Total 165 Human Resources job vacancies in Norwich, NR6 7PP

A well-established firm of chartered accountants and business advisors is seeking an Insolvency & Recovery Administrator to join their team. The firm offers a wide range of services, including auditing, accounting, tax, and corporate finance, serving a diverse client base across the UK and internationally.

Key Responsibilities:

• Undertake smaller cases, raising queries with clients or managers.
• Document understanding of clients' businesses, risks, systems, and controls.
• Draft routine statutory documents.
• Clear simple queries with clients and adjust pre-appointment documents.
• Conduct moderately complex reports and investigations.
• Assist on larger, more complex cases, completing allocated sections thoroughly.

To be successful

• Experience in an insolvency role and bookkeeping/accounts experience with familiarity in accounting to trial balance.
• The ability to work independently and as part of a team.
• Excellent communication and interpersonal skills, and good IT skills (Microsoft Excel, Word, Outlook).

In reward

• Hybrid and Flexible working
• Supportive culture which promotes progression and growth.
• Study Support
• 23 days (if studying) / 25 days, with the option to buy/sell up to 5 days.
• Contributory pension scheme
• 4x life assurance
• All-employee share scheme

Please apply online or contact Cara Whyte at Hays to discuss further

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Leadership and Staff Management Responsibility4.1 Will exercise leadership and develop a good working relationship withcolleagues in the MDT and the unit as a whole.4.2To ensure that the Trust policies/procedures, NMC guidelines andprotocols are adhered to at all times.4.3 To monitor and review sickness/absence, in partnership with the teamleader.4.4 To participate in the recruitment and selection of junior staff.4.5 To participate in positive, regular clinical supervision and formal appraisalsystems in line with the Trust policy.4.6 To contribute to the orientation/induction programmes for new staff and tothe training/development programmes for all staff and students.4.7 Ensuring the physical environment is conducive to developing andmaintaining a therapeutic environment consistent with the well being ofboth service-users and staff.4.8 To develop regular teaching sessions within the clinical environment.4.9 To act as a mentor to student nurses, providing ongoing support.4.10 To act as site nurse in charge out of hours on a rotational basis 4.11 Will be required to act up in the absence of the Team Leader.4.12 To take charge of the Unit as required.

MOT Tester Vacancy
Location: Norwich
Salary: Up to £28,000 - £32,000, dependent on qualifications and experience.
Working hours: Monday to Friday 40 hours and 1 in 2 Saturday mornings.

My client is an award-winning large company who are looking to expand. They are one of the leading companies in the UK that prides itself on progressing its employees and maintaining a fantastic work environment.

This is an exiting opportunity for an MOT Tester to join a state-of-the-art workshop, great team and site that offers training & promotion opportunities.

Benefits

• Tool insurance scheme
• Enhanced paternity and maternity leave
• Long service holiday reward that will increase with length of service
• Day off on you birthday

MOT Tester Role:

• This role will include all levels of MOT Testing work You must be confident in your ability to adapt into the fast-paced environment and high standards of this company as they are a very reputable and efficient car dealer in the area.
• The right individual must be a strong team player, open-minded and a friendly character who has long-term ambitions of progressing within the company.
• Basic service work when there are lack of MOTs

MOT Tester Requirements:

• You must be fully qualified with Level 3 in Vehicle maintenance & repair
• MOT Licence essential
• Full UK driving licence

If you have any further questions, then please submit your application so we can discuss through the opportunity and your CV.

Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDVT

Octane Reference: OC17949

Consultant: Daniel Ford

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop Manager, Workshop Foreman, Workshop Engineer

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Vacancy: Senior Vehicle Technician
Location: Norwich
Salary: £34,000 - £37,000 basic, £42,000 OTE (Uncapped)
Hours: Monday to Friday 8:00am - 5:30pm, 1 in 4 Saturday mornings

This is an exciting challenge for an experienced Senior Vehicle Technician who can confidently demonstrate their suitability for the role. You will possess excellent Man Management skills, be driven and focused. Your main objective as Senior Vehicle Technician will be to supervise the Technicians and Administration staff accordingly in a very busy workshop.

You will be tasked with supervising a team of Technicians to make sure the work is done to a high standard while at a reasonable rate. It will be your job as Senior Vehicle Technician to make sure the vehicles go through the workshop in a seamless manner whilst liaising with the Service Advisors who can then keep the customers fully up to date.

