Total 23 Administrative / Clerical job vacancies in Tameside, SK14 1AL

Contract Type: Permanent

Salary: Grade C SCP 5 £24,790 - SCP 6 £25,183

Hours Per Week: 36

Base Location: Dukinfield Town Hall

Assessment Date: To be arranged

The Role

An opportunity has arisen to join the Community Response Service within Adult Social Care as a Telehealthcare Support Clerk. We are seeking a Telehealthcare Suppport Clerk with the passion to be at the forefront of providing services to the residents of Tameside.

As the Telehealthcare Support Clerk, your role is assisting the Service Co-ordinators, Tele healthcare Manager and Team Manager in all aspects of the development of tele healthcare service to Tameside residents. Your role will involve:

• Provision of an appropriate and courteous response to all forms of enquiries, taking messages and making telephone calls, making appointments etc. as appropriate.
• Provision of a reception service to all callers offering relevant advice / support as necessary
• Input / Extract and maintain information
• General enquiries
• Ensure accurate and complete data for the service area
• To provide a photocopying, filing, faxing and word processing service to the team.
• Developing and maintaining effective admin systems in line with the Community Response Service requirements, and ensuring that all computerised and manual systems are updated and maintained to the appropriate standard. This includes handling Community Response and Telehealth stock databases.

The Community Response Service provides a 24 hour, 365 days per year emergency response service to vulnerable people living within the borough of Tameside. The service responds to a variety of emergency situations and liaises with a wide range of other agencies as dictated by individual circumstances, in cases supplying and monitoring numerous Tele healthcare devices.

About You

You will complete an induction and be offered the relevant training and support to develop techniques and skills to respond to vulnerable service users.

You will be required to work a 36 hour working week, normally Monday to Friday

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

For further information about this role please contact the recruiting manager Joanne Selby, Andy Lawlor or Susan Laurent on 0161 342 5100.

Reference number - DPT443

Telehealth care worker job description and person specification profile

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Contract Type: Permanent

Salary: Grade C. Scale 5 - £17,215 to Scale 6 - £17,488 (actual salary)

Hours Per Week: 25

Base Location: Children’s homes across Tameside

Assessment Date: To be arranged

The Role

Children Services are looking to appoint a Team Clerk to work within their Residential Children's Homes.

The successful candidate will work in two of the five Children's Homes on a weekly rota and will be responsible for providing administrative support to the Manager of each home.

Duties will include: maintenance of staff records, word processing, petty cash claims, detailed note taking and ensuring all systems are kept up to date.

About you

You must be proactive, highly motivated & organised and have the ability to work as part of a team. A good level of IT competence is needed to work with database, spreadsheets and word processing tasks on a daily basis.

You should be able to demonstrate the ability to communicate with colleagues and service users and their carers. In addition, you will be expected to participate in the development and continual improvement of this part of the service.

Although it is not essential that you have a sound knowledge of Looked after Children you must feel able to work in a child centred environment which at times can be challenging.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. This position is subject to Enhanced with Barred List Disclosure Procedures.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 344 2508 or karen.scase@tameside.gov.uk

Reference Number: DPT424

Job Description and Person Specification Profile

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Please view the attached job description and person specification to view the full details about the role

An exciting and challenging opportunity has arisen for a dedicated, enthusiastic individual to join our administrative team to provide secretarial\clerical support to the Psychiatry Medical teams within the Learning Disabilities & Forensic Directorate.

The applicant will be the central point of contact for the Psychiatry team in North Lincs and will work alongside the current Medical Secretary in Doncaster to provide 2 days support, the successful candidate will also provide annual leave / sickness cover to the Doncaster medical support team where applicable. The environment is very fast paced and the ability to work to tight deadlines is essential. The applicant must also work well as part of a team to provide comprehensive administrative support to ensure the service runs efficiently and productively.

The post holder will be required to liaise with our service users and family members, managers and staff at all levels, and other multi-disciplinary agencies, therefore candidates must have good verbal and written communication skills. Audio Typing is a big part of this role, so it is essential that you have experience in this field.
• Clinical Support
To prepare clinic lists, room space and all necessary documentation prior to clinic sessions
• Diary management for the consultant and members of the medical team including all aspects of meeting bookings and MDT meetings and ensure consultants and members of the medical team are fully prepared for meetings
• Set up and maintain SystmOne rotas
• Effective organisation and scheduling of clinics and appointments; cancelling, re-arranging and sending letters as appropriate
• Book home visits including liaison and contact with patients/service users and other professionals
• Arranging cross cover for consultants and members of the medical team for clinical sessions as required
• Record and maintain consultant and members of the medical team activities as appropriate
• Typing of reports specific to service area i.e. MH tribunal Reports, Discharge Summaries, Section 136 Assessments, Inter ward Transfer Reports, Daily Progress notes and Inter transfer Discharges within agreed timescales.
• Typing of letters to GPs, other general correspondence and clinic sessions sometimes of a distressing nature
• Audio typing of consultant/medical correspondence, sometimes of a distressing nature
• Organise/obtain/ return medical case notes from other agencies and ensure that the appropriate monitoring system is maintained

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf

Please view the attached job description and person specification to view the full details about the role


This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

Contract Type: Fixed Term Contract (for 6 months)

Contract Reason: Specific Project

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade C. SCP 5 £24,790 - SCP 6 £25,183

Hours Per Week: 36 hours

Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL

Assessment Date: To be arranged

The Role

This role will work within the temporary accommodation team in supporting households placed into emergency accommodation to find alternative accommodation.

You will be providing administrative support to a number of households providing a holistic and wrap around support model to ensure a timely move on into sustainable accommodation is in place.

You will be ensuring all relevant paperwork is completed with households in emergency accommodation including applications to housing providers, completing tasks from Personalised Housing Plans and ensuring benefit maximisation is in place.

You will be expected to work in a hybrid way including carrying out visits to temporary accommodation locations and partner agencies in order to support in the completion of paperwork.

You will also be expected to support the team in the prevention of homelessness wherever possible, chasing documents and ensuring paperwork is competed along with providing the first point of contact within the reception area of the team.

You will be part of a very busy and fast paced service providing the statutory homelessness function.

About You

You will have:

Experience of working with households with complex difficulties

Worked in a Housing or support related field of work previously.

Excellent IT skills and the ability to work on your own as well as part of a team.

Be able to work on your own initiative to find solutions

Excellent interpersonal skills: able to build relationships with people at all levels, manage and resolve conflicts, influence others and challenge unacceptable practice.

Ability to show compassion to others in extreme and difficult situations.

Knowledge of the benefit system including housing benefits and universal credit

Excellent written and verbal communication skills and the ability to present information coherently and concisely to different audiences.

Understanding of the council’s statutory duties and powers and procedural rules with the ability to advise others on their meaning.

Excellent understanding and management of customer expectation including where customers have additional support or other needs.

Excellent verbal communication skills and the ability to present information to different audiences.

To meet Tameside Council’s standard of attendance.

A willingness to be flexible in a changing environment.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Unfortunately, at this time we are not able to offer sponsorship.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 342 3848 or carol.halton@tameside.gov.uk

Reference Number: DPT410

Job Description & Person Specification Profile

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Clerical Officer -Band 2
37.5 hours - Permanent

We are currently looking for an enthusiastic individual to join our Central Admin Clerical Support team. This post will support the transfer of children’s community health records that are moving into or out of Tameside & Glossop. The child health record follows the child and family when they move GP or move area and provides a failsafe to ensure that all children, including those not registered with a GP, have been offered and have access to vital public health services.

The Central Admin Team is based at Selbourne House in Hyde and currently provides administration provision to a number of community clinics throughout Tameside and Glossop that support Health Visiting and School Nursing. The support consists of the safe receipt of electronic/paper records, alongside the safe removal out of electronic/paper records from and to other healthcare trusts. All movement of records are recorded on to electronic spreadsheets to ensure clear audit processes are in place.

Days of work will be Monday to Friday 37.5 hours per week, working 9.00 until 17.00.



To liaise with Child Health Information Services as well as Tameside & Glossop Health Visiting and School Nursing Services to ensure children’s community health records are transferred in a timely manner. It is imperative that the successful candidate is able to follow processes and procedures and they must be meticulous in their approach. A key requirement of the role is for the successful candidate to be able to use Microsoft Excel efficiently as data inputting and spreadsheet formulation is a large part of the role.

The main form of communication is via email and telephone. The successful candidate will be required to respond to daily queries from internal and external organisations therefore applicants should be excellent communicators with good written skills. Excellent attention to detail is essential, together with the ability to work to deadlines. In addition it is a necessity that applicants have a good standard of typing and IT skills.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.


The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.



This advert closes on Friday 8 Nov 2024

We are looking for Admin to join one of our client's teams in Ashton-under-Lyne OL6 9RW

Job title: Admin

Location: Tameside Hospital, OL6 9RW

Temp: 04/11/2024 - 03/05/2025

Timings: 08:30 am - 5 pm

Pay rate: £12.05 per hour

Dbs: Basic DBS is required ( If you do not have DBS, we will process it for you)

Main Duties include:

• Scanning physical documents into electronic formats.
• Filing and organizing documents (both digital and physical).
• Retrieving documents for team members or managers as needed.
• Archiving outdated documents for long-term storage.
• Chasing subcontractors for updates on progress, invoices, or documentation.
• Maintaining accurate subcontractor records (contacts, agreements, compliance).
• Tracking and reminding subcontractors of deadlines.
• Scheduling and coordinating meetings.
• Assisting with generating reports, spreadsheets, or presentations.
• Entering data related to performance metrics.
• Providing general administrative support (emails, calendar management).
• Monitoring and ordering office supplies.
• Managing incoming and outgoing mail (including emails).
• Occasionally assisting with customer or client queries.

Requirement:

Must have Admin experience and Basic DBS is required

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Before applying, please view the attached job description and person specification to view the full details about the role. If you are interested in this exciting apprenticeship opportunity, please review the attached eligibility document.

A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust.


We currently have an opportunity for a highly motivated and experienced administrator to work within the Inpatient Mental Health Services based in Scunthorpe. The service works with individuals with mental health problems and is made up of a range of staff, including social workers, occupational therapists, nurses, psychiatrists, psychologists, as well as administrative support, which is vital to the running of the service. The work is both varied and interesting and you will be a valued member of a supportive team.


RDaSH are offering this post along side the opportunity for you to complete an apprenticeship qualification [relevant to your role]. As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

The successful applicant will be required to provide a full range of, administrative and support services, based within a busy reception area. This will include the preparation of confidential correspondence, arranging and taking minutes of meetings, typing, inputting and retrieval of data on Health and Social Services systems and other varied office and organisational tasks. You should be able to demonstrate good interpersonal and communication skills and be able to manage competing demands and organise your work effectively to work to deadlines.

· To provide administrative support including general typing, data entry, photocopying/scanning documents & filing as required.

· To provide administrative support to the CRHT (Crisis Resolution and Home Treatment Team) for the scanning of documents and dealing with closures via the electronic patient database system.

· Undertake any photocopying and collation of Information Governance notes requests as required.

· To provide records for clinical staff as and when required via the service’s filing system or via the offsite storage system as directed by the line manager.
• To maintain entry and exit systems for the main building in line with Trust policies and procedures.
• To maintain accurate room booking diaries for effective planning.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf

Before applying, please view the attached job description and person specification to view the full details about the role.

If you are interested in this exciting apprenticeship opportunity, please review the attached eligibility document.


This advert closes on Wednesday 30 Oct 2024

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Salary: Grade D. SCP 7 £24,294 - SCP 10 £25,545

Hours Per Week: 36 Hours Per week

Base Location: Tame Street, Stalybridge, Tameside, SK15 1ST

Assessment Date: To be arranged

The Role

We are seeking a highly organised and detail-oriented Clerical Officer to join our dynamic team. The successful candidate will provide essential administrative support, ensuring the smooth and efficient operation of our office.

This role requires excellent written and communication skills, a proactive attitude, and the ability to multitask in a fast-paced environment.

