ob Title: Part-time Online Clerk (16 hours a week)Location: Fully Remote!Salary: £9,711 per annum!Working Hours: 16 hours (Saturd.....
ob Title: Part-time Online Clerk (16 hours a week)
Location: Fully Remote!
Salary: £9,711 per annum!
Working Hours: 16 hours (Saturdays 12.00pm - 9.00pm & Sundays 8.30am - 5.30pm)
Job Status: Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.
Now, this is where you fit in…
The Key purpose for this role within the online remarketing team will to ensure day to day delivery of online sales. This role will have a core responsibility for clerking day to day sales. You will part of the sale team, working with the auctioneer and vendor representative to achieve the best sale result. Additional responsibilities include working with the Online administration team. Allocation and lotting bot use.
Your key responsibilities will be:
Following a range of business processes, update in-house systems in accordance with business requirements.
Running online sales day to day.
Ensure that all company processes are followed with regard to the sale of vehicles to reduce mistakes and risk to the company.
Deal with pre and post-sale issues, queries or complaints in a timely and satisfactory fashion.
Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties’ satisfaction as far as are reasonably practicable. Escalate any complex issues to the relevant manager
Dialling the Vendor representative into the sale and manage them through the sale section, following up on any specific points raised during the sale.
Help the auctioneer to keep the sale to the timing of the program
Proactively encourage vendors to put vehicles on sale
Responsible for lotting
Complete various administrative tasks and follow a range of business processes, update in-house systems in accordance with business requirements to achieve internal KPIs and customer SLA’s
Management of T & A & virtual inbox
To be successful, you’ll bring some of the following experience with you:
Data Management experience
High level of attention to detail
Adherence to processes
Customer-focussed!
Good understanding of Microsoft Office products including
Excellent keyboard/data entry skills
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Company Pension Scheme
Private Medical Insurance (role dependent)
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
And so much more…
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability
