Total 16 job vacancies by NHS Jobs

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Outpatient Appointment Centre Administrator - B3 Permanent and Bank positions available Full time 37.5 hours per week (part-time hours may be considered) As a leading healthcare organisation, we aim to deliver a first class patient experience from first referral through to clinical treatment. Responsible for day-to-day administration processes supporting the Booking Coordinators and Supervisors within the Outpatient Appointment Centre. Previous administration experience is essential and knowledge of hospital Cerner PAS and eRS systems would be desirable. The department works in line with a number of the government targets around patient waiting times. You will be responsible for delivering an excellent customer service to patients. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, and you must possess effective communication skills whilst always maintaining patient confidentiality. The hours for this post are to be worked Monday to Friday between 08:00 and 17:00 on a rostered basis. PREVIOUS APPLICANTS NEED NOT APPLY For further information please contact the Outpatient Assistant Service Manager on 01483 571122 ext. 4798

To undertake a full range of secretarial duties for consultants and their team. To produce and deliver patient clinic letters and other correspondence to NHS Englandguidelines, using audio typing and/or dedicated software. Request records/notes to required timeframes. Ensure efficient filing and information tracking systems are adhered to, providing continuityof care, including electronic case note tracking. To deal with all telephone, answerphone, post or email queries, on a daily basis to requiredtimeframes and prioritise as necessary to ensure consultants and their team are aware ofurgent results and information. Updating necessary systems as required. Ensure new referrals are processed to requirements ensuring new referrals are promptlyseen/treated in line within the current guidelines. Maintain and monitor an investigation tracker demonstrating progress to resolution. Arrange New & Follow Ups appointments as required. Oversee preparation or review of relevant notes, results and scans for clinics. Use initiativeto obtain missing details, results and x-rays. Regulate outpatient clinics as required. To liaise with other departments within the hospital, liaise and coordinate with GP practicestaff and staff in other hospitals, as required.Manage Targets Ensure patient correspondence is managed and actioned within NHS England guidelines,whether to the patient or GP. To understand the full patient pathway, and the impact of local decisions on this pathwayby having thorough knowledge of working practices, medical treatments, associatedspecialty(ies) and departments. Understand and work to achieve the national and local standards and guidelines for patientcare (e.g. RTT targets). Investigate or facilitate access to records, as required to assessstatus. To play a key role in establishing and implementing local policies and procedures thatensure working practices meet the above standards/targets and is centred around thepatient. Collect and capture audit data as required. Monitor Missing Outcomes and update records or facilitate information to be updatedwithin monthly target dates. Assist General/Specialty/Office Manager or Consultant with statistics and informationrequirements on spreadsheets and power point presentations. Assist Consultants and Specialty Manager/Assistant Specialty Manager in CrisisManagement as required (such as Pandemic changes). Liaise with Validators as required.Patient Liaison To make arrangements relating to patient appointments To take all telephone calls from patients, relatives members of the public and otherprofessional organisations in an efficient, tactful and compassionate manner. Listen to and manage patient concerns. This involves listening to and as far as possibleresolving situations that can be highly distressing to patients/relatives who may be upset,angry or concerned. Provide information to patients as agreed with the consultant, and in close collaborationwith the team. Understand the implications of Patient Choice and electronic booking and proactivelymanage changes that will need to be incurred in the specialty. Understanding of the complaints procedure and use initiative to resolve complaints frompatients and any other individuals as far as possible. Escalate outstanding concerns asrequired. Send out information leaflets where appropriate and provide telephone information/adviceto patients as agreed within the team and in accordance with guidelines. To utilise the Trusts Patient Administration System (PAS) and other information systems(e.g. CRIS) as required. Ensure patient information has been entered correctly and amendas necessary.

Key Responsibilities: 1. Secretarial Duties a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Maintaining up to date spreadsheet for two week wait referrals f. Actioning all incoming email g. Acting on electronic tasks sent by the GPs in a timely manner h. Prioritising urgent GP requests/referrals appropriately i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records j. Inputting data into the patients healthcare records as necessary k. Processing referrals using the electronic referral system (ERS). Review the e-Referral work lists and action tasks accordingly, liaising with patients when necessary l. Processing requests for information i.e. Insurance/solicitors letters and DVLA forms m. Clinically coding data on EMIS Web n. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately o. Managing all administrative queries as necessary p. Carrying out system searches as requested q. Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested 2. General Administration 2.1. Maintain an efficient filing system, effective administrative procedures and carry out general office duties 2.2. Co-operate and participate as required in any audit / research projects within the practice 3. Administration & Information Technology 3.1. Maintain up to date directory of referral addresses and modes of referral 3.2. Action workflow, emails and tasks on a daily basis to ensure response times are achieved 3.3. Report any breakdowns or IT issues to the relevant nominated individuals within the Practice 4. General 4.1. Adhere to all practice policies, procedures and protocols, ensuring compliance with CQC, Health & Safety, Confidentiality, Data Protection and Employment Legislation 4.2. Be flexible during sickness/holidays of other team members and provide cover as required. 4.3. You will be required to complete annual training and you may be required to attend external training.

