate.
• Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team.
• Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers.
• Be able to use information to problem solve, risk assess, ensuring customers and colleagues health and safety.
• You will be inspecting a variety of buildings with different access arrangements and will need to physically fit
• You will need a full driving licence and use of a car as the role will cover all the PCC housing areas. You will be required to carry equipment to undertake surveys and provide proof of vehicle insurance that covers business usage.

Please also answer the following questions in your application for this apprenticeship:

• Do you have an education, health or care plan provided by the local authority or have you been in the care of the local authority?
• Are you a citizen of the United Kingdom or another country within the European Union (EU) or European Economic Area (EEA)?
• Will you have been ordinarily resident in the United Kingdom or another country within the EU or EEA for at least 3 years from current date?
• Do you depend on a visa or other permission to reside in the United Kingdom?
• If you have answered 'Yes' to the previous question, please describe what type of visa/permission you have. You will need to bring in your passport and visa or evidence of immigration permission when you enrol so that we assess your eligibility to receive Government funding for the Apprenticeship programme.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE to see the full job profile!

Closing date: 10 October 2024

Assessment centre: 25th October 2024

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• 26 days annual leave per year + bank holidays
• Flexible / hybrid working where appropriate
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Please click here for all of the benefits of working with us!

Thank you for your interest!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Salary: Depending on experience.

Band 10: £40,220 to £44,428 per annum (Property Lawyer)

Band 11: £44,428 to £48,474 per annum (Property Lawyer)

Band 12: £49,497 to £53,658 per annum (Senior Property Lawyer)

Contract: Permanent

Hours: Full time (37 hours per week, core office hours with minimum two days per week in office)

Closing date: Sunday 22 September 2024, 23:59

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

Portsmouth Legal Services is a friendly hardworking and dedicated team of approximately 40 lawyers and assistant staff who provide commercial and litigation support to the Council departments. We are committed to ensuring an excellent service in all aspects of our work. The property team offers a friendly and supportive environment. Our property lawyers rarely leave save to retire which is how this post has arisen. Team management is supportive or more involved if required or you wish. Our priorities are happy clients, happy team and work of a high standard.

Your New Role:

You will deal with the full range of commercial work, as well as other matters including landlord and tenant, some acquisitions and disposals and giving general advice to other departments in the council. You will assist on capital projects including regeneration and infrastructure schemes, and work alongside the contracts team regarding secured lending. You will assist in the development of graduate surveyors, and depending on your experience there may be supervision of more junior members of the team. There is the opportunity to specialise in housing or highways law if you wish; the role can be moulded around you.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You are pro-active, and have a pragmatic, flexible and commercial approach to problem solving. You have a good knowledge of commercial property law and land law together with a commercial approach to all areas of your work. You have excellent communication skills and are organised. You can influence people and ensure your advice is understood. You are a qualified solicitor, barrister, or legal executive. You are adaptable and understand working in a politically sensitive environment, and work effectively with colleagues and are committed to team success. You take responsibility for delivering your own tasks and are committed to continuing professional development. You take pride in your and our successes in delivering exceptional legal services.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working options including hybrid working with a minimum of two days office based per week pro rata, giving you the flexibility to work up to three days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

The full job profile is attached here.

Contact Details for an Informal Discussion:

Peter Baulf, City Solicitor and Monitoring Officer, peter.baulf@portsmouthcc.gov.uk, 023 82 834 041

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process:

How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

Estate Manager (Temporary Accommodation)

Permanent

Salary: Band 9 - £36,647 - £40,220 p.a.

37 hours per week

The Service:

Portsmouth City Council's Housing Needs, Advice & Support Service works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing directly with customers, many of whom are vulnerable and/or facing homelessness. The service assesses and advises customers on the Housing Needs, Advice & Support available to them, provide support services to vulnerable people and rough sleepers, provide temporary accommodation and link with providers to help people move into more permanent accommodation.

The Accommodation Team provide a vital link into accommodation for those that approach the council. This includes temporary accommodation for the homeless and links to external housing providers, including housing associations and private sector landlords.

What is the role?

You will be responsible for leading and developing a team of officers and to equip them to deliver effective responses to a range of issues relating to households in temporary accommodation.

