職位描述

• • 人力資源策略：與領導團隊合作，制定符合公司目標並基於優先順序的人員策略和舉措
  • 組織發展：分析組織能力並與領導者合作，審查和發展正確的組織結構和業務工作方式。
  • 員工敬業度：透過培養高度誠信的文化和績效驅動的工作道德來積極影響員工，實現員工滿意度和健康的企業/環境文化
  • 員工關係：促進解決員工衝突或疑慮。調查員工不當行為的指控，並就紀律和申訴程序向管理層提供指導。
  • 人才發展：推動人才審核流程並與領導者一起審核，制定個人發展和繼任計劃，以提高人員能力。
  • 人力資源規劃：事先預測並規劃業務的人力資源需求，確保人力資源能滿足業務需求。
  • 確保根據業務需求提供及時的人力資源解決方案，並完全符合相關標準和法規。
  • 管理日常人力資源事務並提供及時支持，確保沒有影響日常營運和業務的突出人力資源問題。
  • 領導從概念化到實施的所有人力資源政策、程序和策略性人力資源措施。
  • 確保所有必要的標準和流程符合不同業務部門的人力資源實務並保持一致。
  • 與業務領導者合作設計工作說明和目標 (KPI)，透過績效管理推動高績效文化。
  • 處理和協調人力資源相關問題，例如入職、福利、僱用條款合規性、紀律問題和退出程序。
  • 履行您的報告經理和/或高階管理層指定的任何其他職責
  • 協助每年持續進行有效的訓練需求分析，以確定組織的發展需求。
  • 管理培訓預算並監控HRDC資金的使用情況，確保資金得到充分、有效的利用。
  • 領導 ISO 審核、客戶審核和內部審核流程，以確保有效並遵守各自的品質標準。
  • 就與公司 ISO (QMS) 和審核相關的事宜與第三方聯絡。第三方包括認證機構、客戶、供應商、分包商和主管部門。
  • 確保整個公司的整體 ISO 職能（ISO 9001 和 ISO 14001）的效能。

工作規格：

• • 人力資源管理或工商管理學位或同等學歷。
  • 5-7年工作經驗，3年管理經驗。
  • 熟悉候選人的評估和選擇方法
  • 透過建立和提供招募檔案以及面試安排，在招募流程的各個階段密切合作。
  • 熟悉績效改進計劃
  • 優秀的書面和口頭溝通以及人際交往能力
  • 熟悉或熟悉勞動法和人力資源最佳實務。
  • 協作和團隊導向的心態。
  • 根據管理層的要求履行任何臨時職責。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 醫療保險
• 有薪培訓和發展

Job responsibilities：

• Manage and drive the full spectrum of Human Resources & Administration functions such as Recruitment and Staffing Management, Training & Development, Salary Administration, Compensation and Benefits Management, Living Support, Security, Foreign Affairs as well as Employee and Labor Management;
• Handle and advise management on disciplinary issues, transfers, termination as well as other employee relations’ matters in compliance with labor laws;
• Manage the administration of the human resources policies, procedures and programs;
• Liaison with government statutory bodies for legal and administration requirement;
• Managing and controlling employee benefits utilization such as overtime, wages, allowances, leave & staff medical benefits as per HR policy & guidelines;
• Driving the Company-wide training and development programmers’ by conducting training needs analysis, designing & evaluating annual training plans and reviewing the training courses;
• Work and co-ordinate with other departments to ensure a smooth and effective operation in the office
• To perform any other duties as appointed by the management

Job Requirement:

• Minimum 5 years’ HR work experience in the manufacturing industry, preferably in a supervisory capacity.
• Good knowledge of local employment laws.
• Good analytical skills & detail-oriented.
• Critical thinker and problem-solving skills.
• Team player & great interpersonal and communication skills
• Strong Ethics and Discretion.
• Good interviewing & human relations skills.

Benefit

• 13 month salary
• Performance bonus
• Panel clinic and inhouse clinic
• Insurance
• Free parking
• Dental allowance
• Sport activities

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

About the role

Amberdale Asset Management is seeking an experienced HR and Admin Manager to join our dynamic team in the One North Central Region. In this full-time, strategic position, you will be responsible for overseeing all human resource and administrative functions, ensuring the smooth operation of our thriving business.

