Total 40 job vacancies by Civica UK Ltd

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Product Designer at Civica

Civica builds technologies that help citizens’ daily lives across Local Government, Housing, Transport, Education, and Healthcare. We are a team dedicated to creating user-centred experiences in the Gov Tech domain. Our mission is to craft intuitive and accessible products that meet the needs of citizens and our customers.

As a Product Designer, you will play a crucial role in shaping both the user experience and user interface of our products. You will work closely with cross-functional teams to design solutions that are accessible, user-friendly, and aligned with our business goals.

You'll collaborate with cross-functional teams to design and deliver innovative digital solutions. You'll conduct user research, prototype, and iterate on designs to ensure optimal user experiences. From wireframes to high-fidelity interfaces, you'll create visually engaging and accessible designs that meet government standards. By leveraging our Firefly design system and staying up-to-date with emerging trends, you'll contribute to the evolution of our digital products.

What you will need to be successful in this role

• Experience in product design roles, preferably across multiple product domains or industries
• Experience in prototyping and conducting user research with customers or collaborating with user researchers
• Proficiency in creating both user experience flows and visually compelling user interfaces
• Ability to design products, prototypes, and demonstrate advanced design skills, high-quality deliverables, and processes
• Experience working within and contributing to design systems, as well as building accessible products
• Excellent communication skills, with the ability to present strong and clear design rationale
• Experience in interaction design, prototyping, and product thinking, with excellent visual design skills
• Understanding of component libraries and how to apply them in a product context
• Knowledge of front-end development technologies (e.g., Blazor, Angular, Flutter)
• Familiarity with emerging trends in technology, social media, and online communities

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Technical Product Manager at Civica

The Technical Product Manager bears a significant responsibility for the tactical execution of our global product strategy. This position is integral to sustaining the continuity of our product-oriented operating model. We are looking for TPMs to join our Health & Care, Local Government and Libraries and Education teams. You'll have the opportunity to work on mission led and purpose driven software products, which make a tangible difference to the lives of millions of every day citizens.

The Technical Product Manager at Civica plays a vital role in bringing our product strategy to life, seamlessly aligning our strategic goals with daily development activities. This position is dedicated to driving innovation in cutting-edge cloud-based, mobile, and AI-enhanced solutions.

You will work closely with the Product Manager to tackle trade-off decisions amidst competing priorities, resource constraints, and technical hurdles. In this role, you'll engage with a wide array of stakeholders—including engineering, design, marketing, commercial, and customer success teams—to drive effective product development. Additionally, you will harness data and metrics to guide product decisions, evaluate performance, and identify opportunities for improvement.

You'll get the chance to dive into exciting activities like managing the Product Backlog, overseeing Agile Process Management, enjoying Continuous Discovery, fostering collaboration with stakeholders, and helping to define and prioritize features.

What you will need to be successful in this role

• This role requires a Technical Product Manager with strong analytical and collaborative skills to support our team in creating high-quality products that meet the needs of both existing and prospective customers, alongside effective problem-solving capabilities
• A passion for building world class products - we're looking for true 'product people'
• Experience working in a global matrixed organisation will be highly advantageous - you'll need to be comfortable working through periods of ambiguity (as we are an organisation going through an exciting time of change)
• Experience working in both legacy and modern software development environments - you'll need to have an in depth understanding what it takes to create successful SaaS products from discovery though to shipping
• Proven experience with agile methodologies and product management principles is crucial
• Outstanding communication and stakeholder management skills are essential
• The capacity to prioritize effectively to maximize the delivery of customer value is vital
• A solid technical foundation in cloud-based software solutions is anticipated
• Familiarity with artificial intelligence and machine learning applications
• Ability to adapt flexibly to evolving market conditions, customer requirements, and business priorities
• Experience working in geographically distributed teams (you'll need to be prepared to connect with our UK teams so can manage working across different timezones)
• Background in market research, competitive analysis, and market trend assessment
• Acquaintance with UX design principles and human-centered design methodologies
  

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why will you love this opportunity as Account Associate at Civica?

Are you passionate about building strong client relationships and driving business growth? As an Account Associate at Civica, you will have the chance to make a significant impact while working in a dynamic and supportive environment.

As an Account Associate at Civica, you’ll thrive in a dynamic and supportive environment where your contributions are valued, and your professional growth is prioritized. You’ll have the opportunity to work with a diverse team, engage in meaningful projects that make a real impact, and develop your skills through continuous learning and development programs.

Civica’s commitment to innovation and excellence ensures that you’ll be part of a forward-thinking organization that encourages creativity and collaboration. This role offers a perfect blend of challenge and reward, making it an ideal opportunity for those passionate about making a difference in the tech industry.

Role Purpose

To accurately and completely process, reconcile and report all cash transactions for multiple companies within the Group in multiple currencies. To maintain all data and systems related to banking receipts and payments.

Principal Accountabilities

• Daily reconciliation of all bank accounts

• Monthly completion and posting of all cash transactions including cash allocations on accounts payable ledger.

• Raising payments of all outgoing transactions

• Maintenance of accurate and up to date information on banking portals

• Balance sheet control reconciliations

• Other ad hoc tasks as required by the Bank & Cashier Supervisor

Essential Competencies

• Minimum 5+ years of relevant experience in similar role

• Previous experience in broad finance role, with knowledge of cash cycle and manual reconciliation of balances

• Knowledge of accounts receivable and payable functions

• Ability to operate under, and achieve, strict timescales (daily and monthly cycles)

• Proven ability to collate and process information completely and accurately

• Intermediate excel skills

• Very numerate and ability to expose and correct errors or imbalances

• Ability to communicate and build relationships with stakeholders at all levels

• Flexible, self motivated and ability to work autonomously

• Meticulous in their focus on detail

• Ability to deal with competing priorities, high volume and in the correct order

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. 

Role Purpose

Day to day processing of Accounts Payable transactions, ensuring accuracy, validity. Gaining approval, completing queries and reconciliations, and proposing payment runs.

Principal Accountabilities

· Checking validity and authorisation of invoices to ensure compliance with company policy. · Maintenance of supplier details · Chasing up unauthorised invoices and follow up on queries · Control Processing of invoices / credit notes · Inter company trading cross charges. · Production of regular supplier reconciliations · Deal with all suppliers queries and payment requests · Production of detailed control log of certain types of expenditure · Ongoing analysis of specific expenditure codes for audit / tax purposes. · Month end reconciliations. · Operating as a team member covering and assisting in other roles during periods of sickness or holidays and other peak times. · Participate in implementation of revised procedures and new systems.

Essential Competencies

· 3+ years of relevant experience in a similar role is essential · To work as a team member · Attention to detail is an essential quality. · Have an ability to prioritise and meet deadlines. · Effective communication skills, written and verbal, with suppliers , management and all work colleagues . · Be numerate and have good keyboard skills. · Basic skills of all Microsoft products, Word, Excel and e-mail

· Ability to work in a busy, changing environment without constant supervision.

Mandatory Skills:

Experience in an Accounts Payable processing environment

Attention to detail

Strong communication and relationship building

Accuracy

Numeracy

Role Purpose

CIVICA is looking to hire a Senior Software Engineer  with experience in Microsoft .Net Maui.  The successful candidate should have at least three years development experience in a mobile development environment and will be involved in the day to day development of mobile solutions working in an Agile environment delivering and supporting apps.  The successful candidate will work into a development team including a lead developer to develop components and app screens using Microsoft .Net Maui.  Using cutting edge technologies you will be working with other senior members of the team in the ongoing development of the company products and building highly functional and visually stunning mobile applications across the development lifecycle.

This role will be measured by the following criteria:  85% of working hours to be billable; delivery of high quality product in accordance with our ISO 9001 Quality Management System

In general, travel to the UK could be one visit every 2 years.  This can be at short notice and this frequency is not guaranteed as all travel is based on a clear business or project requirement.  A passport is essential

Principal Accountabilities

Key Responsibilities and Duties:

·       Working in a team taking software requirements and turning these into working mobile app screens and components

·       Support of mobile apps developed by Civica for a variety of clients

·       Working on prototypes / R&D and proof of concepts using leading edge technologies and frameworks

Essential Competencies

·       Must have minimum 4+ years of relevant experience

·       Knowledge of developing apps for both Android, iOS and UWP (3+ years’ experience or more)

·       .Net Maui experience

·       Ability to work with technical and non-technical colleagues

·       Collaborate with fellow developers, designers and managers to build applications

·       Strong C#/.Net Skills

·       Experience using Azure and / or AWS

·       Knowledge of Visual Studio and/or JetBrains Rider

·       Creative problem solver and analytical approach

·       Good communication skills

·       Strong academic background

·       Experience in at least one Agile Methodology (preferably Scrum).

·       Intellectually strong with an excellent academic record.

·       Excellent team working with exceptional oral and written communication skills.

·       Innovative, flexible self-starter with excellent analytical skills.

·       Proactive personality and able to work autonomously.

·       Good team player with a collaborative approach to working.

·      ‘Can Do’ attitude.

Mandatory

.Net Maui (0.6 + Yrs)

Xamarin (Cross platform or Native Xamarin)(3+ Yrs)

Native iOS and Android development (3+ Yrs)

MVVM Architecture(3+ Yrs)

REST / OData / Web API(3+ Yrs)

Life at Civica

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Key Responsibilities and Duties:

• Deliver Salesforce configuration and customisation following best practice and ensuring solutions are seamless, delivered quickly and accurately with appropriate documentation.
• Participate in meetings with stakeholders and the project team.
• Ensure adherence to applicable standards (corporate, industry, national and international).
• Provide technical input to project design and deliverables.
• Take ownership of the modules assigned to you as part of the project.
• Actively participate in hands-on design, development and testing on projects.
• Participate in governance activities across the projects, ensuring solutions meet the internal and external requirements for the effectiveness, efficiency, confidentiality, integrity, availability, compliance, and reliability of all architecture governance-related information, services, and processes.
• Must have minimum 2+ years of relevant Salesforce technical experience.
• Fluent in spoken English and able to take part in meetings and discussions.
• Excellent knowledge of software development lifecycles, tools and methods to support seamless deployments, including refresh cycles and overall environment management.
• Proactive personality and able to work autonomously.
• Exceptional oral and written communication skills.
• Good team player, ability to work at detailed and abstract levels.
• Ability to work with third party vendors as required.
• Keen interest in researching updates from Salesfoce and keeping on top of new feature releases. Track record of delivering commitments on time and quality.

Requirements

• Salesforce development tools including LWC, Visualforce, Apex || 2+ Years
• API, REST services, Javascript and experience with integrations to corporate web sites and bespoke solutions|| 2+Years
• Single Sign On (e.g. SAML, oAuth, Active Directory, ADFS)||2+ Years
• Data migration processes to and from Salesforce, including clear data model and schema understanding || 2+years

ivica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021. Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health & care, over 5000 public bodies across the globe use our software to provide critical services to over 100 million citizens. Our vision is to be a Global GovTech Champion. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that vision. As a company, we’re passionate about what we do and the citizens we serve. If you would like to champion the use of technology to drive public services around the world, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference for people. Marketing's purpose is to raise awareness of Civica’s brand with its chosen audiences, in its chosen markets. Driving consideration of our products and services & ensuring that prospects & customers, prefer Civica solutions relative to the competition. In doing so we will drive sufficient volumes of high quality, Marketing Qualified Leads to the Sales organisation in a timely fashion to deliver on our revenue ambition. Customer Insight is key to realizing our ambitions. For Civica’s marketing motion to work – being insight & data driven is critical to its success.

· Insight Market Intelligence | Customer Intelligence |

· Competitor Intelligence | Marketing Performance insight | Data

· Management | Analysis | Presentation of insights | Report

· writing | Retrospectives

· Within Marketing | Product Marketing | Brand & Influence

· Marketing Business Partnering & Planning | Marketing

· Campaigns | Digital Channel & MarTech

· Outside Marketing | Product Management | Sales Enablement |

· Sales & Service Organisation (cNPS) | People Organisation (eNPS)

Reporting Relationships - Chief Marketing Officer

Essential Competencies

· Curious · Numerate

· Data Analysis

· Data Modelling

· Quantitative analysis

· Qualitative analysis

· Desktop research

· Third Party management

· Presentation skills & Report writing skills

· Communication skill

Benefits | Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

• Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life.
• Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.
• Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
• Tenure Milestone Recognition: We value and recognise the years of service of our people.
• Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.
• Days-of-Difference: Every year Civica colleagues are encouraged to use up to three days of fully paid leave, to volunteer at a charity of their choice

Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to create an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2023.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

1. Role Purpose

To build test automation capability within the organization and lead the successful delivery of test automation for individual projects and products.

Taking responsibility for test automation activities from the initial planning and estimating, through to the delivery of the solution, providing expert testing input to the overall planning, estimating, monitoring and control of the delivery.

