Total 7 job vacancies by 1728 Dental Practice (ang Mo Kio) Pte. Ltd.

Job description

Requirements:

Warm and caring personality

Motivated to provide exceptional care to patients

Ability to multitask

Relevant experience preferred but not necessary.

Training provided for candidates with no experience if you are a good fit for the company

Dental Assistant:

Assist the Dentist during dental treatments and procedures

Maintaining overall hygiene standard

Assist dentist to prep patients for X-ray

Ensure the comfort of patients through treatment

Disinfect and sterilize instruments and equipment's

Perform general housekeeping to ensure cleanliness of treatment rooms

Maintain appropriate levels of dental supplies in clinic

Prepare materials, dental instruments, and equipment's as required

Prepare cases to be sent out to third party Labs

Answer phone calls and provide customer service for patients at front desk

Process payments for patients

Provide post-operative care for patients after procedures

Perform any other tasks assigned by the Management

We value strong work ethic, attitude and customer service

Job Types: Full-time, Permanent

Pay: $2000-2700 per month

Benefits:

Dental insurance

Employee discount

Health insurance

Schedule:

44 hours per week shift

Monday to Saturday

Supplemental pay types:

13th month salary

Overtime pay

Performance bonus

Work Location: In person

ob description

Roles & Responsibilities

Responsibilities:

Front Desk Services

Prepare service reports by collecting and analyzing patient’s information

Attending incoming calls (new enquiries or exisiting patients)

Change or cancel patient’s appointments

Patient Servicing and Relationships

Register and maintain patient’s account by recording medical and personal information data

Building and maintaining relationships with new and existing patients (New, Existing & VIP Referrals)

Resolve service problems by clarifying the patient’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up with patients to ensure resolution (via multiple channels such as calls, email, mail or social media)

Service Improvement Initiative

Keep records of patients’ interactions, process patients’ accounts and file documents accordingly.

Follow and update communication procedures, guidelines, and policies

Greet patients warmly and ascertain problems or reasons for calling

Compile reports and analyze on patient’s overall satisfaction

Requirements:

Excellent interpersonal and communication skills.

Excellent customer-service mindset.

At least Secondary School/'O' Level,NiTEC

Strong interpersonal and communication skills

Required language(s): English, Mandarin (to liaise with our Chinese patients)

Responsible and willing to learn

Caring and cheerful personality

Able to work in a team

Job Types: Full-time

Clinic Leaders

Job description

You will be responsible for overseeing the day-to-day operations of the Dental Clinic to ensure a smooth and seamless delivery of services. To ensure high level of service is provided to our patients.

Job Responsibilities

Oversee and support clinic operations which includes manpower and resource planning, clinic maintenance, implementation of initiatives & projects/workflows roll-out

Perform duties of regular dental clinic operation, including registration, dispensing of medications, collection of payment and enquiries

Ensure compliance with policies, procedures and working instructions in all areas related to operations

Provide administrative support in all aspects of operations and patient care

Maintaining clinic cleanliness and tidiness

Perform other duties as assigned by superior

Other ad-hoc duties as tasked by superior

Qualifications & Experience

Preferably a Diploma

Relevant healthcare-related qualifications and/or experiences will be an advantage

Candidates with experience in the healthcare sector are encouraged to apply

Some dental knowledge preferred

Skills

Self-motivated and able to work well in a team

Good interpersonal and communication skills

Familiarity with common office applications like MS Word, MS Excel and MS Powerpoint

Preferably sales background

Outgoing and vocal

Working Hours

Weekdays 9am to 6pm

Saturdays 9am to 5pm

Job Types: Full-time, Permanent

Pay: $3,200.00 - $4,500.00 per month

Benefits:

Dental insurance

Employee discount

Health insurance

Professional development

Schedule:

44 hours per week shift

Monday to Saturday

Weekend availability

Supplemental pay types:

13th month salary

Commission pay

Performance bonus

Work Location: In person

Seeking Dental Surgeons who are Fully Registered with SDC

Open to experienced Conditional Registered Dentists

Locum Positions Available

Details

Are you unsatisfied with your renumeration?

