Total 12 job vacancies by Lumens Pte. Ltd.

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a proactive and driven Corporate Sales Executive to play a pivotal role in expanding our corporate client base and scale our business to new heights!

Your Role on Our Journey:

As a Corporate Sales Executive, you'll be a driving force in our growth strategy, laser-focused on sourcing and securing new corporate accounts. Your main task? To identify and engage potential clients, understand their needs, and craft tailored solutions that bring value. From prospecting leads and pitching our services to closing deals and onboarding new clients, your role will be essential in expanding our corporate client base and fuelling revenue growth. You'll help build strong client relationships, boost our market presence, and keep our sales momentum thriving.

Your Day-to-Day Adventures:

• Actively prospect and reach out to new corporate clients, presenting our services and establishing strong business relationships.
• Develop and deliver compelling sales pitches, proposals, and presentations tailored to the needs of potential clients.
• Drive the entire sales cycle, from lead generation and qualification to negotiation and close, ensuring a seamless handover to account management.
• Stay in close contact with new clients, ensuring smooth onboarding and addressing any initial needs or questions.
• Identify and pursue upsell opportunities within new accounts, maximizing potential revenue.
• Collaborate with internal teams to ensure effective service delivery and client satisfaction.
• Keep up to date on industry trends and competitive dynamics to refine and adapt our sales strategy.

What Makes You a Perfect Fit:

• At least 1 year of experience in a hunter-focused sales role, such as Sales, Business Development
• A strong drive for seeking and capturing new business opportunities
• Excellent communication skills, with a persuasive and goal-oriented approach to sales
• Strong problem-solving skills, with the ability to adapt sales strategies to different client needs
• Fresh graduates with a passion for sales are welcome to apply!

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Be part of a journey that matters and help us turn every drive into a delightful experience!

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're seeking an energetic and results-oriented Sales Executive (PHV) to join us in driving expansion and accelerating growth in this crucial segment!

Your Role on Our Journey

As a Sales Executive, you will play a critical role in driving new sales within the PHV leasing space. Your main mission? To actively prospect and engage with potential customers, build strong relationships, understand their specific needs, and craft customized solutions that elevate their mobility experience. From lead generation to closing deals and ensuring a seamless handover, you will be a key player in driving revenue and building a strong PHV customer base.

Your Day-to-Day Adventures

• Research and identify new prospects and sales opportunities within the PHV leasing market.
• Proactively generate leads using creative outreach methods, direct outdoor channels, and strategic follow-ups, including setting appointments.
• Connect with potential and existing customers through phone calls, emails, and face-to-face meetings to present our tailored offerings.
• Drive the entire sales process from initial contact and needs assessment through to negotiation and closing deals, ensuring a smooth transition to after-sales service.
• Understand and respond to customer needs with relevant, value-driven solutions.
• Build long-lasting and trusting relationships with customers, enhancing loyalty and satisfaction.
• Consistently achieve and surpass daily, weekly, and monthly sales targets.
• Collaborate with internal teams to deliver effective service and drive overall customer satisfaction.
• Participate actively in sales meetings and contribute insights, while staying informed on the competitive landscape and industry trends through regular market research.

What Makes You a Perfect Fit

• At least 2 years of experience in a sales role, preferably in a fast-paced and customer-focused environment
• Self-motivated with a creative mindset and a drive to think outside the box.
• Passionate about sales with a proven ability to achieve and exceed targets.
• A collaborative team player who thrives in dynamic, cross-functional environments.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Your Role on Our Journey

As an Accounts Assistant, you will be at the forefront of maintaining financial accuracy and supporting our accounting operations. Your primary focus will be on managing accounts payable processes, performing reconciliations, and collaborating with various departments to ensure seamless financial transactions. Your meticulous attention to detail and ability to meet deadlines will help drive our continued success.

Your Day-to-Day Adventures

• Process and review invoices, payments, and expense claims accurately and in a timely manner.
• Ensure proper documentation and authorization of payments in line with company policies and relevant regulations.
• Perform regular reconciliation of accounts payable, supplier statements, and bank accounts to maintain data accuracy and integrity.
• Respond promptly to supplier and internal inquiries related to accounts payable matters, resolving discrepancies and providing support where needed.
• Collaborate with cross-functional teams to ensure efficient and smooth financial workflows.
• Assist in month-end closing activities by preparing relevant reports and documentation, contributing to overall financial accuracy and compliance.

