Total 4 job vacancies by TribePost Ltd

Scheduling & Installation Administrator

Location: Alfreton Office
Salary: Competitive, DOE
Contract: Full time, Permanent - 37.5-hour week Monday to Friday
Benefits: 23 days holiday, Auto enrol pension scheme, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided

We are Mobility In Motion (MiM) and we are recruiting!

You've probably not heard of MiM, however don't let that put you off, we operate in a niche market and while you don't know us now, one day as you inevitably get older you may come to rely on one of the products we produce.

Saying that we are a business that has doubled in size again and again over the last few years.

We operate in a growth market and are the market leaders our area of expertise.

What do we do?

We offer a full range of mobility products directly to customers who need these to maintain their mobility and independence.

Our products are genuinely liberating and transformative.

We have requirement for a Scheduling & Installation Administrator to join the Sales and Marketing Team here in Alfreton!

The Role - Scheduling & Installation Administrator

- Liaising with installation partners and customers to arrange installation of products

- Planning and organising installations using our business system

- Completing all documentation with the highest levels of accuracy and providing this to the relevant parties

- Dealing with queries relating to installation and finding solutions

- Dispatch and track products and update stakeholders of any issues

- Maximising opportunities for installations

- Ensuring all documentation is received following installations and actioned

You will have the opportunity to see customers through the whole process to a successful outcome.

The Ideal Candidate:

- A planning professional with excellent customer service and great organisational skills

- Self-management with a 'can do' attitude

- Excellent telephone manner

- A genuine passion for helping people

- Confidence using Microsoft Excel, Word, internet & email

- Accuracy and attention to detail

- Logical approach

- Able to work to agreed process & procedures to meet and excel customer expectations

In-depth training will give you all the product knowledge you need to excel in this role.

We work with disabled and elderly people and want people who can demonstrate empathy and provide people with an excellent service.

You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business.

If you're looking for a job where you can genuinely go home at the end of the day saying that you've made a positive difference to someone's life, then let's have a conversation, click on “APPLY” today!

No agencies please.

Sales & Order Entry Administrator

Location: Alfreton, Derbyshire, DE55 7JR
Salary: Competitive, DOE + Benefits!
Contract: Permanent, Full Time
Hours of work: Monday to Friday 9.00 am to 5.00 pm
Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Employee Assistance Programme, Profit Related Pay, incentive schemes, Retail discount scheme.

We are Mobility In Motion (MiM) and we are recruiting!

You've probably not heard of MiM, however don't let that put you off, we operate in a niche market and while you don't know us now, one day as you inevitably get older you may come to rely on one of the products we produce.

We are part of the ABC Mobility Group which includes Autochair, AIC and Brig-Ayd Controls.

We operate in a growth market and are the market leaders our area of expertise.

What do we do?

We offer a full range of mobility products directly to customers who need these to maintain their mobility and independence.

Our products are genuinely liberating and transformative.

Due to continued growth, we are looking to recruit an experienced Sales & Order Entry Administrator to join our Sales Team.

Flexibility is key in this role supporting the Sales Department with Order Entry/Administration activity.

Your primary purpose in this role short term is to allow the order to be processed.

As this becomes more automated, you will transition into more of an admin support role to the Sales Department.

The Role - Sales and Order Entry Administrator:

- Process orders received

- Order Entry using the system

- Flex between different order types and use of systems

- Take In-bound enquiries from Agents querying orders

- Communicate requirements to Agents and internal colleagues

- Ad-hoc sales related duties as required

Skills required:

- Customer focused, have strong communication skills and show a high level of attention to detail, whilst completing tasks accurately and in a timely manner.

- Being able to successfully work as part of a team is essential for a good fit and to ensure the smooth running of the Department.

- Excellent organisational and administrative skills, together with an ability to deliver high standards of customer service in a friendly, positive, and professional manner.

- A self-managing and proactive approach to work requirements and a “can-do” attitude and willingness to cross train is essential along with the desire to learn new skills.

- Competent user of the Microsoft Office suite

You will be joining a family-owned business which is expanding rapidly in the UK and internationally.

There is a positive, friendly and encouraging family culture across the business.

If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!

No agencies please.

Sales & Order Entry Administrator

Location: Alfreton, Derbyshire, DE55 7JR
Salary: £21,000 - £22,500
Contract: Permanent, Full Time
Hours of work: Monday to Friday 9.00 am to 5.00 pm
Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Employee Assistance Programme, Profit Related Pay, incentive schemes, Retail discount scheme.

