Total 72 Administrative / Clerical job vacancies in Exeter, EX2 5DW

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking for someone who enjoys working as part of a busy and vibrant team to join us supporting our Pain Management team based over in Heavitree Hospital. The successful candidate will be able to prioritise their workload and remain calm under pressure and work alongside the other members of staff in the Pain Management Admin team to provide an excellent service for our patients. You will have excellent communication and interpersonal skills, and proven experience in dealing with Patients on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department and the Pain Management service. Our teams are made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. Theyre organised problem solvers with strong attention to detail. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits to the department are welcome and encouraged. Working Pattern: 37.5 hours per week, Monday to Friday Interview Date: To be confirmed For further information please contact: Bex Awdas; Admin Line Manager for Pain Management on bex.awdas@nhs.net or Yvonne Grant; Team Leader for Pain Management on y.grant1@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will be expected to work professionally to a very high standard. Attention to detail and use of initiative is essential. The ideal candidates must have a flexible can do attitude, with excellent communication/interpersonal and IT skills. NHS experience not necessary as training will be given. The post holder will be able to work to deadlines to meet targets and be able to use multiple IT systems. Working Pattern: 18.75 hours per week. Interview Date: To be confirmed. For further information please contact: Sam Watkins; Rota Co-ordinator on 01392 406458 or samantha.watkins7@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Medical Secretary

Exeter Hospital | Administration | Permanent contract | Full time

Up to £23,500 depending on experience

37.5 hours per week

Nuffield Health is here to take care of the nation's wellbeing. But to keep doing the right thing for customers and patients, our colleagues need the right level of support. That's why we're looking for someone who brings a blend of strong administration skills and a passion for exceptional customer care to join us.

As a Medical Secretary at our Exeter Hospital, you'll bring a keen eye for detail, strong secretarial skills and great communication abilities. You're proficient with Microsoft Office, comfortable working with numbers and you're committed to providing our teams with the best level of support.

As a Medical Secretary, you will:

• Deliver high-quality administration support
• Enjoy the satisfaction of providing truly exceptional customer service
• Be able to prioritise a busy workload
• Keep calm under pressure and remain professional at all times

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From a cycle to work scheme to financial wellbeing support, gym membership and more. At Nuffield Health, we'll take care of what's important to you.

Nuffield Health Exeter Hospital

The Exeter Nuffield hospital is based next to the RD&E hospital in Wonford, Exeter. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT, and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for in this field of surgery.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Proud member of the Disability Confident employer scheme

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We require a booking clerk in our Gynecology Department to provide a comprehensive and quality booking service for our Colposcopy service. The post holder will be responsible for a dedicated workstream and will therefore require the ability to work under their own initiative with limited supervision. Previous Secretarial and/or Administrative experience is required for this role. Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a multidisciplinary team. They will need to be able to manage and prioritise their workload appropriately. Working Pattern: 22.5 hours per week. Interview Date: To be confirmed For further information please contact: Robert Boyd, Administration Line Manager, on robert.boyd6@nhs.net. This is a fixed term contract until 31st October 2024. For current NHS employees this post could be a secondment opportunity. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role This role is fast paced, working in a busy team within Ophthalmology. You will be working as part of a team alternating between working on reception and the booking office, answering telephones and dealing with patient appointments and queries. The main duties of this role include: Meeting and greeting patients at reception Answering telephones and dealing with appointment requests/queries Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system Using the NHS E-Referral Service to upload referral letters to EPIC You will form an essential part of a busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. As a team we always encourage and support personal and professional development, if this is something that interests you. Visits to the department are welcomed and encouraged. Working Pattern: Monday to Friday, Hours to be agreed. Interview Date: Friday 12th April 2024. For further information please contact: Katrina Harris, Admin Line Manager on 07917505990/katrinaharris@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking to recruit a Booking Clerk within our Central Outpatient Booking Office based at Osprey House, Sowton, Exeter. This is an exciting opportunity for a committed and motivated individual, with strong administrative skills, to work alongside a dedicated team within a number of specialities that is a perfect opportunity to gain knowledge of a busy office environment. The post holder will be the first point of contact for patients and/or their representatives so an excellent telephone manner and a desire to provide outstanding care to our patients is essential. Knowledge of our booking system is preferred by not essential to this post. The successful candidate will be part of the wider team and will build relationships with other staff groups to ensure a smooth booking journey for all our patients. The post holder will be expected to use the local patient administration system, Epic, to book patient appointments and full training will be provided. Working Pattern: 37.5 hours per week, Monday to Friday. Due to the nature of the role we cannot consider part time hours for this post. Interview Date: To be confirmed For further information please contact: Christine Lewis, Team Lead, on c.lewis17@nhs.net Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: Are you interested in a career in the NHS but not sure where to start? Are you an enthusiastic, well organised person with a passion for good customer service? If so, this could be the role for you! We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments. This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal. Comments from some of our current team: 'The role is varied, no two days are the same which keeps it interesting. It's nice to feel like you are helping the patients and making a difference and there is always something new to learn, especially in a service that is continually evolving.' As a team we always encourage and support personal and professional development, if this is something that interests you. If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: 22.5 hours over 3 days per week. Monday to Friday (no Bank Holidays), normal service hours are between 08:30 - 17:00. Interview Date: To be confirmed For further information please contact: Grace Stokes, Admin Line Manager, on grace.stokes1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are seeking a skilled and organised individual to join our team with the following responsibilities: direct support to managers including diary management, meeting preparation and coordination, action plan management and minute taking. Additionally, the role will involve liaising with multiple departments across the division to accurately track and manage vacancy control, coordinate division-wide pieces of work, support procurement and oversee HR record keeping. We are looking for candidates who can build strong relationships, offer excellent customer care, and produce documentation to a high standard and to corporate deadlines. Alongside this, the role involves typing, minute taking, recordkeeping and filing in alignment with Trust policies. A positive, helpful outlook and resourceful attitude is a must. As part of a wider administrative office, the role will support a friendly management team with a varied agenda across multiple services, so offers a great opportunity to build a working knowledge of NHS operational management. Working Pattern: 37.5 hours per week, Monday to Friday Interview Date: To be confirmed For further information please contact: Gosia Poznalska, Cluster Support Manager, on 01392408361 or malgorzata.poznalska@nhs.net Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Brookstreet are recruiting for 2 x temporary Admin Officer position for a government Client, until 31/03/24 in Exeter; contract likely to be extended.
£11.47 per hour
This is an office-based role. Full training will be given.
Full time Monday to Friday, 37 hours per week.
Core hours 8 AM to 4:30 PM; 1 hour for lunch. Core hours 8 AM to 4 PM, 30 minutes for lunch.
Parking spaces available with bus and train station nearby.
The position is to provide support to the team.
Duties may include, but not be limited to:
" Reception
" Creating orders on computer
" Managing calendars
" Dealing with building issues
" Managing customer queries
" Meeting and greeting visitors
" Taking deliveries
" Organising meeting rooms
" Ensuring refreshments are topped up
" Health & Safety checks
" General admin as required
Required skills:
" Basic admin experience
" Customer service skills
" Knowledge of Microsoft packages
" Communication skills both verbal and written

The role is subject to 3 years' referencing and a basic DBS check.

For further information about this role please see attached the job description and person specification attached.

PA to Headteacher

Start date: ASAP until the end of December with view to extension.

Working hours: Monday to Friday, 8am - 4pm

Location: Exeter

Pay: £13.41 per hour

Free parking

Based on-site at location.

DBS check required.

We are looking for PA to provide comprehensive and confidential executive support to the Headteacher of an Academy based in Exeter.

Duties include:

• Proactive management of the Head-teacher's diary and associated logistics to ensure efficient organisation

• Effective and sensitive management of incoming and outgoing communications to/from the Head-teacher's office.

• Representing the Headteacher with school and Trust staff, parents, students, and external agencies, including receiving visitors on behalf of the Headteacher.

• Organising and taking minutes of all meetings led by the Headteacher, including leadership meetings, HR meetings and inter-agency meetings.

