Total 4 job vacancies by Bollore Logistics Asia Pacific

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

200 years ago, Bolloré Group was born. Today, one of Bolloré Group's fastest growing business sectors, Bolloré Logistics, have grown to become the world's top 10 players in freight forwarding and logistics with powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customer's growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.

Here at Bolloré Logistics, our people's actions are guided by our core values - Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it's the people who brought us to where we are right now, and it'll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.

About the role

As a Robotics & Automation Intern, you will explore and develop new logistics technology through Robotics and Automation. You will actively seek for cutting-edge automation solutions in the market, conduct preliminary feasibility studies and develop rapid prototypes to bring robotics automation concepts to fruition effectively.

You will also gain practical experience in every stage of the robotics automation process, from ideation to implementation, resulting in tangible advancements in supply chain optimisation through automation technology. Additionally, you will collaborate with cross-functional teams to integrate and develop new technology that can improve the logistics supply chain and operational excellence.

We are looking for interns who can join us for 6 months to 1 year, on a full-time basis from January 2025 onwards.

What you will be doing:

• Requirements Gathering: Work closely with stakeholders on the business needs, operational requirements, and define standard technical specification for automation solutions for logistics processes, including Warehousing and Value-Added Services (VAS) processes.
• Technology Research: Work closely with the automation team to scout and explore technology trends in robotics and automation.
• Feasibility Studies: Conduct preliminary feasibility studies on identified technologies based on the return on investment (ROI) model.
• Technological Solutioning: Collaborate with operations teams and logistics analysts to develop conceptual and detailed designs for automation systems, including hardware, software and control strategies.
• Prototyping: Creating rapid prototypes to validate and actualise automation efforts through practical construction, integrating software development, microcontroller programming and 3D printing techniques.
• Testing and Deployment:Lead and assist in technical aspects of automation implementation, testing, commissioning and deployment to ensure successful delivery.
• Maintenance Support: Provide troubleshooting, investigation, and implementation of improvement solutions for existing robotic automation equipment and systems related to quality and safety issues.
• Additional Support: Assist the Automation team with any additional ad-hoc task assignments, including, but not limited to, data collection and analysis.

The successful intern:

Essential:

• Undergraduate and graduate pursuing a degree in Robotics, Mechanical Engineering, Mechatronics, or other engineering related fields
• Familiar with Collaborative Robots, AGVs, AMRS and robotic components
• Knowledge in control systems, sensors, actuators and electrical design
• Proficient in CAD tools like Fusion360, SolidWorks, Onshape or equivalent

Desirable:

• Robot programming skills on UniversalRobots, ABB, Fanuc, or equivalent brands
• Strong analytical and problem-solving skills
• Good project management, communication and interpersonal skills
• Passionate about Robotics Automation

• Verify all Admin invoices

• Prepare list of invoices to treasury

• Allocate supplier account in SUN

• Prepare journal SUPIN

• Daily entry to SUN for all bank payment transaction

• Verify SADE branches transaction

• Filling voucher petty cash, bank payment, folio admin

• Allocate supplier account which related with bank payment transaction

• Verify OPE invoices

• Prepare list of invoices to treasury

• Allocate supplier account in SUN

• Process daily allocate for all supplier account

• Process replenish TPP

• Responsible to allocate supplier account

• Undergraduates' student or bachelor's degree
• Good Knowledge in Finance
• Computer Literacy in Ms. Office (Word, Excel and Power Point)
• Available for two months (WFO)

Manage Relationship with Customer and Internal network

• Secure implementation of new and/or complex traffics, with FO and MO teams, through SOPs and Traffic Analysis
• Manage day-to-day operational relationship with the customer by providing to clients and network any relevant information (positive / negative) regarding the operations
• Be the first point of contact for the other COSs regarding any traffic related to their organization
• Inform the Customer Sales Support (CSS) in case of any issue related to:
• Customer profile: SOP – Traffic analysis, etc
• Customer Relationship: Contracts, shipment status, service, service level, etc

Monitor Execution

• Monitor the complete (End-to-End) execution of the Transport Orders, and troubleshoot if/when needed
• Monitor Data quality, and participate actively to its improvement with the other MO roles

Execute Transport Orders in the TMS according to SOPs

• Check all required documents and secure compliance: Commercial invoice, packing list, AWB/OBL…, cargo compliance (e.g. nature, geography, party)
• Perform the transport plan according to CES’s instructions, or through alternative solutions, should the instructions not be applicable
• Optimize possible consolidations/deconsolidation when/if possible
• Produce documentation according to customer profile and country specifics
• Organize pre and post-carriage
• Secure up-to-date creation of information in the TMS: Tasks, milestones, events, deviations and any other relevant information, to guarantee the correct execution of shipment, and data quality according to customer SOP and internal standards
• Control detention and demurrage risks

Network Interactions

• Coordinate with Customer Operation Support (COS) in case of operational issues on productivity
• Coordinate with Customer Expert Solution (CES) in case of amendment of solution if needed
• Possibly coordinate with BPO, SSC and HUB to complete execution

Third Parties interactions

• Coordinate with Carrier/airline in case of operational issues or change schedule.
• Access on airline/carrier’s / airport/ port …website for tracking and tracing status of consignment.
• Access on VNSW for manifest declaration
• Produce NOA, eDO, Request execution to road dept… dispatch to Customer/ hand over to other dept.
• Access on airport / seaport / CFS’s system for creating eDO

Manage Invoicing

• Perform auto rating:
• Control correct rate application
• If error is identified, amend rate and escalate issue to auto rating accountable

• Post and send customer invoice according to customer SOP and internal standards
• Produce, collect, store necessary documents to support the invoice
• Assist Accounting teams in case of invoicing discrepancies

• Preferably Diploma in Logistics or Bachelor in Logistics & Supply Chain
• At least 2-3 years of experience in Transportation / Logistics in a fast paced environment
• Knowing Cargowise one is an advance.
• Sound knowledge in all aspects of transport in relation to Freight Forwarding
• Ability to work independently and within a team environment
• Basic understanding of invoicing procedures in relation to transport
• Excel & Microsoft Office knowledge
• Strong analytical skills /communication skill
• Meticulous, organized & able to multi-task