Total 476 Administrative / Clerical job vacancies in Uxbridge, London

Admin Assistant/Receptionist
- Immediate Start
- Full Time
- Long term
- SEN School
- £90 - £110
- Temp to Perm

Reeson Education are looking for a full time, long term Admin Assistant to work within a superb SEN school situated in West Drayton. This fantastic little school looks to support children with ASC, MLD, SLD and SLCN. The school are looking for a hardworking and committed Admin Assistant/Receptionist to help support SLT with the overall main business functions for the school. The school stress the importance of providing a personalised curriculum to meet with the individual needs of each students learning difficulties.

The school Administrator will be responsible for:
- Supporting the business functions for the school
- Greeting students, parents and carers
- Liaise and communicate with the business manager
- Support the SLT with the recruitment process
- Monitor staff attendance
- Responsible for admin and office, premises and ICT staff
- Support school wide changes with the approval of the Headteacher
- Answering incoming calls
- Responding to emails
- Supporting parents with queries
- Visitor management
- Student Support
- Confidentiality

We are looking for someone who has prior experience with school based administration.

If this role is of interest, please upload your CV and contact Charlotte at Reeson Education.

Reeson Education:

REESON Education is London's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence.

We care about education and the provision of education and have established an excellent reputation with schools and teachers alike.

At REESON Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across London. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London.

Please note that all daily/hourly rates quoted are inclusive of holiday pay at 12.07%

Personal Advisor needed in Haringey

The rate is £19.95ph PAYE

This is a temporary role

The reference number is: RQ1396571

The successful candidate will work with 21 18 - 25 year old Care Leavers. Support include Advice, Guidance, Accommodation, ETE, safeguarding and advocating for them to ensure they achieve the best outcome.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

To be responsible for ensuring the data on the required electronic patient care record or Local Authority systems, if required, is accurate and up to date. The post holder will review the Trust dashboard to extract routine data for the Trust and/or team members. To address and alert teams to errors and problems as they arise To support team members in being able to access basic information held on My Dashboards and Pulse To ensure that all service users, patients and visitors are received in a courteous and efficient manner To be responsible for ensuring referrals to the teams are processed efficiently. Responding to urgent referrals when necessary and making sure they are passed on to the duty team To facilitate effective communication within the team by providing team members with messages and information To ensure that all telephone enquiries to the team are handled politely and sympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person To support the administration of multi-agency meetings, panels, safeguarding meetings and forums as required to attend, including the preparation/distribution of agendas and associated papers, formal minute taking and follow up actions and distribute these as appropriate To maintain confidentiality at all times as the content of multi-disciplinary meetings, panels and safeguarding Organise meetings including room bookings or video conferencing were possible as required Ensure that Admin related Trust KPIs are addressed through regular reports provided by the Team Manager Co-ordinate all the support services provided to the team including domestic, catering, security, estates and to be the contact for maintenance issues To be responsible for the ordering and purchasing of stationery and office supplies for staff as well as monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly liaising with the Procurement Team regarding any problems To support cashiers function in accordance with financial controls and procedures Photocopy/fax/scan/email as requested by other members of the team Provide admin support to the senior management team - invoicing, travel (order/collection) and any other senior admin functions of a complex and sensitive nature To implement Trust and team policies/procedures and propose changes to practices if necessary

Your new company
Our healthcare consultancy firm is dedicated to delivering innovative solutions that improve patient care and operational efficiency in healthcare organisations. We pride ourselves on our expertise, commitment to excellence, and the positive impact we make on the healthcare sector.
Your new role
As an Accounts Payable Clerk, you will play a crucial role in our finance team, ensuring the efficient processing of all accounts payable transactions. Your meticulous attention to detail and financial acumen will support the smooth operation of the company's financial processes, contributing to our overall mission of providing exceptional healthcare consultancy services.

What you'll need to succeed

• Experience: Minimum of 3 years of experience in an accounts payable role.
• Qualification: Relevant accounting or finance qualifications are preferred.
• Skills: Strong attention to detail, excellent numerical and analytical skills, and proficiency in accounting software and Excel.
• Attributes: Good communication and interpersonal skills, the ability to work effectively within a team, and a proactive and organised approach to work.

What you'll get in return

• A competitive salary
• Remote Working (ad hoc days in the office)
• 4% Pension Contribution

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join our team!

We are seeking a highly organised, proactive, and discreet Personal Assistant to provide essential support to our busy teams in London four days a week

Do you have the ability to anticipate needs, thrive in a fast-paced environment, and can maintain the highest level of confidentiality? If you're ready to take on a dynamic role where your skills and attention to detail will make a real impact, we'd love to hear from you!

What you'll be doing...

You will play a pivotal role in helping our teams stay organised, meet deadlines, and execute projects with precision.

Key Accountabilities:

• Diary Management: Efficiently manage a complex diary, scheduling appointments, meetings, and coordinating events.
• Travel Arrangements: Organise domestic and international travel, including booking flights, accommodation, and transport
• Expense Management: Accurately track, process, and report expenses to ensure timely reimbursements.
• Communication: Professionally manage incoming calls, emails, and correspondence, ensuring timely responses.
• Project Coordination: Provide support on various personal and professional projects, helping to drive tasks forward.
• Research: Conduct research as required on a range of topics, delivering concise and actionable insights.

Working Pattern: Tuesday to Friday 9am-5pm (office based)

What can you bring?

In this role;

• Proven experience as a Personal Assistant or in a similar administrative role.
• Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
• Strong attention to detail and accuracy.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with Microsoft Teams.
• Ability to work independently as well as collaboratively.
• Unwavering discretion and commitment to maintaining confidentiality.

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
• Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays)
• Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

We have an exciting new job opportunity for an Admin Officer to join our client Wood Green Crown Court (HMCTS) is an agency of the Ministry of Justice.

This is a full time- temporary role for an ongoing 6 months with a view to extending the contract further.

this role will be working via our Agency Brook Street

Wood Green deals with the most serious criminal offences.

• IT skills essential to operate court systems
• general admin day to day dealing with counter enquires, telephone calls, emails and filing and any other ad-hoc duties
• Processing Court orders, liaising with parties within the court
• Will be a mixture of processing work and court clerking
• Scanning documents and transferring files
• Liaising with members of the judiciary
• Uploading documents onto electronic systems/databases
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• Will be strictly working in the office, not working from home

Skills required:

• Good excel skills
• Good organisation skills
• Good attitude
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

Salary: £13.98 p/h (with benefits of pension scheme and holiday.

Hours: 37 hours per week 09:00-17:00

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process. All start dates are pending the completion of checks.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!

Please apply online or contact Basheer at Basheer.Dawoud@ brookstreet.co.uk. Please remember to include your mobile telephone number, CV and the role you are applying for.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

About Flight Centre Travel Group

Flight Centre Travel Group is one of the worlds largest travel companies with over 12,000 employees globally - who we call 'Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say were a great place to work, we have the proof to back it up. Over the past 12 years weve been voted a 'Great Place to Work including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, were a bunch of travel lovers looking for more travel lovers to join our family.

About you

This is a 'hands on' role that requires an excellent knowledge and understanding of systems, processes and how consultants operate. This role provides administrative support to enable our corporate brands to function effectively in the best interests of our customers, minimising financial risk and to free up our selling staff from time-consuming administrative tasks.

Qualifications

• Experience as a consultant within a TMC min 1 year
• Experience with Protas and all Corporate systems
• Proficiency in MS Excel

Our award-winning work perks

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour - an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .

Your new company
A boutique legal firm is seeking a legal administrator/receptionist to join their team! This role will be based at the front desk where you will be supporting the smooth daily operations along with daily administrative support.
Your new role

• Answering the phone and transferring messages as appropriate
• Meeting and greeting clients and visitors
• Booking meeting rooms and ensuring they are kept presentable
• Organising catering
• Booking couriers and ordering supplies
• Updating library inserts
• Support with events
• Typing, copying, faxing and scanning
• Setting up meetings both in person and virtual

What you'll need to succeed
Experience working in a legal firm in a reception admin role
Ability to travel to the office 5 days a week

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Opportunity: Academic and Personal Care Assistant - SEN & SEND Support

Location: East London

Hours: Full-time/Part-time
Contract Type: Temporary - Ongoing
Salary: Competitive, based on experience

Are you passionate about helping students with special educational needs (SEN) and disabilities (SEND) succeed academically and personally? Join our inclusive team and make a meaningful difference in the lives of young learners!