What Makes You a Perfect Fit

• Minimum 1-2 years of experience in an accounting role, with a strong focus on accounts payable and reconciliation.
• Highly organized and detail-oriented, with a commitment to maintaining financial accuracy.
• Proficiency in accounting software and Microsoft Excel, with the ability to learn new systems quickly.
• A collaborative mindset and a proactive approach to problem-solving.
• Ability to prioritize and meet deadlines in a fast-paced, dynamic environment.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Your Role on Our Journey:

As a Customer Experience Consultant, you'll be the go-to person for our drivers after they hit the road in their leased PHVs. Your main task? To make sure every driver feels supported, heard, and valued. Whether it's resolving an issue, answering queries, or just checking in to see how they're doing, your role is crucial in keeping our drivers happy and our engines running smoothly.

Your Day-to-Day Adventures:

• Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
• Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
• Regularly follow up with drivers to gather feedback and check on their experience.
• Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
• Build strong, lasting relationships with our drivers, ensuring they always feel part of the Lumens family.
• Keep customers updated on the latest promotion and product.

What Makes You a Perfect Fit:

• At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service
• A passion for helping and interacting with people.
• Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
• Excellent communication skills and proactive, empathetic approach to customer service.
• The ability to identify sales opportunities without ever losing that personal, caring touch.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Your Role on Our Journey:

As the Customer Experience Team Lead, you will play a key role in ensuring our Customer Experience team consistently delivers outstanding service and support to our drivers. You'll mentor and motivate a team of Consultants, handle escalations, and drive process improvements. Your leadership will be essential in fostering a positive, proactive environment that prioritizes driver satisfaction, operational efficiency, and continuous improvement.

Your Day-to-Day Adventures:

• Lead, support, and inspire a team of Customer Experience Consultants, ensuring they meet service standards and performance goals.
• Oversee and ensure prompt, effective resolution of driver requests, concerns, and follow-ups, aiming for high satisfaction level.
• Act as a point of escalation for complex driver issues, providing solutions or recommendations and maintaining driver satisfaction.
• Regularly review team performance metrics, identify areas for improvement, and implement coaching and training to address gaps.
• Develop and refine processes to improve customer support efficiency and consistency, always aiming for the best standards.
• Maintain strong, lasting relationships with drivers, fostering a supportive community within the Lumens ecosystem.
• Collaborate with the team to identify upselling opportunities for new vehicle upgrades or contract renewals.
• Continuously collect driver's feedback, analyze trends, and provide insights to improve Lumen's service offerings and customer journey.

What Makes You a Perfect Fit:

• At least 5 years of experience in a customer-focused role, with at least 2 years in a Team Lead of Supervisory position
• Strong problem-solving skills with an empathetic, proactive approach to resolving driver issues
• Demonstrated ability to lead and inspire a team, with a track record of achieving or surpassing performance goals
• Ability to identify and act on upselling opportunities, blending customer support with sales-driven objectives
• Proficient in using CRM systems and reporting tools to monitor team performance and identify areas for improvement

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Our Team

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

Responsibilities:

• Researching prospects for new sales opportunities within Private Hire Vehicle (PHV), leasing.
• Generating leads through creative, direct outdoor channels and ensure smooth follow-up including setting up appointments.
• Contacting potential and existing customers on the phone, by email, and in person.
• Managing the entire sales process including working cross functionally with other internal departments, and after-sales service team.
• Understanding customers’ needs and proposing relevant solutions.
• Build long-term trusting relationships with customers.
• Meeting and achieving daily, weekly, and monthly sales targets.
• Participating in sales team meetings, being proactive in conducting monthly market research of the private hire/PHV industry competitive landscape.

Requirements:

• Minimum Diploma/Degree in any field or its equivalent.
• At least 2 – 5 years of experience.
• Self-motivated with the ability to think outside the box.
• Driven and passionate about sales.
• Strong command of English, both written and spoken.
• Excellent communication skills - very good at inter and intra-team communication.
• Strong team player and collaborative work style.