What you'll be doing

• Developing and implementing HR policies, procedures and best practices to support the company's growth and goals
• Overseeing the full employee life cycle, including recruitment, onboarding, training, performance management, and offboarding
• Managing payroll, benefits administration, and compliance with relevant employment legislation
• Providing expert HR advice and guidance to managers and employees
• Maintaining comprehensive HR records and generating reports as required
• Coordinating office management and administrative functions to optimise efficiency and productivity
• Identifying opportunities for process improvements and implementing innovative solutions
• Providing full secretarial support to the Managing Director

What we're looking for

• Significant experience (7+ years) in a generalist HR and/or administrative management role, ideally within a professional services or financial services environment
• Excellent knowledge of HR best practices, employment law, and payroll administration
• Strong organisational and multitasking abilities, with a keen eye for detail
• Exceptional communication and interpersonal skills, with the ability to build trusted relationships
• Proficiency in HR information systems and MS Office suite
• Relevant tertiary qualifications in Human Resources, Business Administration or a related field

What we offer

At Amberdale Asset Management, we are committed to providing our employees with a collaborative, supportive and inclusive work environment. You will have access to ongoing professional development opportunities, flexible work arrangements, and a competitive remuneration package. Our focus on work-life balance and wellbeing ensures you can thrive both professionally and personally.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

The key responsibilities include, but not limited to:

1) Recruitment and Staffing:

• Lead and oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and the seamless onboarding of new hires
• Collaborate with hiring managers to understand their staffing needs and devise effective recruitment strategies
• Ensure compliance with industry-specific requirements when hiring talents

2) Employee and Industrial Relations:

• Lead and guide the HR executives to address staff concerns and resolving workplace issues
• Implement strategies to maintain a positive workplace culture in a highly competitive environment.
• Manage employee relations and union matters and participate in union negotiations, to achieve collective agreement.
• Work close to drive close labour relations through dialogue and collaboration with union

3) Training and Development and Culture:

• Identify skill gaps in the workforce and develop training programs to enhance technical and soft skills
• Collaborate with Heads of Department to create and deliver industry-specific training
• Conduct in-house orientation and staff wellness programs

4) Compensation and Benefits:

• Administer competitive compensation and benefits programs tailored to attract and retain talents.
• Assist in preparation and computation of benefit disbursement for approval
• Stay updated on industry salary trends and ensure the organization remains competitive

5) Operations:

• Monitor changes in labour laws and industry-specific regulations and update HR policies in accordance with Employment Act and Government Regulations
• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency
• Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance
• Manage HR operations functions such as HRIS, payroll, leave management etc

6) Performance Management:

• Establish performance evaluation processes that consider technical competencies, project achievements, and industry-specific key performance indicators (KPIs)
• Assist in career development planning for employees
• Administrate the performance evaluation system; reviews including all phases of the moderation to conclude the final rating

7) Reports and Budgeting:

• Prepare staff reports per statutory requirements and for Management review, makes presentations to Management and staff, where necessary
• Work with Finance team on HR related grant disbursement to the relevant departments
• Assist in budgeting process and act as an advisory to Heads of Department on manpower planning

8) Any other duties assigned

Job Requirements:

• Bachelor degree / Graduate Diploma in HR Management / Diploma in Learning and Development at least 5 years of relevant experience preferably in a hospitality industry.
• Sound knowledge of the Employment and Industrial Relations Act
• Outgoing personality with excellent interpersonal relations skills
• Strong conflict management and problem-solving skills
• Strong counselling with good listening skills
• Learning & Development background will be an advantage
• Willing to be hands-on in execution

Join Our Team and Enjoy Fantastic Benefits!

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Benefits & Highlights:

• Work Style: Hybrid
• Location: Buona Vista
• Great employee benefit
• Weekly office lunches
• Reporting Line: Human Resource Director, APAC

Main Objective:

The Manager, HR Operations will play a pivotal role in overseeing and enhancing HR operations across the APAC region. Reporting to the HR Director, APAC, this position will be responsible for driving HRIS implementation and administration, payroll management, and draft employee handbooks and policies across all APAC locations.

The role will also be responsible for creating standard procedures for the HR department as well as running the annual HR calendar. The successful candidate will demonstrate strong leadership, strategic thinking, and the ability to collaborate effectively across various functions and geographies.

Essential Duties and Responsibilities:-

HRIS Implementation and Administration:

• Lead the implementation of the HRIS systems across APAC, ensuring alignment with global standards and regional requirements.
• Collaborate with IT and HR teams to configure, customize, and optimize HRIS platforms to streamline processes and enhance user experience.
• Provide training and support to HR teams and end-users on HRIS functionalities, ensuring smooth adoption and utilization.

Payroll Management:

• Oversee payroll operations for all APAC locations, ensuring accuracy, timeliness, and compliance with local regulations and company policies.
• Coordinate with finance, HR, and external vendors to process payroll, resolve discrepancies, and implement improvements to payroll processes.
• Stay updated on relevant payroll laws and regulations across APAC countries, ensuring compliance and mitigating risks.

