Total 158 Administrative / Clerical job vacancies in Coventry, CV1 2WT

Company Secretary (Society Secretary) - Heart of England Co-operative Society

Location: Whittle House, Coventry
Contract: Permanent, Part-time (22.5 hours per week)
Salary: £45,000 - £54,000 (depending on experience)

**About Us: **The Heart of England Co-operative Society, an independent regional co-operative established in 1832, has been dedicated to serving our members and communities across the Midlands. With our commitment to co-operative values, we continue to grow, operating 37 food stores, 16 funeral homes, and expanding our services to include Coffee Shops.

**Role Overview: **As the Society Secretary, you will play a crucial role in enabling high-quality governance aligned with co-operative principles and best practices. Reporting to the CEO and accountable to the President of the Board, you will lead the provision of society secretarial and corporate governance services, ensuring compliance with all regulatory requirements and supporting the Board in its duties.

Key Responsibilities:

Governance & Compliance:
- Oversee the production and distribution of the Annual Report and Financial Statements.
- Ensure compliance with the Society’s Rulebook and all legislative and regulatory requirements.
- Manage statutory filings and maintain statutory registers.

Board Support:
- Provide secretarial services to the Board and its committees, including scheduling meetings, preparing agendas, and recording minutes.
- Facilitate Board and Committee performance reviews and ongoing development.

Member Engagement:
- Organise General Meetings and facilitate member democratic ownership.
- Act as a point of contact for members on governance matters.

Leadership & Strategy:
- Collaborate with the Leadership Team to implement Society-wide policies and champion co-operative values.

Qualifications & Experience:
- Chartered Company Secretary, Chartered Accountant, or Solicitor.
- Knowledge of corporate governance, regulatory law, and risk management.
- Experience in report writing and minute-taking at a senior level.
- Strong communication skills and the ability to build relationships at all levels.
- Understanding of co-operative principles and the Society’s business activities.

Desirable:
- NEBOSH or IOSH certification in health and safety.
- Legal experience and familiarity with the Co-operative and Communities Benefit Societies Act 2014.

The closing date for this role is Friday 6th September, for more information, please contact recruitment@heartofengland-coop.co.uk

Assisting in the supervision and managing of the admin team workload and performance, ensuring all processes and procedures are adhered to. Supporting the Admin Team Leader with the personal development needs and organisation of the team on a day-to-day basis to provide excellent support to Pharmacy Team Communicate regularly with the Administration Team Leader, escalating any concerns to the PA/Admin Manager to secure the effective and efficient functioning of the departmental admin team. Provide ongoing support to colleagues to ensure statutory/mandatory training compliance and are equipped to undertake their roles. To undertake any project work as requested, including obtaining information from the Internet, collation and reporting data accurately in order to produce reports and spreadsheets, use relevant trust IT systems, as determined by the role, including ESR, JAC or other Pharmacy and Trust systems. To share ideas for potential improvement To act as a first point of contact to address queries from internal and external clients and pharmacy. Ensure that all queries are dealt with in a professional manner within appropriate timescales and in the line with departmental and trust guidelines, policies and procedures. Ensuring all relevant personnel are informed as necessary and appropriate records maintained. Ensuring office equipment and stationary is maintained and processing orders as required. Support team members by demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times. Assisting in the supervision of the admin team workload and performance, ensuring all processes and procedures are adhered to. Overseeing the personal development needs and organisation of the team on a day-to-day basis to provide excellent support to Pharmacy Team Communicate regularly with the Administration Team Leader, escalating any concerns to the PA/Admin Manager to secure the effective and efficient functioning of the departmental admin team. Provide ongoing support to colleagues to ensure statutory/mandatory training compliance and are equipped to undertake their roles. Provide a comprehensive secretarial/clerical service to ALL areas of the department. To maintain a streamlined recruitment process for new starters transition to Pharmacy. Supporting Senior Pharmacy team to undertaking new starter admin inductions and maintaining up to date records. Processing timely amendment to contract and leavers forms, keeping an up to date log, assisting the Pharmacy Team in resolving queries related to payroll. Sending out any correspondence related to changes including changes to flexible working hours, Maternity leave, retirement etc. Raise invoice requests, purchase requisitions and reports for drug/services provided as appropriate including Clinical trials. Advise line manager/senior pharmacist of discrepancies and forward all documentation to finance as appropriate. Monitor, prepare and maintain staff personal statistics, ie sickness absence/ attendance, annual leave, PDRs, training and support the admin manager to produce end of month reports to meet targets within appropriate timeframes. Managing administration of meetings from Calling for Papers and ensuring papers are circulated to the relevant people in a timely manner, arrange meetings, booking rooms, ordering refreshments, sending out calendar invites and updating group circulation. Attending departmental meetings, composing and transcribing minutes proactively ensuring action points are raised and completed. Provide appropriate cover in the absence of other members of the team working flexibly across all areas of the pharmacy department For further details please see the attached job description.

