Total 93 job vacancies by Saksoft Pte Limited

Experience: 10+ years

Role: Software and Applications Developer

Skills:

Mark-up Languages : HTML, HTML5, CSS, CSS3

Script Languages : Java Script, jQuery

Database : MySQL, Oracle

CRM Tools :Adobe Campaign Classic/Standard, Eloqua, Oracle Sales Cloud,

Events Tools: ERS (Event Registration System), Certain EMS

Content Management Tools: Universal Content Management (UCM) - Stellent

Reporting Tools : MS-Excel

Web Design Tools: Adobe Dreamweaver CSS

Photo Editing Software :Adobe Photoshop

Operating Systems :Windows

Key Responsibilities:

• Excellent knowledge of Adobe Marketing Cloud and its architecture.
• Should have knowledge of Enterprise Marketing Management across multiple channels of Communication (EMAIL, MAIL, SMS, PUSH etc)
• Should extensive knowledge of Adobe Campaign at architecture level and to do customization
• Should have knowledge of integrating Adobe Campaign with Adobe Analytics, Adobe Experience Manager etc and other components of Adobe Marketing Cloud.
• Excellent knowledge of Adobe Campaign Administration, Configurations and User Management
• Works closely with DATA Management Team and good knowledge in DATA Governance, DATA Assimilation.
• Should have knowledge of Landing Pages, Forms architecture for development of secure web application development and deployment process.
• Should have knowledge on Adobe Components Deployment options, Both on-premise and Cloud.
• Should have knowledge of Adobe Campaign Deployment options and Migration strategy.
• Should have knowledge of integration Third party applications/software with Adobe Campaign
• Work with Project teams/Tech Lead/Developers in defining application architectures and implementation to ensure adherence to business requirements, technology standards, best practices, business strategies
• Translate requirements into detailed solutions for the new platform
• Lead technical design sessions; architect and document technical solutions that are aligned to project objectives
• Develop technical and conceptual design in support of the overall application design with respect to Adobe Marketing Cloud
• Defines integrations between the Adobe Marketing Cloud Products (Adobe Analytics, Adobe Audience Manager, Adobe Target and Dynamic Tag Management)
• Designing a solution architecture and to identify the components and Templates for Campaign Management - Segmentation Workflows, Technical Workflows and Delivery Workflows.
• Marketing Experience with sound digital marketing management experience
• Banking retail campaign experience is preferred.
• Creating data import workflow to pull data from SFTP/NAS/ drive, GRD (hive) and data export workflow to push the data into SFTP/NAS drive.
• Implemented Email/SMS/Push/Direct mail channel for automated campaign.
• Developing e-mail templates using HTML, HTML5, CSS, CSS3, JavaScript and jQuery
• Creating Campaign Workflow and creating E-mail pages compatible in different languages for Oracle Product Campaigns in Email Execution Tool
• Providing information related to software bugs and defects by collecting, analyzing, and summarizing development &service issues
• Managing testing which include iteration test planning, test cases, test scripts, regression testing, raising and retesting bugs, ensuring that organizational and quality standards are met
• Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time and effort parameters
• Providing Training to User/Client after successful completion of adobe campaign implementation.
• Revising, editing or changing the existing web pages to keep the web portal up to date
• Designing, developing & implementing the workflow program, presentation and managing various phases of interface development based on technical specification
• Extending high technical support on servers &ensuring high customer satisfaction levels through prompt redress of problems
• Communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality
• Mapping client's requirements and providing them the best IT solutions involving evaluation of options, definition of scope of project, and finalization of project requirements
• Administering and leading team members; allocating resources among team members and guiding team members during the project, till final delivery
• 
  

Experience: 10+ years

Role: Software and Applications Developer

Skills:

Mark-up Languages : HTML, HTML5, CSS, CSS3

Script Languages : Java Script, jQuery

Database : MySQL, Oracle

CRM Tools :Adobe Campaign Classic/Standard, Eloqua, Oracle Sales Cloud,

Events Tools: ERS (Event Registration System), Certain EMS

Content Management Tools: Universal Content Management (UCM) - Stellent

Reporting Tools : MS-Excel

Web Design Tools: Adobe Dreamweaver CSS

Photo Editing Software :Adobe Photoshop

Operating Systems :Windows

Key Responsibilities:

• Excellent knowledge of Adobe Marketing Cloud and its architecture.
• Should have knowledge of Enterprise Marketing Management across multiple channels of Communication (EMAIL, MAIL, SMS, PUSH etc)
• Should extensive knowledge of Adobe Campaign at architecture level and to do customization
• Should have knowledge of integrating Adobe Campaign with Adobe Analytics, Adobe Experience Manager etc and other components of Adobe Marketing Cloud.
• Excellent knowledge of Adobe Campaign Administration, Configurations and User Management
• Works closely with DATA Management Team and good knowledge in DATA Governance, DATA Assimilation.
• Should have knowledge of Landing Pages, Forms architecture for development of secure web application development and deployment process.
• Should have knowledge on Adobe Components Deployment options, Both on-premise and Cloud.
• Should have knowledge of Adobe Campaign Deployment options and Migration strategy.
• Should have knowledge of integration Third party applications/software with Adobe Campaign
• Work with Project teams/Tech Lead/Developers in defining application architectures and implementation to ensure adherence to business requirements, technology standards, best practices, business strategies
• Translate requirements into detailed solutions for the new platform
• Lead technical design sessions; architect and document technical solutions that are aligned to project objectives
• Develop technical and conceptual design in support of the overall application design with respect to Adobe Marketing Cloud
• Defines integrations between the Adobe Marketing Cloud Products (Adobe Analytics, Adobe Audience Manager, Adobe Target and Dynamic Tag Management)
• Designing a solution architecture and to identify the components and Templates for Campaign Management - Segmentation Workflows, Technical Workflows and Delivery Workflows.
• Marketing Experience with sound digital marketing management experience
• Banking retail campaign experience is preferred.
• Creating data import workflow to pull data from SFTP/NAS/ drive, GRD (hive) and data export workflow to push the data into SFTP/NAS drive.
• Implemented Email/SMS/Push/Direct mail channel for automated campaign.
• Developing e-mail templates using HTML, HTML5, CSS, CSS3, JavaScript and jQuery
• Creating Campaign Workflow and creating E-mail pages compatible in different languages for Oracle Product Campaigns in Email Execution Tool
• Providing information related to software bugs and defects by collecting, analyzing, and summarizing development &service issues
• Managing testing which include iteration test planning, test cases, test scripts, regression testing, raising and retesting bugs, ensuring that organizational and quality standards are met
• Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time and effort parameters
• Providing Training to User/Client after successful completion of adobe campaign implementation.
• Revising, editing or changing the existing web pages to keep the web portal up to date
• Designing, developing & implementing the workflow program, presentation and managing various phases of interface development based on technical specification
• Extending high technical support on servers &ensuring high customer satisfaction levels through prompt redress of problems
• Communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality
• Mapping client's requirements and providing them the best IT solutions involving evaluation of options, definition of scope of project, and finalization of project requirements
• Administering and leading team members; allocating resources among team members and guiding team members during the project, till final delivery

Experience: 9+ Years

Role: Software Consultant

Skills:

Languages : Pig, Hive, Hbase, SQL, Sqoop, Python, Flume, Spark, KafkaSpark, Apache Nifi,

Frameworks :Hadoop.

Java IDEs :Eclipse.

Databases: Oracle, SQL (DDL, DML, DCL).

Key Responsibilities:

· Defines, develops or modifies application modules or enterprise-wide software systems using disciplined software development processes and makes modules production ready by moving them to libraries, completing forms, following procedures, completing version control documents

· Develop Hadoop and Web-Service based applications and components

· Interface with Users, BAs, and Developers to walk through data design

· Define comprehensive unit test coverage of data transformations

· Demonstrating analytical technical skills

· Should have basic knowledge in BSS data model specially CRM, OMS, Billing

· Be part of a team of Hadoop developers working on Big Data project with ample opportunity to grow professionally, functionally and technically

· Work with other groups to ensure smooth delivery with high standards and quality

· Understand requirements, propose and deliver superior solutions

· Write well-structured beautiful clean code.

Key Requirements:

· Understanding of Big Data Hadoop Ecosystem components (Sqoop, Hive, Pig, Flume)

· Experience with Java or Big Data Technologies a plus

· Any big data experience with Hadoop, HDFS, cluster management

· 6 years' experience in designing & developing enterprise application solution for distributed systems

· Experience with Hive, Pig & Map Reduce and Hadoop ECO system Framework

· Experience with HBase, Talend, NoSQL databases-Experience Apache Spark or other streaming big data processing preferred.

· 3.5 years of exclusive experience in Hadoop and its components like HDFS, Apache Pig, Hive, Sqoop, Spark, Hbase, NIFI, Cassandra

· Extensive Experience in Setting Hadoop Cluster.