About You

You should have proven clerical experience, be proficient in Word, Excel, PowerPoint, and Outlook and have strong attention to detail.

If you are a motivated individual with a passion for administrative work and a desire to contribute to the success of our teams, we would love to hear from you.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 07870883698 or bev.hursthouse@tameside.gov.uk

Reference Number: DPT388

Job Description & Person Specification Profile

Contract Type: Permanent

Salary: Grade G. Scale 23 - £32,076 to Scale 28 - £36,648

Hours per Week: 36

Base Location: Ashton Old Library, Old Street, Ashton-Under-Lyne, OL6 7SG

Assessment Date: To be arranged

The Role

In the Leaving Care team, you will play an important part in our continuing commitment to achieve the best possible outcomes for all our care experience young people.

You will have the opportunity to lead the Pathway Planning process and support our children and young people to aim higher and to achieve their aspirations.

About You

With excellent knowledge and understanding of the duties placed on the Local Authority for care experience young people, you will have a comprehensive understanding of pathway planning processes and partnership working in supporting young people to make successful transition to adult life.

You will have the knowledge and understanding in delivering high quality support, advice and guidance in line with the corporate parenting principles, the Children Act 1989, Volume 3 and the Children (Leaving Care) Act 2000.

Why Work For Us?

We recognise that our staff are our most important resource and asset. You will receive regular supervision and work in a supportive culture where we are ambitious about delivering effective social work practice and supporting you to be the very best you can be.

In Tameside we like to look after our employees and also offer a fantastic range of employee rewards and benefits, including:

• Minimum of 28 days (plus bank holidays) leave each year, with the option to buy additional leave
• Health and wellbeing support
• Salary sacrifice schemes
• Family friendly policies, including maternity, paternity and adoption leave
• Access to the Local Government Pension Scheme
• Discounts at local shops, health & fitness clubs, restaurants and much more
  

Our rewards and benefits package can be viewed here

Apply today to be part of our continuing success story!

For further details about this role or informal discussion, please contact Deborah Smolka-Obrien, Service Unit Manager on deborah.smolka-obrien@tameside.gov.uk

We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. This position is subject to Enhanced with Barred List Disclosure Procedures.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English in the person specification.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Reference Number: DPT355

Job Description and Person Specification Profile

Contract Type: Permanent

Salary: Grade C. Scale 5 - £23,500 to Scale 6 - £23,893

Hours Per Week: 36

Base Location: Hyde Town Hall, Market Street, Hyde, SK14 1A

Assessment Date: Thursday, 31st October 2024

The Role

The core values of our service are: Kindness; Curiosity; Connection; Authenticity and; Reflection. Our mission is: Applying psychology collaboratively to facilitate change through hope and creativity.

We are growing service looking for administrative support. We work directly to support Tameside Children and Families.

In this role you will be working with the team and an experienced and efficient administrator to ensure that Educational Psychology advices and reports are proof read, saved and distributed. You will assist with record keeping, invoicing, become familiar with internal systems and support with enquiries to the service. You will also be supporting with purchasing items/training for the service.

Although this is a full time position, part time working hours may be considered.

About You

We are looking for someone who will:

• Be able to work collaboratively with our existing administrative assistant and the wider team.
• Understand the sensitive and confidential nature of our work.
• Is a good communicator and respond in a professional and caring manner to concerned parents/carers.
• Support the financial aspects of working within a traded service.
• Will be confident in their ICT skills, including around Microsoft word and excel.
• Who is happy to learn new skills.
• Wants to be part of a supportive and dynamic team.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Our rewards and benefits package can be viewed here

For further details about this role or an informal discussion please contact Hannah Hulme, Education Psychologist on Hannah.Hulme@tameside.gov.uk

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Reference Number: DPT351

Job Description and Person Specification Profile

Contract Type: Fixed Term Contract (for 6 months)

Contract Reason: Specific Project

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade C. SCP 5 £23,500 - SCP 6 £23,893

Hours Per Week: 36 hours

Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL

Assessment Date: To be arranged

The Role

This role will work within the temporary accommodation team in supporting households placed into emergency accommodation to find alternative accommodation.