Key Responsibilities: 1. Secretarial Duties a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Maintaining up to date spreadsheet for two week wait referrals f. Actioning all incoming email g. Acting on electronic tasks sent by the GPs in a timely manner h. Prioritising urgent GP requests/referrals appropriately i. Scanning of patient related documentation and attaching scanned documents to patients healthcare records j. Inputting data into the patients healthcare records as necessary k. Processing referrals using the electronic referral system (ERS). Review the e-Referral work lists and action tasks accordingly, liaising with patients when necessary l. Processing requests for information i.e. Insurance/solicitors letters and DVLA forms m. Clinically coding data on EMIS Web n. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately o. Managing all administrative queries as necessary p. Carrying out system searches as requested q. Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested 2. General Administration 2.1. Maintain an efficient filing system, effective administrative procedures and carry out general office duties 2.2. Co-operate and participate as required in any audit / research projects within the practice 3. Administration & Information Technology 3.1. Maintain up to date directory of referral addresses and modes of referral 3.2. Action workflow, emails and tasks on a daily basis to ensure response times are achieved 3.3. Report any breakdowns or IT issues to the relevant nominated individuals within the Practice 4. General 4.1. Adhere to all practice policies, procedures and protocols, ensuring compliance with CQC, Health & Safety, Confidentiality, Data Protection and Employment Legislation 4.2. Be flexible during sickness/holidays of other team members and provide cover as required. 4.3. You will be required to complete annual training and you may be required to attend external training.

Managing reception desk as the ward receptionist: Welcoming patients and relatives to the ward and undertaking administration duties Answering telephone calls and relating information accurately to staff and the public. Admit, discharge and transfer patients on EPIC. Responsible for data entry. Act as the EPIC superuser for AMU and AECU Maintain all the patient boards with the appropriate consultants names. Management of Health Roster Manage ward clerks appraisals and sickness. As Ward clerk Team leader, you should be able to work weekends and management days on weekdays. Booking hospital transport for patients to be discharged home/tertiary hospital.

An exciting opportunity has arisen within the Cardiology Department for an experienced secretary to join our existing administrative team. We are looking for individuals ideally with medical secretarial experience in a hospital or clinical environment that are able to work both within busy teams and on their own initiative. We are looking for an enthusiastic, motivated individual with excellent typing, organisational and interpersonal skills. The successful candidate will work closely with the administrative and clinical teams. You should have a professional attitude towards work and have the ability to work flexibly in a busy environment.

To ensure RTT (Referral to Treatment) data reported to the Department of Health for the Trust is accurate, and that the quality of data is maintained to a very high standard. The job of the 18 Week Data Validation Clerk is to ensure that the information, at patient level, is accurately recorded before being reported to the Department of Health by validating the information held on our electronic systems: Maintain quality and content of data held within information systems. To be an expert in the use of the Trusts patient information system. Carry out audits of pathways. Input and process information in accordance with national and local RTT procedures. Respond to enquiries from managers, administrative and clinical staff, and participate in waiting list meetings. Analyse and translate complex information using computer generated reports in order to validate patient pathways. Efficiently communicate complex information about patient pathways to Specialty managers. Provide Trustwide RTT support to staff. This will require demonstrating and explaining RTT practices and procedures to new and existing staff ensuring high standards are maintained at all times. The role of the 18 Week Validator is to help the Specialty operational teams to manage each patients journey from referral to treatment in a timely and efficient manner. Providing accurate information on how long pathways are will be essential.

To provide a full range of medical secretarial & personal assistant service to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team; providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole system.

The Medical Records Department at the Royal Surrey County Hospital are currently advertising for individuals to join our busy and active team on a part time basis. The role will be for a minimum of 15 hours per week and a maximum of 20 hours per week working either 4pm to 8pm or 5pm to 8pm Monday to Friday. We are responsible for the day to day management of all the patient medical notes, this includes the delivery, collection and preparation of notes for all inpatient and outpatient appointments as well as emergency admissions. The service we provide is vital to the hospital and as such we are looking for conscientious, reliable and hardworking individuals. You will also need to use your initiative, customer focus and sensitivity in order to locate notes and solve other issues and problems on a daily basis. The role is very physical, successful candidates may spend most of the day on their feet either walking around the hospital or in the library collecting or filing notes from the shelves. We also deliver notes so you may be required to push a trolley of notes around the hospital. Attention to detail is essential as well as a positive attitude and a desire to see jobs through to a conclusion; we go the extra mile in order to get notes delivered and to ensure that patient care is not restricted as a result of notes being unavailable at time of clinic. Experience is not essential however confidence and tenacity are, so if you feel that have a good level of verbal and written skills, have an eye for detail and want to contribute to best possible patient experience please apply. For more information and an informal discussion about the role please telephone Vitor Conceicao on 01483 571122 extension 2032 or v.conceicao1@nhs.net.