Benefits:

• Competitive remuneration package
• Attractive performance incentives
• Exclusive Petrol Discount
• Medical and Dental benefits
• Breakfast at in-house cafe

Our Team:

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

Job Responsibilities:

Financial Support:

• Transaction Processing: Assist with processing invoices, expenses, and purchase orders. Ensure accuracy and compliance with company policies.
• Data Entry: Enter financial data into accounting software and maintain accurate records.
• Reconciliation: Help with monthly bank reconciliations and ensure discrepancies are resolved.
• Reporting: Prepare and assist with generating financial reports and summaries for review by senior staff.

Administrative Support:

• Document Management: Organize and maintain filing systems, both electronic and physical, for financial and administrative documents on regular basis.
• Hire Purchase Documentation Handling: Preparation of documents for buying / selling of vehicles.
• Communication: Work collaboratively across inter-departments and provide administrative support to various departments as needed.

Requirements:

• Diploma/Degree in Accountancy or Business equivalent
• Minimum 1 years of relevant working experience
• Able to work in a fast-paced environment
• High degree of accuracy and attention to details
• Excellent organizing abilities
• Good with numbers and figures and an analytical acumen
• Excellent knowledge of MS Office and familiarity with relevant computer software
• Independent and proactive team player with the abilities to handle tight deadlines

Benefits:

• Competitive remuneration package
• Attractive performance incentives
• Exclusive Petrol Discount
• Medical and Dental benefits

The Job

We are seeking an enthusiastic and results-driven Sales Executive to join our team. Your primary responsibility will be to promote and sell the leasing of Private Hire Vehicles (PHVs) to drivers who earn their living through app platforms like Grab, Gojek, and Tada.

Key Responsibilities:

• Actively identify and pursue sales opportunities.
• Build and maintain strong relationships with potential and existing clients.
• Understand clients' needs and offer solutions that align with Lumens' offerings.
• Achieve and exceed sales targets.
• Collaborate with team members to optimize sales strategies.

Requirements:

• Proven experience in direct sales. Experience in outdoor sales will be highly advantageous.
• Excellent communication and negotiation skills.
• Highly driven, self-motivated, and a proven self-starter.
• Ability to work independently and as part of a team.
• Familiarity with the automotive industry is a strong nice-to-have.

What We Offer:

• Attractive remuneration package with performance incentives.
• A dynamic and supportive working environment.
• Opportunities for professional growth and development.

Join Us:

If you are a go-getter with a passion for sales and a drive to succeed, Lumens is the perfect platform to propel your career. Apply today and be a part of our success story!

Our Team

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

Job Description:

In this role, you will be a customer-centric and driver-centric Customer Service Officer focusing on delivering strong and effective operations coordination support to the Operations team. You will be ensuring day to day driver routing and operations processes are optimised and fulfilled per service levelagreements with our clients.

Responsibilities:

• Perform scheduling of drivers' trips for B2B2C operations.
• Provide counsel to clients/merchants on pre-approved rate cards and also manage any feedback/complains with strong service first approach.
• Develop incremental business on-site and in operations by leveraging on any ad-hoc opportunities.
• Liaise and manage external client(s) on assigned operations issues.
• Liaise with driver-partners including handling of all driver-partners administrative issues including attendance, discipline and morale.
• Inculcate safety values and importance of service quality.
• Enforce compliance to SOP(s) and instructions from Operations Command.
• Any other related duties and responsibilities involved within the role as assigned from time to time.
• Undertake operation manager duty overseeing operations for assigned contracts.

Requirements:

• Prior experience in operations handling such as mobility sectors, will be advantageous
• Good interpersonal and networking skill
• Good communication skills (verbal and written)
• Proficiency in MS Office to prepare reports.
• Ability to multitask.
• Able to thrive in a fast-paced environment.
• Team player with leadership skills and comfortable working with data.
• Able to work in extended hours or weekend as required.
• Must be willing to work night shifts (10pm – 7am) - 5 day work week

Our Team:

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Lumens is currently looking for a highly motivated Recruiter to support in the hiring of our growing business within the mobility industry! This position will be a critical member of our wider Talent Acquisition team. Alongside your line manager, you will develop and implement creative strategies to deliver against our hiring needs, making a direct impact on the growth of our company.