This is a vital role to make sure the Technicians keep on their toes, prioritising work and ensuring that all the work is completed to manufacturer standard. The role will be busy so we need someone who isn't scared of working closely with the team and building a strong process.

The company is a busy dealership that will offer you the opportunity to utilise your skills and experience to help drive the department forward.

Benefits:

• 25 days holiday plus bank holidays, rising to 28 days after three years' continuous service.
• Accredited training
• Onsite parking
• Employee discount across all Group companies, including special offers.

Senior Vehicle Technician requirements

• Previous experience in a senior role preferable but not essential
• You must have at least six years of full time experience as a Vehicle Technician
• You must have Level 3 Light Vehicle Maintenance
• Must hold a full UK driving licence

Subsection: INDAS
OC18901

Consultant: Daniel Ford

Octane Recruitment

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop Manager, Workshop Foreman, Workshop Engineer

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Multi Drop Delivery Driver - Are you ready to embark on a rewarding journey in the logistics industry?

If so, Spider are advertising on behalf of a Logistics company who are looking for a Multi Drop Driver to join their premises in Norwich, Norfolk.

Why them?

They pride themselves on being more than just a logistics company; they are a supportive family with over three decades of experience in delivering excellence. They believe in building an inclusive environment where every driver is valued for their unique contributions. With them, your drive truly pays off, and your hard work does not go unnoticed!

Fantastic Company Benefits Include:

- Competitive Salary: On offer is a competitive salary of:

- £172.05+20% VAT = £206.46 Per Day SWB = £ 1,238.76 per week

- £192.05+20% VAT £ 228 Per Day LWB = £ 1,382.75 per week

- Work up to 6 days a week with shifts that suit your lifestyle

- Performance bonuses and additional seasonal incentives

- Family & Friend Referral Payments

About the role:

As a Multi Drop Delivery Driver, you will play a vital role in their logistics operations, ensuring timely and safe deliveries to their valued customers. You will navigate pre-planned routes and participate in a structured delivery process, handling parcels with care and efficiency. Don't worry if you lack experience; they will provide all the training necessary to help you hit the ground running!

Main Duties and Responsibilities:

- Deliver parcels efficiently for a leading online retailer

- Navigate pre-planned routes to ensure timely deliveries

- Handle parcels weighing up to 25kg

- Collaborate effectively with team members to enhance service

- Maintain a clean driving record and adhere to safety regulations

- Participate in ongoing training and development initiatives

About You:

You will be a dedicated individual with a passion for driving and a commitment to excellence. Your strong work ethic, attention to detail, and ability to work efficiently within a team set you apart. While prior delivery or logistics experience is a plus, it's not mandatory. You'll need a valid driver's licence with a clean driving record. You will need a minimum of 1 year's driving experience If you're looking for a self-employed role that offers flexibility and independence, then we want to hear from you!

If you have the relevant skills and experience, please send your CV through for consideration. We look forward to hearing from you.

Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional Keywords: Multi Drop Delivery, Delivery Driver, Multi-Drop, Courier Driver, Multi Drop Courier, Van Driver

This vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Your new company
We are looking for an experienced Maintenance Manager for a large production facility near Norwich. You will support the site services and facilities of this busy manufacturing plant.
Your new role
You will lead the site maintenance function in providing both a reactive and proactive maintenance service on all operational equipment and facilities infrastructure. You will be responsible for workflows, service calls, annual PPM and planned outages. You will be responsible for planning the maintenance schedule and ensuring timely completion of works carried out, delegating any maintenance issues to be resolved on each shift, including small projects, and managing effective works.
You will ensure all buildings, plant and facilities are fit for purpose, ensuring machine availability whilst liaising with shift management, you will ensure routine calibration and maintenance of electro-mechanical, hydraulic and pneumatic systems are undertaken. Leading a team of experienced engineers and managing contractors to ensure engineering KPIs are met and the site operates safely and efficiently.


What you'll need to succeed
As an experienced Engineer with strong mechanical and good electrical knowledge, you will have a strong understanding of health & safety, COSHH, PUWER, LOLER, with a history of managing multi-skilled maintenance teams, devising a maintenance schedule with planning for shutdowns and outages.