Primarily, you will lead and support the Accommodation Team in:

• Arranging emergency housing for homeless households with a variety of temporary accommodation providers, ensuring the best use of available resources and helping monitor costs.
• Engagement with private landlords and letting companies, who the council work with to provide properties for homeless households, to ensure the smooth running of the service.
• Providing administrative support to Housing Needs, Advice & Support, including raising purchase orders, paying invoices, liaising with suppliers and support services, and updating systems.
• Working with stakeholders to ensure the quick turnaround of vacant properties so they are available, when needed, to meet the Council's statutory duty to provide temporary accommodation to homeless households.
• Managing rental income from temporary accommodation, ensuring officers are equipped to engage and enable our customers to claim relevant benefits and sustain their rent payments.

In this role, you will be expected to continually develop the skill set of the officers who report to you, so they become more effective in their role thus leading to an improvement in service to our customers. You will do this by modelling and reinforcing correct behaviours, addressing training needs or skills gaps.

You will also be expected to assist the Housing Accommodation & Allocations Manager to use measures to understand, ensure and improve the effective delivery of the service and associated budgets, always in accordance with current homelessness legislation.

Who is the person?

You need to:

• Have current experience of working in a challenging front line service as you will be supporting officers in dealing with customers who are homeless and are faced with a range of social issues.
• Knowledge of homeless legislation, landlord and tenant law and relevant statutory powers would be an advantage.
• Have the required skills and knowledge to lead a team of officers, offering support and advice to make them more effective in their role.
• Be emotionally resilient and able to make decisions under pressure, in a structured and transparent way to resolve complex issues from a customer perspective using initiative, judgement and an understanding of the law.
• Be reactive to problems, working on initiative and encouraging others to, prioritising conflicting and often complex demands.
• Possess an understanding of safeguarding, equality and diversity, GDPR and Freedom of Information legislation.
• Be able to identify, and act on, the barriers that prevent effective service delivery to continuously improve performance.
• Have a working knowledge of Housing Benefit.
• Be able to communicate effectively with customers from various backgrounds and with differing needs, as well as with senior professionals including MPs and local ward Councillors.
• Demonstrate that you have the appropriate skills needed to be able to effectively manage staffing issues as they arise, such as sickness absence, disciplinary, general welfare and on-going recruitment.
• Be competent using a variety of IT systems such as Excel and other office applications.
• Be flexible as you may be required to work from various locations and outside of normal working hours.
• Having a current driving licence and daily use of a vehicle would be an advantage.

If you have any questions or would like an informal chat about the role please contact Daniel Lake on daniel.lake@portsmouthcc.gov.uk or 02392 841149.

Closing date: 11th September 2024 at 17:00

Assessments/interviews: 18th - 20th September 2024

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile!

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile!

Salary: Band 9 - £36,647 - £40,220 p.a.

37 hours per week flexible-working

Permanent

Who are we looking for?

We are looking for a Maintenance Surveyor to join our repairs and maintenance team with good knowledge of day to day repairs and relevant experience of diagnosing and managing their delivery. Previous experience of working for a Local Authority or housing provider is not essential and you may have a trade background working for a Contractor delivering day to day repairs.

Applicants must be enthusiastic, good communicators, display attention to detail and be keen to develop their building surveying skills. Experience of working with customers of a repairs service, understanding their needs, and managing their expectations is essential.

What is the role?

You will be based at any one of our Area Housing Offices working as part of a Repairs team.

You will carry out a wide range of duties across our varied 15,000 housing stock, together with our asset portfolio of corporate operational, commercial and community assets including schools. You will predominantly be attending day to day repairs, updating stock data, evaluating and diagnosing what work is required, assessing the best options to carry out the work and issuing response repairs.

Who is the Person?

