Total 4 Administrative / Clerical job vacancies in Biggar, ML12 6LT

Administrative Duties To provide full admin support to the Medical Secretary and Clinicians including processing of clinic letters, reports and inpatient summaries using the EPIC system, ensuring that quality standards are met. To ensure all patient demographic details (address, postcode, GP & Ethnic Group) are checked and any amendments/corrections are carried out in an accurate and timely fashion. To support the medical secretaries in ensuring that all clinical letters are processed and sent to the GP. With appropriate training and supervision to act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and escalating as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GPs, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls. To organise the opening and sorting of post and preparing replies to routine correspondence. Provide support and organisation for all group sessions within the MSK Service To deal with appointments including cancellation of clinics, rescheduling and ensuring onward referrals are processed To support the team in ensuring patient pathways are managed in line with RTT targets. To provide support to the Pain admissions team.

Administrative Duties To provide full admin support to the Medical Secretary and Clinicians including processing of clinic letters, reports and inpatient summaries using the EPIC system, ensuring that quality standards are met. To ensure all patient demographic details (address, postcode, GP & Ethnic Group) are checked and any amendments/corrections are carried out in an accurate and timely fashion. To support the medical secretaries in ensuring that all clinical letters are processed and sent to the GP. With appropriate training and supervision to act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and escalating as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GPs, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls. To organise the opening and sorting of post and preparing replies to routine correspondence. Provide support and organisation for all group sessions within the MSK Service To deal with appointments including cancellation of clinics, rescheduling and ensuring onward referrals are processed To support the team in ensuring patient pathways are managed in line with RTT targets. To provide support to the Pain admissions team.

To be the first point of contact for service users via Generic Mail and Call centre To be part of the administrative service to the SCS and CAMHS including management of referrals and booking appointments together with related administration To follow up DNAs, outstanding review appointments and unanswered 14 day letters Successful candidates will demonstrate: Sound knowledge of Patient database system such as RIO, PIMMS Microsoft Office Good communication and Telephone skills Ability to cope under pressure Ability to communicate effectively both orally and in writing Ability to work without direct supervision using own initiative, ensuring productivity is high and targets are met in line with service objectives Good time management skills and reliability Ability to organise and prioritise workload effectively Ability to work effectively as part of a team Ability to empathise and deal tactfully with families, service users and colleagues Sound understanding of confidentiality and its relation to health care delivery Ability to work flexibly and be responsible to changing demands and frequent interruptions To record contacts and actions on RIO according to local policies To process discharged files ensuring accurate inputting of information to the required electronic record systems to facilitate efficient retrieval of files and following Trust policy To assist bank or administration support staff in undertaking duties within the team as directed by Admin Team Lead. To support staff in learning office and reception processes and protocols. To assist with the caseload administration for SCS clinicians and therapists in the community To prepare information for example, client reports, letters, hard copy records/reports for clinics, in line with local policies and procedures To assist in processing Data Protection and Subject Access enquiries, e.g. photocopying files, at the request of the Admin Team Lead and task co-ordinator, to ensure that all necessary information is provided in an efficient and timely manner. To collate, photocopy and distribute reports and other relevant information to parents and professionals, for example, education staff, G.P.s, internal/external agencies following local policies and procedures, ensuring that the appropriate parental consent has been received To despatch outgoing correspondence via post room, email or DOCMAN as appropriate To maintain log of specialist clinical equipment, logging issue and return and tracking and actioning schedule of maintenance and testing of the equipment as appropriate to the location. To maintain a log of equipment held by SPA and loaned to service teams e.g. projectors To issue and record on RIO any non returnable equipment and supplies to service users as approved by SCS therapists/clinicians e.g. hearing aid batteries To participate in the organisation and coordination of study days or training (including collating request forms) To gather data as requested, for example, activity data and statistics, providing punctual and accurate information following departmental and local trust guidelines as required on a weekly, monthly and quarterly basis. To attend courses and statutory training as identified through supervision and PDR To pursue personal development of skills and knowledge necessary for the effective performance and development of the role To work as part of a team and to undertake office or reception duties in the absence of other members of the admin team To book venues for meetings and organise refreshments as requested To take/type minutes of team meetings and distribute information to team members as requested To undertake copy typing and formatting duties to include reports containing terminology relating to therapies, letters, memos and service documents and PPDRs as required To distribute reports, letters, memos, payslips and service documents as required. To request and fulfil stationery orders for supplies for SPA and SCS staff business use To photocopy, send faxes and laminate materials To maintain a supply of handouts and leaflets issued to service users e.g.audiogram forms, dietitian pre-assessment food diaries, parental consent forms, service questionnaires, maps, follow up appointment cards, complement slips and all services leaflets To manage own workload, time management and transport needs in line with Trust, departmental and line manager guidelines and demonstrates an ability to prioritise tasks To handle complaints (if first point of contact) in line with local policies and procedures and to escalate appropriately if they cannot be resolved at first point of contact To support the Admin Team Lead to maintain records of sickness absence (e.g. recording absence notifications in spreadsheet and emailing appropriate line manager/supervisor)

Care Support Worker (Personal Assistant)

Location: Aberdeen, AB15 6LT.
Salary: £10.90 per hour.
Contract: Full time and part time positions available.
Shift pattern: 9am - 10pm sleepover 7am - 9am.

Are you interested in working for an award winning social care charity?

Personal Assistants (Support Workers) have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone with a learning disability to achieve their goals and outcomes - whatever they may be!

Each person we support has different support needs, so your role as Support Worker may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections.

ENABLE Scotland creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support.

Let us introduce you to Douglas:

Douglas loves being being busy; visiting new places and having new experiences. A typical day could be going to the shops to ensure Douglas has all the essentials he needs, or even just to have a wander around his local community and a rake in the charity shops. In his downtime, Douglas enjoys watching movies, reading stories and just relaxing with staff. Douglas receives support 7 days a week 24hrs a day. Sadly, it's not always possible for Douglas to enjoy what many people would consider these 'simple pleasures' without proper, dedicated support.

That is why Douglas needs you! Will you bring your best so that Douglas can live his best life?

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support Douglas to get the most out of life; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

About Us

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply