Total 91 Director/C-Level job vacancies in Bangkok - Airbus Flight Ops Services

• To develop and roll out robust Engineering - MEP/ HVAC, Fire and Life Safety design standards across all Brands.
• To develop and ensure the means where Engineering, Fire & Life Safety, IT support is provided to all Design Directors via Design review services for all new built, instant noodles + conversion/re-branding projects and major renovation projects.
• To develop a means to understand all regional statutory Health, Safety, Fire Codes and Security Regulations for SEAJSK region. Ensure that any tests and inspections required on equipment are carried out and that records are maintained. Learn about all Local Building codes and relevant ordinance requirements for each Country in the SEAJSK Region, to ensure they meet our brand & product requirements and ensure that all comments are submitted for final approval.
• To coincide with the Accor Sustainability Department to assist with establishing water & energy reduction and sustainable objectives via our DTS Product & Brand Standards.
• To develop policies, procedures and workbook to enable a due diligence process to be carried out by Owner via DTS direction with a Third Party Professional Company to be nominated by DTS on existing hotels for instant noodles/conversions/rebranding by Accor Hotels in ensuring Civil, FLS and Engineering compliances. 
• To support Hotel opening process to ensure all Fire & Life Safety, Engineering practices and procedures for new openings are in place and openings are more streamlined and efficient.
• To support Design Standards; to ensure that Design Directors can include Engineering Design Standards are effectively implemented for each project during the Design Stage and that they are followed up on during the construction by liaising regularly with the Regional Design & Technical Services Team Leader in Charge of the Project
• To support regional self-audit program for Engineering Operations and ensure year on year improvement.
• To develop a comprehensive list of recommended, qualified Consultants and Contractors for Design & Technical Services and Owners use for all Regions.
• Assist T&C department to qualify suitable DoE or CE candidates for all pre-opening hotels.  Provide oversight, advice, direction, and guidance through development of tools, systems and processes for new hotel openings in accordance with the Hotel Openings guidelines to be issued to DOE’s or CE’s and their engineering teams. 
• Provide Pre-opening support through corporate engineering team on the following: Pre-Opening & Operations manual / Engineering department set up requirements with job descriptions and staffing levels
• Establishing engineering operation procedures, engineering check lists, plant logbooks and energy consumption recordings.
• Departmental Profit and Loss and Budgets (POMEC).
• Provide guidance and direction to the hotel management and DOE for the setting up of the hotel technical operations, property inspection, snagging and defecting and warranty issues.
• Engineering system testing & commissioning, acceptance and take over procedures.
• Provide advice and procedures for establishing engineering programs such as work request system, preventative maintenance, planned preventative maintenance of guestrooms, fire protection maintenance, engineering annual self-audits and POMEC filing system.
• Computer Aided Maintenance Management (CAMM) ordering, data collection and data input.
• Assist DOE or CE with requirements for training of the hotel’s engineering team concerning the engineering policies, procedures and programs.
• To mentor, coach, and provide advice and assistance as necessary to enable the DOE to take of full responsibility of the engineering operations.
• Provide advice to DOE or CE for purchasing of the required engineering FF&E.
• Assist in establishing energy management initiatives and sound environmental policies and programs.
• Assist to ensure Health and Safety practices are being implemented in accordance with corporate programs and local laws.
• Liaise with Openings team on completion of areas and hand over dates for completion.
• To develop comprehensive succession planning and mentoring programme for new and existing engineering colleagues within SEAJSK  PME properties.
• To develop and implement systems, processes and procedures to ensure hotel engineering operations are innovative, cost effective and efficient and that these are standardised across the region with adequate checks and balances.
• To provide a continuity platform for hotel engineers and ensure they are properly trained with the knowledge and skills required for an efficient operation and advancement within the organisation to ensure career development and organic growth.
• To support and roll out comprehensive Pre-opening Engineering Manual. (Efficient openings)
• Support and roll out an Engineering Department Critical Path that is effective and efficient. (Efficient openings)
• To develop and roll out global maintenance standards to ensure owners assets are properly maintained. (Asset protection)
• Support and roll out new policies and processes for engineering cost control. (Cost saving)
• Hold ALL property Engineers accountable for energy and water reduction to meet benchmarks with the full support of the Hotel General Manager.
• Hold Engineers responsible for ensuring the maintenance of records and for ensuring regular reporting of performance against the Environmental objectives with the full support of the Hotel General Manager.
• Support Policies and Procedures to ensure all Hotels adhere to all statutory regulations and fire codes by regularly reviewing policies and safety procedures for each project.
• Support and roll out policies and procedures to ensure that all Hotels ensure that any tests and inspections required on equipment are carried out and that records are maintained.
• Support and roll out policies and procedures to ensure that all Hotels are aware of all local Building codes, regulations and relevant ordinance requirements, to ensure they meet our requirements.