Driving continuous improvement to increase product quality and achieve Civica Group business targets.

In general, travel to the UK could be one visit every 2 years.  This can be at short notice and this frequency is not guaranteed as all travel is based on a clear business or project requirement.  A passport is essential.

Responsibilities and Duties:

     Develop, create and maintain automated tests

     Translate business and technical requirements into comprehensive automatable scenarios and frameworks. 

     Evaluate existing manual test cases and identify opportunities for automation. 

     Run investigations into root-cause analysis of failures, hardware or software, using the appropriate tools and recommend solutions to the relevant teams for resolution.

     Manage the production, quality and accuracy of all relevant test artefacts and ensure that these adhere to the Civica Test Policy.

     Produce test artefacts, Test Cases, Expected Results, Actual Results, Defects, Data, Defect Re-tests and Test Outcome Reports.

     Provide accurate and concise process updates.

     Assess and document any risks or issues that threaten the achievement of the testing deliverables.

   Actively seek process improvements and efficiencies

   Provide input to the Test Planning and Estimating test phases

   Deputise for the Test Automation Lead

Reporting Relationships :

     Provide accurate timely reporting information on progress, risks and issues

     Build collaborative relationships within the Civica Group both internally and externally to the testing team and with partners

     Ensure that effective communication is maintained with team members on the same or related projects / product teams to build common goals and avoid misunderstandings

     Continued liaison with the project / product teams, Project Managers, Product Owner, Business Analysts, Developers and Business Areas.

      Champion the value of automated testing.

Mandatory

Selenium WebDriver

3 – 5

C#.Net (Preferred) / Java / Other object oriented programming languages

3 – 5

Version control tools (SVN/Git/VSTS)

1 – 2

Continuous Integration tools (Azure DevOps, Jenkins ,TeamCity)

1 – 2

Highly Desirable

Test Management tools (Microsoft Test Manager / Azure DevOps )

2 – 3

Desirable

BDD ( SpecFlow, Cucumber)

1 – 2

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

Role Purpose

The purpose of this role is to provide scheduling services, schedule oversight and management of project and program schedules to achieve portfolio, programme and project objectives. The Master Scheduler will be accountable for developing and managing schedules across multiple programs and projects, monitoring delivery to scope, budget and agreed timeframes. The role will be working directly with multiple stakeholders including IT and business owners, project managers, finance business partners and Sponsors to deliver quality portfolio reports and insights which are of a consistently high standard. The role will require strong project scheduling and support skills, and the ability to work within an integrated team of technical/non-technical personnel to develop and manage project plans and schedules.

Principal Accountabilities ·

You will be responsible for ensuring Scheduling best practice including completeness, accuracy and consistency in schedule development and management across all work streams within the business unit. · You will work under the support and general direction of the Programme Director, PPM Director,Senior PMO Director and make decisions within defined parameters. · Provide schedule management guidance and support to the Project Managers, including in the development of the work breakdown structure and in identifying intra-program dependencies, schedule risk and issues. · Develop and maintain summary level schedule reports Gantt, milestone charts, and other program management tools used to support critical path analysis , priority based resource allocations, and to support cost/schedule integration. · Support the programme team in the planning, tracking, analysis, and reporting of projects/programs, including dashboard maintenance. · Enforce strict schedule version control processes, policies, and procedures · Work in collaboration with Project/Program Management team to drive consistency of the project scheduling approach to facilitate accuracy in project execution and reporting. · Identify major milestones, decision points and other project events · Troubleshoot and monitor potential scheduling problems · Facilitate and participate in schedule reviews as required · Follows up discrepancies in schedule with key stakeholders; reviews critical path and highlights discrepancies and impacts with Project Managers; · Reviews dependencies and highlight impacts with Project Managers; reconciles planned deliverables against scope; and ensures project schedules meet minimum standards · Work proactively with the PMO, Program Director, Programme Managers, Project Managers & Project team to collect new, or review existing information required for the compilation of program schedule(s). · Interpret Program schedule(s) progress (critical path analysis, optimisation of schedule using float etc.) and problem solve as required. · Proactively identify Risks and Issues within the Schedule and propose Mitigation strategies. · Manage all Scope and Delays added into the Schedule to ensure compliance and change management is managed correctly. · Ensure that all associated Deliverable obligations are tracked and managed and brought to PMO and director level if potential breaches are identified. · Take responsibility for the management and reporting on program schedule(s) and produce accurate, informative progress reports. · Pro-actively focus on transferring scheduling best practice knowledge to the team as well as best practice in the use of scheduling practices. · Develop resource planning capability based on project schedules and maintaining milestone deliverable based, cost and resource loaded schedules for all projects / programs.

