Total 7 job vacancies by 2gether Support Solutions

As a Portering Team Leader, you will be a vital member of a large facilities team, whose responsibility it is to provide a comprehensive Portering and logistics service, including the efficient, courteous and timely movement of patients, beds, wheelchairs, medical gas trolleys, patient movement trolleys, electric sit-on and pedestrian tug vehicles and more.

Key Responsibilities:
• Communicate effectively with colleagues, so that requirements of task are understood and staff and porters are informed of timeframes of movements
• Supervise portering activities to optimise people and equipment within timeframes specified in priority listing
• Ensure company policies and procedures are adhered to and operational changes are implemented for the development of the Portering service
• Demonstrate leadership and team building skills through staff communication and hold regular meetings to gain staff commitment and build the efficiency of the Portering department as demonstrated by the Portering Management
• Build relationships with Nursing staff, Senior Management and Colleagues to enable the efficient resolution of Portering issues
• Ensure that all required records and paperwork are completed in line with Health and Safety, Quality and 2gether Support Solutions policies and procedures
• Participate as a full member of the team, through supporting and carrying out training, working flexibly as required to cover other members of the team including completing frontline Portering tasks (detailed in Porter job description)
• Supervise and monitor work completed by Porters to ensure that performance levels and service requirements are maintained
• Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability

Why work with us?
• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured

We offer discounts and savings that make a difference to you including:
• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training

Social values are at the core of 2Gether Support Solutions. We welcome applications from all backgrounds to encourage a diverse and inclusive workforce
• Please see attached job description for full range of job duties.


This advert closes on Tuesday 2 Jul 2024

We are looking for a Portering Team Leader to join our team at Kent and Canterbury Hospital on a permanent full time basis.

Porters are the heartbeat of NHS hospitals, making sure crucial goods and items are delivered where they are needed most. They also make sure patients are at the right place at the right time to get the treatment they need.

As a Portering Team Leader you will aid in providing a comprehensive Portering and logistics service, including the efficient, courteous and timely movement of patients and logistics within the 2gether Support Solutions & EKHUFT locations.



Key Responsibilities:
• Ensure company policies and procedures are adhered to.
• Demonstrate leadership and team building skills through staff communication and hold regular meetings to gain staff commitment and build the efficiency.
• Build relationships with Nursing staff, Senior Management and Colleagues.
• Ensure that all required records and paperwork are completed in line with Health and Safety, Quality and 2gether Support Solutions policies and procedures
• Participate as a full member of the team, through supporting and carrying out training, working flexibly as required to cover other members of the team including completing frontline Portering tasks (detailed in Porter job description)
• Supervise and monitor work completed by Porters to ensure that performance levels and service requirements are maintained
• Undertake other ad hoc duties as prescribed by manager and within scope of skill and capabilit

A challenging aspect of the job will be being able to balance conflicting priorities within the given time and dealing with expectations of patient’s staff and visitors. Equipment will include; Beds, wheelchairs, medical gas trolleys, patient movement trolleys, electric sit-on and pedestrian tug vehicles and waste compactors.



The Candidate:


• To be physically fit, the role is an active one.
• Ideally have supervisory/team leading experience.
• Good Communication Skills, e.g. using radio to communicate to Charge hand, communicating with EKHUFT staff and patients
• Good Customer Care Skills, e.g. for communicating with Porters, EKHUFT Staff and Patients
• Must be flexible and adaptable

Why work with us?
• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured



We offer discounts and savings that make a difference to you including:
• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training



Social values are at the core of 2gether Support Solutions. We welcome applications from all backgrounds to encourage a diverse and inclusive workforce.

Please see attached Job Description.


This advert closes on Wednesday 22 May 2024

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, tailored and courteous first line support service to patients, members of the public and staff.

Previous call handling experience and good IT skills would be an advantage.



This is a full time role, 37.5 hours per week. Due to service requirements operating a 24/7 rota, some degree of flexibility is required.



If you are looking for a rewarding and busy role, whereby you will be a vital part of the hospital team, showing excellent communication skills, initiative and self-motivation in your work, apply today for consideration.



· Respond to enquiries through various channels and deliver exceptional support to patients, staff and external callers

· Strong affinity with IT systems and ability to manage systems to ensure timely delivery of service requirements

· Able to perform under pressure by responding to Major incidents, Emergency calls, Fire Alarms etc

· Proactively monitor systems that manage work flow to different teams within 2gether and match with the right team or operative when required.







Why work with us?
• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured



We offer discounts and savings that make a difference to you including:
• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training





Social values are at the core of 2Gether Support Solutions. We welcome applications from all backgrounds to encourage a diverse and inclusive workforce.









Please see attached job description for full range of job duties.


This advert closes on Wednesday 29 May 2024

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, tailored and courteous first line support service to patients, members of the public and staff.

Previous call handling experience and good IT skills would be an advantage.



This is a full time role, 37.5 hours per week. Due to service requirements operating a 24/7 rota, some degree of flexibility is required.



If you are looking for a rewarding and busy role, whereby you will be a vital part of the hospital team, showing excellent communication skills, initiative and self-motivation in your work, apply today for consideration.



· Respond to enquiries through various channels and deliver exceptional support to patients, staff and external callers

· Strong affinity with IT systems and ability to manage systems to ensure timely delivery of service requirements

· Able to perform under pressure by responding to Major incidents, Emergency calls, Fire Alarms etc

· Proactively monitor systems that manage work flow to different teams within 2gether and match with the right team or operative when required.







Why work with us?
• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured



We offer discounts and savings that make a difference to you including:
• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training





Social values are at the core of 2Gether Support Solutions. We welcome applications from all backgrounds to encourage a diverse and inclusive workforce.









Please see attached job description for full range of job duties.


This advert closes on Wednesday 22 May 2024

The Head of Facilities role takes leadership responsibility for the development and management of soft facilities services at the hospital.


They will act as a front-facing champion for 2gether Support Solutions, and will inspire and manage a team spanning the areas of cleaning, catering, portering, waste, logistics, residential, quality and security.


The roleholder will ensure that, on behalf of 2gether Support Solutions, the soft facilities infrastructure at the hospital supports the provision of high quality, safe care and delivers a positive experience for all service users. In achieving this, the post holder is required to support the General Manager to ensure that the company meets all its statutory and regulatory requirements.




Further responsibilities include:

• Coordinating with clinicians and various departments to ensure that the facilities offering meets operational and stakeholder needs and obligations.
• Develop and implement strategic plans for facilities management that align with organisational goals and objectives.
• Manage and develop the Facility Services Managers and Team Leaders on site to ensure that staff are motivated, empowered, receptive to change, and dedicated to achieving performance targets.
• Manage departmental budgets within allocated resource, including forecasting and cost control measures.
• Ensure that the delivery of services by external contractors are monitored to ensure that high standards and value for money are achieved

Due to the nature of the role, the successful candidate must be available for out of hours emergency response when required, and have their own vehicle and full driving licence.






We offer a range of excellent benefits including:



· 26 days holiday per year, with increased allowance with length of service, plus the opportunity to buy or sell up to 10 days annual leave each year

· Training and Development opportunities

· Career progression

· Discount in selected high street retailers and competitive Pension

· Cycle to work Scheme



Why work for us?



As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management and Professional services.

We put customer service and quality at the heart of everything we do across all of our areas of expertise, from Cleaning and Catering to Mechanical and Electrical Engineering.

Encompassing five Hospitals across East Kent, (William Harvey Hospital in Ashford, Queen Elizabeth The Queen Mother Hospital in Margate, Buckland Hospital in Dover, Royal Victoria Hospital in Folkestone; and Kent and Canterbury Hospital in Canterbury), we are working hard to become an employer of choice by improving pay, and providing opportunities for learning and development in the workplace for all of our employees.



2gether Support Solutions is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.



We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closed date.

The ideal candidate will have proven experience leading, inspiring, and managing a large team across a 24/7 operation. Further requirements include:



• Experience as a Manager at senior level (preferably within a Healthcare environment). Team player with ability to contribute effectively at corporate level.
• A thorough knowledge of HACCP, National Cleaning Standards, and BICS regulations. Clear understanding of the importance of safety and compliance with statutory requirements.
• Excellent communication skills.
• Strong Customer Care skills to ensure a customer driven approach in the delivery of services
• Experience managing and controlling budgets with evidence of the effective management of contracts, staff and budgets.
• Proactive attitude, and ability to manage and prioritise workload.







This advert closes on Monday 27 May 2024

We are seeking a skilled Technical Engineering Manager to join our team.

