Total 9 job vacancies by Ajj Healthcare Management Pte. Ltd.

Position Overview:

We are looking for an experienced and motivated professional to lead and optimize our healthcare device promotion initiatives. This role is responsible for overseeing a team of promoters to ensure excellent customer service and strong sales performance. The Healthcare Device Promotion Manager will play a pivotal role in increasing awareness and encouraging the prescription of our products, building and managing key stakeholder relationships, and expanding our market presence.

Key Responsibilities:

1. Promoter Management and Training:

Recruit, train, and lead a team of promoters to uphold pharmacy standards, enhance product awareness, and drive consumable sales. Monitor promoter performance to ensure alignment with company KPIs and continuously seek improvements.

2. Stakeholder Engagement:

Establish and maintain strong relationships with pharmacy managers, doctors, nurses, and other healthcare professionals. Conduct training sessions to inform and engage stakeholders on product features and benefits, aiming to increase prescription rates.

3. Market Expansion:

Develop and implement strategies to expand product penetration into digital and other healthcare institutions, maximizing reach and impact.

4. Sales Strategy Development:

Design and execute targeted sales and promotional strategies for various market segments, ensuring high product visibility and increased sales.

5. Performance Monitoring:

Regularly assess promoter and project performance, identifying areas for improvement and driving efforts to exceed sales targets. Use performance metrics to evaluate success and support continuous growth.

6. Inventory and Order Management:

Collaborate with procurement and delivery teams to forecast inventory requirements, manage purchase orders (POs), and ensure timely delivery of products to maintain optimal stock levels.

7. Compliance and Reporting:

Ensure all promotional activities adhere to relevant legal and regulatory standards. Prepare and present regular management reports detailing project progress, sales performance, market feedback, and inventory updates.

8. Marketing and Event Support:

Develop with marketing department impactful marketing materials and organize promotional events, supporting overall product awareness and sales initiatives.

Qualifications:

• Bachelor’s degree in Nursing, Healthcare Management, Business, Sales, Marketing, or a related field.

• Demonstrated experience in sales, ideally within the healthcare and/or B2C sector.

• Strong leadership and communication abilities with a proven track record in team management and training.

• In-depth knowledge of healthcare products and the Singapore healthcare landscape.

Primary Responsibilities: The main focus of this role is to manage and execute government tenders. Key responsibilities include overseeing the bidding process, identifying qualified manufacturers, contract negotiation and management, tender follow-up, and ensuring successful delivery upon award.

Duties include:

1. Government Tender Management:

• Lead and manage the entire tender process, including identifying and evaluating suppliers who meet quality requirements.

• Prepare and complete tender documentation, ensure sample procurement and delivery, and oversee the submission process to ensure compliance and timely delivery.

• Coordinate contract negotiation and management, following up on all aspects of the tender to ensure alignment with company goals.

• Strategically plan and execute the tender process to secure successful bids.

2. Event and Product Arrangement:

• Manage large-scale events associated with tenders, including product demonstrations and arranging brochures and promotional materials.

• Coordinate logistics for product displays and event setup, ensuring alignment with the tender's specifications and company standards.

3. Post-Award Delivery and Execution:

• Plan and oversee delivery schedules and logistics to fulfill contract requirements following a successful tender award.

• Coordinate with internal teams and suppliers to ensure timely and efficient delivery, maintaining high service standards.

4. Product Sourcing and Supplier Management:

• Identify and evaluate potential suppliers and manufacturers to ensure quality standards.

• Maintain and optimize the supplier list to ensure cost-effectiveness and supply stability for tender projects.

5. Product Registration and Compliance:

• Manage product registration with relevant authorities (e.g., Singapore Health Sciences Authority) to ensure compliance with local regulations.

• Oversee and maintain company certifications, such as GDPMDS and ISO, ensuring continuous compliance with industry standards.

6. Team Leadership and Development:

• Foster a high-performance culture within the team, providing guidance and motivation to achieve optimal results.

• Assess team performance and structure, developing training programs and career paths to enhance capabilities.

7. Ad Hoc Tasks:

Undertake other tasks or assignments as directed by the company to support overall business objectives.

Position Summary:

As the Director of Technology Innovation, you will lead the development and implementation of technology-driven strategies to maximize revenue across the company’s product lines, particularly in healthcare products. This role demands a forward-thinking leader who can harness technology to create revenue streams, optimize product offerings, and improve market positioning.

Key Responsibilities:

1. Revenue-Focused Innovation Strategy

- Develop and execute a technology innovation strategy that aligns with and drives the company’s goals.

- Identify and leverage emerging technologies to create new revenue opportunities and enhance product profitability.

2. Product and Service Enhancement

- Lead initiatives to innovate and improve existing products in educational and healthcare sectors, focusing on increasing customer value and sales.

- Explore and implement new AI or digital services or features that can generate additional revenue.

3. Market and Customer Insight Integration

- Conduct market research and analyze customer data to identify technology solutions that address market demands and increase sales.

- Utilize insights from data analytics and business intelligence to guide technology investments that support revenue growth.

4. Cross-Functional Collaboration for Revenue Generation

- Collaborate with the sales, marketing, and finance departments to integrate technology solutions that enhance sales efforts and market reach.

- Work with external partners and vendors to develop joint initiatives and technologies that expand revenue potential.

5. Cost Efficiency and Process Optimization

- Implement technology solutions that streamline processes, reduce operational costs, and improve profit margins.

- Oversee automation and data-driven decision-making tools to enhance productivity and revenue efficiency.

6. Risk and Compliance Management

- Identify risks associated with new technology implementations, ensuring compliance with industry standards to protect revenue streams.

- Establish security and data protection measures to safeguard revenue-related data and intellectual property.

Qualifications:

• Education: Knowledge in Computer Science, Information Technology, Business, or a related field; MBA or a relevant master’s degree is advantageous.

• Experience: Minimum 10 years of experience in technology innovation or product development with a focus on revenue growth.

• Technical Skills: Expertise in emerging technologies, data analytics, revenue optimization tools, and business intelligence platforms.

• Strategic and Revenue Orientation: Strong strategic planning and analytical skills, with a track record of using technology to drive business revenue.

• Leadership Skills: Demonstrated ability to lead teams, manage cross-functional projects, and collaborate effectively with departments to achieve revenue goals.

• Language Skills: Proficiency in both English and Mandarin for effective communication across regions.

Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovation, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.

Job Scope:

Organizing visits for service, installation, repair, troubleshooting, and relocation.

• Commissioning and installing new equipment at customer locations.
• Dismantling and setting up equipment for demonstrations.
• Providing training to users for equipment familiarity.

Customer Interaction:

• Responding to service inquiries.
• Participating in user meetings.
• Committing to customer satisfaction and fostering a service-oriented team culture.

Service Administration:

• Preparing service quotations, contracts, reports, and invoices.
• Managing the procurement and distribution of spare parts from suppliers.
• Coordinating the delivery and collection of equipment for in-house repairs and new installations.
• Addressing outstanding debts with proactive measures.
• Returning faulty parts to vendors for analysis and testing.
• Supplying technical information and quality reports to the Principal.

Requirement

• Freshgraduate with relevant backgroud is welcome to Apply!
• Min. Diploma in engineering.
• Prior experience with diagnostics imaging devices would be an advantage
• Independent and strong team player
• Training will be provided plus opportunity for factory training with certifications

About Us

AJJ Healthcare is the healthcare innovation implementation arm of AJJ Medtech Holdings Limited (SGX: 584). AJJ Medtech, together with AJJ Healthcare, is Singapore’s leading integrated Medtech solutions provider, transforming healthcare through innovative medial devices and service/experience excellence. With a profound commitment to our mission “All for the commitment to life” to enhancing healthcare delivery, we leverage cutting-edge digital, artificial intelligence, robotics, and turn-key supply-chain solutions to meet the dynamic needs of the healthcare sector.