· Good working knowledge with Map Reduce and Apache Pig

· Involved in Design and Development of technical specifications using Hadoop technology

· Involved in writing the Pig scripts to reduce the job execution time

· Involved in developing the Hive Reports.

· Very well experienced in designing and developing both server side and client-side applications.

· Good knowledge and experience in Hadoop Administration.

· Installation and configuration of Hadoop and associated applications.

· Setting up Hadoop in various modes and integrating Hadoop Ecosystem with Hadoop.

· Worked with several key customers in India, USA and Europe for planning & implementing their strategic programs and initiatives

· Excellent communication, interpersonal, analytical skills, and strong ability to perform as part of team.

· Exceptional ability to learn new concepts.

· Hard working and enthusiastic.

Experience: 10+ years

Role: Software and Applications Developer

Skills:

Mark-up Languages : HTML, HTML5, CSS, CSS3

Script Languages : Java Script, jQuery

Database : MySQL, Oracle

CRM Tools :Adobe Campaign Classic/Standard, Eloqua, Oracle Sales Cloud,

Events Tools: ERS (Event Registration System), Certain EMS

Content Management Tools: Universal Content Management (UCM) - Stellent

Reporting Tools : MS-Excel

Web Design Tools: Adobe Dreamweaver CSS

Photo Editing Software :Adobe Photoshop

Operating Systems :Windows

Key Responsibilities:

• Excellent knowledge of Adobe Marketing Cloud and its architecture.
• Should have knowledge of Enterprise Marketing Management across multiple channels of Communication (EMAIL, MAIL, SMS, PUSH etc)
• Should extensive knowledge of Adobe Campaign at architecture level and to do customization
• Should have knowledge of integrating Adobe Campaign with Adobe Analytics, Adobe Experience Manager etc and other components of Adobe Marketing Cloud.
• Excellent knowledge of Adobe Campaign Administration, Configurations and User Management
• Works closely with DATA Management Team and good knowledge in DATA Governance, DATA Assimilation.
• Should have knowledge of Landing Pages, Forms architecture for development of secure web application development and deployment process.
• Should have knowledge on Adobe Components Deployment options, Both on-premise and Cloud.
• Should have knowledge of Adobe Campaign Deployment options and Migration strategy.
• Should have knowledge of integration Third party applications/software with Adobe Campaign
• Work with Project teams/Tech Lead/Developers in defining application architectures and implementation to ensure adherence to business requirements, technology standards, best practices, business strategies
• Translate requirements into detailed solutions for the new platform
• Lead technical design sessions; architect and document technical solutions that are aligned to project objectives
• Develop technical and conceptual design in support of the overall application design with respect to Adobe Marketing Cloud
• Defines integrations between the Adobe Marketing Cloud Products (Adobe Analytics, Adobe Audience Manager, Adobe Target and Dynamic Tag Management)
• Designing a solution architecture and to identify the components and Templates for Campaign Management - Segmentation Workflows, Technical Workflows and Delivery Workflows.
• Marketing Experience with sound digital marketing management experience
• Banking retail campaign experience is preferred.
• Creating data import workflow to pull data from SFTP/NAS/ drive, GRD (hive) and data export workflow to push the data into SFTP/NAS drive.
• Implemented Email/SMS/Push/Direct mail channel for automated campaign.
• Developing e-mail templates using HTML, HTML5, CSS, CSS3, JavaScript and jQuery
• Creating Campaign Workflow and creating E-mail pages compatible in different languages for Oracle Product Campaigns in Email Execution Tool
• Providing information related to software bugs and defects by collecting, analyzing, and summarizing development &service issues
• Managing testing which include iteration test planning, test cases, test scripts, regression testing, raising and retesting bugs, ensuring that organizational and quality standards are met
• Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time and effort parameters
• Providing Training to User/Client after successful completion of adobe campaign implementation.
• Revising, editing or changing the existing web pages to keep the web portal up to date
• Designing, developing & implementing the workflow program, presentation and managing various phases of interface development based on technical specification
• Extending high technical support on servers &ensuring high customer satisfaction levels through prompt redress of problems
• Communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality
• Mapping client's requirements and providing them the best IT solutions involving evaluation of options, definition of scope of project, and finalization of project requirements
• Administering and leading team members; allocating resources among team members and guiding team members during the project, till final delivery

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Experience: 10+ Years

Role: QA Build Automation Engineer

Key Skills:

• Red Hat Enterprise Linux (RHEL) and Windows Administration

- Must Have:

o Intensive experience in supporting RHEL for JBOSS/WebSphere/WebLogic, Oracle DB is a must

o Intensive experience in supporting RHEL in DMZ is a must

- Professional understanding of networking related to RHEL and Windows

- Professional understanding of SAN Storage related to RHEL and Windows

- Good understanding of large Data Center Facilities operation

- Hands-On experience supporting various Infrastructure agents like NetBackup, BMC Patrol

- (Mid-Level) vSphere 5.x and 6.x

- Cross-team collaboration with storage, network, security and application delivery

- Technical leadership quality to handle technical challenge and sensitive situations

- Integrate the server automation process either by custom scripts or via third-party solutions(Chef)

- Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

- Strong communications skills

- Excellent spoken and written English communication skills

Key Responsibilities:

- Level of experience: L3 6 to 9 yrs of relevant experience

- 80% - Managing and Operating Red Hat Linux, Windows VM Infrastructure

o Installation/Configuration/Hardening/Maintenance/Patching

o Maintain System Security

o Advanced Troubleshooting

o Performance Tuning

o Capacity Management

o Preventive/Proactive Support

o Incident/Change/Problem Management

o Provide system administration support and guidance for development team’s app configuration tasks

o Veritas Clustering Setup on RHEL VM would be added advantage

o Chef Automation would be added advantage

- 10% - Managing and Operating VMware vSphere IT infrastructure

- 10% - Other IT Infrastructure Related Tasks

Experience: 6-9 Years

Role: Project Manager

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

· Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.

· Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

· Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

· Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

· Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

· Leadership: Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

· Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

· Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

· Technical skills: Jira, confluence, powerpoints, excel advance.

Key Responsibilities:

We are seeking a skilled and dynamic Project Manager who excels at communication and problem-solving and strategic planning to manage and deliver a portfolio of 100 Change requests annually, totaling a value of SGD 10million. As Digital Project manager role, demand a proactive individual who can drive successful delivery by managing and taking lead role including identify and mitigate risks/issues, managing budgets, improving processes, and fostering strong relationship with both the business and delivery team to implement changes requests

Project & Change Request Management

· Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.

· Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.

· Assume the Project Manager and/or Lead for specific projects assignment

· Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment

· Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

· Develop ad present project pitches and updates effectively to senior management and stakeholders.

· Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

· Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time

· Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

· Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.

· Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

· Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.

· Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.

· Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.

· Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.

· Ability to track aging, performance of CR boat size, close the project issues on time

· Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,

· Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

· Act as a liaison between business and delivery team, promoting open communication and effective coordination

· Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks
• Track and manage Risk Appetite statement performance, MRAs, and Audits

Key Requirements:

• Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred

· Experienced of having direct responsibility for project with budget size of $10 to $20 million.

· 8+ years of experience in retail banking , and exposure to banking, product, operations, and process.

· Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders

· Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.

· Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.

· Understanding of technology and operational processes across functions in the bank.

· Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.

· Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline

· Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

Experience: 10+ Years

Role: Application/Tech Delivery Manager

Key Domain/ Technical Skills:

· Red Hat Linux, Shell Script, Java

· OCP

· Oracle

· Maria DB

· Spring boot knowledge

· Knowledge in Jboss, Unix, Linux

· Good to have multi tenancy approach

Key Responsibilities:

· With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

· Lead and mentor a team of technology Microservice professionals focused on customer onboarding.

· Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.

· Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.

· Strong analytical and problem-solving skills with a focus on delivery results.

· Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

· Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.

· Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.

· Analyse, develop, enhance, debug, support, maintain, test applications

· Good to have the knowledge in SDM Process, esp infrastructure preparedness and coordination with cross division teams.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

· Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.

· Have managed team size between 5 and 10

· Experience in SDLC/ Agile delivery (SCRUM)

· Directly lead and manage a team of technical teams.

· Understand and adhere to bank process such as project governance, change control management etc...

· Ability to manage complex, time-sensitive deployment queues with other teams in the bank.

· Strong organizational and leadership skills.

· Ability to adapt to in an environment where requirements change rapidly.

· You must be the experienced developer, with good experience in system integration/interfacing.

· You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

· Manager (ADM) in all relevant technical matters, end-to-end, within the project.

· Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

· You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

· PMP Certified

· Java Certified

· VM Infrastructure awareness

· Good to aware on UOB TDM Process

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

Strong understanding of ITIL methodology

Experience: 10+ Years

Role: Release Engineer

Key Responsibilities:

Deliver new infrastructure setup for new project.