Reporting Relationships Reporting to the Programme Director, this role requires a proactive relationship builder who can work collegially with the team members and broader stakeholders (internally and

externally) to acquire information in a precise, timely and consistent manner.

Essential Competencies ·

Relevant 7+ years of experience · Strong knowledge of project management frameworks, Waterfall and Agile methodologies, SDLC, and project governance in an IT environment. · Thorough understanding of project management principles, planning, scheduling and cost program controls and Earned Value management. · Extensive experience in using MS Project scheduling tools (MS Project / Office, Visio etc.) · Track record of successfully providing Master Scheduling PMO services for multiple large IT programs Proven ability in leading the scheduling and planning capability of large-scale complex programs. · Proven ability to identify, estimate, allocate & monitor software project tasks · Advanced MS Excel skills · Ability to work with vast datasets. · Good to have knowledge of ADO (Azure DevOps) tool · Strong attention to detail, resilience and the ability to appropriately manage visibility of issues that can cause scheduling delays to ensure minimal impact to schedules. · Excellent communication and stakeholder management skill Strong interpersonal skills and the ability to articulate thoughts and ideas clearly and with impact, both verbally and in writing. · Highly developed stakeholder management skills with ability to liaise and influence people across all levels of the organisation to achieve desired results.

Preferred Skills ·

Experience managing schedules within a government setting · PM Certification (PMI-SP, PMP, Prince 2) · PMO experience · Bachelor’s Degree or demonstrated equivalence through professional experience.

You will take responsibility for the efficient delivery of development programmes across the division and ensure that teams are aligned with Civica’s best practices and technical strategy. Working closely with the H&C Functional Director, Product you will ensure development backlogs are prioritised to meet agreed market demands, contractual commitments, defect fixing, technical debt remediation and security risk mitigation. You will lead a team of development and testing professionals and utilise Agile practices and processes to efficiently deliver high quality, secure products to our customers. You will drive continuous improvement programmes to improve productivity of the teams. This is a senior leadership role that requires strategic thinking, problem solving skills, stakeholder management experience and an ability to operate in a fast-paced environment.

Plans, budgets and coordinates the performance of the division’s development programme in line with the divisional product strategy. · Supports and inputs into the prioritisation of development backlogs in conjunction with the Functional Director, Product. · Drives estimation processes to inform commercial discussions around developments. · Promotes Agile development practices to drive productivity and efficiency in line with Civica’s best practice approach. · Drives automation of development processes to deliver high quality, high cadence release cycles. · Contributes to Civica’s technical strategy and ensure this is adhered to within the teams. · Manages teams spanning multiple geographies in a consistent way. · Ensures the accurate production of key metrics and performance indicators in line with Civica standards, and acts on this data to drive key decision making. · Ensures products are secure and meet performance requirements. · Leverage economies of scale ensuring agreed cloud technologies are used to maximise benefit and minimise cost to Civica as part of solution delivery. · Ensures a structured plan is in place to remove technical debt and security risks from Civica solutions. · Identify software that can be converged and where reusable assets can be extracted from new and existing software. · Develops a high performing development team, providing opportunities for career and skills growth. · Works closely with other development leads to share and support best practice to ensure consistency across Civica. · Supports Civica with evaluation, due diligence and integration of M&A businesses and products

Reporting to the Executive Director. You will have direct reports in development and testing teams.

Essential Competencies · Previous experience as a strategic development leader, including through periods of business transformation. · Established expertise in software delivery using geographically dispersed development teams. · Experience in managing complex teams and providing leadership in an environment of ambiguity. · Highly experienced in the use of Agile working practices to drive team efficiency. · Excellent communication skills, and the ability to effectively engage and influence stakeholders at all levels. · Highly analytical and data driven decision making, comfortable in utilising metrics and tools to inform decision making. · Demonstrable organisational skills. · Planning capabilities, both strategic and responsive. · Experience defining strategy and developing SaaS based products. · Excellent understanding of technology and Cloud (including value drivers) and successful value propositions that drive customer installed base migration from on premise to cloud

Preferred Skills · MS Office, Excel, PowerPoint etc. · Working knowledge of ISO9001, ISO27001, ISO27701 · Understanding of the impact of GDPR and other regulations on software products.

