Job Advert
Role Context
ESP’s success will be measured on the continued relationship that we have with customers (ICPs) and developers and the quality of
the adopted Networks that we will operate. This is an exciting opportunity to lead a team that are committed to finding innovative
solutions to adopting safe, compliant, and efficient electrical networks.
ESP is seeking an ambitious, forward-thinking, and innovative individual with strong electric engineering design knowledge who can
bring solutions to the needs of our customers and developers. Reporting to the Operations Director with the ability to lead team
members and take the lead on strategic projects, the individual will have strong knowledge of LV, HV and preferably EHV networks.
Supported by the wider senior team they will also deliver gas, water and heat network design assurance.
The role will be expected to lead on customer connection discussions on and off site with major UK developers, consultants, and
customers.
For this role we are looking for an enthusiastic and ambitious person, with the ability to show a willingness to take ownership of
issues and seek resolutions. The successful candidate will be able to demonstrate strong managerial skills, a customer focused
approach, an ability to drive performance across a team and deliver key strategic priorities as a member of the senior leadership
team.
Key Accountabilities
The Head of Network Design is primarily responsible for ensuring that customer designs (UIP, ICP, SLP or outsourced) designs are
compliant to ESP design standards, network analysis and capacity requests and for collaborating with our customers and developers
to ensure that ESP adopt safe, reliable, and efficient networks.
They will be responsible for leading a focused and efficient team, committed to ensuring design and network planning activities
are completed to the highest possible standard, in line with ESPUG’s Service Level Agreements (SLAs) and Key Performance
Indicators (KPIs).
The Head of Network Design will be responsible for ensuring that load and generation requests are managed to required SLAs.
ESPUG operates a three-tiered approach to assurance. The Head of Network Design will be responsible for the first line of
assurance for all activities within the Design and Network planning teams remit.
In order to balance workload across the team, there will be a requirement for the Head of Network Design to undertake design
verification activities, in particular related to electrical networks.
Responsibilities
The following key responsibilities apply to the role:
* Lead a team of Design Support Engineers building quality relationships with direct reports; including completion of personal
development plans etc.
* Ensuring compliance with design, construction and safety standards as appropriate within the Design Team across Electricity,
Gas, Water, Heat.
* Liaison with customers and developers over network design proposals and issues to ensure compliance with ESP design and
construction policies and standards.
* Verification of applications for connections on to the upstream operator’s network made by customers associated with asset
adoption works.
* Manage applications made by other network operator’s or customers for connections on to ESP networks including evaluation of
any network reinforcement requirements.
* Manage the relationship between ESP and all upstream parties for capacity and demand negotiations.
* Delivery of CAD designs and drawings where required.
* Identify Land Rights requirements according to ESP Policy. Collaborate with the ESP Land Rights Team.
* Collaborate with internal stakeholders to support the delivery of a successful customer journey and offer insight to how the
Design Team operates.
* Development of safety and risk assessment requirements required at the design and adoption stages of a project.
* Ensuring that the requirements of the ESPUG’s Health and Safety Policy are met.
* Ensuring that the requirements of the ESPUG’s Asset Management System are met.
* Participation in reviews and updates of the current operational procedures and technical standards.
* Working collaboratively with other teams across the organisation to deliver business objectives. (e.g. Commercial, Delivery
Team (EV, Private Networks, Battery, Direct to Developer)
* Guarantee productivity within Design Team by ensuring effective productivity measures on in place and team members performance
is managed appropriately.
* Act as escalation for complaints/complex queries and set the standard for delivering excellent customer service in the approach
used to manage these promptly and professionally.
* Drive a focus on our operational strategic pillars across the Design Team by nurturing an understanding of how they link with
day-to-day activities.
* Share regular presentations, management information and reports with senior management team and with wider business as
appropriate.
* Develop and sustain team resilience by ensuring appropriate training (internal & external) is delivered, standard operating
procedure documents are maintained and all workstreams are resourced in line with needs of SLAs.
* Lead an optimisation of processes across the team by driving a focus on continuous improvement ensuring to prioritise
improvements that will have the greatest impact on customers and team performance.
Person Specification
Key
E = Essential
D = Desirable
Should hold a degree in Electrical Engineering or equivalent and be a member of the IET (preferably Chartered).
E Experience in a Leadership role with a strong focus on driving performance
E Experienced approach to problem solving
E Confident and professional communications skills
E Excellent working knowledge of Microsoft products
E A good understanding of CAD drawing.
E Electricity network design experience with the ability to use IT based design software.
E Clarity, accuracy, and attention to detail
E Capable of developing staff through training and performance planning
E Strong organisational skills
E A natural ability to lead and listen
E Background within either the utilities or distribution industries
E An ability to adopt a wider perspective than the immediate bounds of the job description
E Experience producing management information and reports
D Experience of EHV (up to 132kV)
D Multi utility skill set
D An in-depth knowledge of electric network design
D knowledge of private networks
D Knowledge of battery storage connections
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
