Total 96 Others level Maintenance / Repair job vacancies

1)       To receive house owner’s complaints and enquiries through telephone calls, email and walk-in regarding the house defects matter and update/follow-up outstanding enquiries/request/complaints daily.

2)       To arrange for house rectification works to be carried out during the Defect Liability Period(DLP) and defects within the stipulated time frame.

3)       To inspect and support to handle customer complaints relating to defects, verifying the nature and root cause of such defects during DLP.

4)       To liaise with the contractors on all technical, day-to-day operations and to ensure all defect works are identified, rectified completed timely.

5)       To report to Management regarding the defects implementation of results.

6)       To ensure timely liaison with the relevant site personnel involved in the inspection, verification, rectification works engaged by company to ensure effective execution of job.

7)       To assist manager to carry out preventive maintenance, troubleshooting and corrective maintenance work.

8)       To coordinate with Sales Administration Department on vacant possession process.

9)       To complete all reports for enquiries, complaints and other related information for ease of future reference.

10)   To assist manager to perform site inspection on all vacant units (unsold units) and to propose for rectification works.

11)   Familiar with maintenance works and construction related issues. 

12)   Good ability to manage and supervise engineering and architectural related works.

13)   Have good judgement, able to multi-task and meet deadlines. 

14)   Able to communicate well and maintain appropriate working relationship with all department.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Support in the management of the contracted maintenance, cleaning, pest control, waste management, security, and landscaping service providers, through their site supervisors to ensure delivery of service according to the Service Level Agreement while effectively managing cost.

1. Supervise contractors / suppliers / vendors related to facilities management
2. Develop and maintain business relationship with contractors and vendors to facilitate ineffective and efficient mall operations.
3. Facilitate coordination for tenants’ fit out works.
4. Monitor procedures and records relating to the mall’s structure, mechanical and electrical maintenance.
5. Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
6. Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
7. Assist in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
8. Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
9. Supporting the Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any short comings and proposing further improvement measures.
10. Perform and execute any other duties assigned by your superior and/or Senior Management that may be deemed appropriate to this role

• Diploma or Bachelor’s Degree in mechanical and/or Electrical Engineering
• Candidates with shopping mall experience are preferred

• More than 2 years’ experience in mall operations.
• Good knowledge in: -
  1. HVAC knowledge (Air-conditioning system and Exhaust)
  2. Fire Alarm System
  3. Plumbing System
  4. LPG System

• Have previously worked in similar capacity at shopping malls

• Pro-active
• Good communication and interpersonal skills
• Good listening skills
• Good organizational skills
• Professional outlook
• Self-motivated and enthusiastic
• Ability to work under pressure and meet targets / deadlines
• Good analytical ability
• Good problem-solving skills / ability

Perks & Benefits

• Allowance (transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly medical claim (family coverage)

職位要求：

• 根據排班表協助，24小時待命，在商定的時間內處理相關區域內的故障。
• 進行現場幹預，恢復和糾正故障設備，使設備功能恢復到規定的商定指標內。
• 在參與網路故障、預防性維護和其他活動期間，按照要求執行組裝工活動，包括按照商定的品質和時間表進行服務交付活動。
• 管理所有發出的工作單，並在允許的時間內有效管理其開啟和關閉。
• 執行了所需的例行預防性維護、CA、RF、WO、MR 更新以及網路元素的所有相關工作均在商定的時間表內。
• 在商定的時間內，在上級指定和指示的職責範圍內處理客戶投訴。
• 在相關日誌和系統中記錄所有 TT 日誌要求、時間表和所有報告，並確保所有資料始終準確更新。
• 執行所有商定的改進措施以提高團隊績效。
• 在每次工作完成之前、期間和之後，按照所需的指南和要求（包括現場訪問和監督），在維護良好且安全的工作場所以安全的方式執行工作活動。
• 透過根據專案要求執行所需的商定活動，支援根據商定的工作範圍和所需的時間表執行和實施專案。
• 透過識別潛在危險並提出糾正措施以減輕危險，確保所有場所處於良好和安全的工作環境。
• 確保所有站點都得到適當保護，並透過確保只有授權人員才能透過規定流程進入站點場所來控制對站點的存取。
• 根據專案要求，支援現場存取和金鑰管理，並在必要時陪同第三方現場活動。
• 遵守並實施公司的 EHS 政策，包括：
• 了解公司的 OSHE 以及其工作區域中的危險/方面及其風險/影響。
• 對自己以及可能因工作中的行為或疏忽而受到影響的其他人的安全和健康採取合理的照顧。
• 配合雇主或任何其他人履行 OSHA 1994 或據此制定的任何法規對雇主或其他人施加的任何職責或要求。
• 始終穿戴或使用雇主提供的任何防護設備或服裝，以防止其安全和健康面臨風險。
• 遵守其雇主或任何其他人根據 OSHA 1994 或任何其他規定制定的任何關於 OSHE 的指示或措施