Benefits | Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

• Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life.
• Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.
• Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
• Tenure Milestone Recognition: We value and recognise the years of service of our people.
• Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.
• Days-of-Difference: Every year Civica colleagues are encouraged to use up to three days of fully paid leave, to volunteer at a charity of their choice

Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to create an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2023.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

Role Purpose

The role will handle day to day activities relating to Accounting of Purchases, Employee Reimbursements and handling basic Vendor and employee queries and End of Month Reporting.

Principal Accountabilities ·

Recording purchase and expenses of supplier Invoices. · Maintenance of computerised accounting records. · Maintenance of Hard Copy of vouchers with relevant approvals. · Review of Authorisation and payment of supplier invoices. · Bank Entries and Reconciliation. · Understanding of GST and monthly Input & Output · Good Understanding of Capex and Opex · Understanding of Accruals, Prepaid · Track and calculate Depreciation and Fixed Assets · Compilation, Reconciliation Calculation and Payment of Monthly TDS and Filing Quarterly E-TDS Returns · Worked in Multi- currency environment · Handled Inter-Company transactions · Support team members in related accounting activities. · Support team in end of month reporting and closing activities.

Reporting Relationships -

Essential Competencies Overall 2 - 4 year of experience in below: · Strong attention to detail and accuracy · Ability to meet tight deadlines and manage variable workloads at any given time · Excellent organisational skills · Excellent communications skills · Able to work using own initiative · Excellent team working skills · Excellent numeracy & analytical skills

Preferred Skills ·

Graduate in Accounting / Finance · Basic Knowledge of MS Excel · Knowledge of Outlook and Microsoft Teams

Key Responsibilities and Duties:

• Create mid-level design and produce clear and concise documentation. Take responsibility for that design and ensure that all work on the project conforms to it.
• Contribute to technical discussions around the fulfilment of requirements.
• Contribute to technical quality processes.
• Conform to Civica’s Secure Software Development Life cycle implementing security best practice.
• Provide accurate effort estimates for your own work and work delegated to others.
• Contribute to planning and prioritisation of work.
• Monitor and report on progress of work delegated to others.
• Develop and maintain code to a high standard.
• Write high performing code and database queries.
• Assess the most appropriate technology to meet the requirements in an efficient manner.
• Identify the most appropriate design pattern to develop components, which also meets the requirements for Test-driven development.
• Identifying and promoting use of static code analysis tools within team to achieve high standard code.
• Communicate and/or present concepts and ideas to other stakeholders.
• Mentor junior team members. Company Confidential Technical Lead (.Net Core, Angular 2 or above) Company Confidential 3
• Work within timescales and costs set by the Project Manager.
• Perform unit and integration testing of work.
• Perform code review.
• Comply with Civica’s ISO 9001 Quality Management System.
• Create and maintain a Continuous Integration build/deploy pipeline.
• Reporting Relationships - Essential Competencies
• Must have minimum 6+ years of relevant experience
• Fluent in spoken English and able to take part in meetings and discussions.
• Proactive personality and able to work autonomously.
• Exceptional oral and written communication skills.
• Good team player.
• The ability to work to agreed deadlines.
• Ability to work at detailed and abstract levels.
• Ability to guide junior team members.
• Self-learner.
• Track record of delivering commitments on time and quality.
• Good leadership quality.

1.ASP.NET MVC using C#.NET || 2 + Years

2 C#.NET Core Web API ||2 + Years

3 Angular 2 or above || 3 + Years

4 JavaScript / jQuery, TypeScript || 4 + Years

5 HTML, CSS / Bootstrap || 4 +Years

6 Database (SQL Server) || 2 + Years

7 Front-end Unit Testing framework (Jasmine/Karma/Jest) || 2 +Years

8 Unit Testing with .Net (XUnit/NUnit/MSTest) || 2 +Years

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021. Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

As a result of continued expansion CIVICA is looking to add an experienced, client facing Business Analyst to the team. You will be working in an agile environment alongside our talented software developers in the across globe, providing consultancy services to our clients across both public and private sector. You will be dealing with clients face to face, managing and delivering various requirements. You will set standards and encourage business analysis best practice within CIVICA outside your project team as well as mentor junior team members.