What you'll get in return
Working Monday to Friday 39 hours per week, with 25+* holidays, enhanced pension scheme, matched +2%, company bonus, healthcare scheme, life assurance, employee assistance programme, flexitime, staff discount schemes.
Salary dependent on experience in the range of £60k+

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Leadership and Staff Management Responsibility4.1 Will exercise leadership and develop a good working relationship withcolleagues in the MDT and the unit as a whole.4.2To ensure that the Trust policies/procedures, NMC guidelines andprotocols are adhered to at all times.4.3 To monitor and review sickness/absence, in partnership with the teamleader.4.4 To participate in the recruitment and selection of junior staff.4.5 To participate in positive, regular clinical supervision and formal appraisalsystems in line with the Trust policy.4.6 To contribute to the orientation/induction programmes for new staff and tothe training/development programmes for all staff and students.4.7 Ensuring the physical environment is conducive to developing andmaintaining a therapeutic environment consistent with the well being ofboth service-users and staff.4.8 To develop regular teaching sessions within the clinical environment.4.9 To act as a mentor to student nurses, providing ongoing support.4.10 To act as site nurse in charge out of hours on a rotational basis 4.11 Will be required to act up in the absence of the Team Leader.4.12 To take charge of the Unit as required.

About the Role: We are seeking an experienced Recruiter to support our healthcare recruitment efforts by managing the end-to-end recruitment process for a variety of roles across our regional teams. This role is crucial in ensuring we attract and hire top talent who are aligned with our companys commitment to quality care and patient experience. You will be responsible for managing the end-to-end recruitment process, from advertising to candidate sourcing to offer management. This role involves working closely with multiple stakeholders, ensuring smooth communication and coordination across teams. The role will be heavily focused on delivering an exceptional candidate experience, from initial sourcing to onboarding. Key Responsibilities: Manage Full-Cycle Recruitment: Lead recruitment for all types of roles, including sourcing, screening, arranging interviews, and facilitating offers. Telescreening Candidates: Conduct initial phone screens to assess suitability and ensure candidates are fully aware of the role, responsibilities, and expectations. Work with Regional Teams: Collaborate with managers in different regions to understand staffing requirements and tailor recruitment efforts to meet regional needs. Stakeholder Management: Maintain regular communication with hiring managers and key stakeholders, keeping them informed on recruitment progress and candidate status. Candidate Engagement: Ensure a positive candidate experience by keeping applicants informed throughout the process, from initial application to final decision, whether successful or not. Database Management: Maintain accurate and up-to-date records of candidate progress and interactions in the recruitment database. Data Reporting & Analytics: Track recruitment metrics, provide regular reports to leadership on recruitment progress, and recommend data-driven improvements. What We're Looking For: Experience: Previous experience in recruitment, ideally within healthcare or similar industries. Communication: Excellent interpersonal and communication skills, with the ability to manage multiple stakeholders effectively. Organisational Skills: Ability to juggle multiple tasks, organise interviews, and manage candidate pipelines across multiple locations. Stakeholder Management: Proven ability to build relationships and work collaboratively with hiring managers and other internal teams. Tech-Savvy: Proficient in using recruitment tools, applicant tracking systems (ATS), and virtual meeting platforms. Adaptability: A proactive, solution-oriented approach with the ability to adapt to a fast-paced and dynamic environment. Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services. Location Ashford, Norwich, or Ipswich Whats in it for you: - Annual salary of £28,000 to £30,000. Additional annual leave above statutory minimum based on service. Opportunity to join the NHS Pension Scheme Free 24/7independentcounselling service Learning and development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references. We celebrate brave ideas and brave people. careers.ic24.org.uk We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

To work in close collaboration with other professionals in an Assessment & Treatment environment in assessing patients needs, devising Person Centered care plans and evaluating outcomes that promote patient empowerment through the process. You with the wider Multi disciplinary Team will be expected to participate in the Assessment & Treatment to provide high quality, individualised care, which addresses the needs and wants of adolescents and adults with learning disabilities and/oroverlying psychiatric disorders or challenging behaviours.

Please see the attached Job description and Person Specification uploaded to this vacancy which gives a detailed explanation to the requirements and responsibilities of this role.

Are you a friendly, enthusiastic and looking for a role where you can make a difference?