Join our Pre-opening team and our first Fairmont in Thailand!

As Director, Engineering, you will be instrumental in orchestrating the handover and set up, from construction opening phase to the day to day operations of the hotel.

Provide leadership and direction for the operations of the Engineering, Landscaping & Security Teams with a focus on service and operational logistics.

• Ensure strict compliance in accordance to Fairmont standards and brand deliverables for the successful handover from construction to operations.
• Develop and implement the Preventative Maintenance Program for guest rooms, public areas, and safety systems while working closely with Operational Divisions 
• Provide the technical information for repair, maintenance, operation, modification, and replacement activity to ensure all jobs are being done correctly
• Oversee the landscaping of the Hotel and pool maintenance
• Participate in the preparation of CAPEX expenditures for Hotel as well as annual budget preparation for department and monthly forecasting and commentary 
• Recruit, schedule, complete payroll, performance reviews and the training & development, and engagement strategies all engineering team members
• Coordinate and manage outside contractors, including sourcing of appropriate suppliers, preparation of purchase orders, facilitation of supplier negotiations
• Assist in the monitoring of energy and water management programs 
• Monitor, update and implement the fire safety plan, building evacuation and disaster recovery plan 
• Coordinate and complete all audits related to engineering and risk management 
• Manage the hotel emergency response team in coordination with security and hotel management 
• Actively participate in the Hotel’s energy management, Occupational Health & Safety and environmental programs  
• Ensure compliance with all city and state regulations and ordinances 
• Perform inspections of the property and monitor compliance with government and city regulations, to ensure all laws are followed and guests and employee safety 
• Balance operational, administrative and Colleague needs 
• Ensure a clean and safe working environment, with continual emphasis on promoting colleague and guest health and safety.
• Assist in overall management responsibilities as needed
• Follow department policies, procedures and service standards

Other duties as assigned
      

Reporting to the General Manager, the Director of Talent and Culture will spearhead the development and execution of strategic talent & culture initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence, engagement, and growth. The Director will assess organizational needs, develop and implement talent & culture solutions in employee relations, compensation, benefits, recognition, administration, and colleague wellness. 

Leadership & Strategy Implementation:

• Strong knowledge on local legislation and employment
• Lead and oversee daily operations of the Talent & Culture Department.  
• Manage performance and development of the Talent & Culture team members  
• Play a pivotal role in implementing the hotel’s Talent & Culture strategy.  
• Assess organizational needs and develop aligned human resource solutions.  
• Manage all talent systems and provide support and training to T&C and operational teams  

Employee Relations and Workplace Culture:  

• Ability to attract and retain our talent, with responsibility to onboard and welcome all our new Heartists for the pre-opening for this amazing new property into the Fairmont family - Our first Fairmont in Thailand.
• Promote positive colleague relations through open communication, trust, mutual respect, and a fun work environment.    
• Assist departmental leaders and senior managers in developing action plans to address issues identified in colleague feedback.  

Compensation and Benefits:  

• Oversee compensation, benefits, recognition, and administration programs.  
• Implement strategies to enhance colleague wellness.  

Budget Management:  

• Effectively manage the annual Talent & Culture budget.  
• Balance operational, administrative, and colleague needs.  

Policy and Safety Compliance:  

• Follow departmental policies and procedures.  
• Adhere to all safety policies. 

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management 
• Culture within the revenue generating departments of the hotel.
• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
• Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Directs and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, Travel CLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
   

Reporting to the Vice President, Revenue Management Performance, the Regional Director of Revenue Management will be responsible for the following:

Maximizing incremental profitable revenue for multiple hotels in a dedicated region. This is accomplished through the strategic coordination of revenue management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes and procedures related to these disciplines, organizing and facilitating ongoing training and education on Commercial success and business acumen with the aim of creating and growing a culture of Total Hotel Profit optimization. The RDRM supports the development of internal talent, identifying future RM leaders and mentoring current DRM’s into meaningful contributors to the success of their hotels.