We are Mobility in Motion (MiM) and we are recruiting!

You've probably not heard of MiM, however don't let that put you off, we operate in a niche market and while you don't know us now, one day as you inevitably get older you may come to rely on one of the products we produce. We are part of the ABC Mobility Group which includes Autochair, AIC and Brig-Ayd Controls. We operate in a growth market and are the market leaders our area of expertise.

What do we do?

We offer a full range of mobility products directly to customers who need these to maintain their mobility and independence.

Our products are genuinely liberating and transformative.

Due to continued growth, we are looking to recruit an experienced Sales & Order Entry Administrator to join our Sales Team.

Flexibility is key in this role supporting the Sales Department with Order Entry/Administration activity.

Your primary purpose in this role short term is to allow the order to be processed, as this becomes more automated, you will transition into more of an admin support role to the Sales Department.

In addition to this as our Sales & Order Entry Administrator you will be responsible for:

- Processing orders received

- Order Entry using the system

- Flex between different order types and use of systems

- Taking In-bound enquiries from Agents querying orders

- Communicating requirements to Agents and internal colleagues

- Ad-hoc sales related duties as required

In order to be successful in this role you must have / be:

- Customer focused with strong communication skills and a high level of attention to detail.

- Ability to successfully work as part of a team is essential for a good fit and to ensure the smooth running of the Department.

- Excellent organisational and administrative skills, together with an ability to deliver high standards of customer service in a friendly, positive, and professional manner.

- A self-managing and proactive approach to work requirements and a “can-do” attitude and willingness to cross train is essential along with the desire to learn new skills.

- Competent user of the Microsoft Office suite

You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business.

If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today!

No agencies please.

Customer Experience Advisor

Location: Alfreton, DE55 7JR
Salary: Competitive, DOE
Contract: Full time, Permanent
Benefits: 23 days holiday, Auto enrol pension scheme, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided

We are Mobility In Motion (MiM) and we are recruiting!

You've probably not heard of MiM, however don't let that put you off, we operate in a niche market and while you don't know us now, one day as you inevitably get older you may come to rely on one of the products we produce.

In saying that, we are a business that has doubled in size again and again over the last few years!

We operate in a growth market and are the market leaders our area of expertise.

What do we do?

We offer a full range of mobility products directly to customers who need these to maintain their mobility and independence.

Our products are genuinely liberating and transformative.

Due to continued business growth, we have requirement for a Customer Experience Advisor to join the Sales and Marketing Team here in Alfreton!

As our Customer Experience Advisor, you will assume responsibility for:

- Taking in-bound enquiries from all sources

- Advising the customer on products and services that would best suit their needs

- Maintaining a good relationship with the existing customers as well as developing the existing enquiries and promoting new business

- Being cross-trained across all areas of the sales function

- Maintaining an excellent level of product knowledge through self-study and supported development

- Ensuring all customers are advised considerately through the decision-making process

- Updating the database/CRM with customer records

- Contacting potential customers to arrange appointments

- Resolving any sales related issues with customers

- Providing basic technical assistance to customers calling in with enquiries

There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups!

You have the opportunity to see your customer through the whole process.

We only contact customers who have contacted us.

Your job is to considerately help them through the decision-making process.

The Ideal Candidate:

We are looking for a Customer Service professional with effective questioning and listening skills, who can help customers in a positive and friendly manner.

We are looking for you to provide excellent customer service, building trust and help people through the three phases of the decision-making process; enquiry, needs assessment and fitting.

In addition to this it would be great if you had:

- An excellent telephone manner

- A genuine passion for helping people

- Confidence using Microsoft Excel, Word, internet & email

- The ability to work to agreed process & procedures to deliver daily KPI's

- Consistency and a positive attitude to your working day

- Call centre, customer service or sales experience is an advantage but more importantly your attitude

In-depth training will give you all the product knowledge you need to excel in this role.

We work with disabled and elderly people and want people who can demonstrate empathy and help people with proper recommendations and great service, not those that smash sales targets at any cost.

You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business.

If you're looking for a job where you can genuinely go home at the end of the day saying that you've made a positive difference to someone's life, then let's have a conversation, click on “APPLY” today!

No agencies please.