Total 47 Administrative / Clerical job vacancies in Talbot Green, CF72 9WB

ADMINISTRATIVE ASSISTANT POSTS
VARIOUS DEPARTMENTS
GRADES: 4 to 6
STARTING SALARY: £23,500 to £25,545 per annum (dependent on Grade)

South Wales Fire and Rescue Service (SWFRS) is committed to making our communities within South Wales safer by reducing risk. To achieve this, we know that we need to invest in attracting, retaining and developing the best people for every position across the organisation.

Alongside our Operational and Control Firefighters, we have approximately 250 members of corporate staff who provide valuable support in maintaining the emergency response service to the South Wales community. You could be one of them, sharing your own individual skills and enthusiasm within the organisation to help improve ways of both learning and working.

 Would you like to become a part of an organisation that is committed to protecting and serving our local communities?
 Do you enjoy working as part of a team?
 Do you like supporting others and would like to work in a dynamic work environment?

If you answered yes to the above, we are looking for flexible individuals who are interested in filling various administrative roles in the following departments:

• Business Support and Secretariat
• Finance
• Human Resources:
• Information Computer Technology (ICT)
• Training Centre
• Operations
• Operational Risk Management (ORM)

SWFRS wishes to develop a talent pool from which to recruit as and when roles (temporary, permanent, full time or part time) become vacant. Candidates who are successful in the talent pool selection process will be placed on a holding list for up to 6 months.

Applications are invited from candidates with suitable experience and qualifications as outlined in the Person Specification.


HOW TO APPLY:

To apply for this role, candidates should read the following eligibility criteria in full and respond in detail to the 5 outlined shortlisting criteria through attaching the shortlisting document to their online application.

Shortlisting criteria:

1. Please outline how you meet the following experience and qualification criteria for this role:
1. Minimum GCSE Grade C or above in English Language and Mathematics OR equivalent qualifications (e.g. Essential/Key Skills Level 2).
2. Proven experience of using Microsoft Office Packages, including Word, Excel and Outlook.
3. Experience of working in an administrative role.
2. Please outline how you look for opportunities to learn and develop your skills and behaviours
3. Please outline how you value and appreciate differences in people and treat everyone with kindness and respect
4. Please outline how you plan ahead and prioritise your work, managing time effectively to get things done within set timescales
5. I am open to and positively engage with new ways of working

Application forms should be completed online through our e-recruitment system, which can be accessed via our website: https://www.southwales-fire.gov.uk/working-with-us/latest-vacancies/. During the process applicants are encouraged to check all email folders for system generated updates. If a paper version is required, please email: personnel@southwales-fire.gov.uk. WE DO NOT ACCEPT CV’S AS PART OF THE APPLICATION PLEASE COMPLETE THE ONLINE APPLICATION IN FULL UPLOADING YOUR SHORTLISTING CRITERIA IN THE SUPPORTING EVIDENCE SECTION USING THE TEMPLATE PROVIDED.

External candidates - Please note that appointments into this role are conditional upon undertaking an Enhanced with Barred List(s) Disclosure and Barring Service (DBS) check. Please be aware this check will pick up any spent and unspent convictions or cautions. Prior to any formal offers being made successful applicants will be required to undertake a Drug and Alcohol Test.

Closing date for the receipt of applications forms is 12:00 midday Monday 2nd September 2024.

The selection process will take place between the 9th and 20th of September 2024.



All documentation is available in both Welsh and English and we welcome communication in either language. Applications submitted in Welsh will not be treated less favorably. Candidates successful at the shortlisting stage will be given the opportunity to confirm their language preference for interviews and assessments (including paperwork, verbal introductions, and interview questions). Arrangements will be confirmed following invitation to interview and may include Translation and/or Simultaneous Translation.

We believe in the true value of a diverse workforce and encourage applications from all sectors within the community.

What's involved with this role:

Temporary Administrative Assistant – Resources

Job Ref: AFC RQ1330708

Pay Rate: £13.00 per hour PAYE

Hours per week: 35 Monday – Friday, normal working hours

Role Length: This opening assignment is for 1 month until further notice

City: Winson Green, Birmingham

Enhanced DBS disclosure required for this role

The successful candidate will perform varied administrative tasks including photocopying, filing, data input and collation, amending directories, operating manuals, replenishing stationery and operating systems etc.

