Total 173 job vacancies by QIMA

The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.

Key Responsibilities include:

• Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.
• Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
• Helps our clients to use our online platform, and encourage them to try out its many useful functions

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

• Implement the management system and ISO 17025;
• Work with Sample Control Team for receiving and returning of tested items;
• Handle preparation work before testing;
• Conduct simple testing after internal training and the supervision of engineer or above;
• Process data to engineer, or above as needed;
• Carry out maintenance and calibration plan of the laboratory;
• Undertake any other duties as assigned.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Based in South of Vietnam (Ho Chi Minh city) and reporting directly to the Country Sales Manager, you will find new business leads focusing on Vietnam and APAC market to achieve ambitious sales targets through a methodic and expert approach.

Your main responsibilities will be to:

• Develop your own clients’ portfolio: your typical client will be any company importing or exporting consumer goods in South Asia (ranging from promotional products to apparel, toys and electronics sold in the high street).
• Identify and nurture your prospects, maintaining good contact with them, and successfully closing deals.
• Encourage our existing clients to consider additional services, politely encourage them to use our services more often, and make sure they’re making the best use of the tools we provide them (such as our online dashboard).

Your responsibilities will be, but not limited to:

• Assist in the monthly group management reporting process including financial results review and preparation of presentations to Group Finance.
• Prepare monthly flash sales and KPI reports with commentary to management
• Perform variance analysis per business unit/ department and communicate with budget owners about financial results.
• Collaboration with Accounting team to ensure accurate classification of expenses
• Business partnering to key stakeholders and senior management, provide strategic views to ensure profitability of the business
• Contribute to the design and implementation of management reporting policies and process
• Assist in the automation of financial KPI dashboard in Tableau (group BI tool)
• Support the group annual budget process
• Drives process improvements to ensure efficiency and effectiveness

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Reporting to the HR Manager, the Compensation & Benefits Supervisor will be responsible for:

Payroll Management:
Process payroll for all employees accurately and on time, including entering data into payroll systems, calculating wages, deductions, taxes, and adjustments.
Review and validate timesheets, overtime, and other payroll-related data.
Ensure compliance with local payroll laws and regulations.
Reconcile payroll accounts and resolve any discrepancies promptly.

Employee Benefits Administration:
Administer various employee benefits programs, including health insurance, leave monitoring/conversion, coop processing, and other company-sponsored and government-mandated benefits.
Enroll new employees in benefit plans, make changes to existing employee benefits, and ensure timely termination of benefits for departing employees.
Act as a point of contact for employees’ questions and concerns regarding their benefits.

Documentation and Reporting:
Maintain accurate and up-to-date payroll and benefits records.
Prepare and submit payroll-related reports, such as tax filings, year-end forms, and summary reports for management.
Generate and analyze payroll and benefits reports to identify trends and areas for improvement.
Ensure secure handling and storage of sensitive payroll and benefits data.

Compliance and Audits:
Ensure all payroll and benefits processes adhere to company policies and legal standards.
Assist in preparing for audits by providing required documentation and explaining payroll and benefits operations.
Stay informed about changes in payroll and benefits laws and regulations and update company practices accordingly.
Liaise and process necessary documents for government offices including SSS, PhilHealth, BIR, and PAGIBIG Fund as required.

Employee Communication and Support:
Provide excellent customer service to employees, helping resolve any payroll or benefits-related inquiries or issues promptly.
Conduct new employee orientations, educating them about payroll processes and benefits options.
Create and distribute communications regarding changes to payroll and benefits policies.

We are looking a detail-oriented and experienced BRCGS Food Issue 9 Auditor to join our team. The ideal candidate will be responsible for conducting thorough audits of food processing facilities to ensure compliance with BRCGS standards. This role requires a deep understanding of food safety, quality management systems, and the ability to assess operational practices effectively. 

Your main responsibilities will include: 

• Perform thorough audits of food manufacturing and processing facilities to ensure compliance with BRCGS standards. 

