Total 101 Accounting / Auditing job vacancies in beresfield new south wales

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. In your career, will you tick all the right boxes or think outside them? At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world. What's in it for you? As our Associate and Senior Associate you'll find an exciting profession and industry to be part of right now. At EY you will work alongside the data transformation team to create new custom audit solutions which are at the forefront of innovation in digitalising and automating most stages of an audit, leaving time to genuinely engage, consult and connect with our clients and teams. At EY you will be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us. You can expect leading-edge learning and development tailored to your unique interests and motivations. We are actively recruiting Audit professionals to join our teams across all EY office locations in Australia. Our Audit opportunities are offered on a flexible full-time basis. What we're looking for Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go. Experience delivering external audit and assurance engagements Experience leading the planning, execution and reporting on audits A track record with developing and maintaining client relationships Excellent communication and negotiation skills and a collaborative approach A relevant degree and progress towards/completion of CA or any CA ANZ affiliated qualification What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you, including 26 weeks gender neutral paid parental leavewww.ey.com/au/benefits Acknowledgement of Country EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation Apply now... we're over 9,000 perspectives in Australia and we're ready to welcome yours. Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We hold a collective commitment to continue to drive an environment where all differences are valued, practices are equitable, and everyone experiences a sense of belonging - where people are inspired to team and lead inclusively in their interactions every day. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com . Anything you tell us will be kept completely confidential. The exceptional EY experience. It's yours to build. The preferred applicant will be subject to employment screening by EY or by their external third party provider. The salary range is AUD 64,900 to AUD 100,500 inclusive of superannuation dependent on skills, experience and work location. EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are actively recruiting Audit professionals at the Manager and Senior Manager level to join our Audit team in Sydney. Our Auditor opportunities are offered on a flexible full-time or part-time basis. You'll help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In return, you can expect leading-edge learning and development tailored to your unique interests and motivations. You'll be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us. Your key responsibilities Manage the audit engagement by defining audit strategy, in consultation with the Senior Manager / Partner, and executing it in compliance with our policies and protocols Effectively manage the Audit process with appropriate consideration of audit risk issues and accounting technical matters Lead and manage fieldwork on clients' sites including liaising with other departments to ensure the smooth delivery of the Audit process Expertise in accounting frameworks (IFRS) and in related financial reporting matters Skills and attributes for success To qualify for the role, you must have: Proven experience in delivering external audit and assurance engagements Experience leading the planning, execution and reporting on audits Proven track record with developing and maintaining client relationships Excellent communication and negotiation skills and a collaborative approach to management SOX experience / US GAAP Ideally, you'll also have: At least 7 years' experience as an auditor A strong academic record, including a degree and progress towards/completion of a recognised accounting qualification (CA, CPA, ACCA) Responsibilities, Qualifications, Certifications - External What we can offer you Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment Discover how, when and where you can work at www.ey.com/au/flexibility Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness Understand how our benefits can support you, including 26 weeks gender neutral paid parental leavewww.ey.com/au/benefits At EY, you'll be rewarded and recognised based on your performance and our comprehensive benefits package can be tailored to your individual needs. We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application via contactrecruitment@au.ey.com or phone +61 3 8650 7788 (option 2). We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests and the broader public. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

As an Audit Manager or Auditor, your role will be to deliver objective and insightful assurance that inspires meaningful action in reducing risk to the organisation. This role is critical to understanding the current state of risk management, giving credit for good practices, identifying issues, understanding root cause, and providing insight to mobilise the organisation to improve. The role serves as an ambassador of risk management and the Internal Controls Framework (ICF); fostering openness and trust and connecting individuals to resources that will help them reduce risk.

This role will be based in Singapore and the incumbent will perform and lead audits across the APAC region in relation to Commercial Practices, ABAC and Finance risks. Travel is required for this role for about 25% of your time (12 weeks per year).