You need to:

1. Be able to demonstrate sufficient relevant experience and knowledge of general day to day response repairs in a housing or commercial environment.
2. Have good building construction technology and building pathology knowledge together with the ability to evaluate and diagnose what work is required, assess the best options to carry out the work and issuing response repairs and advising others.
3. Have a knowledge of building related legislation as appropriate to the role and be able to apply as necessary.
4. Have knowledge and experience of construction related health & safety legislation knowledge generally and be able to apply specifically the working at height regulations, and Control of Asbestos Regulations 2012.
5. Practical surveying skills that can be demonstrated; specifically, be able to carry out stock data and measured surveys, accurately recording stock data as appropriate.
6. Demonstrating you can manage a contractor using a contract, negotiating contractual matters and resolution of disputes with contractors.
7. Have knowledge and experience of cost control techniques and be able to demonstrate commercial awareness when undertaking cost estimates for larger repair work, exercise financial control when managing work and assess value for money for work undertaken when auditing completed repairs. Demonstrate analytical skills to be able to interrogate, analyse and evaluate previous repair information.
8. Have relevant knowledge and experience of all Microsoft packages and demonstrate practical IT skills using Excel spreadsheets or Word when writing reports or letters and be capable of using various other software packages with appropriate training to accurately update data as part of undertaking the surveying role.
9. Have planning skills and demonstrate the ability to be organised and methodical when undertaking inspections to ensure effective time management.
10. Have excellent communication skills (verbal and written) and demonstrate the ability to be a good communicator developing relationships with clients and customers, understanding their aspirations, managing expectations and ensuring that excellent communication occurs to ensure that they are fully informed regarding the repairs and maintenance of their assets, particularly as most repairs and maintenance work is undertaken in occupation whilst our residents are living in their homes or commercial buildings are operational.
11. Full driving licence and provide a car for work, as you will be visiting various sites across Portsmouth and will need to travel effectively between them.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile!

This is an ongoing advert and we will shortlist and assess/interview as & when, and close the advert once we have filled the vacancy.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• Flexible / hybrid working where appropriate
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Fixed Term Contract/Secondment for 12 months

Salary: Band 9 - £36,647 - £40,220 p.a.

37 hours per week

The Service:

Portsmouth City Council Housing Service manages over 17,000 council owned and leasehold properties in Portsmouth and Havant making it the largest social landlord in the area. If you are successful in your application you will be required to work at any one of the seven Area Housing Offices.

You will join an experienced management team ensuring the delivery of an effective service to meet our customer’s demands. The Estate Manager leads and develops the Housing Officer team. Estate Managers are a significant influence within the area office management team assisting the Area Housing Manager to understand how the Housing Officer team perform against the stated purposes for our services, and how effectively our services pull together to meet the customer’s needs.

What is the role?

You will be responsible for leading and developing a team of Housing Officers and to equip them to deliver effective responses to a range of tenancy management issues.

Primarily, you will lead and support Housing Officers in:

• Managing rental income, ensuring they are equipped to engage and enable our customers to make good financial decisions that mean they can sustain rent payments.
• Letting empty properties and working with all the stakeholders who are part of this process.
• Responding effectively to reports of Anti-social behaviour, liaising with other agencies/services as needed.
• Providing advice and guidance on key tenancy issues including successions, assignments and priority housing transfers.

You will be expected to continually develop the skill set of Housing Officers so they become more effective in their role leading to an improvement in service to our customers. You will do this by modelling and reinforcing correct behaviours, addressing training needs or skills gaps. The role will also include ensuring our processes facilitate 'doing the right thing' for customers and taking action to remove any barriers to good service.

Who is the person?

You need to:

1. Have current experience of working in a challenging front line service as you will be supporting housing officers in dealing with customers with a range of social issues.
2. Be able to lead a team of housing officers, offering support and advice to make them more effective in their role. You must be able to demonstrate that you have the required skills and knowledge of the housing officer role to equip housing officers to work in a way which results in better outcomes for customers.
3. Be able to make decisions in a structured and transparent way to resolve complex issues from a customer perspective using initiative and judgement.
4. Be able to use data/measures to influence where and how you spend your time.
5. Be able to identify, and act on, the barriers that prevent effective service delivery to continuously improve performance.
6. Knowledge of welfare benefits desirable.
7. knowledge of landlord and tenant law, court process and relevant statutory powers would be an advantage.
8. Have the ability to communicate effectively at all levels, from the most socially disadvantaged tenant to a senior professional including MPs and local ward Councillors.
9. Demonstrate that you have the appropriate skills needed to be able to effectively manage staffing issues as they arise, such as sickness absence, disciplinary, general welfare and on-going recruitment.
10. Be competent using a variety of IT systems such as Excel and other office applications.
11. Be flexible as you may be required to work from any of the 7 Area Housing Offices and attend resident meetings during out of hours.
12. Have a current driving licence and daily use of a vehicle.

Closing date: 23rd July 2024 at 09:00

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile!

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your application form.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

We are looking for a Surveying Technician to join our Buildings service to undertake a range of building surveys relating to compliance and property data collection.

This is an excellent opportunity for a candidate who is considering embarking on a career in building surveying at an entry level, or someone that is contemplating a career change. There may be further opportunities to develop your career with Portsmouth City Council following successful completion of the apprenticeship.

Candidates must be proactive, enthusiastic, good communicators, have excellent attention to detail and be keen to develop their building surveying knowledge and skills.

Who are we?

The Housing, Neighbourhood and Building Services Directorate of Portsmouth City Council are responsible for maintaining and undertaking repairs and capital building projects to a stock of nearly 15,000 residential properties, 900 corporate assets as well as delivering the Housing Development pipeline of 350 new homes per year.

To support the delivery of this work we are seeking to recruit to a number of Surveying Apprentice positions. The Building Services team have a strong record in supporting the training and development of our staff having established our Building Surveyor apprenticeship programme 6 years ago. Since its inception we have grown the programme to 19 surveying apprentices and have seen 13 apprentices and graduates gaining Chartership of the Royal Institution of Chartered Surveyors in recent years.

The apprentice positions offer a fantastic opportunity for those wishing to develop a career in Building Surveying through the provision of fully funded training, gaining of a diverse range of practical experience and the offer of a structured training programme supported by highly experienced Building Surveyors.

No prior experience is required for our apprenticeship roles, we have recruited apprentices from a wide range of backgrounds including those leaving college taking their first steps into employment as well as more mature candidates who may be seeking the opportunity to change careers and retrain.

What is the role?

This is a 30 month apprenticeship based in our Asset Management team. Candidates will study for a BTEC Level 3 in Construction & Built Environment, via distance learning from East Surrey College. While working full time for Portsmouth City Council candidates will gain practical experience undertaking a wide range of building inspections including undertaking Energy Performance Certificates and Asset Management inspections. Upon completion of the apprenticeship candidates will be able to gain AssocRICS membership; and for the right individuals, further training and development opportunities may be available to gain full membership of the RICS or Chartered Institute of Building.

To learn more about our Surveying Apprentice programme and hear from existing apprentices, we have created a video with the University of Portsmouth that can be watched here.

Who is the person?

Your application needs to demonstrate that you:

• Have an ambition to work in the built environment and have a strong desire to work toward becoming a Building Surveyor.
• Can work independently, are well organised and able to prioritise and manage multiple demands as appropriate.
• Have an interest in buildings and demonstrate some knowledge or experience that can be related the service we provide.
• You will need to have 5 GCSE Grade A-C or higher including Maths and English
• Have excellent communication skills, including:
• The ability to effectively communicate with customers to arrange appointments and site visits
• Speaking to customers and stakeholders face to face while summarising the purpose of your visit.
• Being assertive while dealing professionally with colleagues, service users, third parties and contractors.
• Be organised, methodical and have an eye for detail when undertaking detailed surveys. Have the ability to prioritise work tasks as appropriate.
• Have good computer skills to be able to update our stock database quickly and accurately with survey data.
• Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team.
• Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers.
• Be able to use information to problem solve, risk assess, ensuring customers and colleagues health and safety.
• You will be inspecting a variety of buildings with different access arrangements and will need to physically fit
• You will need a full driving licence and use of a car as the role will cover all the PCC housing areas. You will be required to carry equipment to undertake surveys and provide proof of vehicle insurance that covers business usage.

