Total 10 job vacancies by Full Smart Technology Pte. Ltd.

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detail

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.

What will you do:

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Qoo10, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What is takes:

• At least 2-3 years of working experience in the related field
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point

Recruitment, apply WP/SP/EP for foreign workers and issue permits, onboarding and dismission etc. HR related matters.

Admin works for office daily operations and events arrangement.

Lead admin support and customer service teams, manage and improve their workflow.

Liaise with supplier to settle the issues of ERP ;

Liaise with government to apply subsidies.

What will you do:-

• Handle full/partial sets company account, maintain a documented system of accounting policies and procedures.
• Monthly account closing and management reporting
• Actively involved in the new ERP system
• Keep track of inventory inflow and outflow
• Provide administrative support to Sales & Service Department
• Assist HR in Updating & maintaining employee benefits, employment status & similar records
• Handle general office administrative matters or any other ad-hoc duties assigned

What it requires:-

• At least 1 to 2 years of relevant working experience
• Knowledge and proficiency in accounting technology software and databases and other business intelligence software
• Bilingual in English and Chinese as required to liaise with Mandarin-speaking customer and colleagues
• Strong time management and prioritization skills
• Excellent communication
• hardworking and genuine personality

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

Digital Marketing Executive Job Description

The Digital Marketing & Social Media Executive is the key person in charge of executing the company’s digital marketing campaigns. He/she is involved throughout the campaign ideation, planning, implementation, measurement, and optimization process. It is therefore essential that he/she has hands-on experience using various digital marketing platforms.

Responsibilities:

• Assist in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, Tik Tok Shop, WeChat etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date

Requirements :

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient in communicating both English and Chinese
  Minimally Diploma in marketing or relevant field
  

What will you do:

• Support the operations, plan, manage & execute promotion campaigns for E-commerce platforms such as Shopee, Lazada, Qoo10, etc
• Prepare and upload product listing including content for various E-commerce platforms as well as the company's website
• Maintain and ensure all products information and inventory are up to date and available to sell
• Receive and respond to E-commerce customer inquiries and concerns
• Coordinating customer service through web chat, phone, and emails
• Managing E-commerce customer's comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies to achieve the sales target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Able to work effectively in a team or individually
• Able to start within short notice

What it takes:

• Degree or Diploma in Digital Marketing
• At least 1 to 2 years of relevant working experience
• Hands-on knowledge of Web analytic tools (Facebook Ads, Instagram) is highly preferred
• Excellent communication and interpersonal skills with good writing and copywriting skills
• Basic understanding of design software such as Adobe Photoshop/Illustrator

HR:

• Provide support for daily HR operations and functions.
• Engage in recruitment and staff selection through relevant channels.
• Coordinate interviews with short-listed candidates.
• Establish personal files for onboarding staff and conduct HR orientation.
• Promptly address email inquiries from employees regarding HR procedures, rules, and policies.
• Assist in the preparation of monthly payroll and CPF submission.
• Contribute to performance appraisal processes, conduct exit interviews, and handle staff clearance as needed.
• Manage insurance renewals and address claims matters.
• Handle Foreign Workers' Work Pass applications and renewals.
• Maintain accurate employee leave records in the HR system and filing system.

Accounting:

• Manage complete sets of accounts, including accounts receivables, payables, and general ledger functions.
• Conduct monthly bank reconciliation to ensure alignment between company book balance and bank statement.
• Prepare reports and contribute to month-end closing activities, including the preparation of balance sheet accounts.
• Facilitate the issuance and receipt of Purchase Orders.
• Communicate with banks regarding payment and receipt matters.
• Undertake any other ad-hoc duties as assigned.

Requirements

• At least 2 years of working experience in related field
• Looking for candidates with good attitude and willingness to learn
• A service-oriented, meticulous and resourceful individual
• Must be organized, able to work with minimal supervision, flexible to work on different projects in a rapidly changing environment
• Able to work both independently and as an effective team player
• Ability to work fast and meet short-term deadlines
• Self-motivated to learn and innovate in a fast changing environment
• Excellent analytical, coordination and strong communication (written and verbal skills)
• Competent in MS Excel and effective presentation skills are required for this position
• Can start immediately / within short period is preferred

What will you do:-

• Handle full/partial sets company account, maintain a documented system of accounting policies and procedures.
• Monthly account closing and management reporting
• Actively involved in the new ERP system
• Keep track of inventory inflow and outflow
• Provide administrative support to Sales & Service Department
• Assist HR in Updating & maintaining employee benefits, employment status & similar records
• Handle general office administrative matters or any other ad-hoc duties assigned

What it requires:-

• At least 1 to 2 years of relevant working experience
• Knowledge and proficiency in accounting technology software and databases and other business intelligence software
• Bilingual in English and Chinese as required to liaise with Mandarin-speaking customer and colleagues
• Strong time management and prioritization skills
• Excellent communication
• hardworking and genuine personality