Essential Duties and Responsibilities — (Key Activities)

1. Strategic Planning and Implementation
   1. Consults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities
   2. Understands and provides support during budgeting and marketing plan creation and participate in budget review and approval process at hotel level
2. Revenue Optimization
   1. Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the Region
   2. Pilots and Executes on new functionality available in the region, providing valuable feedback and areas for enhancements
   3. Identifies areas of incremental revenue opportunity through regular  property visits, regional meetings, and conference calls
   4.  Identifies new/underutilized areas of high potential for incremental revenue                                                                         
3. Performance Monitoring and Reporting
   1. Reviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and others
   2. Monitors key indicators of hotel performance and third party data sources to identify revenue opportunities
   3. Stays abreast of changes in the marketplace and other environments that may affect it such as dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
   4. Ensures properties optimally use, and measure performance on all distribution channels and ensure that fair market share is achieved if not surpassed - Brand.com, GDS, OTA channels.
4. Team Leadership and Development
   1. Provides orientation and transition support and training for new RM roles in the region
   2. Mentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituents
   3. Assists in all recruitment efforts for hotel DRM’s
   4. Provides subject matter expert guidance in performance evaluation of RM positions in the hotel
   5. Improves comprehension and use of our CRS, PMS, reporting, BI Tool and information management systems to support better decision making
5. Stakeholder Collaboration
   1. Works with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planning
   2. Works closely with the property Commercial teams to identify Revenue Management needs and to develop education to address those needs.
   3. Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue generating departments at the hotel
   4. Works with all areas of the organization to enhance our Accor Brands and to ensure that both corporate and hotel strategies are congruent with this goal
   5. Actively participates in the greater RM community in the respective Region
   6. Work with development team on feasibility study for new hotel projects within the region
   7. Contribute creation of brand tactical campaigns to drive business during need periods

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

The T&D Sales Lead for Thailand is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

Work Arrangement: Fully remote, overlapping US EST working hours.

Job Type: Full-time, Independent Contractor

Salary Range: Depending on experience and qualifications

Work Schedule: Monday to Friday, 10:00 AM - 7:00 PM EST, with flexibility to handle urgent tasks outside regular hours

Locations: Remote, open to candidates in Bangkok and Philippines

Holiday Adherence: US Holidays

PTO Entitlement: 10 days per year

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community-oriented opportunities like an annual retreat.

About the Company:

The company is dedicated to harnessing technology as a driving force for economic growth and inclusion in the rapidly evolving digital age. Specializing in AI, FinTech, B2B SaaS, and platform technologies, the company’s mission is to empower industries with cutting-edge solutions that create lasting impact. Their portfolio has consistently outperformed market expectations, raising substantial venture capital and tripling in valuation.

Role Overview:

As the Chief of Staff, you’ll be the CEO's trusted partner in driving efficiency and supporting critical business functions. You'll focus on optimizing workflows, improving processes, and ensuring that both the CEO and the wider team leverage AI technologies wherever possible. In addition to executive support, you'll have the opportunity to engage in tasks requiring a creative eye, including the creation of marketing materials and presentations using graphic design tools like Canva.

Your Impact:

Your contributions will be critical to improving the company’s overall operational efficiency and productivity. By implementing new tools and optimizing processes, you'll ensure that both the CEO and the team are working at their highest potential. You will also play a key role in enhancing the company’s marketing presence, developing compelling collateral, and providing thoughtful insights that directly influence client outreach and engagement strategies.

Key Responsibilities:

1. Executive Support
• Provide direct administrative and strategic support to the CEO and executive team
• Manage complex schedules and prioritize tasks across multiple time zones
• Leverage AI-driven tools to enhance productivity and streamline daily tasks
2. Process Optimization
• Continuously seek opportunities to improve workflows and processes
• Implement new technologies to drive efficiency across the organization
• Ensure both the CEO and the team are utilizing AI to its fullest potential
3. Communication & Correspondence
• Draft and manage high-level communications, including emails, presentations, and reports
• Ensure all documents reflect the company’s voice and messaging standards
• Assist in crafting outreach messages for sales and client engagement
4. Project Coordination
• Manage timelines and resources for special projects and initiatives
• Facilitate communication with internal and external stakeholders
5. Travel Coordination
• Plan detailed travel itineraries, including flights, accommodation, and meetings
6. Graphic Design
• Create some basic marketing collaterals.