Key Responsibilities:

Minuting local meetings, producing letters, reports and other documents using Information Technology including email and internet.
Working collaboratively as part of a team and provide help and support to other team members.
Booking travel arrangements, accommodation for members of the team, and ensure that they have knowledge of the agreed itinerary and that they are kept up-to-date of appointments and bookings.
Keeping up-to-date and accurate records of financial transactions following or as a result of inputting and retrieving data from information systems, including the payment of invoices, purchase orders, holiday records and petty cash.
Arranging room bookings, ensuring that meeting rooms are set up and maintained, arranging the provision of refreshments when required.
Maintaining telephone communication (including switchboard- where appropriate) both in and out of the office ensuring messages are processed and other enquiries dealt with in the appropriate manner.
Processing incoming and outgoing mail as required.
Undertaking reception duties, and in so doing to welcome internal and external visitors in a friendly and professional manner and direct them to an appropriate staff member as required.



NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.



Qualifications:

Business Administration S/NVQ Level 2 or equivalent qualifications or equivalent work experience.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Confident communicator with the ability to deliver and manage basic written and oral communication effectively.
Excellent organisational and administration skills.
Ability to prioritise tasks according to deadlines and produce accurate work.
Ability to apply numeracy and literacy skills, to the duties of the post.
Ability to follow written and verbal instructions and agreed processes, to set standards and timescales.
Good attention to detail with the ability to learn new processes and demonstrate good practice to others,
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

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Job Ref: AFC RQ1330708


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Communicate with Clinicians, patients, nurses, managers, administrative staff, relatives, GPs, Reps and other Health Boards. Act as the first point of contact for the Consultant and their team. Deal with patients, relatives and members of the public as and when they arrive at the office in person, take appropriate action. Deal with them with tact, sensitivity and confidentiality. Liaise effectively with other internal departments e.g. Wards, Theatres, Medical Records and Radiology. Liaise effectively with external organisations, General Practices, other hospitals, Social Services and as required Coroners Office, Police, Courts and Prison Service. Liaise effectively with medical, nursing and administrative colleagues at all levels in the organisation. RSA III or equivalent level of knowledge or experience. ECDL certification or equivalent, would be desirable. Ability to use audio typing equipment. Knowledge of medical terminology. Good understanding of Office Software packages (Word-processing, Spreadsheets, Databases, Email and Presentation) Excellent communication/telephone skills and the ability to deal with staff at all levels. Ensure that complaints from patients or their relatives are handled appropriately and where necessary the complainant referred on to the appropriate person / department. Post holder is required to make judgements on facts and situations which require analysis, and which are on-going, e.g. re-scheduling of Consultants appointments and commitments, dealing with queries from service users and providing results by telephone when appropriate. Consultant's additional duties, for example: research, audit or managerial responsibilities etc. Setting up proformas in order to undertake database research work for audit purposes. Co-ordinating patient pathways Ensure that all relevant persons / departments are notified of planned leave for the Consultant and their team including completion of clinic reduction/cancellation slips and notification to Theatres. Ensure that patient case notes are handled efficiently and securely using WPAS and Tracker. File documents in patient notes according to Health Board Procedure. Deal appropriately with abnormal / urgent investigation results by bringing to the attention of appropriate persons. Provide general non-clinical advice to patients attending for anaesthetic assessment, arranging appropriate times and dates for admission. Follow Health Board/statutory policies and procedures in the safe storage of information, i.e. Caldicott confidential patient information. Follow Health Board policies and procedures in the use of Information Technology security. Implements secretarial and administrative policies for own area. To ensure maintenance of adequate levels of stocks of stationery, participating in Departmental procedures for ordering. If required manage donations from patients according to Health Board Policy To participate and assist in the training of new staff in the use of new technology and developments in secretarial practice, where appropriate. Supervise the assistant medical secretaries and when necessary provide training for new assistant medical secretaries on appointment. When required cover the absence of Medical Secretary Colleagues. To support junior doctors, within the Department, during their induction period, offering advice and guidance on Health Board and departmental procedures and that of the local area

You will be able to find a full Job Description and Person Specification attached within the supporting documents section.

Following appropriate systems, procedures, policies and processes, ensuring efficient and accurate typing skills are performed and that timely communication is carried out to allow the patients to experience a smooth journey at all times. Assist the consultants secretaries within the Urology Department by providing direct support within the consultants medical teams

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The LD&A directorate provide a range of services for children and adults with a learning disability, including specialist multi-disciplinary community services, intensive support services, specialist respite services and inpatient assessment and treatment services. The multi-disciplinary, Intensive Support Team provide a highly specialist service for with adults in Coventry, Warwickshire & Rugby who have a diagnosed Learning Disability who may also be Autistic as well as other complex needs. People are referred to the team for highly specialist, intensive intervention around mental illness and /or behaviours that may be challenging. The team work collaboratively with the core Community Learning Disability team colleagues, , trust mental health colleagues, social care, families, carers, Commissioners and private care providers. The services primary purpose is to provide person centred clinical interventions to avoid inappropriate admissions to mental health and specialist hospitals. Also, to support successful discharge for clients from those hospitals back into the community. Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull. The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, with experience of word processing to include report writing, excel, data entry, email and audio typing. Knowledge of digital dictation would be desirable. Accurate data recording on patient electronic systems. Knowledge and experience of procurement and ordering. Previous experience of working within a health care setting would be desirable. Any applicants will be shortlisted and interviewed in accordance with the Trusts Recruitment and Selection Policy.

The post-holder will need to share our values of compassion, respect and empathy towards service users, carers, and colleagues whilst maintaining the highest standards of courtesy, confidentiality and tact. In addition, you will need to have appropriate computer skills to be able to undertake data inputting, collation of information, use of e-mails, etc. Full training will be provided for systems use, eg Carenotes (patient system), tracking, etc. Please note that the successful candidate will require a DBS check. Any applicants will be shortlisted and interviewed in accordance with the Trusts Recruitment and Selection Policy. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Organising teaching and education days for staff; booking rooms and hospitality, advertising, booking in staff, photocopying materials, supporting logistics (in conjunction with systems admin team) To administer incoming and outgoing post as necessary, and to undertake filing, archiving and other administrative roles. To be involved in continuous review of systems and To assist with analysis and monitoring of performance and activity, making use of a range of Support the band 4 Administrators in the referral management and appointment booking processes including timely saving of referrals received via the Service Generic To work as part of a team and when necessary, assist colleagues in their workloads and provide cover for them during absence.To provide general non-clinical information and guidance regarding the Urgent Response Services to the referrers, patients, carers and the general public, in an appropriate manner

The post-holder will need to share our values of compassion, respect and empathy towards service users, carers, and colleagues whilst maintaining the highest standards of courtesy, confidentiality and tact. In addition, you will need to have appropriate computer skills to be able to undertake data inputting, collation of information, use of e-mails, etc. Full training will be provided for systems use, eg Carenotes (patient system), tracking, etc. Please note that the successful candidate will require a DBS check. Any applicants will be shortlisted and interviewed in accordance with the Trusts Recruitment and Selection Policy. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Responsible for faxing and photocopying as identified by the appropriate member of staff, which may include confidential or sensitive information, ensuring any confidential material not required is disposed of correctly. Attend departmental meetings as appropriate. Provide non-clinical information or guidance to patients/relatives. Distribute/redirect as required clinical and patient correspondence. Communicate with and promote good working relationships with medical, midwifery, other health professionals and outside agencies or tertiary hospitals as appropriate, helping and dealing with enquiries orally, written and electronically. Liaise with other departments e.g. Radiology to check scanning appointment times, Physiotherapy, ECG department and many more. Liaise with Consultants/Medical Staff/Midwifery staff regarding DNA & UTA guidelines. Liaise with Medical staff/Clinic staff regarding clinic availability slots. Support Multi-disciplinary working, liaising with outside agencies, medical staff and management. Check rotas to ensure rescheduling of clinics where appropriate. Ensure the provision of accurate statistical data and other information in accordance with the statutory requirements. Assist with general clerical duties as necessary including receiving, delivering and sorting mail. Attend education and training activities in line with Departmental and Organisational objectives as agreed. Take responsibility for personal development and education. Participate in the PADR process both as an individual and being responsible for the completion of PADRs for specific staff under the Manager. Maintain high-level of operational understanding of Health Board Policies to ensure consistent and appropriate application at all times. Personal duty of care for the safe use of equipment. Work in a busy, sometimes stressful environment in a safe, organised manner and report all faults, damage and accidents promptly to the Clinic Sister/Midwifery Matron You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.