Total 4 Senior Executive level Administrative / Clerical job vacancies in WA - Perth - Eastern Suburbs

Goldfields Baptist College, WA

Goldfields Baptist College is the only Kindergarten to Year 12 registered educational facility in Kalgoorlie-Boulder, creating a consistent pathway on a student’s learning journey. We are a multicultural, multi-denominational, co-educational school that offers a holistic Christian education. Our learning, pastoral care and relationships are built upon a strong Christian foundation, and we are extremely proud of our working environment, which is one of unparalleled support and community. As is captured in our Mission Statement, the College culture is one of community and support that nurtures and equips not only our students, but each person, for life. As such, at GBC, we invest deeply into one another as colleagues, and approach all elements of our professional practice with a view to continue to collaboratively grow together. This makes it a wonderful environment in which to flourish as a professional, amongst committed colleagues who are eager to invest into you, your personal wellbeing, and your professional growth.

Our Mission

At GBC, we are creating a flourishing educational community that is being transformed by the Truth of God’s word. We are nurturing and equipping each person for life, empowering them to be thriving contributors in the world.

Isn’t Kalgoorlie really far away?

Kalgoorlie is 600km from Perth, which means a 50-minute flight, an approximately six-hour train trip, or an approximately six and a half hour drive through regional Western Australia. Once in the Goldfields, you might be surprised at what is available in our remote city. With a population of over 30,000, the facilities and amenities available to you are not that different to what is found in city suburbs. One of our biggest points of difference, however, is the incredibly strong community spirit, with some of the most egalitarian and down-to-Earth people that can be found anywhere, coupled with tightly knit church communities that join together regularly for combined praise and fellowship.

Opportunities

One of the many positives in working in a small school in regional Western Australia is the natural opportunity to broaden your opportunities and experience. Working in regional schools presents opportunities for staff members to try their hand at organising events, or to flourish in areas of passion, by implementing innovations and ideas, even within your first year at the school. Small regional schools also offer excellent opportunities for flexibility in work arrangements. Many of our staff members are parents, both with children enrolled at the College, and some with children enrolled elsewhere. Other staff members are completing study whilst undertaking varied loads.

Position and Requirements

This position is available at 1.0 FTE. Experience in Administration is essential.

Applicants will also be required to demonstrate:

Valid Working with Children Check
Right to work in Australia
Hold, or be working towards, at least a Diploma in Business Administration
Engagement with GBC’s Christian ethos

Our Employment Application Form can be found on the College website at www.gbc.wa.edu.au. This application form must be completed and emailed to the Principal (principal@gbc.wa.edu.au) for applicants to be considered for this role.

GBC is committed to the protection and safeguarding of children and young people. Applicants will be expected to satisfy and comply with the requirements of the Child Safe Standards, as specified by the National Principles for Child Safe Organisations WA.

Job Description

Senior Clerical Assistant (Fixed Term until 31 October 2024) - PKC11327
£23,838 - £25,189
HMP Perth, Edinburgh Road, Perth

Please note: Only existing employees of Perth & Kinross Council may apply.

Working across HMP Perth and Community Based social work teams, you will be responsible for developing, managing and providing a comprehensive and consistent administrative support service to social work teams who are part of the Justice and Community Safety Services.

We are seeking a confident individual to provide an efficient and effective administrative support role as part of very busy team within the Justice and Community Safety Services.

You must have the ability to deal with confidential client information sensitively and appropriately.

An aptitude to updating information to a variety of systems is essential combined with the ability to transpose information from one system to another.

You must have good organisational skills coupled with proven communication skills.

You will have the ability to work flexibly and manage competing demands to support the needs of the service.

Given that you will be working within a small team you must be a good team player as you will be required to cover for your colleagues as and when required.

Accuracy and attention to detail is essential ensuring all information is recorded accurately and securely.

Computer literate in Microsoft packages with good IT skills, including the ability to develop/manage Excel spreadsheets, and a general awareness of IT applications is essential.

Experience of working in an office environment, providing administration and clerical duties is desirable.

You will be required to undertake a Basic Disclosure Check.