• Drafting, preparing and circulating documents on behalf of the Headteacher.

• Being first point of contact for callers and visitors, and for school situations requiring attention from a member of the Leadership Team.

• Administration of student records.

• In consultation with the Headteacher, organising programmes and logistics for external visits to the school, including audits and inspections.

• Responding to Freedom of Information requests made to the school.

• Receiving or acknowledging formal complaints made to the Headteacher, and coordinating or drafting responses, in consultation with the Headteacher and the School Complaints Coordinator. Supporting the Headteacher in any safeguarding matters.

• Liaising with the Clerk to the Governors in preparing for Local Governing Body meetings and in facilitating an effective communication between the Headteacher and the Chair of Governors.

• In consultation with the Leadership Team, coordinating the production of the yearly Staff Handbook and school calendar.

• Supporting the Headteacher in the monitoring of staff performance and appraisal.

• Maintaining confidential electronic and other filing systems linked to the Head-teacher's office.

• Contributing to the organisation and delivery of parent/community events as required.

• Undertaking any other duties or functions which generally support the work of the Headteacher, as required. Where necessary being flexible to respond to requests outside of working hours

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Responsibilities: Duties will include coordinating and preparing repeat prescriptions for our patients, data entry onto patient records, and liaising with patients and community pharmacies. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels: Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines. Delivering an efficient prescription service and ensuring service targets are met and errors are minimised. Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions. Run analysis reports and gather information from a variety of sources for continuous improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews or changes. Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternatives. Expedite urgent prescriptions to help ensure a safe and responsive service for our patients. Respond to enquiries from patients and pharmacies in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications. Provide an efficient administration service as part of a team to ensure the smooth running of the prescription support to our clinicians. Ensure you are keeping patient information updated and that patient information is secure and kept confidential at all times. Keep up to date with North and East Devon Formulary. Bring any queries to the attention of the relevant clinician, to include under and over usage. Build good working relationships with local pharmacies to help enable our prescription service. Create tasks and assist clinicians in managing document workflow relating to prescriptions. Escalate any problems to your line manager or practice manager. Provide regular support for members of the Administration & Patient Services Administrator team. Undertake training as requested to support safe and effective services for the practice. Carry out any other duties as may reasonably be requested by the GPs/practice manager/line manager. This list is not intended to be exhaustive it may be changed after consultation with the post holder. The employee shares the employer responsibility for review and modification of duties. Overview Answer telephone enquiries from patients and pharmacies promptly and politely. Deal with enquiries from patients in a calm, prompt, and sensitive manner. Gather sensitive information from patients and record information in their clinical notes. Treat patients with sensitivity and respect. To understand the role of receptionist and carry out reception duties when requested to by the practice management team. Follow up test results when requested to by members of the clinical team. Work in a manner that supports the clinical pharmacist and pharmacy technician. Supports the practice in managing all repeat prescriptions within 48 hours. IT Use the clinical IT system (EMIS) to generate medication requests. Update the medical notes in a timely manner. Use the clinical IT systems to check prescription review dates and alert the pharmacist and/ or doctor to out of date or due dates. Use e-mail and telephone to carry out tasks, communicate and obtain information in the prescriptions process. Deliver tasks and workflow requests by GPs and the pharmacy team effectively, adhering to organisation policies and within individual competency. Set up Choose and Book arrangements for patients and respond to queries. Organisational and Administrative Operate within all Pinhoe and Broadclyst Medical Centre policies & procedures, specifically lone working, including using lone working device effectively and reporting of incidents, accidents and safeguarding concerns. Using the Pinhoe and Broadclyst Medical Centre database, record all engagements, including start and end time and details such as type of support and information discussed. Complete all mandatory training, participate in education programs and actively engage with learning and development opportunities. Alert other team members to issues of quality and risk. Contribute to an effective team by reflecting on own and team activities, contributing to team meetings and other avenues to improve the teams performance. Communicate effectively with others. Attend team and staff meetings and attend practice updates to ensure competency.