To ensure all clinical enquiries, from whatever source are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and all appropriate records are maintained. To ensure the effective organisation of all patient episodes under the care of the Nuclear Medicine & Vascular Ultrasound team in accordance with local/national policy and targets. Action incoming and outgoing mail, E-mails or phone calls; prioritising and liaising with others appropriately. Communicate with service users on behalf of the clinical teams including instructions relating to pre-test preparation/checks, test details and medication. Welcome, receive and greet all patients and visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate. To follow and maintain an efficient office management system / procedures to enable the medical and scientific consultants and their team to optimise patient care. To provide cross-cover on a reciprocal basis in the absence of colleagues, providing an efficient functioning of the admin office.

An exciting opportunity has arisen for an enthusiastic, reliable and highly motivated individual to join our dedicated team at University Hospitals Coventry & Warwickshire, as a band 3 Admin Officer.

You will be part of a large clinical team providinga specialised, comprehensive and patient-centred clinical administration and secretarial service to the Nuclear Medicine team in accordance with department and Trust guidelines, policies or procedures. To act as a source of advice and guidance regarding the specialist work undertaken in the department.

It is essential the successful candidate enjoys working with people and has a genuine interest in patient care. You must have excellent communication and organisational skills, work well as part of a team, but also have the ability to use your initiative and work individually.



To provide a specialised, comprehensive and patient-centred clinical administration and secretarial service to Scientific/Medical Consultants and the Nuclear Medicine team in accordance with department and Trust guidelines, policies or procedures. To act as a source of advice and guidance regarding the specialist work undertaken in the department.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. To ensure all clinical enquiries, from whatever source are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and all appropriate records are maintained.
1. To ensure the effective organisation of all patient episodes under the care of the Nuclear Medicine & Vascular Ultrasound team in accordance with local/national policy and targets.
1. Action incoming and outgoing mail, E-mails or phone calls; prioritising and liaising with others appropriately.
1. Communicate with service users on behalf of the clinical teams including instructions relating to pre-test preparation/checks, test details and medication.
1. Welcome, receive and greet all patients and visitors to the area, providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate.
1. To follow and maintain an efficient office management system / procedures to

enable the medical and scientific consultants and their team to optimise patient care.
1. To provide cross-cover on a reciprocal basis in the absence of colleagues, providing an efficient functioning of the admin office.




This advert closes on Sunday 1 Sep 2024

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. We are looking for individuals with a positive and compassionate approach to supporting patient care. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills, typing letters, digital dictation and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical and you must be able to concentrate in a busy working environment. The successful candidate will be educated to GCSE level with an administration NVQ or QCF or equivalent experience. Excellent IT skills are essential, with experience of Word processing, excel data entry, email and audio typing. Previous experience of working within a health care setting would be desirable. We are looking for individuals with a positive approach to change who are supportive of regular service improvements. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Acting as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. Maintain an efficient and comprehensive administration service, providing support to other departments and team members within Maternity as requested. For full job description please see attached in supporting information

1. Drafting agenda for the MDT meeting and communicating this to the key stakeholders. 2. Ensuring all clinical events are cashed up in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made) 3. Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived. 4. Prioritising daily tasks to achieve set timescales. 5. Coordinate special arrangements for patients (e.g. porters, interpreters and ambulance transport). 6. Provide appropriate cover in the absence of other members of the team (e.g. minute taking). Predominately to Bariatric/UGI and HPB service. For further details of the role please see the attached job description.

Admin Team Coordinator forCommunity Mental Health Team

Permanent, Full-time post based at Swanswell Point, Coventry

Coventry and Warwickshire Partnership NHS Trust has an exciting opportunity now available and we are looking for an enthusiastic, dynamic individual to line manage and co-ordinate the administrative staff functions within the Community Metal Health Team in Swanswell Point. You will need to be self-motivated with excellent communication and organisational skills to apply for the role of Admin Team Coordinator based at Swanswell Point, Coventry.

The post holder will need to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service, supporting the Senior Admin Lead.

You will be acutely aware of maintaining confidentiality and you will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

The role is pivotal in line managing admin support across the site; therefore it is essential you have previous experience of line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.

You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.


This advert closes on Wednesday 21 Aug 2024

The role is pivotal in line managing admin support across the site; therefore it is essential you have previous experience of line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation. You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.

Welcome service users and checking them in for their appointments Taking queries and messages from services users and ensuring these are forwarded. Maintaining patient records Maintaining an inbox Working to tight deadlines To communicate effectively Inputting data in a timely manner Confidentiality of patient information Scanning and uploading documents Completing clinic outcome letters Creating appointment letters Adhering to standard operational procedures

To maintain an efficient office management system/procedures to enable the consultant and his/her team to optimise their patient care services. This will require: effective management of the consultants time, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel, arranging meetings/events, composing and transcribing minutes proactively ensuring action points are raised and completed, preparation of correspondence and reports; effective management of the consultants office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required and tracking patients through their pathway from initial referral to discharge To support team members. This will require: demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required Provide oversight to the Support Secretaries for associated administrative activities, such as patient bookings, appropriate documentation and typing, with local training Use of hospital systems, including IPM, CRRS, Opera, Winscribe and from October 2023, EPR, to effectively manage workload and RTT patient pathways Liaise with patients over the phone for clinics, theatre bookings and general queries, providing feedback to Consultants and Admin Manager team for any urgent matters. Ensuring clear lines communication and correspondence in line with Trust policies and procedures Responding to patient complaints and providing follow-up actions for any outcomes required to the PALS team and senior management For further details of the role please see the attached job description.

Job description Job responsibilities Please refer to the attached JD / PS in Supporting Information We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage. Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. Experience of minute taking is essential as you will be required to attend MDT and Professional meetings to take minutes. You must have the ability to multitask, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team. Previous experience of working within a health care setting would be desirable. Person Specification EXPERIENCE Essential Experience of working in a busy office / customer care environment KNOWLEDGE & SKILLS Essential Excellent written communication / customer care skills demonstrating sympathy and compassion Advanced keyboard / IT skills Ability to manage and prioritise own and other's workload and use own initiative Ability to audio-type/use digital dictation Understanding of working in a supervisory role Good organisation skills and ability to multitask Good knowledge and understanding of reception / office procedures Ability to take and transcribe notes of meetings in a timely manner Ability to maintain relevant recording and information systems QUALIFICATIONS Essential Good General Education (eg. GCSE English and Maths A-C QCF Business Administration Level 2 QCF Customer Service Level 2

To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimise its patient care services. To support team members undertaking staff training and development as required, providing cross-cover on a reciprocal basis in the absence of colleagues. To undertake any other reasonable duties as required. For further details of the role please see the attached job description.

Coventry City Council is an exciting and fast paced place to work. Like most Councils we take our community responsibilities very seriously and provide some life changing services to the people of Coventry. We are on a real journey, where we are making positive changes, with a commercial agenda taking us into new and uncharted territory, a focus on ongoing improvement and a drive to embrace technology. It is an exciting time for our City.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

Are you experienced in offering Personal Assistant support?

A genuine, confident, team player who enjoys building productive relationships across organisations?

If yes, we want to hear from you!

We have an exciting and great opportunity to recruit 2 Personal Assistants in our team. Both are permanent positions. We are a flexible organisation and currently working in a hybrid manner.

Role 1 – Full time (37 hours)

Role 2 – Part time (22 hours – Wednesday afternoon, all day Thursday and Friday)

In these roles you will be part of a Team supporting our Councillors to deliver outstanding results for the city.

The skills you will bring to the role will include:

• Experience of working in a busy administration background and looking to develop those skills further in an interesting and challenging environment.
• Good IT skills with the ability to prepare minutes.
• An awareness of the role of a Councillor.
• The ability to work flexibly as part of a busy team, working to strict deadlines and managing conflicting demands.
• Excellent organisational skills.
• Experience of dealing with confidential information.
• A ‘can do’ attitude.

Who are we looking for?

Keen to join the team?

Member Services are a team of ESOs and PAs, who all work in a collaborative open and honest manner, we are supportive of each other, and we have an excellent method of sharing best practice in all that we do. Any new recruits to our team will have a comprehensive induction and support to help them integrate into their new role.

Please complete an application form, tell us about your previous experience and where you have used your skills to shine!

For an informal conversation regarding the role please call Julie on 02476 971619 during office hours.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): Monday 2nd September 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

Transport Admin Clerk

Challenge-trg are currently seeking an experienced, flexible, and determined character to work with one of our key clients in the drinks industry as a Transport Clerk.

This role is vital to the operations of the transport office and will need a motivated candidate to take on the responsibility.

Progression is a major part in this role with the possibility of being offered a permanent contract for a suitable candidate.

Details about the role:

Location - CV3 4GB (Candidates must be able to commute)

Shift Pattern - 14:00 - 22:00/Monday - Friday (Must be flexible to cover alternative shifts)

Annual Salary - £25,500

Pay rate - £12.26

• Conductin Driver debriefs
• Organizing the transportation of products
• Maintaining records
• Reporting any issues
• Using internal planning systems
• Working within a team

What we are looking for in a candidate:

• Previous experience working within a transport admin role
• Knowledge of transport/logistics
• High level of IT knowledge
• Reliable
• Flexible
• Hard working
• Willing to learn and adapt

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, and sexual orientation.

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Proud member of the Disability Confident employer scheme