As a trusted partner to public health institutions and leaders in healthcare technology, we are dedicated to improving patient outcomes and healthcare efficiency. Our team is at the heart of our success, composed of industry experts who share a common vision of transforming healthcare in Singapore and beyond.

About the Role

You will be in a crucial role to ensure our turn-key supply-chain solutions align with rigorous government tender and Health Sciences Authority (HSA) registration requirements, thus facilitating seamless market access and compliance. Furthermore, your expertise and implementation will strengthen our strategic positioning by supporting sales teams in navigating complex regulatory landscapes, thereby ensuring our solutions meet the highest standards of quality and safety essential for long-term partnerships and customer trust. You will get to work with industry leaders and experts.

This position is designated as part of our Management Track, offering a structured path for career advancement towards leadership roles within the organization. Candidates who demonstrate exceptional performance, strategic acumen, and leadership potential will have the opportunity to progress through key managerial positions, contributing significantly to our strategic goals and operational excellence.

Join us in shaping the future of healthcare, where your talent and passion can make a meaningful impact in the lives of many.

Responsibilities:

• Ensure Compliance with Government Tenders and HSA Requirements: Actively ensure all supply-chain solutions comply with necessary government tender specifications and Health Sciences Authority (HSA) registration requirements to facilitate seamless market access and maintain compliance. Provide guidance and support to sales teams to navigate complex regulatory environments, helping align solutions with regulatory standards for market entry and expansion.
• Maintain High Standards of Quality: Oversee the implementation of quality standards within supply-chain solutions to exceed industry standards, building long-term partnerships and customer trust.
• Tactical Execution of Tender Costing and Sample Preparation: Actively engage with sales teams to meticulously prepare tender costings and quotations, ensuring accuracy and adherence to internal guidelines for approval. Efficiently coordinate the tactical aspects of sample preparation and shipment, and communicate with internal departments to secure the necessary information, underpinning the organization's tactical approach to market engagement and operational excellence.
• Collaboration with Industry Leaders and Experts: Engage with industry leaders to stay informed on trends, regulations, and best practices in healthcare, driving innovation in the organization's solutions.
• Prepare and Maintain Regulatory Documents: Review, prepare, and submit product dossiers, including variations, for registration and notification submissions. Track submissions and completions to ensure compliance with regulatory authorities' requirements. Including but not limited to labelling and packaging of medical devices
• Address Regulatory Issues: Attend to issues related to the sales and distribution of regulated products, compliance with Quality Management Systems (e.g., ISO 13485), local and regional regulations, GDPMDS standards, and company SOPs.
• Meticulous Book keeping and Documentation: Maintain current product licenses and registration documents, and support audits to ensure proper bookkeeping and compliance.

Job Requirement

• Bachelor’s degree or higher in STEM/Bio-medical education or relevant fields
• At least 1 years of relevant working experience in Quality Assurance / Regulatory Affairs in structured medical device environments
• Good knowledge in ISO 13485, HSA Regulations, and regional medical device regulations
• Tactical mindset and strong problem solving skills
• Excellent communication and interpersonal skills, with the ability to liaise with internal departments and external partners to gather and disseminate necessary information effectively
• High level of attention to detail and precision in all aspects of work, from document preparation to regulatory compliance and quality assurance
• Willingness to adapt to changing regulatory landscapes and commit to continuous learning and professional development in the field of healthcare regulation and supply chain management
• Pro-active team player, mature, resourceful, meticulous, analytical and able to work independently
• Able to speak Mandarin in order to liaise with business partners based in China
• Proficiency in MS Office applications is a MUST

Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovations, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.