Your responsibilities

This role will provide you the opportunity to lead key activities to progress your career, these responsibilities include some of the following:

• Engage auditees and other business stakeholders in a way that inspires and builds trust, mutual understanding, and respect.
• Deliver timely and meaningful audit outputs in alignment with the Core Audit Process (or other assurance products as required), providing a holistic view of risk management in language the business understands. This includes not only identifying gaps in control and risk management, but also good practices and insights to be shared and leveraged more broadly across the organisation.
• Deliver meaningful insights to the business, and appropriate context to support action.
• Connect auditees and other business stakeholders to insights and resources that will deepen their understanding of risk and the internal control framework.
• Anticipate and effectively manage potential obstacles to audit delivery and risk reduction; ensure timely escalation. Demonstrate a flexible approach to work, rebalancing priorities where necessary and solving problems creatively.
• Uphold the department’s consistent standards, whilst working efficiently and minimizing non-value add activities.
• Lead by example to challenge the status quo and create a vibrant, values-based work environment. Develop self and others through giving and receiving feedback to promote excellence and continuous improvement. Engage in peer to peer coaching, teaching, and mentoring.
• Actively contribute to the evolution of the department’s assurance strategies and related audit universe entries.
• Expand the knowledge base of the team through proactive knowledge sharing and collaboration. Share your experience actively for relevant audits. Build your own knowledge of new areas and actively participate in audits of new areas to increase your audit experience and flexibility as required by the department.
• Champion the department’s strategic projects and initiatives.

Why you?

Basic qualifications

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in finance, business, life sciences, or pharmacy
• Min 10 years of experience in partnering roles within business with Marketing, Audit, Finance, Compliance or Medical backgrounds.
• Min 5 years of experience in managing projects / initiatives including planning, organising, managing people and delivering within agreed timelines.
• Excellent knowledge and understanding of Commercial Practices, Financial Control and Reporting or Anti-bribery and Corruption controls, gained from functional roles in the businesses.
• Excellent written and oral communication skills.
• Strong collaboration, partnership and influencing skills.
• Good problem solving, analytical and critical thinking skills.
• Ability to challenge the status quo
• A self-starter, results-oriented with good learning agility.

Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. ​

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.​

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

JR: 386944

Responsibilities:

• Maintaining daily financial records and ledgers.
• Collaborate with external accounting vendors to manage monthly, quarterly, and annual financial reporting for the hedge fund manager and its potentially affiliated single-family office.
• Work with external compliance and accounting vendors to prepare periodic MAS reporting.
• Coordinate with various parties and assist in the annual audit process.
• Handle GST and other tax filings.
• Address internal management requests for customized financial reporting.
• Potentially assist with tax calculation and analysis for multiple tax jurisdictions.
• Perform other related duties as assigned.

Required:

• Bachelor's degree or above in related areas.
• Preferably 1-3 years of relevant experience in public accounting.
• Bilingual proficiency in English and Mandarin.
• Proficient in MS Office.
• Strong interpersonal and communication skills.
• Ability to work independently as well as a team player.
• Professional work ethics and high integrity.
• Experience in QuickBooks is a plus.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only(Betty)

Business Registration Number: 201735941W.

Role: The Accounts Clerk is an entry level role, that will be responsible for assisting with day-to-day accounting & finance function within the company, reporting to the company Accountant.

Responsibilities

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Vetting of receivables and payables to ensure accuracy in financial reporting;
• Prepare monthly financial and management reports;
• Consolidate accounts and ensure compliance with accounting standards;
• Support audit and tax queries;
• Manage timely closing process and reconciliations;
• Support the operational and sales teams from an accounting and finance perspective.

Requirements

• Diploma in Accounting & Finance or equivalent;
• Strong understanding of accounting principles;
• Strong knowledge and competenty in Microsoft Suite, in particular Excel;
• Ability to work in a dynamic environment;
• Ability to work independently with a high degree of accuracy and efficiency;
• Hands-on experience in ERP systems such as Oracle would be an advantage.

The detailed job description for Accounting & Admin Assistant is as follows :

・Basic day-to-day accounting duties, including handling account receivable and payable / monthly statement / petty cash and expanse claims, and other documentation works

・Performing receptionist duties such as handling incoming calls and taking messages

・Administrative support in the office

・Other ad-hoc administrative duties

The candidate is required to have following skills and experience.

・At least 1 year of working experience managing company’s day-to-day accounting.

・Proficiency in Microsoft Outlook, Excel and Word.

・Able to plan own tasks and work independently.

・Good interpersonal skills & friendly disposition.

・Detailed-oriented & meticulous, able to multi-task.

Transportation Expense / SGD 3.5 lunch allowance per business day

Location: West coast

Work schedule: 5 days for a week (Monday to Friday, 8am - 5pm) *Work schedule can be discussed flexibly.

Location: Singapore

About this role:

The audit director as an individual contributor provides strategic and operational leadership for their respective audit teams leading to the delivery of engagements in their risk coverage areas. Responsible to support RHIA to cultivate and manage relationships with senior collaborators in their business and/or functional areas leading to enhanced awareness of strategic priorities, key risks and deeper business knowledge. Use data to support IA processes, which may include working with internal and external partners to ensure greater insight and valued outcome.

Key Responsibilities:

· Ensure high quality audit and advisory engagements, in collaboration with the engagement clients, to foster simplification and enterprise approach.

· Actively support RHIA in managing relationships with business, functional, and corporate functions collaborators (global, regional, and/or local). This includes support in selection, training, and development of auditors by supporting and coaching during engagements and giving regular feedback.

· Supervise audit and advisory plans from preparation to delivery ensuring proper execution and reporting of results in line with Novartis IA methodologies and standards.

· Lead and deliver complex engagements including those without pre-defined frameworks.

· Manage short- and long-term audit planning, resource requirements, and resource allocation corresponding to identified risks and priorities.

· Build the preparation of a comprehensive risk assessment for the teams that serves as a basis for future assurance plans.

· Provide thought leadership in assigned areas of subject matter expertise and contributing to innovative approaches including advanced analytics.

· Ensure that audit and advisory methodology is adhered to, and quality standards are met.

· Ensure respective audit team execution supports simplification of key business processes aligned with the company’s aspirations.

· Support RHIA in highlighting risks, key insights, and trends to senior ECN/ACC reporting.

· Participate in Novartis IA projects / initiatives when needed.

· Support Global Security with specific Speak Up cases that require IA expertise.

· Using advanced analytics and applying available data to enhance risk assessment, audit execution, insight sharing, and business partnering.

Requirements

Essential Requirements:

· University degree (Finance, Engineering, Sciences or other relevant qualification) or equivalent required. Certified Internal Auditor, CA, MBA, PhD or equivalent are considered a plus.

· Proficient in English both written and spoken, excellent communication skills. Other languages are a plus.

· At least 7 + years of relevant business and/or functional experience. Experience in a pharmaceutical or biotechnology company is a plus.

· Business, functional, and/or operational competence in related functions understanding company strategy and main risks

· Experience working in a matrix organization and building close relationships with 2nd line assurance/risk functions

· Strong interpersonal, organizational and project management skills and resilience to meet multiple priorities and deadlines.

· Strong relationship building skills can influence, negotiate with and motivate senior leaders.

· Extensive knowledge of risk management, governance, and compliance

· Excellent verbal and written communication with strong influencing skills.