We are urgently seeking an Academic and Personal Care Assistant to support students with SEN and SEND in both their educational progress and personal care needs. If you have a heart for supporting young people and want to be part of a dedicated team, this could be the perfect role for you.

Key Responsibilities:

• Academic Support: Assist students in the classroom, helping them to engage with lessons and activities, and provide one-to-one academic support where needed.
• Personal Care: Offer assistance with personal care tasks such as mobility, toileting, dressing, and feeding, ensuring dignity and respect at all times.
• Adapted Learning: Work with the teaching and SEND teams to modify learning resources and create an accessible environment that meets the needs of individual students.
• Emotional Support: Build trusting relationships with students, offering encouragement and understanding to help them overcome challenges and reach their goals.
• Inclusive Environment: Promote independence while ensuring that students feel supported and included in all aspects of college life.
• Collaboration: Work closely with teachers, SENCO, therapists, and families to ensure students receive holistic care and support that meets their academic and personal needs.

What We're Looking For:

• GCSE Qualifications
• Experience in supporting students with SEN and SEND in an educational or care setting.
• Compassionate and Patient: A caring approach and the ability to remain calm and positive in a variety of situations.
• Adaptability: Willingness to assist with both academic tasks and personal care, ensuring the well-being of students at all times.
• Strong Communication Skills: Able to effectively communicate with students, staff, and parents, adapting to the needs of each individual.
• Team Player: You will collaborate with a multi-disciplinary team to provide the best possible support for our students.
• Enhanced DBS on the update service

Why Work With Us?

We value diversity, inclusion, and the potential of every student. This role is your chance to join a supportive and enthusiastic team that works hard to create a nurturing environment where every student can flourish.

You'll be making a real difference, not just in the classroom, but in the daily lives of students who rely on your support to help them navigate college life with confidence.

Apply Today!
This is an urgent vacancy, and we are keen to fill it as soon as possible. If you're ready to take on this rewarding role, we'd love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Opportunity: Academic and Personal Care Assistant - SEN & SEND Support

Location: Hackney

Hours: Full-time/Part-time
Contract Type: Temporary - Ongoing
Salary: Competitive, based on experience

Are you passionate about helping students with special educational needs (SEN) and disabilities (SEND) succeed academically and personally? Join our inclusive team and make a meaningful difference in the lives of young learners!

We are urgently seeking an Academic and Personal Care Assistant to support students with SEN and SEND in both their educational progress and personal care needs. If you have a heart for supporting young people and want to be part of a dedicated team, this could be the perfect role for you.

Key Responsibilities:

• Academic Support: Assist students in the classroom, helping them to engage with lessons and activities, and provide one-to-one academic support where needed.
• Personal Care: Offer assistance with personal care tasks such as mobility, toileting, dressing, and feeding, ensuring dignity and respect at all times.
• Adapted Learning: Work with the teaching and SEND teams to modify learning resources and create an accessible environment that meets the needs of individual students.
• Emotional Support: Build trusting relationships with students, offering encouragement and understanding to help them overcome challenges and reach their goals.
• Inclusive Environment: Promote independence while ensuring that students feel supported and included in all aspects of college life.
• Collaboration: Work closely with teachers, SENCO, therapists, and families to ensure students receive holistic care and support that meets their academic and personal needs.

What We're Looking For:

• GCSE Qualifications
• Experience in supporting students with SEN and SEND in an educational or care setting.
• Compassionate and Patient: A caring approach and the ability to remain calm and positive in a variety of situations.
• Adaptability: Willingness to assist with both academic tasks and personal care, ensuring the well-being of students at all times.
• Strong Communication Skills: Able to effectively communicate with students, staff, and parents, adapting to the needs of each individual.
• Team Player: You will collaborate with a multi-disciplinary team to provide the best possible support for our students.

Why Work With Us?

We value diversity, inclusion, and the potential of every student. This role is your chance to join a supportive and enthusiastic team that works hard to create a nurturing environment where every student can flourish.

You'll be making a real difference, not just in the classroom, but in the daily lives of students who rely on your support to help them navigate college life with confidence.