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 年假
• 病假

Job Requirements:

• Be on 24 hours stand-by based on the schedule roster assistance to manage faults within area of concerned within the agreed timeline.
• To perform on site intervention to restore and rectify faulty equipment to restore equipment functionality within the required agreed indicators.
• Perform rigger activities as per required during attending network failure, preventive maintenance and other event, including service delivery activities as per the agreed quality and timeline.
• Managing all work slips issued and effectively managed it’s open and close within the allowable timeline.
• Performed the required routine preventive maintenance, CA, RF, WO, MR updates and all related work on network elements are within agreed timeline.
• Attending customer complaints within area of responsibility as assigned and directed by Superiors within the agreed timeline.
• Recording of all TT logs requirement, timesheet and all reporting in the relevant log book and system and ensuring all data are updated accurately at all times.
• Execution of all agreed improvement initiatives to improve team performances.
• Execution of work activities in a safe manner with well-maintained and secure work place prior, during and after every job completion as per the required guidelines and requirement which includes site access and supervision.
• Support execution and implementation of projects based on agreed scope of work and required timeline by performing required agreed activities based on project requirements.
• Ensure that all sites are in good and safe working environment by identifying potential danger and propose corrective actions to mitigate the danger.
• Ensure that all sites are properly secured and to control access to site by ensuring only authorized personnel can enter the site premise through the prescribed processes.
• To support site access and key management and accompany 3rd party activities on site when necessary based on project requirements.
• To adhere and implement company’s EHS policy, that includes:
• Be aware of the company OSHE as well as hazards/ aspects and their risks/ impacts in their work area.
• To take reasonable care for the safety and health of himself and other persons who may be affected by his acts or omissions at work.
• To cooperate with employer or any other person in the discharge of any duty or requirements imposed on the employer or that other person by the OSHA 1994 or any regulations made there under.
• To wear or use at all times any protective equipment or clothing provided by the employer for the purpose of preventing risks to his safety and health.
• To comply with any instruction or measure on OSHE instituted by his employer or any other person by or under the OSHA 1994 or any

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Annual leave
• Medical leave

Responsibilities:

• Assist the Head of Dept.  to conduct the necessary plan to minimize the downtime for any  electrical and instrumentation facilities for Plant and building through:
• plan and develop good preventive and predictive maintenance program in order to reduce the number of unscheduled breakdown.
•  to carry out preventive and predictive maintenance, repair and maintenance work relating to electrical and instrument (e.g chillers and compressor system)
• work together with Head of Dept.  for any corrective maintenance works 
• Coordinate manpower supply by subcontractor during any scheduled or unscheduled breakdown.
• Continuously review the critical spare part list for Electrical and Instrumentation item and frequently updated it whenever its necessary.
• Report, monitor and analyze equipment performance and reliability in order to ensure production targets are met at all times and minimize plant down time 
• To ensure all the critical spare list quantity always enough thus to minimize the downtime during breakdown.
• Ensure Standby Generator Set is in good working conditions at all time.
• Perform minor repair and maintenance work for the factory building
• Develop and implement Standard Operating Procedures (SOP) and ensure that personnel is familiar with the standard and policies 

Any other duties as given by the company management 

Decision-Making Authority:

• Ensuring that the production and operations processes are delivering their intended output; 
• Ensure that the integrity of the existing management system is maintained when changes to the management system are planned and implemented;
• Report the effectiveness, suitability, performance, opportunities for improvement and/ or any problem (s) including noncompliance to regulatory requirements with regards to existing management system to Top Management;

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• Assist the Head of Dept.  to conduct the necessary plan to minimize the downtime for any  electrical and instrumentation facilities for Plant and building through:
• plan and develop good preventive and predictive maintenance program in order to reduce the number of unscheduled breakdown.
•  to carry out preventive and predictive maintenance, repair and maintenance work relating to electrical and instrument (e.g chillers and compressor system)
• work together with Head of Dept.  for any corrective maintenance works 
• Coordinate manpower supply by subcontractor during any scheduled or unscheduled breakdown.
• Continuously review the critical spare part list for Electrical and Instrumentation item and frequently updated it whenever its necessary.
• Report, monitor and analyze equipment performance and reliability in order to ensure production targets are met at all times and minimize plant down time 
• To ensure all the critical spare list quantity always enough thus to minimize the downtime during breakdown.
• Ensure Standby Generator Set is in good working conditions at all time.
• Perform minor repair and maintenance work for the factory building
• Develop and implement Standard Operating Procedures (SOP) and ensure that personnel is familiar with the standard and policies 

Any other duties as given by the company management 

Decision-Making Authority:

• Ensuring that the production and operations processes are delivering their intended output; 
• Ensure that the integrity of the existing management system is maintained when changes to the management system are planned and implemented;
• Report the effectiveness, suitability, performance, opportunities for improvement and/ or any problem (s) including noncompliance to regulatory requirements with regards to existing management system to Top Management;

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave
• Personal development opportunities

職責：

• 協助部門主管制定必要的計劃，透過以下方式最大限度地減少工廠和建築的任何電氣和儀表設施的停機時間：
• 規劃和製定良好的預防性和預測性維護計劃，以減少計劃外故障的數量。
• 進行與電氣和儀表（例如冷水機組和壓縮機系統）相關的預防性和預測性維護、維修和保養工作
• 與部門主管合作進行任何糾正性維護工作
• 在任何計劃內或計劃外故障期間協調分包商的人力供應。
• 不斷審查電氣和儀表項目的關鍵備件清單，並在必要時經常更新。
• 報告、監控和分析設備性能和可靠性，以確保始終滿足生產目標並最大限度地減少工廠停機時間
• 確保所有關鍵備件清單數量始終充足，從而最大限度地減少故障期間的停機時間。
• 確保備用發電機組始終處於良好的工作狀態。
• 對廠房進行小型維修和保養工作
• 制定並實施標準作業程序（SOP）並確保人員熟悉標準和政策

本公司管理層賦予的任何其他職責

決策權：

• 確保生產和營運流程交付預期產出；
• 確保在規劃和實施管理體系變更時保持現有管理體系的完整性；
• 向最高管理階層報告現有管理系統的有效性、適用性、績效、改善機會和/或任何問題，包括不遵守監管要求的情況；

津貼和福利

• 彈性的工作時間
• 醫療保險
• 事假
• 個人發展機會

Responsibilities:-

1. Perform maintenance, testing and commissioning or repair services of Lift / Escalators

2. Attend to breakdowns, callbacks and customer requests, including 24-hour standby duty.

3. Troubleshoot equipment faults and carry out preventive and / or corrective action.

4. Ensure all work processes comply with quality, environmental and safety procedures and requirements.

5. Perform ad-hoc assigments.

Requirements:-

1. 1 to 2 year(s) of working experience in the related field.

2. Certificate / Diploma in Electrical, Electronic, Mechatronic or Mechanical Engineering

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Paid training and development

Responsibilities:-

1. Perform maintenance, testing and commissioning or repair services of Lift / Escalators

2. Attend to breakdowns, callbacks and customer requests, including 24-hour standby duty.

3. Troubleshoot equipment faults and carry out preventive and / or corrective action.

4. Ensure all work processes comply with quality, environmental and safety procedures and requirements.

5. Perform ad-hoc assigments.

Requirements:-

1. 1 to 2 year(s) of working experience in the related field.

2. Certificate / Diploma in Electrical, Electronic, Mechatronic or Mechanical Engineering

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Paid training and development

職責：-

1. 執行電梯/自動扶梯的維護、測試和調試或維修服務

2. 處理故障、回電和客戶請求，包括 24 小時待命值班。

3. 排除設備故障並採取預防和/或糾正措施。

4. 確保所有工作流程符合品質、環境和安全程序和要求。

5. 執行臨時任務。

要求：-

1. 1至2年相關領域工作經驗。

2. 電氣、電子、機電一體化或機械工程證書/文憑

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 有薪培訓和發展

Responsibilities:

• Offer service and customer support during field visits or dispatches.
• Connect workflow to schedule.
• Manage all on site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and recommend proper solutions.
• Produce timely and detailed service reports.
• Operate vehicle in a safely manner and utilise field automation systems.
• Abide all company's filed procedures and protocols.
• Work with operation team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.

Requirements:

• Proven field service experience.
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Proficient with mobile tools and applications.
• Possess at least Diploma or higher in IT or any relevant field.

Perks & Benefits

• Commission and bonus
• Allowance (attendance, travel stipends, transportation, etc.)
• Regular team activities
• Medical claim
• Birthday leave

JOB SPECIFICATION & RESPONSIBILITIES

OBJECTIVES

1. To assume full responsibility for the cost-effective operation of the Engineering Department.
2. To prepare the annual and revised Engineering budget in close co-ordination with the Financial Manager and Management, commensurate with operational requirements of the property.
3. To keep accurate records and monitor closely all Engineering budget expenditures, and to ensure that the budget is adhered to and costs strictly controlled.
4. To allocate and countersign all invoices chargeable to the Engineering budget before being processed and charged.
5. To establish an efficient system for the control and verification of all fuel deliveries to the premises.
6. To ensure the repair works being carried out in most economical and effective manner.
7. To supervise closely all engineering personnel in the performance of their duties.
8. To delegate duties and responsibilities, as required, to the Assistant Maintenance Manager.
9. To develop and implement a Comprehensive Preventive Maintenance Programmed for all equipment in the Hotel. 
10. To co-ordinate and, if so requested, supervise special projects and employment of outside contractors.
11. To establish a well-organized Engineering Store and keep close control on consumption of material, stores and inventory control.
12. To implement a comprehensive elevator emergency procedure and initiate employee training on emergency release procedures with the elevator manufacturer’s agent.
13. To advise management on all matters of potential improvement to the operation.
14. To assist the purchasing department with suggestions for the most economic purchase of parts and consumable and to issue clear and concise purchase request for such items.
15. To be knowledge of statutory legislation in employment and industrial relations.
16. To control and monitor closely all utility consumption, and to ensure optimum energy usage by all departments in the Resort.
17. To observe energy efficiency of all equipment, forwarding to management suggestions for replacement of energy inefficient equipment and to report to management all wastage of energy.
18. To assume full charge of building maintenance which includes guest room, public area, kitchen and all back of house. 
19. To establish a regular planned guest room servicing programmed in accordance with industry standards.
20. To supervise major repair and maintenance of Electrical and Mechanical Services.
21. To be fully in charge and responsible for the smooth function of the Department’s administration and maintenance of an efficient filling system.
22. To make sure that all documents related to the operation of the department are being kept up to date, and that all records are correctly maintained and filed.
23. To assume full responsibility for the preparation and timely submittal of all reports.
24. To maintain a comprehensive library of manuals and parts lists of all operational equipment, as well as a complete set of up to date drawings of all areas and systems.
25. To perform an annual evaluation of all Engineering personnel.
26. To ensure that all employee report for duty punctually.
27. To ensure that all employees wear the correct uniform and name tag at all times. 
28. To create an efficient and professional team of employees.
29. To implement department training programmed ensuring the necessary skills of all employees to perform their duties with the maximum efficiency.
30. To ensure that all Engineering staffs are fully familiar with and have a complete understanding of handling Mechanical & Electrical equipment’s.
31. To select and recruit, in conjunction with Human Resource Office, suitable employees for the operation.

OTHER RESPONSIBILITIES

1. Lead, direct and guide in all areas of Engineering matter.
2. Administers the Policies and procedures within the Maintenance department.
3. Follow through all actions required to be carried out by Engineering department. 
4. To monitor and to ensure the preventive maintenance programme being carry out.
5. To supervisor and monitor those works carry out by outside contractor.
6. To follow up & coordinate with purchasing department on delivery and selector of material. 
7. To monitor and to ensure the mechanical and electrical equipments are operating at its optimise manner.

General

1. To perform any other duties that may be assigned from time to time by the Management.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Job Description:

• Responsible for scheduling as well as manage corrective and preventive maintenance in the mill.
• Responsible for the quality assurance of the whole product life cycle.
• To identify failures and implement corrective actions and follow-up.
• Oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables.
• Responsible for establishment of effective production process flow in the sense of maximizing the process capability and reject prevention based on real process study.
• Performing audit to the existing manufacturing processes to ensure the smoothness of processes and facilities.

Requirement:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), and or other related field.
• At least 2 year(s) of working experience in the related field is required for this position. 
• Fresh graduates/Entry level applicants are encouraged to apply.
• Ability to communicate in Mandarin would be a significant advantage as the job required to be able to communicate with China Expatriate.

Perks & Benefits

• Accomodation Benefits
• Medical insurance / GPA
• Annual Leaves / Medical leave
• Paid training and development

Job Roles:

• Answering inquiries through multiple channels and media venues while maintaining excellent customer service.

• Helping potential customers customize and configure computer system sales by providing upgrades and/or up-selling solutions that best fit the customer’s needs and ensures the order is completed.

• Maintaining follow-up and positive customer relations throughout the entire order and after-sales service processes.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Job Requirements:

• Friendly, talk active and outgoing person.

• Good communication skill.

• Proficient Typing skills

• Able to communicate in English and Bahasa Malaysia.

• Accountability – Holds self accountable; Invests in own education, development, and personal motivation and holds self to performance standards.

• Excel under pressure

• Fresh graduates are welcomed!

Perks & Benefits

• Personal leave
• Personal development opportunities

Help Desk & IT Support (Information & Communication Technology)

Full time

Job Responsibilities :

1. Assemble and thoroughly check laptop/PC orders and able to finish the orders

neatly within stipulated time.

2. Provide technical support for computer hardware and software errors - Assist

customers through multiple platforms, including face-to-face, over the phone, email,

or social media platforms to resolve issues.

3. Computer hardware diagnostic skills - Able to determine/troubleshoot computer

errors' root causes before the repair are performed.

4. Provide good customer service for customers who call in and send in systems for

RMA.

5. Respond and resolve open cases in a timely manner using available resources

within the company.

6. Prioritize and manage many open cases simultaneously.

Job Requirements :

1. Minimum a SPM holder or equivalent with at least 2-year experience in an

computer assembly role or technical support environment.

2. Possess good computer/hardware knowledge and skills

3. Good communication skills in English and Bahasa

4. Possess multi-tasking capabilities and excel under pressure

5. Good analytical and problem-solving skills

6. Ability to work effectively in a team environment

Perks & Benefits

• Personal leave
• Personal development opportunities