Must-Have:

• 5+ years of experience as an Executive Assistant or Chief of Staff in a fast-paced environment
• Proficiency in Microsoft Office 365, Asana, and cloud-based document management systems
• Strong background in optimizing workflows and implementing process improvements
• High proficiency in written and verbal communication skills
• Ability to maintain discretion and confidentiality
• Experience using AI tools to enhance productivity

Nice-to-Have:

• Graphic design experience using Canva or similar platforms
• Proficiency in both English and Thai
• Sales experience, particularly in drafting outreach messages and developing client engagement strategies
• Experience creating marketing collateral

Compensation Package:

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: 10 days of paid time off
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Top-grading Interview
4. Skills Assessment
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.

Exciting opportunity to join the Revenue Management team in Bangkok, located at Minor Hotels headquarters, this leadership position will lead Revenue Management functions for multiply countries in SEA including Vietnam, Malaysia, Indonesia, Laos, Cambodia and India.  

As Area Director of Revenue Management, Minor Hotels you will be responsible to maximize revenue, market share and profits for multiple hotels, across multiple brands through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels and brands and to deliver Minor’s Core Value relating to result, customer, people, innovative and partnership.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels  employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• To partner closely with key stakeholders to drive Total Hotel Profit Optimization (THPO) across Rooms, F&B, Spa, Activities, and other revenues.  Explicitly quantify and weigh key drivers of contribution margin when formulating, explaining, and executing strategies across the Hotel / Resort.
• To discuss regularly with Commercial and Operational Leaders of F&B, Spa, Activities, and other revenues to support strategies and analyses of products, marketing, pricing, and packaging.  Activities include, but are not limited to, competitive analysis, modelling, menu engineering and promotional activity.
• To collaborate with stakeholders from all hotels to ensure optimal business outcomes for all hotels in the sub-region
• To participate in all weekly revenue, group and other meetings, as appropriate, to ensure optimal business outcomes for all hotels in sub-region.
• To support all hotels as needed in the planning and execution of daily pricing and availability strategies, as required.
• Be responsible, with the support of the other Revenue Directors for all recruitment & selection into the shared Revenue support functions.
• To prepare weekly accurate 3 months forecast for hotel rooms revenue by Market Segment/Day.
• To prepare monthly accurate 12 months forecast for hotel rooms revenue by Market Segment.
• To actively participate in the production of the hotel’s annual budget and to assist in the creation, update and evaluation of the hotel Sales and Marketing plan.
• To set and effectively communicate the hotels pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
• To prepare and chair a weekly Revenue Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
• To ensure compliance with brands, regional and owning company Processes and Procedures pertaining to Revenue Management.
• To continuously manipulate availability & rates while ensuring parity across all distribution channels.  This allows maximum flexibility to capture all market buying patterns while optimizing REVPAR.
• To introduce incremental revenue generators to maximize overall hotels revenue.
• To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
• Set monthly targets of upselling revenue for front office and reservations department.
• Monitor competitor availability and pricing on a daily basis, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc, and subsequently analyze & report actual performance versus competitive set.
• Ensure available technology (PMS & RMS) is fully utilized and understood according to property specific business mix and requirements.
• Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g. iHotelier, GDS, Anantara.com, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
• Assist the Sales & Marketing Team in devising marketing campaigns, to ensure that the Hotel reaches the right people, at the right time, in the right place.
• Maintaining high standards of data quality through system maintenance.
• Responsible to drive maximum revenues through preferred brand booking channels by applying relevant pricing and inventory management.
• Ensure weekly/monthly reporting to the regional/corporate office is adhered to in a timely manner.
• Implement a database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
• Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
• Liaise with Corporate Marketing to ensure all promotion / programmes are fully understood and right for the business.
• Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
• Ensure an effective Training & Development Calendar is in place & adhered to, that all Team members have a Personal Development Plan and clearly defined objectives, and that a Succession Plan exists within the department.

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

Job Summary:

The Chief Engineer at Mercure Bangkok Makkasan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel’s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.

Key Responsibilities:

1. Leadership and Team Management:

   • Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team.
   • Assign tasks, manage shifts, and oversee daily operations of the engineering department.
   • Provide technical expertise and support for maintenance staff.