In this role, you will collaborate with the Associate Director of Estates to ensure compliance with regulations and implement high engineering standards. You will have a strong technical background with in-depth knowledge and expertise in the relevant field of engineering. You should possess project management experience, stay updated on industry trends and best practices, and have a proven track record of aligning technical strategies with organisational goals. Your ability to review maintenance schedules, provide technical guidance, foster collaboration among engineers, and promote a strong safety culture will be essential in this role.

You will have strong communication and analytical skills, knowledge of Health and Safety regulations, and experience in Electrical / Mechanical engineering.



There will be some travelling required across our five sites, therefore a driving license is essential.





Key Responsibilities:


• Resolve engineering issues within a project or maintenance task, answer technical queries, produce technical reports, appraise mechanical and electrical proposals prior to installation and review mechanical and electrical installations once built.
• Oversee and manage engineering projects from conception to completion, ensuring adherence to timelines, budgets, and quality standards.
• Implement a technical strategy aligned with the organisation's goals and objectives. Identify technology trends and advancements that can enhance engineering processes and outcomes.
• Review Planned Preventative Maintenance (PPM) schedules for technical compliance, assist in the production of tender documents for works packages and major projects
• Provide technical guidance and expertise in the analysis of engineering projects. Ensure that designs meet functional requirements, safety standards, and regulatory compliance.
• Develop and implement technical strategies for emergency preparedness and response, including disaster recovery plans, backup systems, and contingency protocols. Ensure that critical healthcare systems remain operational during emergencies
• Develop, implement and review life cycle analysis plans against assets to ISO 14040 and 14044.



Who we are looking for:


• An experienced engineer with highly developed ,advanced technical knowledge of complex engineering systems ideally within a hospital setting.
• A professional membership in CIBSE, IET, IMechE, MSOE, IHEEM, or similar is essential.
• A strong communicator with experience of presenting technical issues to senior management





As a business we take pride in providing excellent support to our employees, our customers and their patients, pulling together as one team to care and find solutions that make a difference for those we support.



You will get a benefits package including:


• Salary – £50 - £55k per annum and dependant on experience
• 26 days holiday increasing to 28 after 3 years + bank holidays
• Contribution to relevant professional memberships
• Opportunity to buy or sell up to 10 days annual leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured
• Life Assurance scheme





2gether Support Solutions is an Arm’s Length Body which is fully owned by the East Kent Foundation Health Trust. The business plays an important part in the delivery of vital services across the hospitals within the region. As an equal opportunity employer, we are fully committed to ensuring equality, diversity and inclusion and the elimination of unlawful and unfair discrimination. We welcome applications from all backgrounds and abilities to encourage a diverse and inclusive workforce representing our local communities.







Full responsibilities can be found on the job description attached below.



Please be advised that interviews for this position will be held during the week commencing April 22nd. We appreciate your patience during this period.








This advert closes on Wednesday 10 Apr 2024

2gether Support Solutions is seeking a dedicated and proactive Duty Facilities Manager to join our team at the William Harvey Hospital in Ashford.

In this role, you will be responsible for overseeing and coordinating all soft facilities services , including Domestic, Catering, Portering, Waste, Linen, Reception, and Security services .

You will work closely with our facilities services managers, providing essential support and operational cover as needed.

This is a full-time position, working every weekend. If you are a dedicated and experienced manager looking for a new challenge, we would love to hear from you.

Key Responsibilities:
• Manage and oversee the delivery of soft facilities services, ensuring compliance with contract requirements and national guidelines.
• Lead and motivate a large team of staff, including team leaders, to provide high-quality services to EKHUFT at our William Harvey site.
• Maintain a customer-driven approach, ensuring excellent customer care and satisfaction.
• Conduct regular site walks to support staff and ensure efficient service delivery.
• Collaborate with senior managers, directors, clinicians, and other staff to ensure effective communication and coordination.



Requirements:
• Proven experience in a managerial role, preferably within a facilities management or healthcare setting.
• Excellent customer care and interpersonal skills.
• Strong leadership abilities, with the ability to motivate and inspire a team.
• Good knowledge of soft facilities services, including Domestic, Catering, Portering, Waste, Linen, Reception, and Security.
• Ability to effectively communicate and collaborate with stakeholders at different levels..



Why work with us?
• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Cycle to Work Scheme
• Employee Assistant Programme with Health Assured

We offer discounts and savings that make a difference to you including:
• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training

Social values are at the core of 2Gether Support Solutions. We welcome applications from all backgrounds to encourage a diverse and inclusive workforce.



Please see attached job description for full range of job duties.


This advert closes on Wednesday 3 Apr 2024