Total 13 job vacancies by Ue Park Avenue International Pte. Ltd.

Responsibilities:

• Assist in the assignment of housekeeping tasks and rooms to the housekeeping team
• Conduct maintenance checks on housekeeping equipment and machines
• Record and perform safekeeping of lost and found items
• Conduct inventory count on housekeeping supplies and equipment
• Coordinate and monitor follow-up on guest requests
• Handle guests' concerns and feedback
• Assist to monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
• Report safety hazards and security threats in accordance with organisational guidelines
• Consolidate budget reports for the department
• Maintain housekeeping records and generate reports for the department
• Coordinate meetings for the department

Requirements:

• Minimum "O" level with related experience in Facilities Management / Cleaning industry
• Possess basic knowledge of housekeeping services, waste management or pest control
• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

The Reservations Officer responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation hotlines are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance with guests' booking confirmations.

Responsibilities :

• Respond to reservation requests from guests, travel agents, and referral networks made through various communication platforms.
• Ensure that reservation hotlines are attended to at all times to meet daily business needs
• Responsible for creating, updating and maintaining reservation records promptly in accordance with guests' booking confirmation
• Track future room availability and helps develop forecasts for room revenue and occupancy
• Work closely with Front Office and Sales Department in preparing the pre-registration activities and process advance reservation deposits
• Updates room inventory and comply with the policies and procedures of the property
• Candidates with OPERA knowledge and experience will have an added advantage
• Any other ad-hoc duties assigned by superior
• 5.5 days work week, regular hour

Requirements:

• Minimum GCE 'O' Levels or equivalent
• Preferably 1-2 years relevant experience
• Possess initiative, able to multi task and work independently
• Pleasant disposition and a team player
• Proficient in Microsoft Office
• Experience in Hotels/ Serviced Apartments will be an added advantage

You may send in your inquiry to apple.ng@uel.sg

Responsibilities:

• Assist in the assignment of housekeeping tasks and rooms to the housekeeping team
• Conduct maintenance checks on housekeeping equipment and machines
• Record and perform safekeeping of lost and found items
• Conduct inventory count on housekeeping supplies and equipment
• Coordinate and monitor follow-up on guest requests
• Handle guests' concerns and feedback
• Assist to monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
• Report safety hazards and security threats in accordance with organisational guidelines
• Consolidate budget reports for the department
• Maintain housekeeping records and generate reports for the department
• Coordinate meetings for the department

Requirements:

• Minimum "O" level with related experience in Facilities Management / Cleaning industry
• Possess basic knowledge of housekeeping services, waste management or pest control
• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

• meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
• handle VIP arrivals
• manages security issues and any matters concerning guests’ conduct in rooms or public areas
• assists in reception, concierge, reservations, housekeeping operations
• gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
• supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift including PH and weekends
• Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
• 5/6 days work week, 9 hours per day including 1 hour break time
• Fully vaccinated

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance coverage
• Night shift allowance
• Meal allowance
• Long year service award
• Service excellence award

Working location at East.

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

You may contact 68097322 directly for more information.

Responsibilities

• Coordinate and hands on in the events and meetings set-up, in accordance to clients'requirements
• Manage pre- event preparation and provide on-the-day support as required by clients
• Co-ordinate with clients, F&B and logistics suppliers pre / during / post for the events
• Manage quotations and administrative work related to the events.

Requirements

• To be flexible with work hours in line with business needs.
• A great outgoing personality and be genuine, approachable, attentive and instinctive
• A team player and enjoy the buzz of being busy
• To be well presented and able to communicate with all levels of people
• Candidate who are familiar with banquet / events management will have an added advantage

Responsibilities:

• Audit and process all invoices. Ensure all invoices are attached with ERP, POC, and/or other supporting documents, like delivery orders, service reports, work orders, etc. as appropriate and are properly approved department head and general manager for payments before generating computer or manual cheques.
• Prepare prompt and accurate allocations of all accounts payable on a timely basis for posting.
• Make payment of all invoices according to the credit terms granted by the supplier; make prompt payment for those invoices with early bird discounts.
• Check all expenses reports, bank payment requests, cash payment requests or auto-payments to ensure that supporting documents are sufficient.
• Regularly check those Giro payments in bank statements and follow up with the original invoices and prepare necessary payment vouchers for posting of the transactions to Accpac system.
• Prepare payment vouchers and cheques with all supporting documents for approval and signature.
• Liaise and answer all inquiries from trade/other creditors.
• Reconcile suppliers’ monthly statements to the hotels’ accounts payable records and investigate any discrepancy between the two and following up.
• Balance account payable ledger and reconcile with the General Ledger closing balance periodically and at month-end.
• Analyze the monthly A/P Aging Trial Balance and follow up with all abnormalities.

Requirement:

• LCCI / Diploma in accountancy with 1-2 years accounts payable working experience , preferably in in hospitality industry
• Able to work independently with minimum supervision
• Experience with OPERA and Accpac system will be an added advantage;
• Proficient with MS Office Excel and Word
• Working location at Toa Payoh

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

You may contact 68097322 directly for more information.

The Room Attendant is responsible for the cleanliness and orderly presentation of rooms to create a positive impression for guests. He/She performs cleaning, replenishes amenities and supplies as well as checks and reports items in need of maintenance or replacement.

Responsibilites:

• Perform cleaning activities in rooms
• Replenish amenities and supplies in rooms
• Inspect rooms to report defects and missing items
• Report and turn over lost and found items
• Restock and maintain cleanliness of cleaning carts
• Report safety hazards and security threats

Requirements:

• Full vaccinated for Covid-19
• Able to hand carry load up to 5kg
• Able to move and transport housekeeping cart to/fro guestfloor

Working Hour/ Location:

• 1 rest day per week
• Shift pattern (AM: 8.30am-4.30pm; PM: 3.00pm-11.00pm; MN: 11.00pm-7.00am)
• Subject to respective hotel operations, may only performing minimal afternoon and midnight shift
• Able to work on PHs and Weekends
• Various vacancies available at East, West and Central

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance
• Meal allowance
• Nightshift allowance
• Uniform provided
• Training provided

Please contact us at 68097423 or 68097321 for further enquiries.

Responsibilities:

• Audit and process all invoices. Ensure all invoices are attached with ERP, POC, and/or other supporting documents, like delivery orders, service reports, work orders, etc. as appropriate and are properly approved department head and general manager for payments before generating computer or manual cheques.
• Prepare prompt and accurate allocations of all accounts payable on a timely basis for posting.
• Make payment of all invoices according to the credit terms granted by the supplier; make prompt payment for those invoices with early bird discounts.
• Check all expenses reports, bank payment requests, cash payment requests or auto-payments to ensure that supporting documents are sufficient.
• Regularly check those Giro payments in bank statements and follow up with the original invoices and prepare necessary payment vouchers for posting of the transactions to Accpac system.
• Prepare payment vouchers and cheques with all supporting documents for approval and signature.
• Liaise and answer all inquiries from trade/other creditors.
• Reconcile suppliers’ monthly statements to the hotels’ accounts payable records and investigate any discrepancy between the two and following up.
• Balance account payable ledger and reconcile with the General Ledger closing balance periodically and at month-end.
• Analyze the monthly A/P Aging Trial Balance and follow up with all abnormalities.

Requirement:

• LCCI / Diploma in accountancy with 1-2 years accounts payable working experience , preferably in in hospitality industry
• Able to work independently with minimum supervision
• Experience with OPERA and Accpac system will be an added advantage;
• Proficient with MS Office Excel and Word
• Working location at Toa Payoh