We have an exciting opportunity for you to join our Human Resource department at Norfolk Community Health and Care NHS Trust. This is an excellent opportunity to gain valuable Human Resources and recruitment experience within our supportive and friendly team. As part of this role you will have the opportunity to gain experience in providing HR support to managers and employees of the Trust whilst maintaining electronic staff records, training and competency administration within our organisation that has been rated Outstanding by CQC.

On completion of your Apprenticeship, you will have achieved a Level 2 NVQ qualification in Customer Service. Whilst you are working towards this, you will receive excellent support from the immediate team and NVQ assessors.

We will also offer you 27 days holiday, plus bank holidays, and access to exclusive NHS Discounts on high street stores and food retailers.

As a member of our team, you will assist in the day-to-day operational activities, which will involve liaising with members of staff across the organisation, external organisations and members of the public, you will:
• Gain knowledge of the HR Department
• Be responsible for supporting a range of HR projects and initiatives
• Provide administration support to the HR Service Support Team

You will be helping to provide a first class customer focused HR Service, that will have a positive impact on the delivery of healthcare.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Please note that there is an eligibility criteria for government funded Apprenticeship schemes that applies and therefore applicants must be aged 16 or over and have been resident in the UK/EU for the last three years.

If you are aged 16-30 and not currently in education, employment or training, our colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support please contactNWICB.Careers@nhs.net

Please see the attached Job description and Person Specification uploaded to this vacancy which gives a detailed explanation to the requirements and responsibilities of this role.


This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

Vacancy: Workshop Controller
Location: Norwich
Salary: £35,000 basic, £40,000 OTE
Hours: Monday to Friday 8:00am - 5:30pm, 1 in 4 Saturday mornings

This is an exciting challenge for an experienced Workshop Controller who can confidently demonstrate their suitability for the role. You will possess excellent Man Management skills, be driven and focused. Your main objective as Workshop Controller will be to supervise the Technicians and Administration staff accordingly in a very busy workshop.

You will be tasked with supervising a team of Technicians to make sure the work is done to a high standard while at a reasonable rate. It will be your job as Workshop Controller to make sure the vehicles go through the workshop in a seamless manner whilst liaising with the Service Advisors who can then keep the customers fully up to date.

This is a vital role to make sure the Technicians keep on their toes, prioritising work and ensuring that all the work is completed to manufacturer standard. The role will be busy so we need someone who isn't scared of working closely with the team and building a strong process.

The company is a busy dealership that will offer you the opportunity to utilise your skills and experience to help drive the department forward.

Benefits:

• 25 days holiday plus bank holidays, rising to 28 days after three years' continuous service.
• Accredited training
• Onsite parking
• Employee discount across all Group companies, including special offers.

Workshop Controller requirements

• Previous workshop controller experience preferable
• Must have strong experience as a Vehicle Technician
• Must hold a full UK driving licence

Subsection: INDAS
OC18901

Consultant: Daniel Ford

Octane Recruitment

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop Manager, Workshop Foreman, Workshop Engineer

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Retail Stocktaker/Car Share Team Driver + Company Car provided

Salary: £11.55ph + £1.39 holiday pay = £12.94 + £15 shift bonus when taking 1 passenger

Location: Norwich

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

Company car provided for business use

Retail & Asset Solutions are currently seeking motivated, professional and flexible individuals to complete stock counts for well-known retailers, on a casual contract-basis across the UK.

The Role

• We are looking for Retail stocktaker/driver to add to our already successful team as part of a car share team.
• Work will be carried out on different Retail customer sites and stores and travel will vary on a shift-by-shift basis. Sunday to Thursday
• You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner.
• Being able to stand for prolonged periods of time is needed for the role and access equipment may have to be used on occasion to reach high stock

Key Skills/ Experience Required

• Due to the nature of our work, you must be able to work unsociable hours including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over
• You must have a full Driving License or be able to make your own way to and from sites using public transport.
• You must have a 'can do' attitude and be able to work long shifts where required on large counts.
• With our innovative business, the technology changes and therefore being a quick learner is a key skill required.
• Any experience of handling stock is an advantage but not a necessity.

The Package/ Benefits

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Progression Opportunities
• Generous Holiday Pay
• Pension Contribution

Retail & Asset Solutions are hiring NOW with immediate starts available.