Requirements

Knowledge & Experience

· Must be computer literate with proven IT skills in Microsoft Office applications.
· Experience of using computer databases.
· Experience or knowledge of taking minutes.

Customer Care

· Gives a high priority to customer satisfaction.
· Provides a high quality and efficient customer service.
· Flexible and responsive.
· Respects and applies our customer service standards.
· Makes every effort to find out what the customer needs.
· Tries to exceed customer expectations.
· Promotes a professional image of self and the service.

Health & Safety

· The ability to use office equipment safely and have an awareness of health and safety issues.
· Must be able to cope with the demands of the job and attend on a regular basis.

Equality & Dignity at Work

· The ability to treat colleagues and customers with dignity and respect as per the Employee Charter.
· Promotes the Council’s values and commitment to equality and diversity, promoting positive values and anti-discriminatory, non-judgmental practice.
· Sensitive to cultural, gender and other staff/customer profiles in all aspects of service delivery.

Communications

· Ability to communicate effectively both orally and written.
· Ability to deal with people at all levels.
· Establishes and maintains effective networks with internal and external contacts.
· Deal with confidential information sensitively and effectively.
· Deal sensitively and tactfully with issues raised by customers and clients in the area.

Flexibility

· A flexible approach to sharing duties.
· Adaptable and willing to consider new ways of working.
· Receptive to new ideas and improved ways of working.
· Welcomes change and new approaches and takes positive steps to carry out improvements in service delivery.
· Able to work flexibly across the service to meet business needs and service demands.

Achievement of Results

· The ability to produce high quality work to set deadlines.
· Accepts responsibility for own actions.
· Demonstrates a clear understanding of the job including all its tasks, responsibilities, procedures and contacts.
· Able to prioritise and complete work within agreed timescales and performance standards.

Quality

· High level of accuracy and attention to detail.
· Demonstrates commitment to meeting performance targets.

Team Working

· A good team player who understands the need to work collaboratively with colleagues and external partners.
· Recognises and values other people’s strengths.
· Shares ideas, information and good practice and suggests steps and actions to improve services.
· Co-operates, respects and works collaboratively and supportively with others to achieve shared goals.

Decision Making & Problem Solving

· Identifies problems and offers solutions.
· Takes the initiative to help customers and colleagues.

Responsibilities

Main Accountabilities

· Support Service Managers/Team Leaders/Admin Officers in providing an effective and efficient support service within a Criminal Justice Locality.

· Carry out all clerical tasks associated with the post.

· Provide an efficient minute taking service to a variety of strategic and operational meetings, such as Multi Agency meetings including MAPPA (Multi Agency Public Protection Arrangement) and HRARG (High Risk Adult Review Group).

· Operate departmental systems including for the input, collation and retrieval of information and carry out searches as required.

· Maintain and utilise other electronic databases for the input, collation and retrieval of information as required.

· Maintain various records, registers and statistical information, both manual and computerised; ensuring financial and administrative procedures are adhered to.

· Operate financial monitoring systems within the office and if required process and handle monies and distribute as appropriate.

· Complete purchase orders and process invoices in preparation for payment.

· Use Microsoft packages to produce reports, memos, letters and other documents from written drafts, audio tapes or other paperwork.

· Maintain electronic filing systems, including sourcing and retrieval of files, setting up and closing client files.

· Answer telephone calls, directing the caller to the appropriate person or taking messages.

· Carry out reception duties ensuring the Council’s Customer Care standards are met.

· Assist with a range of administrative functions conducted within the service including handling of mail and operation of Multi-Functional Devices and printers.

· Support effective communications and collaborative working between support services and other colleagues within the services.

· Assist in the development of communication plans and ensure that service communications are up-to-date, relevant and where appropriate, utilise a variety of communication channels.

· Participate in a range of team meetings and liaise with all levels of staff, agencies and service users.

· Promote and maintain a highly professional approach in dealing with the public and other agencies, both directly and indirectly.

· Participate in and undergo relevant staff training as required to enhance individual performance.

· Provide cover for the Administrative Officer as and when required.