Employee Handbook and Policy Administration:

• Manage the development, review, and dissemination of employee handbooks, policies, and procedures for APAC, ensuring alignment with local laws and company values.
• Work closely with legal and compliance teams to ensure policies are up-to-date and compliant with regulatory requirements.
• Provide guidance and support to HR teams and employees on policy interpretation and implementation.

Compliance and Risk Management:

• Monitor regulatory changes and industry trends related to HRIS, payroll, and employment laws across APAC countries, proactively addressing compliance risks.
• Conduct audits and assessments to ensure data accuracy, security, and confidentiality in HR systems and processes.
• Implement controls and measures to mitigate risks related to data privacy, security breaches, and regulatory non-compliance.

Stakeholder Management and Collaboration:

• Build strong relationships with internal stakeholders, including HR business partners, finance, IT, legal, global HR and external vendors.
• Collaborate with global HR teams to share best practices, leverage synergies, and drive continuous improvement initiatives.
• Serve as a trusted advisor to regional and local leadership on HR operations matters, providing insights and recommendations to support business objectives.

About You :

Summary of Education and Experience:-

• Preferred Education: Bachelor’s degree in HR, Business Administration, or related field.
• Experience: Over 5 years in HR operations, focusing on HRIS implementation, payroll management, and policy administration in the APAC region.
• HRIS Knowledge: Proficient in platforms like Workday, SAP SuccessFactors, and Oracle HCM, with hands-on implementation and configuration experience.
• Employment Laws: Deep understanding of APAC employment laws and regulations, with the ability to apply them in a multinational context.
• Project Management: Strong skills in leading cross-functional projects, managing stakeholders, and delivering results within deadlines and budgets.
• Analytical Skills: Proficient in data analysis and reporting for informed decision-making and process improvement.
• Communication: Effective at influencing and collaborating with diverse stakeholders.
• Leadership: Proven ability to lead and develop HR teams across multiple locations.

Knowledge and skills required :-

HRIS Implementation and Administration:

• Proficient in HRIS platforms (e.g., Workday, SAP SuccessFactors) with system implementation experience.
• Trained in HRIS configuration, customization, and user training.

Payroll Management:

• Expertise in payroll processes, tax regulations, and compliance across APAC countries.
• Trained in payroll software/systems and international payroll practices.

Employment Laws and Compliance:

• In-depth understanding of APAC labor laws and compliance requirements.
• Trained in global HR compliance, data privacy, and regulatory affairs.

Project Management and Process Improvement:

• Certified in project management methodologies (e.g., PMP, Agile).
• Trained in process improvement (e.g., Lean Six Sigma) and change management.

Interested applicants are to send in their application.

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this role you wil assist with HR functions like recruitment, event planning, and policy implementation. If you are someone who is eager to contribute to the growth and efficiency of our company, this is an excellent opportunity for you!

Job Responsibilities

• Oversee all administrative tasks related to HR, encompassing recruitment, HR events, and policy management.
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding of new employees.
• Conduct exit interviews and facilitate proper off-boarding process for departing employees.
• Coordinate and deliver comprehensive employee orientation and training programs.
• Maintain meticulous documentation of all HR records, including Employee P-files, employment contracts, HR forms, company letters, and appraisals, ensuring confidentiality and accuracy.
• Monitor and manage employee movement, leave usage and approvals in alignment with company policies.
• Ensure proper documentation and tracking of company assets in the HR system, including asset assignment and return by company staff.
• Handle all administrative tasks related to HR grants and support, actively seeking out opportunities for such assistance.
• Proactively address and escalate employee feedback and issues to management for resolution. Collaborate with the management team to uphold company HR policies and resolve discrepancies in HR matters.
• Plan and execute employee relations activities to foster company cohesion and morale.
• Represent the company at HR events such as career fairs and company tradeshows.
• Manage all platforms and external communication channels pertaining to HR, including LinkedIn.
• Assist in the development and implementation of HR policies and procedures to support company objectives, including participating in HR projects and initiatives aimed at promoting organizational development and employee engagement.
• Identify gaps in HR processes and implement improvements to enhance efficiency and effectiveness continually.
• Stay abreast of employment laws and regulations, ensuring compliance and
  assisting with HR compliance matters, including manpower audits and updates to MOM.
• Provide timely and comprehensive reporting to management on HR-related metrics and information, ensuring accuracy and completeness.
• Perform any other ad-hoc duties as assigned

Job Requirements

Skills and Experience

• Excellent communication, organizational, and analytical skills.
• Proficient in Microsoft Office Suite and HR/Finance software.
• Attention to detail and ability to handle confidential information.

Education

• Studied Human Resources, Finance, Business Administration, or a related field.
• Strong knowledge of HR practices and Finance principles.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to grayson.su@thetalentnetwork.com.sg

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.