• Support and deliver new changes for BAU systems

• Take accountability to deliver the scope on-time with high quality.

Exercise judgment, take initiative

• Deliver solutions that meet and exceed the technical, infrastructure and security requirements

• Work effectively with the with the internal IT and Security Teams to ensure efficiency of the solutions implemented to support the business

• Drive standardization, componentization and consistency to implement a sustainable platform to rollout to regional countries.

Middleware Application Installation expertise across different platforms like JBOSS, WebLogic, WebSphere

• Hands on experience in setup of Web Server components like Apace, NGNIX

• Knowledge to build software components using source code compilation like Apache etc.

• Good understanding and hands on knowledge of SSL and other application authentication mechanism like 1 Way SSL, 2 Way SSL , UFW etc. setup and configuration

• Good knowledge and experience in understanding the network topologies that are required to be incorporated across different tier of architecture

• Good knowledge of Oracle database and RAC setup, and the configuration setup required across application layer for the connectivity

• Ability to work on identification of vulnerabilities and fix them

• Ability to work on upgrades of systems/components under obsolescence.

Key Requirements:

• Experience with a variety of source control tools (GIT, Aldon, ClearCase)

• Experience in setting up servers

• Experience in working with MQ

• Experience in CI/CD Tools (Jenkins)

• Experience in build tools (ANT, Maven, Gradle)

• Experience in Unix, shell scripting

Experience: 10+ Years

Role: System Analyst

Key Domain/ Technical Skills:

· Mainframe – online and batch processing

· Credit Card domain knowledge

Key Responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Analyze business requirements and provide functional solution to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· guide testers/users in the end-to-end reconciliation process

· prepare functional solution document

· support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· post-implementation support

· identify and raise/escalate risks to the project/processes

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

Experience:

· Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.

· Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Should have experience as Cards Issuing Application development lead

Experience: 10+ Years

Role: Application/Tech Delivery Manager

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

Key Responsibilities:

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates.

Key Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer/enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors
• Development Team

Experience: 3-5 Years

Role: Developer

Key Domain/Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

Key Responsibilities:

• Work in team of developers to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request.

Key Requirements:

Technical Skills & Experience

• Degree in Computer Science or equivalent
• 3 + years of mainframe development, specifically in the areas of banking systems and cards
• Technically competent in COBOL, CICS and EZT programming
• Good working experience with credit card system
• Experience on Cardlink system will be advantageous
• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
• Good understanding of the system development life cycle
• Ability to multi-task and perform well under pressure
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors
• Development Team

Experience: 3-5 Years

Role: Developer

Key Domain/Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

Key Responsibilities:

• Work in team of developers to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request.

Key Requirements:

Technical Skills & Experience

• Degree in Computer Science or equivalent
• 3 + years of mainframe development, specifically in the areas of banking systems and cards
• Technically competent in COBOL, CICS and EZT programming
• Good working experience with credit card system
• Experience on Cardlink system will be advantageous
• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
• Good understanding of the system development life cycle
• Ability to multi-task and perform well under pressure
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Education

• Degree in Computer Science or related discipline

Primary Contacts

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within Bank
• Product Vendors
• Development Team

Role: - System Analyst

Job level: 6-9 years of relevant experience

Key Skills:

Delivery experience on medium to large scale projects.

Ability to understand and articulate process flows and functions end to end.

Key Responsibilities:

1. Functional specification

· Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

· Define and ensure traceability from functional specifications to business requirements

2. Technical Design

· Responsible to create technical design

· Ensure technical design adheres to architectural roadmap, Development practices, and security requirements

· In case of vendor implementation: Ensure vendor, resources create technical design document

· Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

· Collaborate with Production Support to establish IToperations procedures and document as part of Tech Design

· Coordinate execution of threat modelling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

3. Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Provide input to impact assessment and estimation for Project Change Request

· Work with Test Manager to review test plan and functional test scope.

Key Requirements:

Must have: -

· Commitment.

· Minimum 6 years of working experience in application testing, development and delivery.

· Ability to work in a fast-paced, team-oriented environment.

· A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.

· Delivery experience on medium to large scale projects.

· Ability to understand and articulate process flows and functions.

· Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have: -

· Experience in working in vendor environment.

· 1 - 2 years working experience with AML will be nice to have.

Essential Technical Skill: -

· Experience with Oracle PL/SQL, Oracle SQL.

· Batch Scripting, Control M, DevOps.