Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Manages diverse team of Wholesale Credit Admin employees supporting the credit fulfillment and service processes for client teams within Global Commercial Banking. Responsible for administrative functions for a very large, complex line of business that is national in scope. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, coordination of certain projects, associate training, service quality, process improvement. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements impacting the line of business. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Has full management responsibility over a relatively large team. Specific areas of responsibility include credit monitoring and support, management routines, continuous process improvements and people management.
In addition to leading the Wholesale Credit Admin employees the manager supports the Commercial Credit Executive in the overall operations of the business. Responsibilities include diverse functions for Regional Credit including:
- Acting as a subject matter expert on projects
- Coordinating data remediation activities
- Supporting audit/compliance exams
- Assisting with audit/compliance/self-identified issues management
- Driving process improvement and operational excellence
- Improving client and associate experience
- Reporting and communications support
Required Skills:
- Talent Development and Performance management
- Inclusive leadership and Management experience
- Ability to effectively communicate and partner with all levels of leadership across multiple lines of business (verbal and written)
- Strong critical thinking skills; detail oriented with ability to problem solve
- Advanced skills in Microsoft Power Point and Excel
- Strong analytical skills; ability to analyze data and identify trends
- Strong time management and organizational skills; ability to prioritize work to meet deadlines
- Ability to work independently and as a member of a team
- Customer and Client focus
Desired Skills:
- Demonstrated strategic thinking skills
- Lead or perform complex analysis to make change recommendations to processes
- Working knowledge of the credit process, policies, procedures and credit platforms preferred
- Change Management
- Bachelor's Degree preferred
Minimum number of years’ experience for this role:
- 5+ years of relevant experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
