Total 2 Administrative / Clerical job vacancies in CV11

Please find attached Job description with the Job advert and this includes the organisational trust values, please be aware this job may include dealing with difficult calls due to the Post being based within the RISE crisis and home treatment team

Managing EPR to include registering to the health visiting service, allocating to the caseload, creating charts, creating appointments, scanning and uploading documents and discharging from the service. Contributing to the contemporaneous recording in the clients record. Taking and relaying messages in an accurate and timely manner. Input and manage electronic diaries for multiple team members. To include arranging meetings and being able to rearrange diaries at the last minute. To take minutes as required. To formulate databases and create and manage excel spreadsheets, submitting accurate data as requested, in specified formats and to tight deadlines. This includes completing databases for other services as requested. Participate in audit and risk assessments as required. To arrange venues and send out appointments on behalf of the Health Visitor and Community Nursery Nurse. Re-arrange and cancel appointments on behalf of the Health Visitor and the Community Nursery Nurse. Report any faulty equipment within the office or clinic areas to the appropriate service/division e.g. estates/IT Maintenance of safe and efficient filing systems ensuring the security and confidentiality of records is in accordance with trust policies and procedures for record keeping and data protection. Have a good working knowledge of Microsoft office (word, excel, teams, outlook). Be IT competent and willing to learn local IT systems as required. Ordering of any leaflets and literature as needed. Emailing clients or other professionals information as requested by the practitioner. Responsible for ordering and maintaining local stocks of equipment and stationery using the electronic ordering system, gathering quotes as required. To develop and use skills of observation and recognize any significant changes in client circumstances and behaviour and to report any concerns immediately back to the Health Visitor. To have a good understanding of current Child Protection guidelines and procedures in accordance with Warwickshire Childrens Safeguarding Board. Attend annual training updates. To undertake mandatory training, and service specific training as required maintaining skills and competencies. To work within the remit and scope of the job description. To input annual leave and training request on electronic system in a timely manner. To participate in regular 1:1 clinical supervision and appraisals with the EPR Clinical Lead. To work effectively as a team member supporting other staff as required. This role may require working in collaboration with another HVCA or independently. Some agile working may be possible, with a line manager available for reference as needed. May be required to maintain and update team social media channels. To be first line of contact for service users, supporting distressed parents as required and ensuring escalation to the Health Visitor.