If you think you are suitable for this position and you want to find out more, please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Your new company
We are looking for an experienced Maintenance Manager for a large production facility near Norwich. You will support the site services and facilities of this busy manufacturing plant.
Your new role
You will lead the site maintenance function in providing both a reactive and proactive maintenance service on all operational equipment and facilities infrastructure. You will be responsible for workflows, service calls, annual PPM and planned outages. You will be responsible for planning the maintenance schedule and ensuring timely completion of works carried out, delegating any maintenance issues to be resolved on each shift, including small projects, and managing effective works.
You will ensure all buildings, plant and facilities are fit for purpose, ensuring machine availability whilst liaising with shift management, you will ensure routine calibration and maintenance of electro-mechanical, hydraulic and pneumatic systems are undertaken. Leading a team of experienced engineers and managing contractors to ensure engineering KPIs are met and the site operates safely and efficiently.


What you'll need to succeed
As an experienced Engineer with strong mechanical and good electrical knowledge, you will have a strong understanding of health & safety, COSHH, PUWER, LOLER, with a history of managing multi-skilled maintenance teams, devising a maintenance schedule with planning for shutdowns and outages.

What you'll get in return
Working Monday to Friday 39 hours per week, with 25+* holidays, enhanced pension scheme, matched +2%, company bonus, healthcare scheme, life assurance, employee assistance programme, flexitime, staff discount schemes.
Salary dependent on experience in the range of £60k+

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about delivering exceptional customer service? Do you want to join an expanding, dynamic, fun, and professional team?

We are looking for enthusiastic and customer centric individuals to join our client, Ingram Micro, as an Inbound Customer Service Representatives. By Providing a superior experience for customers which is key, as you will be the first point of contact for our Mobile Network and insurance-based customers. No two calls are the same and you will be answering calls for technical support, order management and many more requests. If you want to be part of Ingram Micro’s global operation and you are looking for an exciting role which can offer you variety, then this is what you are looking for!

Operating 7 days a week, 362 days a year the contact centre is based in Ingram Micro’s modern offices on the outskirts of Norwich where the team provides a high level of service to its customers through a flexible team of highly skilled & trained personnel.

Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technology. Operating in 52 countries worldwide, servicing more than 200,000 customers, Ingram Micro partners with IT infrastructure and services providers to optimize their businesses from start-ups to global brands. None of this, however, is achievable without great people like you, with a complete customer focus!
We’re looking for star candidates who want to learn and develop new skills in a growing company. If you’re forward-thinking, results driven and want to pursue your career in customer operations, apply now! We are working with Ingram Micro to recruit on a temporary basis with a good possibility of a permanent role with Ingram Micro.




What is involved in the role?

As a Customer Service Representative, you will be part of an engaging and friendly frontline team. Some of your role responsibilities are:
• Delivering outstanding customer service to a variety of customers
• Assisting customers with various enquiries providing order updates and dealing with technical problems via a questions & answers system
• Taking responsibility for actions to ensure customer needs are met
• Helping customers via a chat support function

Full training and support will be given from our experienced team. We need your commitment to learning and collaborating with us to be successful in your role. We celebrate success and want to help you, help us!




What can you bring to the role?

• An excellent phone manner with good English language skills and the ability to build rapport and show empathy
• Strong listening and questioning skills
• Confidence in Microsoft systems - word and excel
• A high level of accuracy and excellent attention to detail
• Ability to embrace change to deliver better results for customers
• Previous contact centre experience will be advantageous but not necessary – full training will be given


What are the benefits of working at Ingram Micro?
• Enjoyable place to work
• Career development (70% of our team leaders joined as agents)
• Employee Discounts (1000’s of discounts available with local and global companies)
• Gym Membership discounts including health assessments, physiotherapy, and swimming lessons
• Modern Canteen and Breakout Facilities with hot & cold food available
• Free Tea & Coffee
• Free Fruit Friday’s
• A range of shift patterns to suit all lifestyles
• Located on the outskirts of the city with parking and good bus links to the city centre or beyond.
• Applications will be completed onsite with an on-the-spot interview, site tour and job offers being extended for qualified candidates.

The contact centre operates from 8am until 8pm Monday to Friday, you will rotate on the following shift patterns:
• 8am until 5pm
• 9am until 6pm
• 11am until 8pm

The contact centre is also open on Saturday and Sunday
• 9am until 6pm

LMND