· Provide cover in other localities as and when required.

Other Duties

The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time depending on the requirements of the Service without changing the general character of the duties or the level of responsibilities entailed.

The Individual

If you would like any more information regarding this vacancy, please contact Leanne Stirling, Administrative Officer at LStirling@pkc.gov.uk

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

Proud member of the Disability Confident employer scheme

Job Description

Senior Clerical Assistant (Fixed Term until 31 March 2025) - PKC11237
£23,838 - £25,189
HMP Perth, Edinburgh Road, Perth

Please note: Only existing employees of Perth & Kinross Council may apply.

Working within the perimeter of HMP Perth you will be responsible for developing, managing and providing a comprehensive and consistent administrative support service to the Social Work Team who are part of the Criminal Justice Service.

Requirements

Knowledge & Experience

· Must be computer literate with proven IT skills in Microsoft Office applications.
· Experience of using computer databases.
· Experience or knowledge of taking minutes.

Customer Care

· Gives a high priority to customer satisfaction.
· Provides a high quality and efficient customer service.
· Flexible and responsive.
· Respects and applies our customer service standards.
· Makes every effort to find out what the customer needs.
· Tries to exceed customer expectations.
· Promotes a professional image of self and the service.

Health & Safety

· The ability to use office equipment safely and have an awareness of health and safety issues.
· Must be able to cope with the demands of the job and attend on a regular basis.

Equality & Dignity at Work

· The ability to treat colleagues and customers with dignity and respect as per the Employee Charter.
· Promotes the Council’s values and commitment to equality and diversity, promoting positive values and anti-discriminatory, non-judgmental practice.
· Sensitive to cultural, gender and other staff/customer profiles in all aspects of service delivery.

Communications

· Ability to communicate effectively both orally and written.
· Ability to deal with people at all levels.
· Establishes and maintains effective networks with internal and external contacts.
· Deal with confidential information sensitively and effectively.
· Deal sensitively and tactfully with issues raised by customers and clients in the area.

Flexibility

· A flexible approach to sharing duties.
· Adaptable and willing to consider new ways of working.
· Receptive to new ideas and improved ways of working.
· Welcomes change and new approaches and takes positive steps to carry out improvements in service delivery.
· Able to work flexibly across the service to meet business needs and service demands.

Achievement of Results

· The ability to produce high quality work to set deadlines.
· Accepts responsibility for own actions.
· Demonstrates a clear understanding of the job including all its tasks, responsibilities, procedures and contacts.
· Able to prioritise and complete work within agreed timescales and performance standards.

Quality

· High level of accuracy and attention to detail.
· Demonstrates commitment to meeting performance targets.

Team Working

· A good team player who understands the need to work collaboratively with colleagues and external partners.
· Recognises and values other people’s strengths.
· Shares ideas, information and good practice and suggests steps and actions to improve services.
· Co-operates, respects and works collaboratively and supportively with others to achieve shared goals.

Decision Making & Problem Solving

· Identifies problems and offers solutions.
· Takes the initiative to help customers and colleagues.

Responsibilities

Main Accountabilities

· Support Service Managers/Team Leaders/Admin Officers in providing an effective and efficient support service within a Criminal Justice Locality.

· Carry out all clerical tasks associated with the post.

· Provide an efficient minute taking service to a variety of strategic and operational meetings, such as Multi Agency meetings including MAPPA (Multi Agency Public Protection Arrangement) and HRARG (High Risk Adult Review Group).

· Operate departmental systems including for the input, collation and retrieval of information and carry out searches as required.

· Maintain and utilise other electronic databases for the input, collation and retrieval of information as required.

· Maintain various records, registers and statistical information, both manual and computerised; ensuring financial and administrative procedures are adhered to.

· Operate financial monitoring systems within the office and if required process and handle monies and distribute as appropriate.

· Complete purchase orders and process invoices in preparation for payment.

· Use Microsoft packages to produce reports, memos, letters and other documents from written drafts, audio tapes or other paperwork.

· Maintain electronic filing systems, including sourcing and retrieval of files, setting up and closing client files.