KEY DUTIES To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed. Type discharge summaries as appropriate Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not. To manage and maintain 18 week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral To Treat (RTT) patient pathway. Support Consultant in non-clinical activities/Clinical Director role by preparing presentation documents using relevant packages and arranging meetings, circulate agenda/supporting papers as appropriate, and taking minutes at meetings. Ensure appropriate personnel are informed of consultant annual/study leave. Amend clinic/theatre lists/forms appropriately. Keep Consultants informed of junior doctor leave could have an effect on the service. Manage on-call rotas in absence of Rota Co-ordinator when requested, ensuring that annual/study leave and sickness do not compromise the smooth running and the department. Liaise with Medical Staffing to arrange locum cover. If emergency need is requested by members of clinical team ensure this is covered accordingly liaising closely with Clinical Director. Preparation of departmental induction and teaching programme for junior doctors/students taking an active part in departmental induction. Arrange planned patient admission to Hospital liaising with the appropriate ward and admissions department. Ensure Consultants are up to date with mandatory training/appraisals and ensure information is updated on the system. Ensure sickness/absence and annual leave of clinical staff is reported on the system. Assist with the investigation and compilation of responses to complaints, helping to ensure this is done within the optimum deadlines set by the Trust. Work from initiative using own judgment, acquired knowledge and tact to deal with queries and resolve situations or referring to appropriate person. Deal with enquiries either on the telephone or face to face from patients, consultants, junior doctors and colleagues in an appropriate manner. Ensure all correspondence relating to patient care is acted upon in a timely manner and that investigations are signed by Consultants or team and are dealt with in accordance with Trust policy. Cross reference invoices against investigations completed at external sites. Prepare any claims for reimbursement for consultant activities. Accurate check of demographics using the Patient Administration System (PAS), including registration screen to check patient details are correct. Maintain effective track on inpatient referrals to ensue patient is reviewed promptly. Receive new referral letters and ensure they are dated and triaged in a timely manner. Liaise with appointments and patients to book appointments accordingly. Check monthly breach lists. Receive cash/cheque donations to Trust; provide receipt/letter of confirmation. Assist with audit/research data collection as required. Obtain information requested by Administration Services Manager as and when required. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly. Train new and junior members of the team within own work area as required by Administration Services Co-ordinator General office duties including dealing with incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of the office environment. Attend appropriate training and education sessions at the request of manager Work with co-ordinators to review working practices, ways of working and find solutions to problems. Implement policies and procedures for own areas. Order stationery for own areas when required. To work in a flexible manner in accordance with the Trust Policy. Any other duties required by Line Manager

To provide a comprehensive administrative and secretarial service to Consultant Microbiologists. To manage day to day running of the office of the Consultants Microbiologists including preparation and distribution of specific reports, business cases, action plans, minutes, rotas and spreadsheets. To provide administrative and secretarial support to all Infection Control Team meetings including the Trust Infection Control Committee, Infection Control Review/Incident/Outbreak and Antimicrobial Meetings. This will include the preparation and distribution if agendas, minutes and other documents and to arrange venues when required. To act as Personal Assistant to the Consultant Microbiologists; this may include being the first pint of contact for telephone enquiries and to use initiative in handling or redirecting calls and enquiries as necessary.

Medical Records Clerks are required to carry out a variety of roles within the Department and around the Hospital from running for notes, preparing notes for clinics and inpatient activity, filing and pulling notes from the library as well as other housekeeping duties within the library i.e. weeding, splitting notes, and requesting notes from offsite storage. Clerks are assigned to one of the five teams within the Department but will be expected to work across different teams when required.

The secretary works within the SLCC Oncology team providing a comprehensive administrative and secretarial service to the Oncology Consultants and associated clinical teams including liaison and collaborative working with staff based both on site at RSH, off site at a variety of hospitals and nominated hospices.

You will be responsible for: Producing accurate and timely clinical correspondence via a dictation programme Providing comprehensive secretarial support and assistance Medical audio typing An exciting opportunity has arisen within the Gastroenterology Department for an experienced secretary to join our existing administrative team. We are looking for individuals ideally with medical secretarial experience in a hospital or clinical environment that are able to work both within busy teams and on their own initiative. We are looking for an enthusiastic, motivated individual with excellent typing, organisational and interpersonal skills. The successful candidate will work closely with the administrative and clinical teams. You should have a professional attitude towards work and have the ability to work flexibly in a busy environment. The key aspect of your role involves dealing with the public and professionals. You must therefore be able to demonstrate good interpersonal skills. Your duties will also include medical audio typing using the digital dictation system, use of IM&T systems for data entry and dealing with telephone enquiries.Our administrative staff provide essential support to clinical teams striving to ensure the patients experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative staff in our teams we invest in training and development to make sure our staff are equipped with the right skills and knowledge to cope with the demands of the role. If you would like to attend for an informal visit and to the meet the existing administrative team in Gastroenterology, please feel free to contact Amber on 01483 571122 ext 3190 or email on amber.crain@nhs.net who will arrange a convenient time.