Please also answer the following questions in your application for this apprenticeship:

• Do you have an education, health or care plan provided by the local authority or have you been in the care of the local authority?
• Are you a citizen of the United Kingdom or another country within the European Union (EU) or European Economic Area (EEA)?
• Will you have been ordinarily resident in the United Kingdom or another country within the EU or EEA for at least 3 years from current date?
• Do you depend on a visa or other permission to reside in the United Kingdom?
• If you have answered 'Yes' to the previous question, please describe what type of visa/permission you have. You will need to bring in your passport and visa or evidence of immigration permission when you enrol so that we assess your eligibility to receive Government funding for the Apprenticeship programme.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE to see the full job profile!

Applications should be submitted by 12noon on 22nd July 2024.

There will be an initial shortlisting where if successful, you will be required to prepare and deliver a short presentation virtually, via MS Teams on either 20th or 21st July 2024.

Candidates progressing from the presentation stage will be invited to an assessment day in Portsmouth to be held in the week commencing the 5th August 2024.

The final stage of assessment will be formal interviews will also be held in Portsmouth during the w/c 12th August 2024.

When applying candidates should ensure that they are available for the dates above. Whilst some flexibility can be offered around the date and timings of the initial presentation assessment and final stage interviews, the assessment day to be held in the week commencing 5th August 2024 is fixed and can not be changed.

Should candidates like to discuss any of the roles in confidence, they should contact Stuart Lane on 07917 515071 or email stuart.lane@portsmouthcc.gov.uk

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• 26 days annual leave per year + bank holidays
• Flexible / hybrid working where appropriate
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Please click here for all of the benefits of working with us!

Thank you for your interest!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Salary: Band 10 £40,220 - £44,428 p.a (no MSP) - Band 12 £49,497 - £53,658 + MSP of £8685 depending on skills and experience

Hours: 37 hours per week

Contract: Permanent

The Department

The Property and Investment Team sits within the Council's Economy, Planning & Transport Directorate and manages and maintains the authority's multi-million pound property portfolio. The team also provides professional general practice property expertise to the authorities' municipal port, regeneration and capital projects.

The authority has a broad and varied portfolio of property assets across the UK. This includes a large municipal port, assets in all the major property sectors, industrial (multi-let and single-let), retail, offices, leisure (hotels and golf courses), agricultural and alternatives.

The total asset value is in the region of £1 billion and the commercial assets generate a net income of around £25 million per annum.

Testimonial

Rhys King BA (Hons) BSc (Hons) MRICS, Senior Commercial Surveyor

Portsmouth City Council has the culture and collaborative spirit to enable great job satisfaction and the varied portfolio enables exposure to areas of work which are not your typical day to day.

Working across different teams, learning from diverse skill sets and away from the silo way of working, moving towards common goals has been a fantastic experience since returning to PCC.

I was fortunate enough to work at PCC early in my career and then returning years later and those important core values have always remained. The flexible working patterns and support makes it a very satisfying place to be and compliments very nicely with the love I have for the profession. I am very grateful for the opportunity and it is great to be back.

What is the role?

Working in a mixed professional team you will support the estate and asset management function of the property investment team, reporting to the Head of Commercial Property. A strong general practice or landlord and tenant background is ideal, and your work will also include supporting other members of the team who are working towards RICS qualification.

Duties include estate management work including undertaking lease renewals, rent reviews, new lettings, assignments, licences and other general estate management matters, as well as overseeing a portfolio of council properties, including ensuring the landlord and tenant matters are prioritised well, arrears are being monitored and ensuring appropriate action being taken. You will also be involved with preparing client reporting information the portfolio and ensuring work is being completed by the wider team in a timely way.

You will also be supporting capital schemes as well as identifying revenue and capital income generation opportunities, including costs savings. You will play a key role in supporting graduate and trainee surveyors, assisting with mentoring them on their paths to becoming fully competent, professionally qualified surveyors.

What you’ll need to succeed

You need to be a Member or Fellow of the Royal Institution of Chartered Surveyors with at least 5 years PQE, and have demonstrable knowledge and experience of Asset Management to include Landlord and Tenant work, and a pragmatic common-sense approach to property matters. You will also have experience of undertaking Red Book valuations on a variety of property types.

You will also have knowledge and experience of property investment analysis and the acquisition and disposal process, with a desire to develop your skills and those under your supervision

You will also have a strong business approach to providing professional property services and be competent in I.T. with a willingness to embrace new systems. You will have a valid driving licence as you will frequently travel around our area (we have pool vehicles available if needed)

We are looking for an individual who can show a good combination of technical knowledge and a genuine enthusiasm for the role.

Additional information

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potential with a healthy work life balance, offering the following rewards:

• A generous pension scheme which allows you the opportunity to pay in more for that greater return.
• 27 days annual leave rising to 31 days after 5 years service plus bank holidays, pro rata for part time with the potential to purchase additional leave.
• A range of retail discounts via our reward portal offering discounts at popular high street retailers
• Discounted parking at the Civic Offices via a Park It card.
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Business travel support and initiatives, including bike loans

Please check out the link here to view the benefits of working with us!

https://careers.portsmouth.gov.uk/working-for-the-council/

What next

To make sure your application is above the rest, please download the Job Profile HERE to ensure your application matches the requirements of the role.

When completing your application please upload a cover letter giving examples of your experience and any transferrable skills.

Please apply at your earliest convenience as we will interview when a suitable candidate applies and if we appoint then we reserve the right to close the advert before the closing date.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We are looking for a Surveying Technician to join our Building Maintenance team to undertake essential tasks relating to compliance and property data collection.

This is an excellent opportunity for a candidate who is considering embarking on a career in building surveying at an entry level, or someone that is contemplating a career change. There may be further opportunities to develop your career with Portsmouth City Council following successful completion of the apprenticeship.

Candidates must be resilient, enthusiastic, good communicators, have excellent attention to detail and be keen to develop their building surveying knowledge and skills.

What can we offer?

We will support you by providing opportunities to undertake additional training, develop your current abilities to enable you to effectively carry out accurate surveys. Our Senior Building Surveyors will provide guidance and advice at all stages while you work alongside our existing apprentice team.

You will have opportunities within the team to gain building surveying experience whilst studying part time towards a level 3 Diploma in Surveying and following a successful end point assessment you will become an associate member of the Royal Institute of Chartered Surveyors (AssocRICS).

As well as competitive pay you will receive all the benefits of working within a local authority organisation, including flexible working hours, extensive wellbeing support through the Employee Assistance Programme and a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staff's development throughout, if that’s progression planning or involvement with continual personal development, we will work together to drive your career. For those with families we have childcare benefits as well as discounts with local businesses which can be enjoyed by all.

What is the role?

Based at one of our area housing offices and reporting directly to a Senior Building Surveyor, you will be working as part of a team of apprentices and experienced Building Surveyors. You will assist the team to manage our assets by undertaking a range of property surveys and essential compliance tasks. These will include:

• Energy Performance Certificates
• Vacant property surveys
• Stock condition & data surveys
• General compliance surveys
• Repair quality surveys

You will be supporting our Building Surveyors who carry out a wide range of repairs surveys across our varied asset portfolio of over 17,000 council owned or leasehold properties in Portsmouth and Havant, together with corporate operational, commercial and community assets. You will be supporting the team to maintain and improve our properties while ensuring the right repairs are carried out at the right time.

You will undertake stock condition surveys followed by timely updates to the stock database. Your input will help to ensure that we have up to date, accurate information for our properties to enable us to run precise measures and identify areas needing improvement.

As a Surveying Technician, you will also be responsible for ensuring our homes have compliant and up to date energy performance certificates to ensure that our potential customers have all the information they need to make an informed choice about the energy efficiency of a building before committing to signing a lease agreement.

To learn more about our Surveying Apprentice programme and hear from existing apprentices, we have created a video with the University of Portsmouth that can be watched here.

Who is the person?

Your application needs to demonstrate that you:

1. Have an ambition to work in the built environment and have a strong desire to work toward becoming a Building Surveyor.
2. Can work independently, are well organised and able to prioritise and manage multiple demands as appropriate.
3. Have an interest in buildings and demonstrate some knowledge or experience that can be related the service we provide.
4. You will need to have 5 GCSE Grade A-C or higher including Maths and English
5. Have excellent communication skills, including:

• The ability to effectively communicate with customers to arrange appointments and site visits
• Speaking to customers and stakeholders face to face while summarising the purpose of your visit.
• Being assertive while dealing professionally with colleagues, service users, third parties and contractors.

6. Be organised, methodical and have an eye for detail when undertaking detailed surveys. Have the ability to prioritise work tasks as appropriate.

7. Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team.

8. Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers.

9. Be able to use information to problem solve, risk assess, ensuring customers and colleagues health and safety.

10. You will be inspecting a variety of buildings with different access arrangements and will need to physically fit

11. You will need a full driving licence and use of a car as the role will cover all the PCC housing areas. You will be required to carry equipment to undertake surveys and provide proof of vehicle insurance that covers business usage.

Please also answer the following questions in your application for this apprenticeship:

• Do you have an education, health or care plan provided by the local authority or have you been in the care of the local authority?
• Are you a citizen of the United Kingdom or another country within the European Union (EU) or European Economic Area (EEA)?
• Will you have been ordinarily resident in the United Kingdom or another country within the EU or EEA for at least 3 years from current date?
• Do you depend on a visa or other permission to reside in the United Kingdom?
• If you have answered 'Yes' to the previous question, please describe what type of visa/permission you have. You will need to bring in your passport and visa or evidence of immigration permission when you enrol so that we assess your eligibility to receive Government funding for the Apprenticeship programme.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE to see the full job profile!

Closing date: 4th June 2024

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• 26 days annual leave per year + bank holidays
• Flexible / hybrid working
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Please click here for all of the benefits of working with us!

Thank you for your interest!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Salary range: Band 7 - £29,777 - £33,945 p.a.

Hours: 37 hours per week

Contract: Permanent

When fully qualified there may be an opportunity to move to a Surveyor role with a corresponding salary of £40,220 p.a. (band 10)

We have two positions for a Graduate Surveyor based in the Civic Offices, Portsmouth and Gosport Town Hall, with the requirement to attend the Portsmouth office on occasions.

Please state on your covering letter which location you would prefer to be based.

The Department

The Property & Investment team of Portsmouth City Council manages and maintains a multi-million pound property portfolio. We have a wide range of property assets across the UK, including the Lakeside North harbour office campus, industrial sites such as Dunsbury Park, and Hilsea-Limberline, retail sites like the Portsmouth Retail Park, the Portsmouth International Port and the leisure facilities along Southsea seafront. The total asset value is well over £1billion.

Our purpose is to manage these assets cost-effectively and to uphold quality relationships with our tenants. All our work is geared towards achieving this purpose.

What is the role?

Working in a growing team of graduates and experienced property professionals, you will manage and assist others with the management of some of our properties. This will include:

· The valuation of all types of property

· Revenue and capital income generation

· Commercial landlord and tenant work - rent reviews, lease renewals, etc.

· Management of your own portfolio of properties, if based in Gosport then within the Gosport estate which you will report on as required.

You will be expected to spend around a third of your time out of the office, dealing face-to-face with our customers, and we'll expect you to be reasonably flexible with your working hours.

In return, experienced chartered surveyors will support you working towards your APC, offering you time to work through your portfolio and assisting you as you gain in-the-role experience. The range of properties we manage is second to none so this job will give you ample opportunity to widen and deepen your surveying knowledge, and assist your decision about where you might specialise later in your career.

What you’ll need to succeed

This role will require the post holder to have or be nearing completion of a degree or acceptable qualification which qualifies for the RICS APC in commercial or valuation disciplines, and possess reasonable technical knowledge gained during study, and a practical common-sense approach to property matters. You must demonstrate a desire to learn on the job and undertake the APC qualification for full membership of RICS.

Also, you must show enthusiasm to take on different projects and generating income and understand the need to challenge existing work practices.

Also, a valid driving license will be required for frequent travel in this role (we have pool vehicles available)

For the full details of the role please review the job profile.

What you’ll get in return

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potential with a healthy work life balance, offering the following rewards:

• A generous pension scheme which allows you the opportunity to pay in more for that greater return.
• 27 days annual leave rising to 31 days after 5 years service plus bank holidays, pro rata for part time with the potential to purchase additional leave.
• A wide range of discounts via our reward portal including offering discounts at popular high street retailers
• Discounted parking at the Civic Offices via a Park It card.
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Business travel support and initiatives, including bike loans
• Hybrid working (depending on business needs) and flexible working options for a better work/life balance.