2. Maintenance and Operations:

   • Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems.
   • Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards.
   • Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.

3. Budget and Financial Management:

   • Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures.
   • Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses.
   • Monitor and analyze energy consumption, looking for cost-saving opportunities.

4. Health, Safety, and Compliance:

   • Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security.
   • Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations.
   • Act as the key contact during emergencies and ensure the safety of guests and employees.

5. Capital Projects and Renovations:

   • Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget.
   • Collaborate with external contractors and service providers as needed for large-scale projects and technical services.

6. Collaboration with Other Departments:

   • Work closely with the housekeeping, front office, and food & beverage departments to ensure all guest areas and back-of-house operations are in optimal condition.
   • Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed.
   • Provide timely communication and status updates on engineering tasks to hotel management.

7. Sustainability and Environmental Initiatives:

   • Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact.
   • Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.

• Develop and implement strategies to maximize catering and event revenue for the BDMS Connect Center, ensuring alignment with the resort’s financial goals.
• Identify new business opportunities, establish strong client relationships, and create innovative packages to attract corporate and private events.
• Oversee the planning, execution, and evaluation of all events, ensuring seamless coordination and exceptional guest satisfaction.
• Promote and integrate sustainable practices in all events, aligning with Mövenpick's commitment to environmental responsibility, including reducing waste, energy efficiency, and eco-friendly materials.
• Incorporate Mövenpick’s "Beyond Meeting" concept by offering holistic, wellness-focused event experiences that extend beyond traditional meeting formats, enhancing participants' well-being and productivity.
• Lead, mentor, and develop the catering and events team to ensure high performance, creativity, and operational excellence.
• Collaborate with internal departments, external vendors, and partners to enhance event offerings and create memorable, sustainable experiences.
• Prepare and manage the budget for catering and events, ensuring cost efficiency while delivering high-quality services.
• Stay informed of industry trends, competitor activities, and new sustainable practices to maintain a competitive edge in the market.
• Serve as the main point of contact for key clients, ensuring consistent communication, negotiation, and satisfaction.

As the Cluster Director of Sales - Chinese Market, you will be one of the principal pillars of the designated hotels for the Chinese market, passionately and enthusiastically directing the day-to-day activities of the sales team by inspiring and coaching them to drive results. Further, you will drive the preparation of the annual departmental operating budget, hotel sales, marketing, and business plan. 

As the Cluster Director of Sales - Chinese Market, you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the designated hotels to potential clients. You will develop rapport with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and internationally to promote new business and increase sales for the designated hotels.

This position reports to the Cluster Director of Sales & Business Development of the designated hotels.

The T&D Sales Lead for Thailand is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market. He/ she would also be effectively managing key client accounts to ensure overall client satisfaction with GfK (by NIQ Company) services, thereby achieving continuous revenue growth for the business.

Responsibilities: 

• Achieve country sales target and manage accounts with new and existing clients
• Strategize the business selling approach with focus on the Tech & Durables industry
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs
• Analyze and present our data and findings in order to create a need to increase selling opportunities to existing and potential clients
• Establish and maintain excellent relationships with key decisionmakers within existing and potential clients
• Build and maintain C-suite level engagement to increase upsell opportunities
• Identify potential problems and propose pro-active solutions to meet client needs

• To strategically manage the total sales efforts within the hotel to pro-actively generate revenue.
• To develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the sales function, so as to secure new accounts and develop these accounts into profitable business for the hotel, thereby achieving and exceeding forecasted revenue figures in Rooms and Food & Beverage.
• To interact and communicate effectively with Rooms, Food & Beverage and Reservations departments to ensure guests receive high levels of service
• To be entrepreneurial and to think beyond the boundaries is expected and not requested
• To provide service that is sincere, warm and enthusiastic, ensuring the guests’ satisfaction
• To take the time to get to know the guests , and to be committed to service excellence
• Develop and implement business plan and sales strategy that ensure hotel sales goals and profitability.
• Adhere to and monitor departmental operating expenses as per departmental budget and forecast.
• Preparation of the annual Sales budget taking into consideration Market mix, average room rate, yield and Occupancy levels.
• Co-ordination with Regional Sales Office
• Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions
• Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.
• Plans and manages sales efforts/activities with sister hotels under the supervision of the corporate Sales Team as required.
• Finalize rates structure and strategy through competitive data review and demand analysis.