Total 63 clinical researcher job vacancies in Quality Assurance / Control category in Malaysia

Key Responsibilities:

• Training & Supervision:
  Develop and deliver on-the-job training for nurses. Support new nurses with clinical supervision and mentorship.
• Clinical Support:
  Serve as a resource on clinical and quality matters, promoting continuous professional development through coaching and role modeling.
• Quality & Compliance:
  Assist in managing nursing quality issues and ensure adherence to standards and policies. Monitor compliance with safety, quality, and service excellence goals.
• Collaboration:
  Participate in physician rounds and work with healthcare teams to ensure seamless patient care.
• Billing & Administration:
  Ensure proper billing for consumables used in patient care.
• Other Duties:
  Perform additional tasks as assigned by the Nurse Manager/Clinician

Requirement:

• Possess a valid SNB Registered Nurse Practising Certificate.
• Diploma/Degree in Nursing with a strong clinical nursing background.
• Advanced Diploma in Nursing (Orthopedic, Oncology, Med-surg)
• Clinical Instructor certificate is preferred.

Interested candidate who wish to apply for this position, please send in your resume to lynn.lim@wecruit.com.sg

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

Responsibilities:

• Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
• Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
• Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
• Provide guidance to a pool of in-house trained facilitators
• Drive and support innovation and digitalization efforts
• Introduce and administer Quality Improvement Project awards
• Organize the annual Quality & Safety Festival
• Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
• Any other tasks as assigned by HOD

Requirements:

• Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
• Certified Lean Six Sigma Green or Black Belt is highly preferred
• At least 5 years of relevant work experience in Healthcare
• Experience in facilitating workshops and conducting training
• Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
• Experience in design and marketing will be an added advantage
• Excellent planning, analytical, problem solving and communication skills are essential.
• Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

kate.leau@recruitexpress.com.sg

Subject: Manager, Clinical Quality

EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

 

• Develop and maintain training matrix for each job role in clinical development in consultation with Functional Head/Leads and assuring all referenced SOPs and guidance are current and accurate.
• Circulate updated training matrix, harmonize and incorporate any changes requested by Functional Head/Leads.
• Tracking and coordinating of training for new hires, internal promotions and employee re-joining after long leave.
• Prepare training materials and conduct class room trainings on SOP/regulatory guidance/QMS documents/eClinical Tools
• Create training courses in Learning Management System (LMS) and assign the courses to relevant job roles. Track and ensure employee are compliant with training needs and escalate the non-compliances to Functional Head/Leads
• Assist in the development of new training tools and learning initiatives.
• Assist in revision of cross functional documentation and training materials when a process is updated or developed.
• Participate in process improvement initiatives and collects appropriate metrics and provide periodic scheduled reports on progress against process improvement objectives.
• Responsible for management of Archives, coordinating with Biologics archival team for Sponsor documents and coordinating with third party archival service providers (Vendor) for investigator site specific documents.
• Review and approve the Invoices generated by Archival vendors.

Other assigned responsibilities as required.         

Job summary
We are seeking a qualified professional to spearhead the establishment and supervision of quality management systems in clinical development. This role involves strategic planning and execution of audits, ensuring adherence to GxP (General Accepted Practices) standards, and driving quality assurance initiatives across diverse systems. Your expertise will play a pivotal role in maintaining high-quality standards and compliance within the clinical development domain.

Roles & Responsibilities
• You will be responsible for supporting the strategic development of a global risk-based audit strategy and program for clinical trials. This includes performing and reporting audits of investigator sites, clinical research organizations, and sponsors, conducting quality reviews of protocols and reports, and overseeing external site and vendor audits.
• You will review, evaluate, and approve proposed corrective and preventive action plans (CAPA), develop functional audit plans to check adherence to various regulatory requirements, and devise metrics and dashboards to provide an overview to the management.
• You will be responsible for hosting local and global Health Authority (HA) inspections, including preparation and execution of inspection readiness exercises in clinical development. Additionally, you will review and align on the final Corrective and Preventive Action (CAPA) in response to regulatory inspections.
• Key aspects of your role will include maintaining a database of reported quality issues, running audit metrics, supporting operational teams in root cause analysis for non-compliances, building and maintaining the Quality Management System of Clinical Development, and drafting QA (Quality Assurance) SOPs (Standard Operating Procedures), along with reviewing and providing inputs for functional SOPs.
• You will be responsible for identifying training needs, tracking compliance, managing learning management systems, maintaining vendor management database, and identifying and qualifying vendors for clinical development.
• Your role will also include supporting implementation and continual maintenance of Data Management System (DMS), assisting in the management of controlled documents, and overseeing archive processes, including vendor selection for archival document maintenance.

Key Responsibilities: Lead the compliance function, ensuring all recruitment and insourcing candidates meet regulatory and contractual requirements (e.g., GMC, DBS, NMC, RTW, immunisations). Manage the end-to-end compliance process, including pre-employment checks, professional registration, right-to-work documentation, references, and medical clearances. Oversee audits and compliance reporting, ensuring accurate records are maintained in line with internal policies and relevant frameworks (HTE, SBS, NHS Employers, CQC, GDPR). Act as the primary point of contact for compliance queries, providing guidance and training to internal staff and external stakeholders. Liaise with medical professionals and clients to ensure all documentation and certifications are up-to-date and compliant with current regulations. Ensure timely renewals of compliance documents and keep an organised and up-to-date database of all candidates. Maintain awareness of the latest compliance regulations and implement changes accordingly to maintain full regulatory adherence. Collaborate with service delivery teams to ensure smooth onboarding processes for clinicians. Assist in identifying areas for compliance process improvement and implement new strategies to enhance efficiency. Requirements: Proven experience in a compliance role, ideally within medical recruitment, healthcare, or clinical insourcing. Strong understanding of NHS frameworks, CQC standards, and other healthcare regulatory requirements. Excellent organisational skills, with attention to detail and the ability to manage multiple priorities. Proficiency in maintaining databases and producing compliance reports. Strong communication skills, both written and verbal, with the ability to build positive relationships with clinicians and healthcare professionals. Knowledge of GDPR regulations and right-to-work checks. A proactive approach, with the ability to problem-solve and work independently. Desirable: Previous experience in a senior or supervisory compliance role. Familiarity with medical staffing software and compliance systems. Experience handling high-volume candidate compliance in a fast-paced environment. What We Offer: Competitive salary and benefits package. Opportunity to lead and shape the compliance function within a growing organisation. A collaborative, supportive work environment with opportunities for career progression. Ongoing training and professional development opportunities. If you are a detail-oriented compliance professional with a passion for upholding the highest standards in healthcare recruitment, we want to hear from you!

Job Description

• Develop, implement, and evaluate clinical training programs for nursing students and new nurses.
• Collaborate with Nurse Managers / Clinicians on staff development, clinical-based in-service and continuing education
• Develop and implementation of nursing education programs for constant improvements.
• Establish and maintain optimal clinical learning environments for nursing staff and students.
• Assisting Nurse Clinician in daily functions.
• Participate in work improvement projects.
• Ensure compliance to clinical guidelines and SOPs.
• Assist in the clinical audits.
• Assist in the staff performance assessment.
• Ensure reports are submitted on a timely manner.

Requirements:

• Diploma / Degree in Nursing.
• Minimum of 5 years of Clinical experience.
• Possess an Advanced Diploma in Nursing (Orthopaedic, Oncology or Medical Surgical) is an advantage.
• Senior Staff Nurse level preferred.
• Must be registered with SNB.

DID: 62261472

The Head of Patient Experience will manage and continuously develop the Trust’s ability to respond to and learn from compliments, feedback and complaints. The person will manage and continuously develop the Trust’s responsiveness to patient / carer compliments, feedback and complaints. In addition, the person will: provide expert advice and leadership on issues relating to feedback and complaints received in relation to Local Services; act as the main point of contact for all PHSO, MP and ICB enquiries made on behalf of patients or carers; work closely with relevant stakeholder and user groups to ensure that the patient and carer voice is heard; and take a pro-active role in supporting clinical service lines to deliver and meet expected complaint response targets and to ensure learning is identified and shared. The role will contribute to the triangulation of information across the Trust, in relation to feedback and complaints, and continually support learning.

Support and assist with the handling of formal complaints received, in accordance with the Trust’s Complaints and Feedback policy and ensure compliance with national targets

Ensure that the Trust PALS is fit for purpose, responsive and performing at an optimum level.

Develop internal mechanisms for auditing and monitoring patient experience.

Take an active part in investigating formal complaints, analysing letters of complaint and the main points of issues, assessing the adequacy of investigation and potential learning points.

In line with the Trust Learning Framework, ensure learning from all Local Services complaints is incorporated into an iterative process to ensure learning is assimilated across the Trust

Lead on the development of a Trust patient experience scorecard and appropriate data metrics, in order to provide complaints and feedback information for inclusion in internal and external reporting systems e.g. Trust’s performance review, service-line reports etc.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.


This advert closes on Thursday 31 Oct 2024

Please see attached the Job description and Person Specification for detailed overview of the roles and responsibilities.

For further information about the main responsibilities please view the attached job description and person specification.

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.


We have an exciting secondment opportunity for a highly motivated and experienced Registered Mental Health Nurse (RMN) to join our North Adult Acute In-patient management team as a Clinical Quality Assurance Manager for 12 months.
You will provide robust, consistent, practical and evidence-based day-to-day clinical and operational leadership and management support on George Ward and Eden Acute Ward.
You will be expected to work Monday to Friday, 9am - 5pm. However, you may be required to do some nights and weekends to give you greater insights into the clinical and operational challenges across the North Inpatient Wards.



You will need to have a proven track record of being a leader and manager at Band 7 or 8a.

We are looking for an individual who will support the ongoing development of the service. You will have knowledge and interest in quality and governance, demonstrating an innovative and dynamic approach to ensuring the delivery of high-quality, holistic, patient-centred care in a challenging and fast paced environment.





You will be expected to work alongside the Matron and CNM and the rest of the multi-disciplinary team to participate in service improvements and evaluation, clinically and operationally supporting the ward managers and wider team to deliver the enhanced monitoring implementation framework.





To ensure there are effective systems that supports the provision of high-quality care and treatment to all patients.



Foster a learning care environment that teaches, develops, and supports staff to fulfil their role requirements.



To manage and organise work as required and support managers to effectively deliver the enhanced monitoring implementation plan.



Take responsibility for the development and delivery of evidence-based practice for service users with complex needs, ensuring that it supports and reflects service user individual needs, Trust objectives and professional guidance.



Lead on creating an environment that promotes critical reflection to improve care outcomes utilising evidence-based practice and embedding QI.



Develop ways in which to receive service user and partner feedback and adapt service provision accordingly.



Ensure that high quality care provision with highly complex service users and groups is provided.



Ensure that the ward functions as an integral part of the Directorate’s services.



Effective communication with all relevant personnel both internal and external to the Trust.



To practice within professional guidelines and promote professional practice in clinical area.



To ensure continuous personal development through the utilisation of regular supervision, annual appraisal and training where appropriate.



Maintain quality care provision within the service budget including rota management.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Please see attached the Job description and Person Specification for detailed overview of the roles and responsibilities.


This advert closes on Wednesday 23 Oct 2024

Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

#L1-RT1

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to

kate.leau@recruitexpress.com.sg

Subject: Clinical Quality Executive

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The Nursing Quality Clinical Instructor is responsible for delivering high-quality education and training to nursing staff, ensuring adherence to best practices in patient care and nursing standards. This role involves mentoring, evaluating clinical competencies, and fostering a culture of continuous improvement in nursing practices.

Key Responsibilities:

• Education and Training:Develop, implement, and evaluate nursing education programs that enhance clinical skills and knowledge.
  Conduct regular training sessions, workshops, and seminars for nursing staff on quality improvement, patient safety, and evidence-based practices.
  
• Clinical Mentorship:Provide hands-on clinical instruction and mentorship to nursing staff, guiding them in delivering high-quality patient care.
  Conduct competency assessments and evaluations to ensure staff proficiency in clinical skills.
  
• Quality Improvement:Collaborate with nursing leadership to identify areas for quality improvement and develop strategies to address them.
  Participate in the development and implementation of quality assurance initiatives, policies, and procedures.
  
• Monitoring and Evaluation:Monitor nursing practices and outcomes, utilizing data to inform decision-making and drive improvements.
  Prepare reports on training outcomes, competency evaluations, and quality metrics.
  
• Collaboration:Work closely with interdisciplinary teams to promote a culture of quality and safety across the hospital.
  Serve as a resource for nursing staff regarding clinical best practices and quality improvement initiatives.
  

Qualifications:

• Education:Bachelor’s degree in Nursing (required); Master’s degree in Nursing or related field (preferred).
  
• Experience:Minimum of 3-5 years of clinical nursing experience, with a focus on quality improvement or education.
  Previous experience in a clinical instructor or nurse educator role is highly desirable.
  
• Licensure:Valid nursing license from Singapore or equivalent in the region.
  
• Skills:Strong clinical knowledge and expertise in nursing practices.
  Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
  Proficient in data analysis and the use of quality improvement tools.
  Ability to work collaboratively in a team-oriented environment.
  

Personal Attributes:

• Committed to lifelong learning and professional development.
• Passionate about teaching and fostering a culture of quality in nursing practice.
• Strong critical thinking and problem-solving abilities.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to

kate.leau@recruitexpress.com.sg

Subject: Clinical Quality Executive

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

kate.leau@recruitexpress.com.sg
Subject: Clinical Quality Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599