Please check out the link here to view the benefits of working with us!

https://careers.portsmouth.gov.uk/working-for-the-council/

What next

To make sure your application is above the rest, please download the Job Profile to ensure your application matches the requirements of the role.

Gosport job profile

Portsmouth job profile

When completing your application please upload a cover letter or personal statement covering the ‘Who is the Person’ points on the job profile giving examples of your experience and any transferrable skills. Please remember to also state which location you are interested in.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Permanent

Salary: Band 9 - £36,647 - £40,220 p.a.

37 hours per week

The Service:

Portsmouth City Council Housing Service manages over 17,000 council owned and leasehold properties in Portsmouth and Havant making it the largest social landlord in the area. If you are successful in your application you will be required to work at any one of the seven Area Housing Offices.

You will join an experienced management team ensuring the delivery of an effective service to meet our customer’s demands. The Estate Manager leads and develops the Housing Officer team. Estate Managers are a significant influence within the area office management team assisting the Area Housing Manager to understand how the Housing Officer team perform against the stated purposes for our services, and how effectively our services pull together to meet the customer’s needs.

What is the role?

You will be responsible for leading and developing a team of Housing Officers and to equip them to deliver effective responses to a range of tenancy management issues.

Primarily, you will lead and support Housing Officers in:

• Managing rental income, ensuring they are equipped to engage and enable our customers to make good financial decisions that mean they can sustain rent payments.
• Letting empty properties and working with all the stakeholders who are part of this process.
• Responding effectively to reports of Anti-social behaviour, liaising with other agencies/services as needed.
• Providing advice and guidance on key tenancy issues including successions, assignments and priority housing transfers.

You will be expected to continually develop the skill set of Housing Officers so they become more effective in their role leading to an improvement in service to our customers. You will do this by modelling and reinforcing correct behaviours, addressing training needs or skills gaps. The role will also include ensuring our processes facilitate 'doing the right thing' for customers and taking action to remove any barriers to good service.

Who is the person?

You need to:

1. Have the ability to manage a team working in a challenging front line housing service as you will be supporting Housing Officers in dealing with customers with a range of social issues.
2. Be able to lead a team of Housing Officers, offering support and advice to make them more effective in their role. You must be able to demonstrate that you have the required skills and knowledge of the housing officer role to equip housing officers to work in a way which results in better outcomes for customers.
3. Be able to make decisions in a structured and transparent way to resolve complex issues from a customer perspective using initiative and judgement.
4. Be able to use data/measures to influence where and how you spend your time.
5. Be able to identify, and act on, the barriers that prevent effective service delivery to continuously improve performance.
6. Knowledge of welfare benefits desirable.
7. Knowledge of landlord and tenant law, court process and relevant statutory powers would be an advantage.
8. Have the ability to communicate effectively at all levels, from the most socially disadvantaged tenant to a senior professional including MPs and local ward Councillors.
9. Demonstrate that you have the appropriate skills needed to be able to effectively manage staffing issues as they arise, such as sickness absence, disciplinary, general welfare and on-going recruitment.
10. Be competent using a variety of IT systems such as Excel and other office applications.
11. Be flexible as you may be required to work from any of the 7 Area Housing Offices and attend resident meetings during out of hours.
12. Have a current driving licence and daily use of a vehicle.

Should you have any questions about the role or recruitment process please contact;

Andrew Thomas Andrew.thomas@portsmouthcc.gov.uk

or Steven Wynne Steven.wynne@portsmouthcc.gov.uk

Closing time/date, 08:30, on 21st January 2024.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click here for the full job profile!

• DON'T JUST SEND IN A CV
• Please write to tell us how you meet the criteria for the role.
• You will need to demonstrate transferable skills from your current or previous employment against each of the points described in 'Who is the person?'

Applicants will be shortlisted based on their ability to use good examples illustrating what they've done, why they've done it and how they went about it?

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata+ bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

Please click here to see all of the benefits of working with us!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk