Total 7 job vacancies by Crocs Singapore Pte. Ltd.

Job Description:

• Manage Wholesale order processing and inventory fulfillment.
• Accurately process customers’ orders.
• Proactively identify operational problems, suggest solutions, and independently resolve issues.
• Interact routinely (telephone and emails) with Sales Team and Warehouse.
• Process Return Merchandise Authorizations. Resolve shipping-errors, process warranty requests, and markdowns for the customers in the designated client group.
• Champion for and maintain a 95% On Time Shipping (OTS) metric for your account base. Will work with planning, sales, and management to make decisions in the best interest of the company and the customer.
• Accept, process, and track customer orders through EDI and non-EDI systems. Process sales and PO changes as required.
• Request customer specific pricing and new customer address book records as required.
• Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
• Have an understanding of the customer scorecard metrics, and the value that you can bring toward driving positive results.
• Monitor customers’ order book and maintain established metrics for order fulfillment activities. Related actions include, but are not limited to:
• Daily, morning review of the Sales Order Exceptions Report (SOE) and any subsequent actions to ensure the timely flow of orders through to delivery, by 11a.m. deadline.
• Present at a weekly key account meeting, any necessary actions needed for critical and potentially late orders.
• When applicable, create a customer-specific PO tracker to complement your visibility of order integrity through the entire chain.
• Partner with demand planning to resolve supply delays as they arise.
• Service any drop-ship accounts which overlap with your key account base.
• Responsibilities include, but are not limited to item setups, pricing maintenance, communication, and follow-up on cancellations.
• Administration of these responsibilities may require the access and use of a customer's 3rd party drop-ship site.
• Host and/or attend any regularly scheduled or ad-hoc meetings with the customer, sales team and/or vendor compliance.
• Occasional travel to meet with sales reps and/or customers.
• Occasional involvement in routing & logistics, on an as-needed basis by the DC team, to assist during high volume periods.
• Continuing education and training to increase knowledge and take on more advanced responsibilities.
• May be required to perform additional duties, special projects and responsibilities as assigned by management.
• Must have the ability to work beyond the standard workday schedule to meet customer or business requirements, on an as-needed basis

Job Requirements:

• Proficient in Microsoft Excel
• Working knowledge of SAP
• Fluent in Japanese and English (Japanese is a MUST as this role needs to communicate with Japanese customers)
• Extensive customer service, preferably in a business-to-business environment
• Demonstrate excellent written and verbal communication
• Ability to perform research, demonstrate sound judgment, and resolve problems
• Capability to work independently, and promote a positive team environment
• Organizational and time management skills

Director of Distribution Logistics (D&L) Regional Operations APAC is responsible for establishing and leading a regional excellence center team. Objectives are to build a scalable regional D&L excellence organization by optimizing the flow of product through our network of DCs, driving a culture of continuous improvement through application of best practices and aligned with global supply chain strategy, supporting the supply chain in reaching financial & service goals. The role will be working in cross functional leadership & collaboration in execution of projects, proactive identification of barriers & risks and building mitigation plans in partnership with the business to identify key problems / needs to be solved for.

Job Description:

• Establish and lead regional D&L Excellence team
• Own and develop strategic roadmap for regional D&L Excellence team
• Responsible for key Center of Excellence areas, including 3PL tendering, integration and new business integration
• Ownership of regional Distribution Business Intelligence (BI), analytics, and dashboards
• Digitalize scalable and efficient regional BI best practice solution
• Accountable for establishing seamless data integrations with 3PL supplier
• Drive strategy and implementation of short-, mid-, and long-term capacity control tower
• Deliver operational excellence, best practice, and synergies across the APAC region
• Responsible for regional value creation and driving excellence towards local APAC D&L teams and business
• Envision and lead strategy for regional D&L BI and analytics agenda
• Drive identification and deployment of best practices across distribution network centered around design & layout optimization, labor utilization and workflow to maximize the efficiency of our operations
• Proactively drive regional digitalization strategy implementation to ensure efficiency.
• Experienced people leader with passion for people and a proven track record of identifying and growing key talents
• Excellent collaboration skills and desire to win together
• Proven local, regional, and global stakeholder management skills
• Work to ensure that the Crocs D&L is striving to have a local and “Employer of Choice” status
• Partner with the Human Resource Department to facilitate development plans, reviews, interviews, hiring, terminations, and coaching
• This role will empower team members to deliver results against established goals and priorities, while creating an environment where everyone can do their best work.