Responsibilities:

• Design and update job descriptions
• Source potential candidates from various channels
• Screening of applicants, interviewing (via phone, video, and in-person), conducting diligence, and organising candidate evaluations
• Build and maintain a network of potential candidates by direct sourcing, proactive market research, and ongoing relationship management
• Provide shortlists of qualified candidates to hiring managers
• Collaborating with other departments to ensure a seamless hiring process.
• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire
• Participate in job fairs and host in-house recruitment events
• Collaborating with department managers to compile a consistent list of requirements.
• Providing recruitment reports to line manager and business

Requirements:

• Min. 2 years full cycle recruiting experience within a recruiting agency/staffing firm or in-house for a company
• Strong interviewing capabilities: able to assess candidate suitability efficiently and quickly
• Ability to build relationships with both active and passive talents
• Strong, persuasive verbal and written communication skills.
• Ability to work in a team environment, organise and handle multiple tasks simultaneously, adapt quickly to changes and creatively problem solve
• Able to work under pressure
• Excellent knowledge in MS Office including Outlook, Excel and Word
• Any prior experience within the mobility / transportation industry is a bonus

Benefits:

• Competitive remuneration package
• Attractive performance incentives
• Breakfast from in-house café
• In-house gym facilities
• Exclusive Petrol Discount
• Medical and Dental benefits

Our Team:

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

Responsibilities:

• Update accounts receivable and issue invoices timely and accurately;
• Update accounts payable and perform reconciliations timely and accurately;
• Post and process journal entries to ensure all business transactions are correctly recorded;
• Assist with reviewing of expenses, contracts and revenue reports;
• Assist with processing of payments as assigned;
• Update financial data in databases to ensure that information will be accurate and available immediately when needed;
• Prepare and submit daily key financial reports;
• Assist in quarterly GST preparation and submission, annual auditing, tax and other financial needs as necessary;
• Assist with financial accounting and preparation of financial schedules (General ledger, accounts receivable, accounts payable, fixed assets) to close the monthly accounts in a timely manner;
• Be able to handle full set of accounts is preferred;
• Assist with other accounting projects as assigned.

Requirements:

• Diploma/Degree in Accountancy/ACCA or its equivalent
• Minimum 1 years of relevant working experience
• Able to work in a fast-paced environment
• High degree of accuracy and attention to details
• Excellent organizing abilities
• Good with numbers and figures and an analytical acumen
• Excellent knowledge of MS Office and familiarity with relevant computer software
• Independent and proactive team player with the abilities to handle tight deadlines

Benefits:

• Competitive remuneration package
• Attractive performance incentives
• Exclusive Petrol Discount
• Medical and Dental benefits

Our Team

Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

Responsibilities:

• Researching prospects for new sales opportunities within Private Hire Vehicle (PHV), leasing.
• Generating leads through creative, direct outdoor channels and ensure smooth follow-up including setting up appointments.
• Contacting potential and existing customers on the phone, by email, and in person.
• Managing the entire sales process including working cross functionally with other internal departments, and after-sales service team.
• Understanding customers’ needs and proposing relevant solutions.
• Build long-term trusting relationships with customers.
• Meeting and achieving daily, weekly, and monthly sales targets.
• Participating in sales team meetings, being proactive in conducting monthly market research of the private hire/PHV industry competitive landscape.

Requirements:

• Minimum Diploma/Degree in any field or its equivalent.
• At least 2 – 5 years of experience.
• Self-motivated with the ability to think outside the box.
• Driven and passionate about sales.
• Strong command of English, both written and spoken.
• Excellent communication skills - very good at inter and intra-team communication.
• Strong team player and collaborative work style.

Benefits:

• Competitive remuneration package
• Attractive performance incentives
• Exclusive Petrol Discount
• Medical and Dental benefits
• Breakfast at in-house cafe