Apply Today!
This is an urgent vacancy, and we are keen to fill it as soon as possible. If you're ready to take on this rewarding role, we'd love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Looking for an experienced Admin Team Leader with a background in property maintenance. We're hiring for a key role in the social housing division, focusing on damp and mould, roofing, and disrepair projects.

Location: Stratford (1 day a week from home)
Salary: £32,000

Benefits:

• Annual holiday increase after 1 year (up to 5 extra days)
• Long service awards for continuous dedication
• Perkbox (free coffees, cinema tickets, trips, and more)
• Paid volunteer day each year to support a cause that matters

The Role:
As Admin Team Leader, you'll support the property maintenance team by leading and organising administrative support for crucial housing projects. Your role will be essential in delivering smooth operations for teams managing damp and mould, roofing, and disrepair's.

Key Responsibilities:

• Lead and manage an admin team, ensuring timely and accurate support
• Oversee documentation, scheduling, and reporting to keep projects on track
• Work closely with field teams to ensure effective communication and coordination
• Respond to queries and maintain excellent service standards for tenants and stakeholders

Requirements:

• Proven experience in an administrative leadership role, ideally within property maintenance
• Familiarity with social housing sector and repairs (damp, mould, roofing, disrepair's)
• Strong organisational skills, attention to detail, and ability to multi-task

Ready to make an impact in social housing? Apply today to join our team!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

We are seeking a motivated and enthusiastic person with a keen eye for detail to join our Rheumatology Administration Team, primarily based in the Infusion Clinic.


Acting as a first point of contact for patients attending the department you will be checking patients in for their infusions, dealing with associated queries and working amongst a team delivering a high level of customer service. You will ensure patients are booked for follow up infusions and ensure waiting list is up to date and reviewed daily.

The successful applicant should be proactive and have excellent communication, good IT skills, be able to use initiative, and prioritise workloads for themselves and others to accommodate changing demands within the team and Rheumatology Service.

They will have key working relationships with all members of the administrative and clinical teams including nursing and medical staff, allied health professionals and support workers. They will act as the first point of contact (in phone and in person) in communication with patients, relatives and GPs and other external hospital staff / tertiary referrers.


This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and be a part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.



This advert closes on Monday 4 Nov 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen to join the complex discharge teams in the Heart, Lung Critical Care Clinical Group. We are seeking a highly motivated and enthusiastic Administrator to join the Complex discharge teams across Royal Brompton and Harefield Hospitals. The successful applicant must have excellent communication skills and an ability to work independently as well as part of teams that work on both sites (Royal Brompton and Harefield). The post is based at Harefield but will require the post holder to cover administration tasks at the Royal Brompton with occasional travel there. This is a full time position (37.5 hours). The complex discharge team comprises of social workers and clinical nurse specialist who are responsible to managing transfers of care from hospital and ensuring the provision of ongoing care. This involves liaison with multi agency and providers.

Please note: the vacancy may be closed early if there are high numbers of applications

The post holder will provide administrative support to the Complex Discharge teams across Royal Brompton and Harefield Hospitals. They will support the management of referrals to the complex discharge team and independently carry out patient initial assessments and screening to prepare for discharge from hospital. They will provide a direct link and interface between the discharge team and the hospital wards with regard to any active complex discharge team referrals. Where appropriate this will also include organising discharge follow-up with local community services, including GP surgeries. They will support with administration of Continuing health care and Fast Track for the complex discharge team. The post holder will assist teams with the tracking, collecting and interrogating patient’s notes when necessary. These duties will include answering the telephone, completing forms, data entry, diary management, taking messages, coordinating activities, placing orders for equipment and typing reports, letters etc. They will also be responsible for creating and updating data to report on delayed discharges

Our Heart, Lung & Critical Care Clinical Group has a breadth of enthusiastic and motivated staff, who are spread over 4 sites (Harefield, Royal Brompton,Guy’sand St. Thomas’ hospitals). There is strong clinical leadership and prideourselveson giving high quality care.


The Clinical Group is a specialty group caring for patients with Cardiovascular and Lung diseases, including congenital, inherited, newly diagnosed, transplantation, life changing treatment pathways and long-standing disease pathways. Patients come from all over the country witha huge numberform theSoutheastof England. We care for patients prior to hospital admission, hospital stay, preparation for discharge home or new accommodation and follow up. Our patients as with all specialities are getting older and thisbringsdifferent challenges to our clinical staff.