· Answer telephone calls, directing the caller to the appropriate person or taking messages.

· Carry out reception duties ensuring the Council’s Customer Care standards are met.

· Assist with a range of administrative functions conducted within the service including handling of mail and operation of Multi-Functional Devices and printers.

· Support effective communications and collaborative working between support services and other colleagues within the services.

· Assist in the development of communication plans and ensure that service communications are up-to-date, relevant and where appropriate, utilise a variety of communication channels.

· Participate in a range of team meetings and liaise with all levels of staff, agencies and service users.

· Promote and maintain a highly professional approach in dealing with the public and other agencies, both directly and indirectly.

· Participate in and undergo relevant staff training as required to enhance individual performance.

· Provide cover for the Administrative Officer as and when required.

· Provide cover in other localities as and when required.

Other Duties

The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time depending on the requirements of the Service without changing the general character of the duties or the level of responsibilities entailed.

The Individual

If you would like any more information regarding this vacancy, please contact Leanne Stirling, Administrative Officer at LStirling@pkc.gov.uk

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

Proud member of the Disability Confident employer scheme

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Personal Lines Account Executive is responsible for direct sales as well as providing service to the agency’s clients on their personal insurance program, including marketing/remarketing of new accounts in accordance with Brown & Brown procedures and quality control standards. The placement and management of new and renewal business is expected to be conducted through prompt and courteous service while maintaining a strong emphasis on retention and growth. Additionally, they are responsible for the administrative supervision of the Personal Lines Service Team, working closely with the Account Managers and Account Technicians on day-to-day workflow.

Essential Duties and Responsibilities:

• Manage and retain an existing book of business and pursue new opportunities for the book where appropriate.
• Work closely with Personal Lines Producers for presentations, proposals, processing, quoting, and client communications.
• Provide direct customer support and product advisement.
• Prepare customer renewal and new business strategy, including proposals and presentations.
• Develop a full understanding of the regulations governing Personal Lines insurance in the state of Washington.
• Review accounts handled for adequate coverage and identify opportunities to cross-sell and round out coverage.
• Issue appropriate documentation as needed including binders, auto insurance ID cards, etc., in collaboration with the Personal Lines Service Team.
• Develop and oversee customer service plans for each client and know their individual needs.
• Compose or assist in the composition of highly technical or sensitive correspondence.
• Translate highly technical information for the client’s understanding.
• Complete applications and prepare proposals for new and renewal business proposals/offerings.
• Contact clients and/or underwriters to obtain additional information or answer questions.
• Resolve policy and coverage-related concerns for clients, insurance carriers, and Producers.
• Check policy coverage and endorsements for accuracy.
• Courteously communicate negative actions to the client, while offering a solution to remedy the situation.
• Bind or place coverage with acceptable carriers, adhering to the appropriate carrier's binding authority.
• Maintain accurate and timely documentation of communication pertaining to the client’s insurance program.
• Review accounts handled for adequate coverage, as well as educate, cross-sell, and up-sell coverage.
• Recommend changes to insured for enhanced protection, ensuring Profit Center standards are met.
• Process change requests and other coverage research issues in collaboration with the Personal Lines Service Team
• Respond to all FRQs received within 5 days of receipt and process any changes requested within 30 days of receipt.

RELEVANT SKILLS:

• Ability to read and interpret technical and other complex documents.
• Excellent interpersonal communication skills
• Consistent dependability / availability; excellent attendance record
• Highly organized, with the ability to report the status of items on an immediate basis.
• Excellent work habits - detail-oriented, works accurately, follows specific instructions.

EDUCATION AND EXPERIENCE REQUIRED:

• Current State Insurance License and appropriate Non-Resident Licenses
• Three or more years of agency experience managing the service of a High Net Worth personal lines book of business.
• Working knowledge of MS Office – Word, Excel, Outlook
• Experience with Agency Management System preferred.
• Working knowledge of Carrier websites preferred.
• This position requires routine or periodic travel which may require the teammate to drive their personally owned vehicle or a rental vehicle.  Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Compensation:

• $75,000-$80,000 DOE

#LI-JE1

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.