Looking for flexible working hours to suit your lifestyle?

Looking for strong mentorship to improve your surgical skillset?

Desire for strong support by a well-trained team of assistants and patient service executives?

Here at The 1728 Group, we aim to connect with you for exciting professional working opportunities.

Our clinics run:

Plato, Insurances, Osstem, iTero, CBCT & Rotary Endo!

Office Hours with FLEXIBLE Night Clinics

STRONG Patient Flow with high demand for complex treatment.

Staged Dental Training at all levels!

Location:

Various Matured Heartland Estates with MRT at Doorstep with surrounding amenities

Salary: Commission based

Healthcare Operations Manager:

Job description

Roles & Responsibilities

Roles Overview

As an Operations Manager, you will report directly to the Management. You will oversee a team of executive and support staff to ensure the smooth operation of the clinics and businesses units under the Group.

Key Responsibilities and Duties

Responsible for overseeing daily operations and manpower planning, including rostering for all clinics.

Handle patient and client relations, complaints and related matters.

Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units.

Conduct reviews, quality control and drive/lead improvements and enhancements.

Recruitment, onboarding, training, mentoring and evaluation of staff.

Budgeting, planning, submission of business proposals, performance management and risk management.

Contribute and support business development initiatives.

Project management and execution.

Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

Independent, self-driven, results-oriented, and resilient.

Strong leadership skills and management competencies.

Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Strategic & critical thinking as well as decision-making and negotiation skills.

Technologically savvy, up to date and able to identify and implement viable solutions.

Dedicated, well organized, meticulous, analytical and proactive.

Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

Recognized bachelor’s degree in business, nursing, healthcare or equivalent.

Minimum 5 years of experience, with at least 2 years managerial experience in an operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.

Relevant experience will be an advantage.

Job Type: Full-time

Pay: $3,800.00 - $5,000.00 per month

Work Location: In person

Dental Surgery Assistant

Job Scope:

To perform reception, registration, administration of patients’ visits, appointment scheduling, collection of payments in a fast paced, dynamic environment.

To demonstrate care, empathy and professionalism in frontline services to patients.

To assist the dentists in all forms of dental treatment and look after patient’s comfort during treatment.

Assisting and directing patients in taking X-Ray.

Ensures the cleanliness and sterility of dental instruments & equipment.

Preparation of dental materials for the respective treatment.

Prepares a working space in the clinic for dental examinations and procedures.

Preparation of dental instruments and materials for the dentist and ensuring they are properly sterilised.

Handles administrative tasks, such as scheduling of appointments and filing dental records.

Requirements:

Min N/O/A Level/Nitec/Diploma

Candidate with or without experience is welcomed!

Outgoing personality & interested in hands-on roles.

Not afraid of blood and needles.

Able to work while standing and help with cleaning duties.

Various Locations (Tampines, Ang Mo Kio, Bedok and Jurong)

On-the-job training is provided!

Clinic Leader

Job Responsibilities

• Oversee and support clinic operations which includes manpower and resource planning, clinic maintenance, implementation of initiatives & projects/workflows roll-out

• Perform duties of regular dental clinic operation, including registration, dispensing of medications, collection of payment and enquiries

• Ensure compliance with policies, procedures and working instructions in all areas related to operations

• Provide administrative support in all aspects of operations and patient care

• Maintaining clinic cleanliness and tidiness

• Perform other duties as assigned by superior

• Other ad-hoc duties as tasked by superior

Qualifications & Experience

• Preferably a Diploma

• Relevant healthcare-related qualifications and/or experiences will be an advantage

• Candidates with experience in the healthcare sector are encouraged to apply

• Some dental knowledge preferred

Skills

• Self-motivated and able to work well in a team

• Good interpersonal and communication skills

• Familiarity with common office applications like MS Word, Excel and Powerpoint

• Preferably sales background

• Outgoing and vocal

Salary

• Basic S$3200 to S$4500 depending on work experience and based on 44 hours of work per week

Working Hours

• Weekdays 9am to 6pm

• Saturdays 9am to 5pm