This role will be measured by the following criteria:  85% of working hours to be billable; delivery of high quality product in accordance with our ISO 9001 Quality Management System

In general, travel to the UK/Australia could be one visit every 2 years. This can be at short notice and this frequency is not guaranteed as all travel is based on a clear business or project requirement. A passport is essential

Principal Accountabilities

As an experienced Business Analyst you will:

• Be responsible for arranging meetings and facilitating workshops with existing and prospective clients to discuss their business needs, understanding business drivers and communicating these with the wider team
• Maintain longer-term vision for the product, helping ensure the team focuses on the most important issues first, thereby ensuring the team continually delivers real value to the customer.
• Translating business needs into user stories/wireframes/process flows for software development.
• Owning user stories throughout the project in response to changing needs and situations, ensuring the Agile team prioritizes tasks accordingly.
• Work closely with the team to design solutions to client’s business requirements and solving problems as the need arises.
• Provide the team with face-to-face feedback to direct development.
• Be involved in the whole life cycle of software development, creating an initial backlog, attend sprint retrospective and demonstration / planning sessions.
• Facilitate the process of defining, analysing, and testing the requirements for a given sprint.
• Apply different strategic, tactical and operational business analysis techniques.

Essential Competencies

• 5+ years of relevant BA experience in SDLC
• Self-starter, proactive approach, drive, and energy.
• Good knowledge of Business Analysis methods and applicable techniques
• Strong ability to translate business needs into software requirements
• Strong problem-solving and negotiation skills
• Strong understanding of Agile principles and processes throughout the software development lifecycle
• Experienced in enterprise product development.
• Ability to work collaboratively with the customer team, product owners and third parties as well as the internal team.
• Excellent communication and stakeholder management skills

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021. 

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

Role Purpose

·       Defines and own’s product/Division level test strategy considering all testing phase, not limited to (Functional Testing, Automation Testing, Performance Testing, PEN Testing, Accessibility Testing).

·       Good understanding and exposer to all forms of testing (Functional Testing, Automation Testing, Performance Testing, PEN Testing, Accessibility Testing).

·       Provide expert advice for different types of testing.

·       Takes ownership to provide and/or review accurate estimate for all types of testing.

·       Capable to Plans and drives or delegate testing activities across all stages and iterations of product, systems and service development.

·       Provides authoritative advice and guidance on any aspect of software testing.

·       Recommends and Adopts/adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches.

·       Measures and monitors applications of standards for testing. Assesses risks and takes preventative action.

·       Identifies improvements and contributes to the development of organisational policies, standards, and guidelines for testing.

·       In general, travel to the UK could be one visit every 2 years.  This can be at short notice and this frequency is not guaranteed as all travel is based on a clear business or project requirement.  A passport is essential

Principal Accountabilities

Key Responsibilities and Duties:

·       Accountable for setting the Test Strategy considering all testing phase, not limited to (Functional Testing, Automation Testing, Performance Testing, PEN Testing, Accessibility Testing), Planning and Estimating phases of responsible projects or products.

·       Co-ordinate delivery of the testing solution, manage the testing tasks of a team of testers and senior testers across the end to end testing lifecycle whilst providing direction, leadership and guidance .

·       Accountable for overall Quality of Software for the project/product/program (More than 12 people).

·       Manage the production, quality and accuracy of all test artifacts and ensure that these adhere to the Civica Test Policy.

·       Actively collaborates with Test Practice Manager to help improve/enhance overall Civica Software Quality Assurance standards.

·       Produce test deliverables, Test Plans and Test Outcome Reports

·       Manage the quality aspects of testing work and provide peer review of the testing artefacts produced by others in the testing team

·       Provide accurate and concise process updates ensuring visibility of the test process to the project / product teams and the Civica Software Quality Assurance team

·       Assess and mitigate any risks or issues that threaten the achievement of the testing deliverables

·       Prepares and reports on assessment findings and associated risks. Ensures that appropriate owners for corrective actions are identified.

·       Actively seek process improvements and efficiencies

·       Act as a role model, mentor and coach to the testing community

·       Own and drive the Testing with Business Unit independently

·       People Management of assigned Testers

·       Responsible for Upskilling and CrossSkilling of Testing Team members.

·       Plans, organises and conducts formal reviews and assessments of complex domains areas, cross-functional areas, and across the product/program.

