Total 7 Administrative / Clerical job vacancies in Redhill, RH1 5RH

Type letters of referral for patients using EMIS and Lexacom. Type general correspondence, reports, contracts, job descriptions etc at the request of the Practice Manager using the computer word processing package provided. Photocopy reports, correspondence, schedules etc as required. Issue fee notes for completion of reports, claim forms etc as appropriate. Attend training sessions as considered appropriate by the Practice and maintain electronic learning on Bluestream Ensure out-going mail is posted at the end of the day. Liaise with patients, hospital and outside agencies, as necessary. Provide reception cover to help reception when needed Be included in the receptionist Saturday rota Show receptionists how to send referrals electronically Keep referral database up to date Coding for Practice Manager and GP Partners such as TWR coding and so on Manage worklists on ERS Take minutes for practice meetings and other meetings when asked Mange the secretaries email address Manage the Docman email address Manage tasks on Emis and workflow on Docman Process and send referrals electronically, by post, child portal etc when needed to i.e. when receptionists are short staffed Any other reasonable tasks as requested by Practice Manager or GP Partners

Key Responsibilities: 1. Secretarial Duties a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Maintaining up to date spreadsheet for two week wait referrals f. Actioning all incoming email g. Acting on electronic tasks sent by the GPs in a timely manner h. Prioritising urgent GP requests/referrals appropriately i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records j. Inputting data into the patients healthcare records as necessary k. Processing referrals using the electronic referral system (ERS). Review the e-Referral work lists and action tasks accordingly, liaising with patients when necessary l. Processing requests for information i.e. Insurance/solicitors letters and DVLA forms m. Clinically coding data on EMIS Web n. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately o. Managing all administrative queries as necessary p. Carrying out system searches as requested q. Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested 2. General Administration 2.1. Maintain an efficient filing system, effective administrative procedures and carry out general office duties 2.2. Co-operate and participate as required in any audit / research projects within the practice 3. Administration & Information Technology 3.1. Maintain up to date directory of referral addresses and modes of referral 3.2. Action workflow, emails and tasks on a daily basis to ensure response times are achieved 3.3. Report any breakdowns or IT issues to the relevant nominated individuals within the Practice 4. General 4.1. Adhere to all practice policies, procedures and protocols, ensuring compliance with CQC, Health & Safety, Confidentiality, Data Protection and Employment Legislation 4.2. Be flexible during sickness/holidays of other team members and provide cover as required. 4.3. You will be required to complete annual training and you may be required to attend external training.

Key Responsibilities: 1. Secretarial Duties a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Maintaining up to date spreadsheet for two week wait referrals f. Actioning all incoming email g. Acting on electronic tasks sent by the GPs in a timely manner h. Prioritising urgent GP requests/referrals appropriately i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records j. Inputting data into the patients healthcare records as necessary k. Processing referrals using the electronic referral system (ERS). Review the e-Referral work lists and action tasks accordingly, liaising with patients when necessary l. Processing requests for information i.e. Insurance/solicitors letters and DVLA forms m. Clinically coding data on EMIS Web n. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately o. Managing all administrative queries as necessary p. Carrying out system searches as requested q. Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested 2. General Administration 2.1. Maintain an efficient filing system, effective administrative procedures and carry out general office duties 2.2. Co-operate and participate as required in any audit / research projects within the practice 3. Administration & Information Technology 3.1. Maintain up to date directory of referral addresses and modes of referral 3.2. Action workflow, emails and tasks on a daily basis to ensure response times are achieved 3.3. Report any breakdowns or IT issues to the relevant nominated individuals within the Practice 4. General 4.1. Adhere to all practice policies, procedures and protocols, ensuring compliance with CQC, Health & Safety, Confidentiality, Data Protection and Employment Legislation 4.2. Be flexible during sickness/holidays of other team members and provide cover as required. 4.3. You will be required to complete annual training and you may be required to attend external training.

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.