Benefits of the position:

• Attractive commission package
• Global leading diagnostics imaging brand
• Great company culture

Job Scope

• Strategic Sales Planning: Develop and execute comprehensive sales strategies to meet or exceed sales targets for medical devices across various healthcare sectors. This includes market segmentation, targeting, and positioning of medical devices including ultrasound equipment.
• Team Leadership and Development: Lead a team of sales representatives and service team specializing in medical devices, providing mentorship, training, and performance evaluations to ensure team success and growth.
• Customer Relationship Management (CRM): Establish and maintain strong, long-term relationships with healthcare providers, including hospitals, clinics, and private practitioners, to maximize customer satisfaction and loyalty.
• Market Analysis and Adaptation: Conduct detailed market research to understand industry trends, competitor activities, and customer needs. Use this information to adapt sales strategies and tactics accordingly.
• Product Expertise and Training: Maintain a deep understanding of the product portfolio, including technical specifications, benefits, and applications of various medical devices. Ensure the sales team is well-trained and knowledgeable.
• Sales Forecasting and Reporting: Regularly analyze sales data, forecast future sales trends, and prepare detailed sales reports for upper management, identifying performance gaps and opportunities for growth.
• Cross-Functional Collaboration: Work closely with marketing, product development, and customer service teams to ensure a cohesive approach to market penetration and customer satisfaction.

Requirements

• Educational Background: Bachelor’s degree in Healthcare Management, or STEM fields. A technical background in biomedical engineering or a related field can be beneficial.
• Experience: Extensive experience in complex sales situations, particularly in medical capex devices such as ultrasound or equivalent imaging portfolio with a proven track record of meeting or exceeding sales targets.
• Leadership and Team Management Skills: Demonstrated ability to lead and motivate a sales team, with strong mentoring and coaching skills to foster team development.
• Communication and Interpersonal Skills: Exceptional communication, negotiation, and interpersonal skills, essential for building and maintaining relationships with clients and stakeholders.
• Technical Proficiency: Strong understanding of medical devices, including ultrasound equipment and other imaging equipment, with the ability to grasp and convey complex technical information clearly.
• Analytical and Strategic Thinking: Robust analytical skills, with the ability to use sales data and market research to inform sales strategies and decisions.
• Adaptability and Flexibility: Ability to adapt to changing market conditions and customer needs, with a willingness to travel as required.

As a Promoter for Blood Glucose Meters and Complementary Disposables to help Singaporeans decrease the cost of managing Diabetes, your primary role is to be the face and expert of our product line within assigned pharmacies. You are responsible for engaging directly with customers and pharmacy staff to promote the features, benefits, and proper usage of Blood Glucose Meters and their complementary disposables.

Key Job highlights:

• Impactful position to help Diabetes patients
• Attrative commission scheme
• Multiple locations available around Singapore in Public Health Institutes' pharmacies

Your duties include:

• Product Promotion: Conduct demonstrations and provide comprehensive information on company products, emphasizing their quality and reliability. Educate customers and pharmacy staff on the advantages and usage of the products, aiming to increase product visibility and customer preference.
• Sales Target Achievement: Meet and strive to exceed monthly sales targets as set by the company. Ensure consistent sales performance by actively seeking new clients while maintaining relationships with existing ones.
• Customer Education and Support: Serve as a knowledgeable source for all product-related inquiries. Offer exceptional after-sales support by educating customers on proper product use, troubleshooting common issues, and providing updates on new products.
• Market Feedback Collection: Gather feedback from customers and pharmacy staff about Company products. Understand market needs and customer preferences, and communicate insights to the sales and marketing team to aid in product improvement and innovative strategies.
• Training and Development: Attend product training sessions and stay up-to-date with the latest product features and industry trends. Ensure your knowledge is comprehensive and current to maintain credibility and effectiveness in sales strategy.
• Compliance and Ethical Conduct: Maintain the highest level of integrity and compliance with pharmacy policies and industry regulations during all promotional activities. Lead and Manage Promoters: Assist in guiding and overseeing the promoters for the healthcare device promotion project. Ensure that the team is well-coordinated and focused on project goals.
• Exceptional Customer Service: Ensure that the team provides top-notch customer service, thoroughly educating customers about the product and its benefits, and addressing their concerns effectively.

Requirements:

• Product training will be provided
• Communication Skills: Excellent verbal communication skills, with the ability to clearly explain product features and benefits to customers and pharmacy staff.
• Sales Experience: Prior experience in sales of Blood Glucose Meters, especially in a pharmacy or healthcare setting, is advantageous.
• Customer Service Orientation: Strong customer service skills with a focus on providing helpful and informative interactions.
• Interpersonal Skills: Ability to engage with a diverse range of customers and build strong relationships with pharmacy staff and customers
• Target-Driven: Motivated to achieve and surpass sales targets.
• Ethical Conduct: Commitment to uphold ethical standards and comply with pharmacy policies and industry regulations.

Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovation, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.

Job Scope:

Organizing visits for service, installation, repair, troubleshooting, and relocation.

• Commissioning and installing new equipment at customer locations.
• Dismantling and setting up equipment for demonstrations.
• Providing training to users for equipment familiarity.

Customer Interaction:

• Responding to service inquiries.
• Participating in user meetings.
• Committing to customer satisfaction and fostering a service-oriented team culture.

Service Administration:

• Preparing service quotations, contracts, reports, and invoices.
• Managing the procurement and distribution of spare parts from suppliers.
• Coordinating the delivery and collection of equipment for in-house repairs and new installations.
• Addressing outstanding debts with proactive measures.
• Returning faulty parts to vendors for analysis and testing.
• Supplying technical information and quality reports to the Principal.

Requirement

• Min. Diploma in engineering.
• 1-2 years’ service engineer working experience
• Prior experience with diagnostics imaging devices would be an advantage
• Independent and strong team player
• Training will be provided plus opportunity for factory training with certifications

Position Overview:We are initiating a key project aimed at promoting innovative healthcare devices within pharmacies and the healthcare settings. The focus is on exceptional customer services and promoting sales of our products.

Key Responsibilities:

1. KPI Management: Be accountable for achieving key performance indicators (KPIs) for the promoters. Manage and support promoters in meeting their individual and team KPIs.
2. Lead and Manage Promoters: Assist in guiding and overseeing the promoters for the healthcare device promotion project. Ensure that the team is well-coordinated and focused on project goals.
3. Exceptional Customer Service: Ensure that the team provides top-notch customer service, thoroughly educating customers about the product and its benefits, and addressing their concerns effectively.
4. Training and Development: Provide comprehensive training to the promoters and other stakeholders, focusing on customer service excellence and in-depth product knowledge. Regularly update the training materials and methods to keep the team informed about the latest product features and advancements.
5. Sales Strategy Development: Devise and implement strategies to enhance product awareness and drive sales within pharmacies and healthcare institutions. Tailor strategies to fit different market segments and customer needs.
6. Performance Monitoring and Improvement: Continuously monitor promoters performance, identify areas needing improvement, and develop strategies to meet and exceed targets. Implement performance metrics to evaluate team success.
7. Relationship Building with Stakeholders: Establish, develop and maintain robust relationships with key stakeholders, understand their needs and expectations to better align the product offerings.
8. Marketing Development: Collaborate in the creation of engaging and informative marketing material and sales tools to aid the promoters in their customer interactions.
9. PO Management and Liaison: Actively liaise with customers to manage purchase orders (POs) and timely deliveries (DO) for the healthcare devices. Ensure that the process is efficient, compliant, and aligns with both company and government procurement policies.
10. Compliance and Legal Regulations: Ensure all activities comply with company policies and legal standards pertaining to product promotion and sales in the healthcare sector.

Qualifications:

• Bachelor’s degree in Business Management, Sales, Marketing, or a related field.
• Proven experience in sales, preferably in the healthcare or B2B sector.
• Strong leadership skills and experience in managing promoter.
• Excellent communication and interpersonal skills.
• Ability to develop and implement effective sales strategies.
• Knowledge of healthcare products and market trends is highly beneficial.
• Experience in customer service and public relations.
• Analytical skills with a knack for problem-solving.