• Assess the effectiveness of food safety and quality management systems, including Hazard Analysis and Critical Control Points (HACCP) plans. 

• Review documentation related to quality management, traceability, and compliance with legal requirements. 

• Prepare detailed audit reports that summarize findings, observations, and recommendations for improvement. 

• Conduct follow-up audits as necessary to verify that corrective actions have been implemented effectively. 

Key Responsibilities include:  

• Develop and implement audit schedules for BRCGS Food Issue 9 compliance. 

• Conduct comprehensive audits, evaluating processes, procedures, and documentation against BRCGS standards. 

• Prepare clear and detailed audit reports summarizing findings, non-conformities, and areas for improvement. 

• Maintain accurate records of audit activities and compliance assessments. 

• Collaborate with facility management and staff to promote understanding of BRCGS standards. 

• Provide guidance and training on compliance requirements and best practices in food safety. 

• Monitor industry trends and regulatory changes to ensure ongoing compliance with BRCGS standards. 

• Recommend enhancements to audit processes and tools for improved efficiency and effectiveness. 

• Stay current with BRCGS standards and industry best practices through continuous education and training. 

• Profile Requirements 

To succeed in this role, you have:  

• Bachelor’s / Master’s degree in food science or a related field. 

• Minimum 5 Years of experience in food safety auditing or quality assurance. 

• Minimum of 6 months’ work experience in an industry relevant to the category with responsibilities including Quality or Technical functions. 

• Minimum of 6 months experience in a consultancy capacity with responsibilities for Quality and Technical consultancy. 

• Have conducted a minimum 5 relevant audits/10 man days in that category. 

• HACCP based on Codex of at least 2 days 

• Passed a registered Management System Lead Assessor Course (e.g. IRCA) or the BRC Third Party Auditor course delivered by a BRC-approved trainer (ATP). SQF and IFS lead auditor courses are also accepted. 

• GFSI Exam - The auditor should have successfully completed a written GFSI examination 

• Auditors must also have successfully completed scheme training through: The 2 day ‘Understanding the requirements of issue 9’ course delivered by a BRC approved trainer AND the e-learning online ’protocol and report writing’ course and their corresponding examinations. OR The BRC Third Party Auditor course for issue 8 and corresponding examination. 

• The auditor must have relevant experience with internal audits, second party, third party and/or GFSI recognized audits schemes as well as the variety of site and process types. It is expected that trainee auditors will demonstrate a significant number of relevant audits (>10 third party audits which include HACCP, Quality Management Systems, Good Manufacturing Practices in the previous 2 years) 

• Strong understanding of BRCGS, FSSC, and relevant food safety regulations. 

• Excellent analytical skills and attention to detail. 

• Strong communication and interpersonal skills. 

Are you capable of using your business skills and technical expertise to create and provide solutions and analysis for both clients within the company and those outside of it? Are you open to learning how to understand, analyze, and utilize available data to guide business and strategic decisions company-wide? 

Great! Why don't you join us as our Report Leader? 

You will be expected to:  

• Manage our team in Cebu responsible to review product inspection reports;  
• Monitor team performance to ensure team KPI targets are met;  
• Arrange work shifts to accommodate for the workload;  
• Support team leaders with training and development activities;  
• Implement any new processes/strategies handed down by the top management;  
• Review reports validated by team members and make suggestions on improving report quality;  

We may also ask you to:  

• Work on claim investigations;  
• Carry out any other management tasks necessary to keep your team on the ball and our service quality excellent.

• Visit the factories and warehouses of our clients’ suppliers to perform on-site quality inspections. The inspection process includes a visual inspection, functional testing, packaging checks, and any other steps as detailed in respective procedures
• Record your findings against our clients’ product quality checklists and reference samples
• Writeup inspection reports based on your findings, according to our reporting format Meet tight report deadlines regularly, as our promise to the client is to deliver reports on the same day as the inspection
• Receive comprehensive training in our best practices and industry requirements for Softline/hardline inspections