Total 3 Administrative / Clerical job vacancies in Ipswich, Suffolk, IP4

Due to progression within the hospital we have exciting opportunities within the Ophthalmology Department in our admin and reception team.

We are looking for vibrant, confident people to join the team to help deliver a high quality service in the department. Excellent communication skills and attention to detail are a must.

You must have basic keyboard skills and have a clear and confident telephone manner. Ideally, you will have previous experience in a similar environment within an NHS setting. You will need to have excellent organisational skills as this is a fast paced environment to work in.

This role will involve liaising with medical secretaries, admissions team and clinical staff to ensure the timely and efficient day-to-day operation of all clinics.

Previous applicants need not apply
• To provide general reception and clerical support to the Ophthalmology team
• To act as front of house receptionist, greeting patients and their carers/relatives
• To use the relevant IT systems to register patients and make appointments as required.
• Support the administrative processes associated with outpatient clinics / referrals / inpatient referrals
• To answer telephone enquiries in an efficient manner and ensure appropriate follow through using initiative to deal with routine enquiries and referring complex queries to the relevant medical secretary.
• Maintain efficient electronic and manual filing systems, including the sorting and collation of all patient notes / results into the relevant patients’ hospital notes.
• To liaise with the wider clinical team/Medical Secretaries/Consultants accordingly.
• To undertake other clerical duties as requested e.g. photocopying, faxing, filing and maintaining adequate stationary supplies.
• To recognise when situations need to be dealt with urgently and action appropriately



We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Sunday 8 Dec 2024

• You will perform administrative functions in support of the Navy Information Forces Command (NAVIFOR) staff under the management of the Administrative Officer.
• You will provide administrative support within the command and domain, as assigned, and to staff members on matters associated with a variety of personnel, training, evaluations and fitness reports, and travel issues.
• You will maintain proper records ensuring procedures are followed, preparing required documentation, and providing necessary feedback/guidance to personnel.
• You will receive and read all incoming correspondence and reports which may affect the command, determining appropriate action.
• You will continually provide updates, suspense dates, and follow-up with appropriate personnel or command to ensure conformance.

Starting at $49,713 Per Year (GG 7)

An exciting opportunity has arisen for a Support Secretary, Band 3 to work within the Oncology and Haematology department at Ipswich Hospital.

You will be working as part of a friendly and supportive team and in a fast paced and busy office environment.

You will provide efficient and pro-active secretarial/admin support to the consultants and other team members.

Administrative/Office experience is essential for this post and previous experience within an NHS Trust would be advantageous.

Essential skills required for the post include excellent typing and audio skills, the ability to prioritise tasks, effective time management, good IT and secretarial skills.

You will need to be an excellent communicator with good interpersonal and organisation skills. It is essential to be a good team member with the ability to work in a high pressured and sensitive environment.
• Manage generic team mailboxes.
• Process incoming referrals and booking appointments in line with agreed processes.
• Manage administrative processes associated with outpatient clinics / referrals / inpatient referrals as required
• Type general correspondence / dictated correspondence, clinic letters, discharge summaries in line with guidelines.
• Assist in developing and maintaining efficient electronic and manual filing systems, including the sorting and collation of all incoming patient results into the relevant patients’ hospital notes
• Maintain electronically stored patient information on spreadsheets or database, for audit and patient management purposes
• Ensure adequate stationery supplies

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes


We are one of the largest NHS organisations in England, employing more than 12,000 staff


We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services


Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients


We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bringwhat’swidely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients


If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you


Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A


For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Thursday 5 Dec 2024