·       Identifies opportunities to improve organisational control mechanisms.

·       Oversees the assurance activities of others, providing advice and expertise to support assurance activity.

·       Review, analyse and come up with action plan based on quality matrix and Test Coverage.

·       Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards.

·       Implements methods and tools at program, project and team level including selection and tailoring in line with agreed standards.

·       Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements.

·       Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables.

·       Facilitates open communication and discussion between stakeholders.

·       Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding.

·       Ensure team members’ product knowledge remains up-to-date as products evolve.

Mandatory

1

Managed overall Testing engagements of a manual and automation teams for the project

5+ years

2

Define Test Strategy considering all testing phase, not limited to (Functional Testing, Automation Testing, Performance Testing, PEN Testing, Accessibility Testing)

4 years

3

Proficient in making and reviewing Test plan, daily update report and closure report

4+ years

4

Worked on Productivity improvement and metrics related to testing for the project.

3+ years

5

Mentor and groom Test leads and Senior Test Analyst

6+ years

6

Manage testing related RAIDs for the project

10 years

7

Testing related set-up on test management tools like Jira or ADO

8+ years

Highly Desirable

8

Hands-on of Test Automation Tools

2+ years

9

Hands-on managing multiple Test environments and releases in parallel

4 years

10

ISTQB Advanced or Expert level certified

11

Review and update of User guides and release notes

4 years

Desirable

12

Worked on Enterprise product

4 years

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.

Role Purpose

Civica India is seeking an experienced, creative and self-motivated Technical Architect with considerable exposure to all areas within the Salesforce platform who is keen to join a multi-cultural software company.

The Technical Architect is able to act as the overall design authority and be accountable for all aspects of technical architecture for projects, covering the business and technical needs including the technical release deployment processes.

Travel to the UK / Australia may be necessary. This can be at short notice and this frequency is not guaranteed as all travel is based on a clear business or project requirement.  A passport is essential.

Principal Accountabilities

Key Responsibilities and Duties:

• With overall design authority on a project, provide expert knowledge on the development of technical solutions.
• Ensure the technical architecture and technologies meet requirements.
• Participate on the documentation of the architecture through high-level design.
• Participate and can lead in meetings with stakeholders and the project team.
• Ensure adherence to applicable standards (corporate, industry, national and international).
• Provide technical leadership and mentoring to the project team.
• Actively participate in hands-on design, development and testing on projects.
• Take full responsibility for the technical architecture and the quality of the technical deliverables of the project.
• Co-ordinate design activities, promoting discipline to ensure consistency across the project.

·       Participate in governance activities across the projects, ensuring solutions meet the internal and external requirements for the effectiveness, efficiency, confidentiality, integrity, availability, compliance, and reliability of all architecture governance-related information, services, and processes.

Reporting Relationships

Director of Centre of Excellence

Essential Competencies

• Must have minimum 8+ years of relevant Salesforce technical experience, including integrations and managing a technical team.
• Fluent in spoken English and able to take part in meetings and discussions.
• Excellent knowledge of software development lifecycles, tools and methods to support seamless deployments, including refresh cycles and overall environment management.
• Proactive personality and able to work autonomously.
• Exceptional oral and written communication skills.
• Good team player.
• Ability to work at detailed and abstract levels.
• Ability to directly line manage a team of engineers and work with third party vendors as required.
• Keen interest in researching updates from Salesfoce and keeping on top of new feature releases.
• Track record of delivering commitments on time and quality.

Skill Classification

Priority Rank

Description

Exp. (Years)

Mandatory

1

Salesforce development tools including LWC, Visualforce, Apex and other tools with supporting up to date certifications

8+

2

Technical team management including development and career growth

5+

3

Enterprise application design and architecture

2+

4

API, REST services, Javascript and experience with integrations to corporate web sites and bespoke solutions

2+

5

Single Sign On (e.g. SAML, oAuth, Active Directory, ADFS)

2+

Highly Desirable

6

Data migration processes to and from Salesforce, including clear data model and schema understanding

2+

7

Integration experience to other Salesforce modules other than Sales Cloud as well as third party solutions such as Eloqua, LinkedIn and various Appexchange solutions

2+

Desirable

8

Modernization/redevelopment of legacy applications

1+

9

Azure DevOps Management

3+

10

Agile practices

3+

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.