Main task and responsibilities



Patient/customer care (both direct and indirect)
• To complete initial assessments and screening forms in preparation for discharge
• To undertake specific support work through the use of competencies and protocols, to aid the discharge of patients, working alongside the multi-disciplinary team, including CHC and fast track.
• To participate actively as a member of the multidisciplinary team, and promote a multi professional approach to patient care, referring patient to other therapists as appropriate.
• To plan, manage and prioritise own workload.
• Collate monthly statistics.
• To provide administrative support for events
• To coordinate MDT meetings as required
• Provide administrative and ward support for teams as required.
• Undertake other administrative duties as requested including ad hoc assistance with project work.
• Work as an integral member of the administrative team and provide some reciprocal cover as appropriate.



Policy Development

o To familiarise self with social care and continuing healthcare legislation and procedure
• To be familiar with and comply with policies and involved in their regular review, in particular for discharge planning.
• To work collaboratively within the complex discharge teams to review current practice and care pathways, and assist in the development, implementation and monitoring of new ways of working to improve patient care and clinical interventions, improve efficiency and quality.
• To abide by Trust and departmental policies, procedures and legislations.



Service Development
• To participate in research and audit projects where appropriate.
• To participate in multi-disciplinary meetings
• To participate in evaluating the service on a regular basis eg. Patient satisfaction surveys, assisting with audits within own area and relevant project work.



People Management


• To receive regular appraisals and have an individual development plan, to help achieve personal and team objectives.
• Participate in training and make constructive use of supervision to enhance opportunities for personal and role development and contribute improvements to service quality.



Financial Management



o To place orders as required and support the management of equipment as required.



Communication
• To work as part of a multidisciplinary team to ensure the best services for patients.
• To utilise excellent communication skills in particular when assessing and evaluating patients.
• To participate in identified teaching, training, or education programmes, working collaboratively with supervising MDT professionals. This may include development, handouts and evaluation tools using appropriate IT packages etc., PowerPoint, Word, Excel and Publisher.
• To assist in the promotion of all associated services throughout the Trust and local area.
• Communicate effectively in both writing and verbally to colleagues, wider Trust, and external stakeholders, including all private out-patient services.
• Take minutes for meetings as required.
• Take accurate messages and refer to relevant service as required.
• To occasionally format letters and send reports to GPs and local community providers for patient post discharge.
•

Information management
• To be familiar with and able to operate all necessary computer programmes etc. Microsoft Office,PAS,Excel database, Access and EPIC
• To record own activity in EPIC accessing patient information through IT systems.
• To monitor and triage all appropriate referrals in conjunction with thedischarge coordinators.
• To maintain accurate summaries of patient assessments and reviews.
• To assist with and provide data management and informationas required by departments policy.



Other
• To carry out other duties as required including cover of annual leave, to support the clinical teams as required.



Further sections
• To abide by the Trust’s core behaviours for staff and other Trust policies including standing financial instructions, research governance. Clinical governance, patient and public involvement, codes and practices, and health and safety policies.



Other duties

To undertake any other duties commensurate with the grade as requested.



This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment is necessary in consultation with the postholder.


This advert closes on Monday 4 Nov 2024

Promote and formulate systems to ensure efficiencies in work place are in keeping with NHS standards and adhered to Provide information and administrative support to all clinicians Ensure call and recall system operate effectively to evidence performance. To work closely with the full Practice Team to coordinate follow-up appointments, flag up frequent users or non-engaging patients Lead in ensuring effective use of IT to support patient care within the Practice Stay up to date with all referral pathways / referral criteria and ensure that up-to-date information is available to referrers as well as patients, including on the practice website Identify developments which could be of benefit and make recommendations to the Practice Manager Lead on the introduction and proactive management of any new processes and initiatives Provide support to practice staff in correctly identifying and targeting patients for assessment and treatment Assist the Practice Manager in conducting incentive scheme audits and public health initiatives Supervise and oversee the administrative side of the referrals process for all care pathways (referrals in and referrals out for treatment or assessment) Ensure effective systems are in place for the smooth day-to-day running of the practice and good organisation of care across the interface between clinical services and patient administration Monitor practice systems to ensure optimal delivery of patient services Liaise with the Practice Manager with any complaints, feedback or breakdown in service