· Ability to travel domestically/internationally as needed (~30% travel)

Why Novartis:

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive:

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Join our Novartis Network:

If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network

As our Accounting Intern, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents

Responsibilities:

• Ensure all accounting records have been recorded correctly and in timely manner
• Prepare and create records of some transaction when necessary
• Reconciliation all account to produce Financial Statement
• Maintain all supporting documents, including to support audit process

• Preferably fresh graduate or student with less of regular class at campus
• Mandatory can working at Jakarta office and fully intern for 6 months
• Graduated from Accounting, Finance of related field
• Proficiency in Excel or Spreadsheet (SUM IF, PIVOT and other)
• Familiar with Accounting Principles and Journaling
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members

About OMRON

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let’s begin the exciting journey of Shaping Future 2030 together with us!

About OMRON Management Center of Asia Pacific (OMCP)

OMCP is an Expert Services (ES) of Omron corporation. OMCP extend strategies to execute the operational excellence in to our businesses across Asia pacific. We consolidate all important corporate functions as shared services to deliver highly specialized services and skills in critical functions like, Administration & Secretarial, Accounting & Finance, Corporate Communications, Facility Management, Human Resources, Information Technology, Intellectual Property, Internal Audit, Risk & Legal Management, etc. Let’s begin the exciting journey of Shaping Future 2030 together with us! Understand more about our OMRON Asia Pacific HERE.

 

Description

The individual oversees financial operations, ensures compliance, drives efficiency, and supports strategic initiatives for Omron Indonesia business entities. This role encompasses various key responsibilities to safeguard and enhance the organization's financial health:

 

Responsibilities:
1. Financial Leadership and Operations:

• Lead the country's finance function, providing efficient services to multiple Omron Indonesia business entities.
• Manage cash flow, financial planning, treasury functions, finance operations, and tax.
• Ensure compliance with financial regulations and communicate value and risk issues to Management.
• Drive a culture of controllership, accountability, compliance, and integrity in financial practices.

 

2. Strategic Leadership:

• Provide strategic financial leadership and quantitative insights to Management.
• Drive operational excellence to enhance overall effectiveness and efficiency.

 

3. Change Management and Competency Enhancement:

• Drive transformative change within the finance function.
• Enhance competencies within the country's finance function.
• Support regional transformation projects.

 

4. Accounting:

• Ensure accurate month-end, quarter-end, and year-end closing of accounts.
• Manage Group Chart of Accounts (GCOA) and Local Chart of Accounts (LCOA).
• Analyze and approve month-end accruals and adjustments.
• Stay updated on US GAAP and IFRS accounting standards.

 

5. Financial Reporting:

• Review and manage financial entries in the HFM package files.
• Perform financial analysis on group reports and statements.
• Assist in adopting US GAAP in HFM package files.
• Standardize reporting processes for work efficiency.
• Prepare and finalize budgets and forecasts.

 

6. Tax, Legal, and Audit:

• Review and manage Corporate Income Tax, Transfer Pricing, and other tax requirements.
• Coordinate with tax authorities and consultants.
• Resolve audit issues and manage compliance requirements, including J-SOX audits.

 

7. Finance Business Partnering:

• Analyze cash flow, operating expenses, and business performance.
• Provide financial analysis for project initiatives.

 

8. Fixed Asset Management:

• Oversee the monitoring, recording, and reporting of assets.

 

9. Projects and Improvements:

• Identify and implement process efficiencies, improvements, and enhancements.
• Undertake and will actively embrace decision-making responsibilities primarily pertaining to matters within Accounting & Finance.

 

• Bachelor's/College Degree in Finance or Accounting or equivalent.
• Certified Public Accountant/Chartered Accountant or equivalent will be advantageous.
• Proficiency in JD Edwards financial systems, SAP, and Windows applications.
• Minimum of ten (10) years in senior Finance and Accounting roles.
• Demonstrated financial accounting, reporting, and technical expertise.
• Strong team leadership, people management, and project management skills.
• Comfortable with ambiguity and adept at challenging the status quo.
• Excellent communication skills, fluency in English and customer focus.
• High energy and initiative with an affinity for high-growth environments.

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.

 We are currently seeking a talented individual to join our North Sydney based Finance team as an Internal Audit Manager. This part-time (4 days) role offers a unique opportunity to contribute to the success of our organisation whilst enjoying a hybrid work arrangement. 

The role 

At GWA, we take pride in fostering a dynamic and inclusive workplace culture that values innovation, collaboration, and excellence. As an ASX listed industry leader, we are committed to maintaining the highest standards of governance, risk management, and internal controls.

Reporting to our Group Chief Financial Officer, as the Internal Audit Manager, you will play a pivotal role in providing assurance and guidance to our Management, Executive Leadership Team (ELT), and Board focusing on risk management, business processes, and controls. With responsibility for reviewing and providing recommendations to improve the GWA control environment (including processes and systems to improve their efficiencies and effectiveness), this position is designed to support GWA across all geographies and business brands.

Key Responsibilities 

Design and Implementation of Audit Plans

You will develop risk-based annual and three-year audit plans, ensuring a balance between financial, compliance, performance, and operational reviews which will incorporate input from key stakeholders, including our ELT, outsourced IA provider, and the GWA Audit & Risk Committee.

Audit Management

You will be responsible for establishing audit objectives and scopes of work, communicating them to the Internal Audit team and relevant stakeholders, and obtaining approval from the relevant senior GWA stakeholders in order to progress. You will manage internal audit resources, including both internal and outsourced teams, ensuring tasks are appropriately assigned, monitored and completed.

Technology Integration

Utilising data mining and data analytics where applicable to detect fraudulent or unusual transactions in financial statements, you will develop a deep understanding of GWA’s technology systems to identify improvements and audit action points.

Continuous Improvement

We will expect you to keep updated regarding changes in internal audit standards and best practices. In addition, you will conduct interviews with management and staff to identify best practices and align them with business standards, GWA policies, and regulatory requirements.

Reporting and Communication

You will prepare comprehensive reports highlighting control weaknesses, risks, implications, and recommendations for process improvements. You will also discuss your findings with line management and ELT members, gaining commitment to agreed-upon actions.

Budget Management

You will be responsible for overseeing the overall Internal Audit budget, including the component related to our external providers. You will ensure accurate reporting, correct accruals, and preparation of budgets/forecasts as required.

Stakeholder Collaboration

You will liaise closely with our outsourced IA provider, GWA Group Financial Controller, and GWA Group CFO to ensure the timely delivery of the audit plan. You will hold all parties accountable for meeting agreed-upon deliverables in terms of quality, timing, and cost.

Leadership and Team Development

You will lead, coach, and motivate both internal and outsourced audit teams, ensuring high performance, delivery, and engagement whilst fostering a culture of continuous improvement within the team.

 Skills and experience

Our ideal candidate will have aminimum 8 years in an internal/external audit role with experience in planning, coordinating, and executing a global audit function, plus: 

• Proven experience in internal audit management, with a focus on risk management, controls, and IT systems.
• People/team management experience
• You will be highly commercially minded with the ability to apply your knowledge and experience in a practical manner with a focus on positive business outcomes.
• You will have strong stakeholder management skills with the confidence and gravitas to undertake and lead negotiations to achieve the best risk mitigation result for GWA.
• A flexible, solutions focused mindset with the ability to understand and adapt to the shifting and competing priorities of the business, whilst keeping on task and on schedule.
• Experience using data mining and analytics would be beneficial.
• Professional qualifications such as CPA/CA/Internal Audit qualifications and a Business-related degree
• Ability to influence and communicate with all levels and seniorities of stakeholder.
• Understanding of continuous improvement principles.
• Experience using MS Dynamics 365 would be beneficial.

 Candidates who have previous experience working in a Co-Source environment will be highly regarded.

If you are passionate about internal audit, have a keen eye for detail, and thrive in a dynamic culture, we invite you to apply.

 What’s on offer?

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• 'Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emma Mahoney, Talent Acquisition Manager (emahoney@gwagroup.com)

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. 

Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!

You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

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