Total 158 Administrative / Clerical job vacancies in Coventry, CV1 2WT

Maintain an efficient and comprehensive administrative service, providing support to the departments and other team members as requested. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos) Assist with training new team members in Trust operational systems and department procedures Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels using Integra system. Responsible for the receipt and distribution of incoming/outgoing post and action accordingly. Prioritise daily tasks to achieve timescales set Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and values and departmental standards. Provide appropriate cover in the absence of other members of the team Organise and monitor patient transportation, liaising with West Midlands Ambulance Service. Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement. For further details of the role please see the attached job description.

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.


Administrative Team Leader (Band 4) - Pharmacy Homecare and High Cost Drugs

The Pharmacy department at UHCW NHS Trust is looking for an experienced, dynamic, enthusiastic, highly motivated, Administration Team Leader to join our busy Pharmacy Homecare and High Cost Drugs Team.

The Pharmacy Homecare and High Cost Drugs Administration Team leader leads and manages the pharmacy homecare and high cost drugs administration team and supports the Lead Pharmacist and Lead Technician for High Cost Drugs and Homecare to ensure that a comprehensive administrative service is provided.

The administration team plays a key role in liaising with patients, healthcare professionals, homecare service providers and other trust departments to provide high quality care and service to all patients.

**Interviews for this post are due to take place 12th August 2024**



Candidates must have excellent organisational, communication and interpersonal skills, experience of minute taking and agenda management, good working knowledge of Microsoft Office applications and work well under pressure.

Candidates must have the appropriate administrative experience to work closely with the existing team structure and offer the skills to support the further development of the service. They will be innovative with their vision in developing their team. They will also work efficiently by empowering staff and showing good leadership and coaching skills.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Communication

1.Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders for example enquiries, via virtual calls, telephone or email.

2.Be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g. during times of conflict and aggressive or demanding behaviour.

3.Provide effective problem solving face to face, via virtual calls and telephone.

4. Attend HC safety huddles / departmental meetings and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.

5.Communicate work procedures, motivating departmental staff to achieve objectives.


Analytical and Judgemental Skills / Freedom to Act

1. Be able to develop, implement and review working practices. Review, analyse and initiate changes to current systems and procedures to improve service delivery.

2.Work unsupervised on a daily basis, liaise regularly with team members and feeding back to the Senior technician – Homecare and High Cost Drugs

3. Ability to recognise situations that should be referred onto the Senior Technician – HC and HCD or appropriate member of the HCD/HC Team and take prompt and appropriate action.

4.Ability to investigate a variety of issues and propose appropriate solutions following Trust Guidance.

5.Deal with complex enquiries, practicing confidentiality at all times.

6.Identify and promote best practice and innovation to improve efficiency and productivity



For further details please see job description attached.


This advert closes on Wednesday 24 Jul 2024

Communication 1.Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders for example enquiries, via virtual calls, telephone or email. 2.Be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g. during times of conflict and aggressive or demanding behaviour. 3.Provide effective problem solving face to face, via virtual calls and telephone. 4. Attend HC safety huddles / departmental meetings and contribute to building effective teamwork in exchanging views and ideas and communicating effectively. 5.Communicate work procedures, motivating departmental staff to achieve objectives. Analytical and Judgemental Skills / Freedom to Act 1. Be able to develop, implement and review working practices. Review, analyse and initiate changes to current systems and procedures to improve service delivery. 2.Work unsupervised on a daily basis, liaise regularly with team members and feeding back to the Senior technician Homecare and High Cost Drugs 3. Ability to recognise situations that should be referred onto the Senior Technician HC and HCD or appropriate member of the HCD/HC Team and take prompt and appropriate action. 4.Ability to investigate a variety of issues and propose appropriate solutions following Trust Guidance. 5.Deal with complex enquiries, practicing confidentiality at all times. 6.Identify and promote best practice and innovation to improve efficiency and productivity For further details please see job description attached.

Providing effective reception support within a busy out-patients service, dealing with patient facing and clinical team queries, managing complex phone queries and providing comprehensive message taking. Accurate data inputting/management of our electronic care records system (Carenotes), managing clinic room bookings, sending appointment letters, scanning, uploading, printing, as well as other general day to day admin duties and the ability to exercise judgement and work unsupervised to meet deadlines. Skills and Experience: Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems and processes such as Carenotes, etc. You may be required to travel to attend training, for which travel expenses would be paid.

The role is pivotal in line managing admin support across the site; therefore it is essential you have previous experience of line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation. You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.

You will support the standardisation of admin support across the Trust to improve the efficiency and effectiveness of the admin support received by clinical services. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. Experience of minute taking is essential as you will be required to attend Professional and Safeguarding meetings to take minutes. You must have the ability to multitask, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Please see attached the job description and person specification for the main responsibilities associated to the role.

Admin Support Post - Band 3

37.5 hours per week, Monday - Friday

This is an exciting opportunity to join the Learning Disability and Autism Clinical Commissioning Team in an admin support role. The role involves working with a wide range of health, social care and third sector organisations, and is a great opportunity for an individual to join a team at the centre of a high profile and important programme of work, improving lives for people who have a Learning Disability or who are Autistic.

The post holder will support the Trust and Integrated Care System’s commitment to deliver the ambition of the national learning disabilities and autism programme (previously referred to as Transforming Care (TCP)) through ensuring people, adults, and children, are supported in the most appropriate setting to meet their needs.

The Team will have a focus on supporting people to discharge from specialist hospital placements into the community, or into the least restrictive environment, therefore reducing the number of people who have a learning disability and/or autism who are in specialist hospitals.
• Support the team by providing a range of administrative support to clinical and non-clinical team members adhering to procedures and processes within service timescales, whilst operating within a busy and demanding environment.
• Supervise the day-to-day workload of Band 2 Admin Support staff
• Maintain spread sheets and databases including the production of regular information reports.
• Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
• Procurement - order stationery, supplies, and equipment stock
• Use own initiative to meet tight deadlines.
• Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the Coventry and Warwickshire partnership footprint.
• Oversea an effective initial assessment outpatient system and act as point of contact in relation to cancelling and re-arranging outpatient appointments

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.




This advert closes on Thursday 18 Jul 2024

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

As part of your role you will also support the manager with a number of administration activities to ensure the effective and productive running of the team. We are looking for an individual with a positive and compassionate approach to supporting patient care who will be able to communicate effectively with individuals, their families and other professionals as a first point of contact. The successful candidate would be someone who demonstrates an adaptable and flexible approach to their work and who would be supportive of service developments and improvements. Team working and relationship building skills are critical to this post .

What skills and experience we're looking for



We are looking for a someone who has excellent communication and good IT skills. The successful candidate needs to be able to muti task in a busy school office environment.



What the school offers its staff



In return we can offer a well organised office in a warm and friendly school.



Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry's children. As a 'Good' Local Authority, we believe in pushing boundaries and delivering excellence for children and families. Our vision is clear, and our social workers are unwavering in their commitment to putting children and families at the centre of their practice.

Be part of our inspiring team, making a meaningful difference in the lives of Coventry's children. Together, let's create a nurturing environment where every child's potential can flourish.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We are recruiting Personal Advisers for the Through Care service. This is an exciting post and you will provide direct support to care leavers. The role involves ensuring that care leavers are supported and achieve positive outcomes with a basis in a family-valued approach and relationship-based practice.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

A dedicated practitioner with experience working with children, young people, or adults

Successful candidate will:

• Have the ability to manage a caseload of young people with differing levels of complexities and challenges.
• Have the ability to independently manage their diary and to prioritise conflicting demands.
• Are flexible and tenacious in their approach, also being willing to support colleagues when needed.
• Are able to build and maintain relationships with young people, being persistent with difficult to engage young people.

If you would like an informal discussion about this role please feel free to contact daniel.hayward@coventry.gov.uk

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): Week beginning 29/07/2024.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

Personal Development and Wellbeing Coach
Hours: 37 hours per week, TTO 38-weeks
Salary: CC BS Scale 6 (£26,850 - £28,491 FTE / £22,730 - £24,120 TTO 38-weeks) Dependent on qualifications and experience. Salary includes 4% increase which will be effective from 1st August 2024
Coventry College is seeking to appoint a Personal Development & Wellbeing Coach. The role is to offer a range of holistic support for learners and to act as mentor to students who find it difficult to sustain regular attendance and fall below the agreed College attendance levels. You will enable and support learners to overcome barriers to progress and succeed.
As a Personal Development & Wellbeing Coach you should have:
• Minimum of a Level 2 qualification in English and Maths
• Level 3 qualification or equivalent
• Experience of working with people within an educational organization or youth work environment
You should also be able to demonstrate:
• Ability to monitor student performance achievement and attendance and to take appropriate action to improve the chances of success
• An in-depth knowledge of the full range of opportunities and progression routes within Further and Higher Education
• Ability to demonstrate knowledge of the statutory guidance around safeguarding and the Prevent Duty and the ability to translate this into practice
As a Personal Development & Wellbeing Coach you will benefit from:
• Free on-site parking
• A good pension scheme
• Discounted hair/barbering/beauty treatments at our on-site Salon
• On-site refectory
• Annual staff recognition awards
• Employee Assistance Programme
• Generous Employee Benefits discount scheme
• Free will writing service
A flexible approach to working hours is essential. Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post. You will be required to apply for a enhanced DBS check if you are successful.
(Please note that CVs will not be accepted)
Applications Close: Tuesday 23rd July 2024
We are actively committed to safeguarding and promoting the welfare of children, young people and any vulnerable groups within the College community. We value our diverse College community and are actively committed to promoting equality and diversity in all areas of College life. Applications are welcomed from all sections of the community. We expect all our staff and volunteers to share these commitments.

What skills and experience we're looking for



Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Excellent written and verbal communication skills - including the ability to draft concise and accurate reports for a range of audiences.



What the school offers its staff



About Eden Girls' School, Coventry

Eden Girls’ School, Coventry is a Muslim faith-based secondary school for 11 to 18 year old girls, which welcomes pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism.We are extremely proud to be one of the highest performing schools in the country, with the 3rdbest Progress 8 score nationally for our 2019GCSE results.We were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in July 2017.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.





Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. Experience of minute taking is essential as you will be required to attend MDT and Professional meetings to take minutes. You must have the ability to multitask, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.