Job Requirements:

• Degree, preferably in the areas of Logistics, Supply Chain, Engineering (or equivalent work experience)
• 10+ years of experience in the high growth, highly automated distribution center environments
• Experience with IT implementation and 3PL integration
• Experience leading distribution center design and layout initiatives
• Experience with 3PL outsourcing and interfacing
• Demonstrated experience in managing senior stakeholders, working in a diverse and multi-functional environment
• Prior experience leading DC operations a plus.
• Thrives in an organization under continuous development and on growth trajectory
• Self-driven and proactive character, taking ownership and leading own area forward
• Capable to impact the organization broadly by own initiative
• Experience working in an automated environment required (specific experience with Wholesale, Ecommerce and Retail a plus)
• Strong experience with performance metrics and process improvement
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Ability to motivate team members and beyond with strong conflict management and problem-solving skills
• Collaborative, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently
• Ability to drive a collaborative team environment to achieve solutions best fit for the company.
• Business travel required - At least 1 week per month in other countries. Estimate >25%.

The Wholesale Director for Crocs Southeast Asia is responsible for overseeing and driving revenue growth across select markets in Southeast Asia, including key markets like the Thailand, Vietnam, Malaysia, Nepal, Brunei, Bangladesh and Cambodia. This individual will work closely with country-specific distributors to optimize sales strategies, maintain brand standards, and maximize market penetration. The role requires a strong balance of leadership, strategic thinking, and hands-on operational execution. The role is based in Singapore.

Job Description:

Sales Strategy & Execution:

• Develop and implement regional sales strategies aligned with Crocs’ global objectives.
• Set annual sales goals and monitor performance across all distributor-led markets.
• Ensure sales growth targets are met or exceeded in each country within the SEA region.

Distributor Management:

• Build and maintain strong relationships with country-specific distributors, acting as a liaison between them and Crocs’ regional office.
• Align distributor activities with Crocs’ brand vision, merchandising guidelines, and retail standards.
• Monitor distributor performance and provide regular feedback to optimize operations, inventory management, and retail execution.

Market Expansion & Penetration:

• Identify and assess new business opportunities in untapped markets within SEA.
• Collaborate with distributors to execute market penetration strategies and build Crocs’ brand presence.
• Conduct regular market visits to ensure brand consistency, gather competitive insights, and assess market needs.

Forecasting & Reporting:

• Assist in forecasting process in partnership with distributors to ensure accurate demand planning
• Provide detailed sales reports and market insights highlighting growth opportunities, risks, and competitive landscapes.

Retail and Channel Development:

• Support distributors in optimizing both B&M and digital channels.
• Collaborate on store formats, merchandising, and marketing efforts to improve the customer experience.

Team Leadership & Collaboration:

• Lead and manage the team that supports distributor operations.
• Collaborate cross-functionally with marketing, product, and finance teams to ensure consistent execution across all markets.

Job Requirements:

• 8-10 years of sales experience, with at least 5 years in a senior role overseeing multi-country operations.
• Bachelor’s degree in Business Administration, Marketing, or related field; MBA is a plus.
• Proven track record of working with or managing distributors, preferably in the fashion, footwear, or lifestyle industries.
• Strong understanding of the Southeast Asian retail landscape.
• Excellent communication and relationship-building skills.
• Strategic thinking with strong execution capabilities.
• Strong business acumen, including an understanding of P&L management.
• Experience with forecasting, inventory planning, and sales analysis.
• Strong leadership and people management abilities.
• Customer focused/centric.
• Teamwork and respect for others.
• Fluency in English is required. Proficiency in a Southeast Asian language is an advantage.

This Director, Human Resources Business Partner (HRBP) position will support our Asia markets This role will be a trusted advisor to senior leaders for our SEA & Australia markets and enterprise functions, and have the ability to create positive relationships with employees through the organization. The ideal candidate will have experience of working with VPs and senior leaders on organizational design, talent development and succession planning and look at challenges as opportunities to continuously improve how we attract, retain, engage, and develop our people.