You will be providing administrative support to a number of households providing a holistic and wrap around support model to ensure a timely move on into sustainable accommodation is in place.

You will be ensuring all relevant paperwork is completed with households in emergency accommodation including applications to housing providers, completing tasks from Personalised Housing Plans and ensuring benefit maximisation is in place.

You will be expected to work in a hybrid way including carrying out visits to temporary accommodation locations and partner agencies in order to support in the completion of paperwork.

You will also be expected to support the team in the prevention of homelessness wherever possible, chasing documents and ensuring paperwork is competed along with providing the first point of contact within the reception area of the team.

You will be part of a very busy and fast paced service providing the statutory homelessness function.

About You

You will have:

Experience of working with households with complex difficulties

Worked in a Housing or support related field of work previously.

Excellent IT skills and the ability to work on your own as well as part of a team.

Be able to work on your own initiative to find solutions

Excellent interpersonal skills: able to build relationships with people at all levels, manage and resolve conflicts, influence others and challenge unacceptable practice.

Ability to show compassion to others in extreme and difficult situations.

Knowledge of the benefit system including housing benefits and universal credit

Excellent written and verbal communication skills and the ability to present information coherently and concisely to different audiences.

Understanding of the council’s statutory duties and powers and procedural rules with the ability to advise others on their meaning.

Excellent understanding and management of customer expectation including where customers have additional support or other needs.

Excellent verbal communication skills and the ability to present information to different audiences.

To meet Tameside Council’s standard of attendance.

A willingness to be flexible in a changing environment.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager on 0161 342 3848 or carol.halton@tameside.gov.uk

Reference Number: DPT325

Job Description and Person Specification Prolile

Clerical Officer -Hyde
Permanent
37.5 hours a week

We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within a locality providing full clerical support to Health Care Professional teams that are based within the community clinics.

Working as part of a team, the post holder will act as the first point of contact for all community service users therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks. Community clinics currently operate between the hours of 8.00am and 5.00pm, Monday to Friday, however the Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.

This post will be working within the Hyde Locality covering Union Street Clinic, Hattersley Clinic, and supporting Selbourne House. The hours of work for this post will be 8.30am to 16.30pm, 9.00am to 17.00pm Monday to Friday on a shift pattern rotational basis.

This job description is issued as a guideline to help you understand the duties you will be initially expected to undertake. It may be changed from time to time to meet new working requirements after discussion between you and your manager.

Along with the designated tasks the successful candidate will acquire an understanding of the duties and responsibilities of colleagues to become an active and proficient member of staff.

The designated person will provide full clerical support to the Health Care Professional teams based in community settings.

As part of a team, the designated person will be the first point of contact for all community service users.

The post holder will be familiar with a full range of clerical tasks and undertake specific duties. The post holder will be undertaking tasks requiring strict confidentiality.

The post holder may be required to work from any community healthcare base according to the needs of the service.

The service operates between the hours of 8am to 8pm using a rota system.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.


The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.



This advert closes on Sunday 6 Oct 2024

Booking Clerk - Band 2 - Permanent

Full Time post.

We are looking to recruit an enthusiastic individual to join our busy administration team in providing a professional and effective Outpatient Booking and Scheduling Service for the Trust.

The Booking and Scheduling Clerk post will currently require cover of shifts between 8am and 6pm Monday to Friday, booking and scheduling within the department, with the main part of the role supporting the clinic cancellation and template team.

The role requires an enthusiastic, competent and proactive individual with an appreciation and understanding of the confidential nature of the work.

Applicants should be excellent communicators with good telephone skills and have the ability to deal with the general public on a daily basis and maintain a positive approach to customer care.

Computer literacy is essential as you will be required to input and extract information from a number of Trust Patient Administrative Systems.

Responsible for providing an efficient and high-quality service to support the Central Booking Office in the management of outpatient appointments and referrals whilst maintaining a high level of accuracy and confidentiality at all times.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.





The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.



This advert closes on Sunday 8 Sep 2024