Job Description:

Strategic Business Partner:

• Working closely with the VP client group, build and implement talent strategies tailored to the changing needs of the Crocs business
• Understand the company’s strategy and goals and translate those goals into HR objectives that support the business strategy
• Represent the business unit’s talent interests within the organization and support leaders in the identification of talent risks
• Provide guidance and oversight to People Operations and Talent Acquisition regarding talent solutions, priorities, results, and accountability.
• Align the organizational structure and design with the strategic objectives of the organization/business

HR Cross Functional Collaborator:

• Contribute to the design and development of critical HR metrics and assess how trends impact the organization
• Represent the mission, vision and values of the enterprise and deliver HR programs to help support the organizational culture
• Proactively and effectively manage change, devising and implementing change management strategies
• Partner with Centers of Excellence to own the implementation of HR programs, policies, and processes for the market, including resource planning, talent acquisition, onboarding, goal setting, performance management, total rewards, employee engagement, leadership assessments and succession planning

Director and Above HR Support:

• Facilitate training, coaching, and support with business leaders in employee development, teambuilding, and performance management
• Partner with leaders on key annual processes such as budget planning, talent assessment & development, and compensation review
• Assist leaders with crafting and following individual development plans
• Provide HR assistance, support, and advice to client group(s) on various HR related issues and needs that arise. This includes collaborating with leaders and legal counsel on employee relations issues including investigating, mentoring, advising, and reporting when necessary

Job Requirements:

• 10 years of experience in HR, as a strategic business partner to senior leaders
• Bachelor’s degree in human resources management or a related field is required. Professional experience beyond requirement in a related field may substitute for degree requirements on a year for year basis.
• Solid understanding of multiple human resource subject areas, including compensation practices, organizational diagnosis, employee and labor relations, diversity & inclusion, performance management, and employment laws
• Demonstrable track record as a strategic partner to the business •Commercial acumen & ability to analyse data and draw conclusions
• Demonstrable knowledge of employment law, compliance and policy development and implementation
• Excellent communication skills and ability to optimally communicate, both written and verbal at all levels of organization
• Proficient in Microsoft Office
• Ability to facilitate meetings and training sessions
• Proven sensitivity to confidential materials/issues
• Comfortable dealing with ambiguity and responding to changing business conditions/needs
• Experience in corporate and retail (high volume) organisations preferred.

Seeking a highly Commercial Merchandise Director who thrives in a fast paced, dynamic environment and is keen to work within a passionate and driven leadership unit.

This person will be responsible for delivering the successful execution of the product strategy for Crocs Brand across all APAC Owned Retail doors through best practice Merchandise process that enables enhanced consumer experience.

The candidate will be a key member of the Regional merchandising team and should be highly agile as well as an excellent communicator in order to act as an influential voice for the APAC Region to both Global and Country-level cross functional teams.

Job Description:

• To operate at both a strategic level and have a hands-on approach with overseeing the DTC Retail Merchandising team and delivering the Merchandising strategy
• Oversee product launch calendar driving out optimal newness flow; ensure key launch dates are met and enable 100% right first-time activations across all markets
• Direct quarterly Promotional strategy including in-store activations, tentpole promotions, deals and events to optimize revenue and margin
• Prioritize & align country/channel requests for product development/SMU to support local moments. Present clear business case to support.
• Oversee weekly trading process. Support country managers to complete decks and review reports for insights and actions. Be an active participant in trading meetings to review business performance. Make suggestions to drive revenue and profit.
• Help to compile Regional overview of weekly trading actions for Management approval. Share out latest insights on product reactions
• Flag Regional business risk & opportunity based on latest trading conditions. Complete bi-weekly margin reforecast for Finance
• Review country Seasonal product forecasts at relevant gates and work with DTC planning lead to guide and influence outcomes
• Partner with VM/onsite to ensure Seasonal product prioritization aligns to strategy
• Feed into monthly and seasonal recaps/hindsight to derive learnings and actions
• Bubble up market level consumer insight and competitor activities
• Work closely with your peers to communicate the trading strategy, and ensure they are bought into new ways of working
• Constantly strive to develop, evolve and coach the team to better serve the business
• Develops team succession planning to identify, select and develop people to meet future growth plans
• Lead a high performing team with drive, energy and pace to deliver results for the brand
• Partner closely with counterparts in Planning, Allocation, Marketing, VM, Commercial teams & Store Ops

Job Requirements:

• Degree level or equivalent with related work experience
• Leadership experience – proven track record of motivation, strategic thinking, challenging the status quo and leading hearts and minds
• Strong Analytical Skills and Commercial Business Acumen
• APAC Fashion Market Awareness
• Data-Driven Decision-Making that will impact the team day to day
• Strong Communication Skills
• Product Knowledge & Creativity
• Minimum 8 years of relevant Merchandsing experience
• Problem solving skills
• Able to travel up to 30%

A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value.

Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!

Crocs is looking for an experienced Director of Executive Search, APAC. Reporting into the Sr.

Director, Executive Search, you will have primary responsibility for Director level and above recruitment for the Crocs and HeyDude brands across the APAC region. This role will lead executive search strategy, partnerships, outreach, negotiations, and overall candidate care.

Job Description

• Develop the executive search strategy for roles across the APAC region for the Crocs and HeyDude brands.
• Lead all sourcing, screening, assessment, recruitment, relationship management, and hiring of executive level talent; own the end-to-end candidate lifecycle for the APAC region.
• Develop and foster leadership talent pipelines across all lanes of the business while also providing regular, comprehensive overviews of the external market to executives and business leaders.
• Advise internal leadership teams on external market factors, providing diversified solutions for talent acquisition and succession planning for the APAC region.
• Become the primary source of recruitment knowledge on trends impacting the footwear and fashion industries.
• Bring forward the knowledge of the competitive landscape and collect market intelligence across the APAC region. Use this knowledge and data driven insights to analyze hiring trends that will strengthen our talent attraction strategy.
• Understand external talent supply and demand dynamics in the countries of responsibility and help develop a hiring plan, together with the business and HRBPs, especially as we look to meet our growth needs over the coming years.
• Advise hiring managers and HR leaders on offer proposals, including complex compensation structures, relocation, and negotiating compensation packages at senior levels across the organization.
• Develop and lead recruiting marketing and employment branding strategies to increase awareness of Crocs and HeyDude across the APAC region.
• Provide white glove candidate and hiring manager experiences
• In partnership with the HRBPs and hiring managers, ensure new executive hires are onboarded seamlessly with the most positive new hire experience.
• Recruit for non-executive exempt roles across the APAC region as needed.

Job Requirement

• Minimum of 10 years’ experience recruiting senior level talent; footwear/retail industry experience highly preferred
• Demonstrated experience in researching and mapping APAC talent landscape and building trust-based relationships with senior management.
• Expert knowledge of APAC’s market compensation trends
• Strong project management skills and ability to manage multiple complex searches concurrently.
• Proven ability to develop deep pipelines of diverse and talented leaders for future needs.
• Strong executive presence with credibility. Must be comfortable working with the most senior leadership at Crocs and HeyDude.
• Ability to maintain high levels of confidentiality.
• Strong business acumen and ability to assess leadership qualities.
• Must be comfortable working in a global, matrixed environment.
• Highly proficient in both spoken and written English.

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Job Summary

The Senior Director, Retail Operations, APAC will own and deliver the APAC owned & operated retail strategy, leading and motivating highly engaged teams to deliver exceptionally high retail standards. As part of the APAC leadership team, the Senior Director, Retail Operations, APAC will also own and contribute to strategic plans to enable to region to deliver its Annual Operating Plan (AOP) and Long-Range Plan (LRP), influencing through a matrixed structure to deliver the best outcomes for the business, customers and employees.

Job Description

• Own and develop APAC owned & operated retail strategy to deliver Long Range Plan (LRP)
• Build and develop relationship with Outlet partners and create an opening plan, with stores in the right locations to connect with more consumers.
• Implement global retail playbook in APAC, ensuring adherence to brand standards and Visual Merchandising
• Influence stakeholders (e.g., distribution & logistics, planning, merchandising, marketing) across the global matrix to ensure APAC retail teams are set up for success.
• Lead and develop a team of retail area managers, ensuring that they are focused on delivering financial KPIs and high retail standards.
• Through area manager team, ensure that stores are appropriately staffed with highly motivated, trained and engaged teams.
• As part of APAC leadership team, own strategic financial goals and contribute to the success of the APAC business.
• Build and maintain effective working relationships with US, EMEA and LATAM retail teams, implementing global standards and sharing best practice.
• Retail thought leader, contributing to global retail success and partnering with distributor and franchise retail teams.

Other Requirements

• Outlet-experienced senior retail leader able to define strategy and delivery revenue targets and financial results.
• Well-networked leader who can develop pipeline with Outlets, ensuring presence in prime locations and positions.
• Has exceptionally high retail standards and inspires others to deliver the same.
• Able to build and develop a team focused on KPI delivery and brand standards.
• Inspirational people leader; able to motivate and develop diverse teams.
• Demonstrable knowledge of the APAC retail landscape, competitors and best practice
• Highly developed collaboration and stakeholder management skills; able to get things done in matrixed organization.
• Can deliver through Our Values and Leadership Excellence Blueprint